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This chapter seeks to elucidate specific behavioral patterns that occur when people travel and consume luxury items using concepts drawn from sociocultural and economic theories. These concepts are Walter Benjamin's “aura,” Karl Marx's “commodity fetishism,” and Arnold Van Gennep's “liminality.” These concepts are deployed within the spheres of tourism and luxury in order to analyze how tourists on a shopping spree search for forms of authenticity, how this type of travel is similar in many respects to a religious quest, and, finally, how the design of luxury outlets in European capitals convey religious overtones.

In this chapter, the authors explore the concept of actorial identity through analysing the construction of legal persons as actors, centred on the argument that there is an ontological separation between living men and women and their legal representations. The authors propose an analytical frame based in part on the games studies literature, wherein actorial identities known as ‘Avatars’ are created by performative declarations that articulate Avatars with Players (living persons). The Avatars act within a bounded ‘Matrix’ while being controlled by Players who are outside the Matrix. In applying the frame to the legal Matrix, the authors distinguish between living persons, natural persons and artificial persons, and introduce the concepts of first-order and second-order Avatars. The authors then employ the analytical frame to model the use of legal Avatars by Apple Inc. and illustrate how cryptocurrency technology enables the creation of Avatars that can transact outside legal systems. The frame also helps explain how autonomous systems could acquire actorial identity and then functionally participate in the legal Matrix.

Quality management is high on the reform agenda of both universities and hospitals. This paper studies how quality management is implemented: who is responsible for QM and which instruments are used? The guiding research question is whether these two very distinct professional organizations respond in similar or different ways to a common reform trend. To analyze the extent of isomorphic tendencies a cross-sectoral, descriptive data analysis with data from 135 hospitals and 83 universities in Germany has been conducted. The results show that QM in hospitals is more elaborated in terms of quality instruments and at the same time more standardized. Universities, in contrast, follow quite individualistic ways to organize quality management.

Purpose – The chapter provides a review of the debates about the discipline of public administration and public management as art, craft, and science. Thus, the chapter includes a conceptualization of public administration and a discussion of public administration and public management research, scholarship, and practice. The review of the discipline includes a historical perspective and contemporary debates of public administration, new public management (NPM), public sector management, and governance in order to discuss the future trajectories and trends of the discipline.

Design/Methodology/Approach – A range of historical, seminal, and recently published scholarly works are reviewed and discussed, including also an analysis based on primary and secondary research of journal databases, conference proceedings, academic schools, and websites relevant to the discipline.

Findings – The study of government in various guises – whether public administration, public management, governance, public policy – will continue to develop, evolve, and fascinate scholars and practitioners. There will be a continued interest and study of the business of government with three possible trends: (1) a narrow focus on technocratic, managerial approaches in an attempt to provide solutions for more effective and efficient government; (2) a multidisciplinary approach to addressing complex social problems or “wicked policy” problems across narrow specialized interests for “greater principles” of society; and (3) methodological pluralism in the study of government, which may add to the depth or fragmentation of the discipline.

Research limitations/Implications – The research is limited to a review with some primary and secondary research. It provides scholars and practitioners with the conceptualization of public administration, public management and governance. The chapter provides a critical perspective of the state of research and scholarship with an argument that academics need to move beyond parochial debates within the discipline and provide practitioners with empirically based solutions to increasingly complex social and “wicked policy” problems.

Practical implications – This chapter provides scholars, students, and practitioners with (1) a conceptual understanding of public administration, public management, NPM and governance; (2) a historical and contemporary perspective of the discipline; and (3) a critical perspective of research and scholarship that will provide a debate on the state of discipline.

Originality/Value – The chapter is a synthesis and review of the discipline in terms of research and scholarship drawing upon international perspectives to provide a critical debate for scholars and practitioners.

It is well known that entrepreneurship is a complex phenomenon, which takes place under great uncertainty. Much of the existing research that explores the venture creation process has assumed a linear, unitary process. The proposal presented in this chapter involves the venture creation process viewed as an iterative, non-linear, feedback-driven system called the Startup Path – a framework that brings together the entrepreneur as an individual, with its journey on the venture creation process.