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Article
Publication date: 19 November 2020

Mahmoud Mohammad Migdadi

The purpose of this study is to introduce a unified framework which integrates knowledge management processes (knowledge creation, sharing, storage and documentation and…

Abstract

Purpose

The purpose of this study is to introduce a unified framework which integrates knowledge management processes (knowledge creation, sharing, storage and documentation and acquisition), innovation capability (product, process, marketing and organizational and organizational performance (operational, financial and product quality). Then empirically test the effect of knowledge management processes (KMP) on innovation capability (IC), the effect of IC on organizational performance (OP) and the impact of KMP on OP through the mediator (IC).

Design/methodology/approach

A questionnaire was designed and addressed to the general managers of the Jordanian companies making up the target population. Statistical techniques employed included confirmatory factor analysis and structural equation modeling (SEM) using AMOS 24 to test the hypotheses.

Findings

The results show that KMP influences IC, IC affects OP and KMP impacts OP through the mediator (IC).

Research limitations/implications

The use of longitudinal data and comparisons with this study would provide further insights that would assist in generalizing knowledge related to the relationships among KMP, IC and Os' P.

Practical implications

If organizations fully comprehend KMP and IC, they would be able to implement them successfully, creating value for their companies and improving OP.

Originality/value

The existing research on KMP and IC is primarily conceptual and descriptive in nature, and empirical research confirming the real impact of KMP when developing IC is lacking. Also. the relationship between innovation capabilities and OP has not been adequately studied. Hence, this study introduces a conceptual framework which integrates KMP, IC and OP and simultaneously empirically tests the relationships among them.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

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Article
Publication date: 1 May 2009

Mahmoud Mohammad Migdadi

The purpose of this paper is to, first, investigate the cultural attributes of organizations that may have an effect on knowledge‐related activities. Second, to build a…

Abstract

Purpose

The purpose of this paper is to, first, investigate the cultural attributes of organizations that may have an effect on knowledge‐related activities. Second, to build a case based on the literatures of knowledge management and learning which suggests that the phenomenon of cooperative learning may serve as an indicator of the existence of knowledge‐related activities such as knowledge creation and knowledge exchange. Finally, the paper seeks a better understanding of the linkages between these attributes and individual characteristics related to the development and transfer of knowledge throughout the enterprise, and ultimately, the organization's work products.

Design/methodology/approach

The approach of this study consists of two phases: first, development of a conceptual model based on the literature. Second, the hypothesized research model is presented and empirically tested by utilizing multiple regression analysis and simple regression analysis to investigate the climate of organizations, in order to understand the linkage between a set of organizational and individual characteristics and knowledge‐related activities found in cooperative learning groups and the resulting work outcomes. Data were collected from teams of information systems (IS) knowledge workers based at the information technology centers located in Jordanian universities. In total, 152 IS professionals from 15 system development teams across 12 universities participated in this study.

Findings

The survey instrument was shown to be both reliable and valid. Pertinent statistical analyses were then performed. The overall results from the empirical assessment were positive, thus reflecting the appropriateness of the proposed research model and hypotheses.

Practical implications

The findings of this study have implications for both academicians and managers who are interested in better understanding the nature of knowledge creation and knowledge exchange, as well as better understanding how one might prescriptively facilitate increased levels of knowledge creation and dissemination, organizational learning, and employee performance and satisfaction.

Originality/value

This study is probably one of the first to hypothesize a research model that integrates organizational climate, knowledge processes, cooperative learning and knowledge outcomes, then empirically investigate the relationships between these constructs.

Details

Journal of Systems and Information Technology, vol. 11 no. 2
Type: Research Article
ISSN: 1328-7265

Keywords

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Article
Publication date: 6 June 2016

Mahmoud Mohammad Migdadi, Mohammed Khair Saleem Abu Zaid, Omar Salameh Al-Hujran and Anas Mustafa Aloudat

The purpose of this paper is to propose and empirically test a unified framework that captures the antecedents of e-business implementation, that is; organizational…

Abstract

Purpose

The purpose of this paper is to propose and empirically test a unified framework that captures the antecedents of e-business implementation, that is; organizational factors which is decomposed into organizational capabilities (training availability, technical expertise, knowledge level), knowledge management capabilities (knowledge acquisition, application, and sharing), adhocracy culture, and top management support, e-business implementation, and organizational performance (efficiency, sales performance, customer satisfaction, relationship development).

Design/methodology/approach

Data from a survey of 258 top managers in Saudi Arabian enterprises were collected to empirically test the proposed research model. Additionally, the statistical techniques employed included a confirmatory factor analysis to examine the reliability and validity of the measurement model, and structural equation modeling using AMOS is utilized to test the hypotheses.

Findings

The findings of this study suggest that organizational factors influence e-business implementation. Moreover, e-business implementation affects organizational performance.

Research limitations/implications

This study did not investigate all organizational factors and knowledge management processes. Future research could assess the influence of additional factors such as technology and environment contexts on e-business implementation.

Practical implications

Owners/managers considering e-business implementation would be best to focus on internal (organizational) factors and their interaction within and beyond the organization, rather than focussing exclusively on technological considerations.

Originality/value

This study is significant for at least two reasons: it determines the key antecedents to successful business implementation based on organizational factors and it helps to understand the effects of e-business implementation on organizational performance.

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