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Article
Publication date: 26 July 2011

Esben Rahbek Gjerdrum Pedersen and Mahad Huniche

The purpose of this paper is to analyse how negotiations between the constituencies affect the processes and outcomes of lean projects in Danish public sector organisations.

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Abstract

Purpose

The purpose of this paper is to analyse how negotiations between the constituencies affect the processes and outcomes of lean projects in Danish public sector organisations.

Design/methodology/approach

The paper is based on a qualitative analysis of interviews with managers and employees who have participated in lean projects in the Danish public sector. Negotiated order theory serves as the overarching theoretical framework for the analysis.

Findings

The paper concludes that the processes and outcomes of lean depend not only on the technology itself, but also the negotiation context in which the planning and implementation of lean projects take place. Lean implementation is not a neutral and value‐free activity; it is fluid and open for multiple interpretations, interests, and logics.

Research limitations/implications

The project is based on qualitative data from lean projects in the Danish public sector. It cannot be concluded that the findings can be generalised to reflect all types of lean projects across organisational and geographical settings.

Originality/value

The paper adds value to the relatively scarce literature on lean management in the public sector by exploring how negotiative processes influence the planning, implementation, and maintenance/development of lean projects.

Details

International Journal of Productivity and Performance Management, vol. 60 no. 6
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 12 July 2011

Esben Rahbek Gjerdrum Pedersen and Mahad Huniche

The purpose of this paper is to examine the determinants of lean implementation in Danish public sector organisations. It is proposed to structure the paper around a theoretical…

5301

Abstract

Purpose

The purpose of this paper is to examine the determinants of lean implementation in Danish public sector organisations. It is proposed to structure the paper around a theoretical model based on a negotiated order perspective.

Design/methodology/approach

The paper is based on interviews with 29 managers and employees from Danish public sector organisations who have been involved in the planning and implementation of lean projects over the past few years.

Findings

The paper identifies a number of factors within the structural context and the negotiation context which are deemed important for the fate of lean projects in the public sector.

Originality/value

The qualitative study brings new insights into the debate on the barriers and success factors in the lean transformation process in the public sector.

Details

International Journal of Public Sector Management, vol. 24 no. 5
Type: Research Article
ISSN: 0951-3558

Keywords

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