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Article
Publication date: 22 November 2022

Mahmut Demir, Emre Yaşar and Şirvan Şen Demir

This study aims to examine the relationship between digital transformation (DigiTr), innovation and human resources planning (HRP) in hotels to investigate the impact of…

Abstract

Purpose

This study aims to examine the relationship between digital transformation (DigiTr), innovation and human resources planning (HRP) in hotels to investigate the impact of DigiTr on innovations and HRP and to test the mediating impact of innovation on the DigiTr-HRP relationship.

Design/methodology/approach

The authors used a quantitative research method in this study, specifically by conducting a hybrid face-to-face and online survey to collect data from 462 human resources (HR) managers, department managers and HR professionals at four- and five-star hotels in Turkey. The structured questionnaire assessed DigiTr, innovations in business models, services and processes and quantitative and qualitative changes in HR. The authors used covariance-based structural equation modeling to test the hypotheses.

Findings

DigiTr affected both innovations and HR planning in hotels, and also the effect of innovations on HR planning. In addition, DigiTr and innovations increased qualitative changes in HR planning but reduced quantitative changes. Finally, innovations mediated the relationship between DigiTr and HR planning.

Practical implications

These findings indicate that employers and employees need to be aware of developments in employment in the tourism industry, as these can significantly impact HR planning via DigiTr and innovations.

Originality/value

This study differs from the existing literature by providing empirical evidence to fill the knowledge gap regarding how DigiTr and innovation affect HR planning.

研究目的

本研究考察了酒店数字化转型、创新和人力资源规划之间的关系, 以调查数字化转型对创新和人力资源规划的影响, 并检验创新对数字化转型与人力资源规划关系的中介影响。

研究设计/方法/途径

我们在这项研究中使用了定量研究方法, 特别是通过进行面对面和在线混合调查, 从土耳其四星级和五星级酒店的 462 名人力资源经理、部门经理和人力资源专业人士那里收集数据。结构化问卷评估了数字化转型、商业模式、服务和流程的创新, 以及人力资源的数量和质量变化。我们使用基于协方差的结构方程模型来检验假设。

研究发现

数字化转型既影响了酒店的创新和人力资源规划, 也影响了创新对人力资源规划的影响。此外, 数字化转型和创新增加了人力资源规划的质变, 但减少了量变。最后, 创新在数字化转型和人力资源规划之间的关系起到了中介作用。

研究实践意义

这些调查结果表明, 就业发展可以通过数字化转型和创新显着影响人力资源规划, 因此雇主和雇员需要了解旅游业关于就业的发展动向。

Details

Journal of Hospitality and Tourism Technology, vol. 14 no. 1
Type: Research Article
ISSN: 1757-9880

Keywords

Article
Publication date: 28 October 2022

Mahmut Demir and Yusuf Günaydın

This study aims to determine the influence of candidate employees' social media accounts (SMAs) on human resource (HR) professionals' hiring decisions as a job application…

Abstract

Purpose

This study aims to determine the influence of candidate employees' social media accounts (SMAs) on human resource (HR) professionals' hiring decisions as a job application reference in the tourism industry.

Design/methodology/approach

Using a qualitative approach, semi-structured interviews were conducted in tourism businesses, such as hotels, travel agencies, restaurants, bars, and ground-handling service companies. In-depth, open-ended interviews with 16 questions were conducted to gather data face to face between October 15 and December 20, 2021, with 38 HR professionals. The research questions were analyzed using thematic analysis and discussed under three main themes.

Findings

The findings of this study showed that HR managers in the tourism industry generally prefer to examine candidates' SMAs rather than traditional references because they can quickly and cheaply screen many applicants.

Originality/value

Social media (SM) is increasingly used as a crucial channel in recruitment within organizations. This paper contributes by filling a gap in HR management, which empirical studies on the influence of job applicant's SMAs on recruiters' hiring decisions have been limited so far.

Details

Employee Relations: The International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 6 April 2021

Mahmut Hiziroglu

This study aims to find out whether strategic plans contribute to change by exploring to what extent environmental (external and internal) perceptions of the public…

Abstract

Purpose

This study aims to find out whether strategic plans contribute to change by exploring to what extent environmental (external and internal) perceptions of the public institutions changed in consecutive plans.

Design/methodology/approach

The research is an explorative case study of three metropolitan municipalities in Turkey: Istanbul, Ankara and Izmir, which represent about one-third of population of the country. In this context, three consecutive strategic plans of metropolitan municipalities in question were examined based on a content analysis using a guideline developed by the author.

Findings

The findings reveal that the use of strategic plans as a guide is indispensable. The study argues that consecutive strategic plans of metropolitan municipalities are both conducive to change and are useful tools for the effectiveness of the strategy.

Research limitations/implications

While this study analyses the strategic plans regardless of considering the extent to which the institutions have achieved their desired goals, it recommends that the “strategic plans” should not only be used as rituals but also as a guide to change.

Practical implications

The study emphasizes the fact that strategic plans provide managers with the necessary tools to perform an analysis that gives insight into the extent to which they are able to manage the change when they compare their strategic plans and put them into practice in the consecutive periods.

Originality/value

This study contributes to the field by questioning the basis of criticisms of strategic planning in the context of public sector and shows how strategic plans play a role in tracing the change in institutions.

Details

International Journal of Public Sector Management, vol. 34 no. 5
Type: Research Article
ISSN: 0951-3558

Keywords

Content available
Book part
Publication date: 18 February 2022

Abstract

Details

Multidimensional Strategic Outlook on Global Competitive Energy Economics and Finance
Type: Book
ISBN: 978-1-80117-899-0

Article
Publication date: 11 March 2022

Murat Ali Yülek and Betül Gür

This study aims to illustrate the developmental and modernizational state management policies in the early Turkish Republic in the 1930s through the establishment of…

Abstract

Purpose

This study aims to illustrate the developmental and modernizational state management policies in the early Turkish Republic in the 1930s through the establishment of state-owned cotton textile factories in underdeveloped regions of the country. It analyzes the state’s industrial-cum-social engineering policies and their micro-level role in Turkish economic development.

Design/methodology/approach

To illustrate the government’s role in regional industrialization and modernization, this study uses an in-depth case analysis conducted in a sample of textile plants based on a microhistorical approach.

Findings

Turkey is considered among late developing countries. Following the War of Independence at the beginning of the 20th century, the new government focused on regional industrialization and social transformation through state-owned universal banks[1] acting as state agents of industrialization and modernization. Primary among them, Sümerbank constructed industrial plants in underdeveloped towns which subsequently became the nuclei of growing industrial centers of private enterprise. Sümerbank plants were also micro-level tools of westernization-based modernization of the society under the social engineering objectives of the new government.

Originality/value

This study uses a specific industrial policy measure (establishment of industrial plants) in explaining the state’s role in industrialization, regional development and social engineering. It sheds new light on the literature on state-led industrial-cum-modernization policies during earlier phases of economic development. It contributes to the international literature on the history of state management of economic and social development.

Details

Journal of Management History, vol. 28 no. 3
Type: Research Article
ISSN: 1751-1348

Keywords

Article
Publication date: 12 August 2022

Hamdi Tekin

The aim of this study is to measure the impact of the factors affecting construction labor productivity by focusing on different types of construction works during and…

Abstract

Purpose

The aim of this study is to measure the impact of the factors affecting construction labor productivity by focusing on different types of construction works during and after the COVID-19 pandemic in Turkey, as well as discuss solutions and immediate actions.

Design/methodology/approach

This research was conducted in two steps. First, a quantitative survey was carried out to determine the dimension of factors negatively affecting construction labor productivity and the loss rate of different construction works from the employee perspective. The factors were identified through a literature review. The crucial relationships were highlighted as a result of a statistical analysis. Second, a survey was performed to determine the loss rate through a comparison of man-hour values before and after the beginning of the pandemic from the employer perspective. After an analysis and comparison of the results, semi-structured interviews were performed to discuss all findings and discover ways to mitigate the impacts of COVID-19 on construction labor productivity.

Findings

The results of the study clearly show that construction labor productivity was deeply affected by the coronavirus disease (COVID-19) pandemic. Legal obligations, such as social distancing, wearing masks, and limitations on the number of workers, have been major drivers for lower labor productivity. Such obligations have a profound impact on interior construction works, especially based on teamwork. Concerning employer and labor-related factors, problems with getting payments on time, loss of income, and financial hardships are the leading factors resulting in decreased worker performance. Excavation, insulation, and plastering works were determined as the most affected construction works under the influence of the COVID-19 pandemic.

Research limitations/implications

The quantitative portion of this study is limited to a sample of respondents in the Turkish construction industry. Further research is necessary to provide an in-depth review into construction labor productivity in other countries with a larger respondent sample. Another limitation is sourced by the dynamics of the COVID-19 pandemic, which may turn out that some findings are outdated. Despite these limitations, the insights from this study may enable employers to understand the major drivers and deep impacts of labor productivity loss by uncovering the main vulnerabilities during the pandemic. Recommended measures may also help policy-makers and stakeholders in the construction industry take necessary and immediate actions to ensure better construction labor productivity.

Originality/value

The study may contribute to a better understanding of a pandemic's impact on labor productivity by focusing on both employee and employer perspectives, especially in developing countries. The paper may help employers decide which priority measures are required for each construction work separately. The study is crucial not only for minimizing the negative effects of the COVID-19 outbreak on labor productivity but also for preparing for the post-pandemic era.

Details

Engineering, Construction and Architectural Management, vol. 29 no. 9
Type: Research Article
ISSN: 0969-9988

Keywords

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