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Article
Publication date: 29 November 2011

Maidul Islam and S.M. Zabed Ahmed

The main aim of this paper is to assess Dhaka University students' perceptions of ease‐of‐use and their satisfaction with University Library's online public access…

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Abstract

Purpose

The main aim of this paper is to assess Dhaka University students' perceptions of ease‐of‐use and their satisfaction with University Library's online public access catalogue (DUL OPAC).

Design/methodology/approach

A survey questionnaire was developed and used to collect data on students' demographics, online catalogue use and their perceptions of ease‐of‐use and satisfaction with OPAC. In order to analyze the influence of students' demographic and individual characteristics on their perceptions and satisfaction, Mann‐Whitney and Kruskal‐Wallis tests were carried out.

Findings

The results showed that students are overwhelmingly satisfied with the DUL OPAC. Although there are some differences in students' perceptions of and satisfaction with the university OPAC, a formal task‐based usability testing and adopting a user‐centered design can ensure the usability of the OPAC in the future. The paper suggested some heuristic guidelines for designing interfaces for online catalogues.

Originality/value

This is the first time an effort has been made to assess students' perceptions of and satisfaction with a library OPAC in Bangladesh. The authors feel this study may encourage more such research on usability evaluation of OPACs in Bangladesh and beyond.

Details

Performance Measurement and Metrics, vol. 12 no. 3
Type: Research Article
ISSN: 1467-8047

Keywords

Content available
Article
Publication date: 29 November 2011

Steve Thornton

319

Abstract

Details

Performance Measurement and Metrics, vol. 12 no. 3
Type: Research Article
ISSN: 1467-8047

Article
Publication date: 9 May 2016

Funmilola Olubunmi Omotayo and Samuel Oyelami Babalola

The purpose of this paper is to investigate the factors influencing knowledge sharing (KS) among information and communication technology (ICT) artisans in Nigeria by…

Abstract

Purpose

The purpose of this paper is to investigate the factors influencing knowledge sharing (KS) among information and communication technology (ICT) artisans in Nigeria by adopting the social exchange and social capital theories.

Design/methodology/approach

Survey research design was adopted. Convenience and snowball sampling techniques were used to select the respondents. In total, 285 copies of questionnaire were distributed, of which 214 copies were considered useful for data analysis, giving a 75.09 per cent response rate.

Findings

The results show that the gender of the artisans, perceived benefits, social identification, shared language and goals had positive significant and relationships with KS except social identification where the relationship was negative.

Research limitations/implications

The findings and conclusion from this paper are subjected to a number of limitations. Because the population was limited to a small population and the study adopted convenience and snowball techniques, the results cannot be generalised to all ICT artisans in Nigeria.

Practical implications

The paper confirms the role of social exchange and social capital theories in interpreting individual’s behaviour in KS and provides useful insights on how to implement good KS practices among the artisans.

Social implications

This paper could assist policymakers in promoting and implementing KS practices among professionals and quasi-professionals who contribute to the gross domestic product of the country.

Originality/value

This paper is one of the first pieces of empirical research on KS among information technology artisans in Nigeria that used the social exchange and social capital theories.

Details

Journal of Systems and Information Technology, vol. 18 no. 2
Type: Research Article
ISSN: 1328-7265

Keywords

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