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The purpose of this paper is to examine knowledge-creating interaction in developing an innovation in a multidisciplinary research community with hermeneutic phenomenology, to understand how previous experiences and future prospects shape the process and to examine the circumstances, which support or limit knowledge creation.

The approach of this study is phenomenological and the empirical case study has been conducted using ethnography. The data consist of field notes, videos, interviews and documents of a BCDC energy consortium, developing energy weather forecast (EWF) in a new type of research environment.

The results indicate that the role of actual interactive events was crucial in the development of EWF. Hermeneutic approach illustrated that the roots of that event were in the past experiences of the participants and the circumstances, which promoted the development of the innovation, but the acknowledgment of the future prospects was crucial in finalizing the process. The role of a leader organizing the interaction and collaborative work was also substantial.

The results of this study could be used to plan and organize knowledge creation processes in organizations, especially in universities and research communities, striving to create multidisciplinary research environments and practices.

This study proposes a new approach based on hermeneutic phenomenology to examine it in a unified way, by focusing on the key aspects of elements affecting knowledge-creating interaction.

The article is concerned with the university library's intellectual capital (IC) as a part of the university's IC. The concept of IC is analyzed as consisting of the three main components: human capital, structural capital, and relational capital. These components are described in the context of the university library. It is suggested that certain kind of professional understanding and knowledge could be used to integrate the library's IC with the university's IC. It is claimed that this integration could enhance the library's contribution to the overall performance on the university. It is seen as a very important issue to demonstrate the role the university library can play in the growth of the university's intellectual capital, performance, and outcomes at a time when public funding for the universities is diminishing.

To explore the nature of the university's knowledge processes and to specify the library's role in these processes.

A theoretical framework for strategic management based on the concepts of the value constellation of networked enterprises and the knowledge processes is applied along with the concept of a strategic partnership to indicate the library's new role within the university.

The library's role in the generative knowledge processes is likely to become the major managerial challenge. Its role in the productive knowledge processes will increase, and in the representative knowledge processes it will diversify.

The same research object could be approached empirically from a multidisciplinary perspective, i.e. the transforming research and teaching processes and enhancement of the library's role in them. The impact of the library's intellectual capital on the university's intellectual capital should be examined in terms of performance assessment in theory and practice.

Illuminative examples indicate how libraries can take a more proactive, strategic role in practice.

This timely paper develops a sound theoretical basis on which the library can be understood as a vital member of a strategic partnership in the management of the university's intellectual capital. It is a significant application to library management of theory from outside the field. The paper is rich in stimulating ideas, and should be of considerable interest to a wide readership.

The purpose of this paper is to increase understanding about value creation to families in childhood obesity care in multiprofessional collaboration in an integrated care pathway (ICP).

The qualitative case study involves the ICPs of two Finnish University Hospital districts. The empirical data, collected between 2009 and 2012, consists of semi-structured interviews of 30 health professionals in primary and special health care, of three children and their mothers, a family questionnaire (n=13) complemented with care path instructions and memos of an ICP work group.

The findings indicate that organisational culture confirms boundaries which hinder transfer of information and sharing of knowledge between organisations and professional groups. The concepts of Chatman’s theory of everyday life information seeking complemented with the concepts of Burnett’s and Jaeger’s theory of information worlds are applicable to describe aspects of organisational culture on patient value creation in the ICP for obese children.

The data of the patients and families were limited. Interviews were completed with a questionnaire which has its limitations in qualitative research. In future studies, e.g., families’ focus-group interviews could bring new insights.

The practise of information transfer between Finnish primary and special health care need changes. Modern information technology, e.g., videoconference could be used to increase family involvement in the value creation and the environment should be more supportive for healthy lifestyle.

The study is one of the first which empirically applies Chatman’s and Burnett’s and Jaeger’s theories in a work-related setting.

The purpose of this paper is to increase understanding of the role of information and knowledge in the context of health behaviour change.

As internet use in Finland is among the highest in Europe, two Finnish web-based weight management services were analysed regarding their weight maintenance information by using a theoretical approach constructed for the purpose. The approach combines the elements of web-based weight maintenance information and the typologies of knowing and actional information. The approach was tested by examining the services deductively with theory-based content analysis.

The approach indicated differences between the profiles of the two analysed information environments, which focus on factual and tailored information and their relation to pragmatic, provisional and contested knowing and the initiation, maintenance and recovery of actional information. Both services support weight maintenance; the other slightly more due to its rich social features.

The examination was focused on the free content of two Finnish weight management services. Further research should include the role of socially interactive information and further testing of the approach with more services.

The proposed approach sheds light on the relationship between the types of weight maintenance information and the dimensions of the typologies of knowing and actional information. The approach has the potential to be applied when designing the information environment of new web-based weight management services.

The approach has potential to be applied when designing the information content of new web-based weight management services to support health behaviour change. The approach could be elaborated further by focusing on enabling social support required in long-term weight maintenance.

The study adopted a novel approach to studying typologies of knowing and actional information, thus providing new viewpoints in both information behaviour and organisational knowledge. The study enables further research on weight maintenance information use by proposing a theoretical background.

The purpose of this paper is to present a framework for empirically studying knowledge creation (KC) with phenomenological approach and propose that understanding interaction as play conceptualized by Hans-Georg Gadamer allows examining KC starting from the idea of a human being interacting in the events of co-creation. The presented framework is used to examine KC in a community of librarians and teachers collaborating to promote children’s joy of reading.

An ethnographic approach is applied to investigate knowledge-creating interaction in a working community. The triangulated data consist of ethnographic observations and video recordings of the community’s gatherings, its members’ interviews and produced documents.

The phenomenological conceptions of temporality of a human being and play are suitable for understanding being in the knowledge-creating interaction, as they give means to understand the meaningfulness of the past experiences, but promote an open attitude toward the future possibilities in a way which promotes KC. Studying interactive events allows understanding how KC can be examined as a collective accomplishment. The playful mode of being in the event was seen as a way to use the limited time available for interaction effectively.

The empirical study was conducted in one community, and further research is needed to test the developed approach in other contexts.

The results may be utilized to develop organizational circumstances, which promote KC by acknowledging the meaningfulness of interaction.

The study presents a novel way to conceptualize and examine KC as an experience and an event with phenomenological approach.

Records management is just beginning to emerge as a professional discipline in Finland where it only became possible in 1997 for the first time to study records management in an academic institution. Since it is at such an early stage in its development it is not surprising that records management research has not yet been established. In this article the author explains the first steps towards developing records management research in Finland by looking, in particular, at the plans in the University of Tampere.