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Open Access
Article
Publication date: 7 November 2016

Ali Tarhini, Mazen El-Masri, Maged Ali and Alan Serrano

A number of studies have shown that internet banking (IB) implementation is not only determined by banks or government support, but also by perceptions and experience of…

20345

Abstract

Purpose

A number of studies have shown that internet banking (IB) implementation is not only determined by banks or government support, but also by perceptions and experience of IB users. IB studies have showed encouraging results from academics in developed countries. Yet little is known about the user adoption of IB in Lebanon. The purpose of this paper is to investigate the factors that may hinder or facilitate the acceptance and usage of IB in Lebanon.

Design/methodology/approach

A conceptual framework was developed through extending the unified theory of acceptance and use of technology (UTAUT) by incorporating two additional factors namely; perceived credibility (PC) and task-technology fit (TTF). A quantitative approach based on cross-sectional survey was used to collect data from 408 IB consumers. Data were analysed using structural equation modelling based on AMOS 20.0.

Findings

The results of the structural path revealed that performance expectancy (PE), social influence, PC and TTF to be significant predictors in influencing customers’ behavioural intention (BI) to use IB and explained 61 per cent of its variance, with PE was found the strongest antecedent of BI. Contrary to the UTAUT, the effect of effort expectancy on BI was insignificant. In addition, both BI and facilitating conditions were found to affect the actual usage behaviour and explained 64 per cent of its variance

Practical implications

This study would be helpful for bank managers and policy makers to explain the currently relatively low penetration rate of IB in formulating strategies to encourage the adoption and acceptance of IB by Lebanese customers, where IB is still considered an innovation.

Originality/value

This study is the first research that extend the UTAUT by incorporating two additional factors namely; PC and TTF to study the IB in the Lebanese context. This study contributes to the research on computer technology usage by looking at IB adoption and incorporation into the lives of customers via the BI to use and actual usage of IB in Lebanon.

Content available
Article
Publication date: 27 July 2010

Zahir Irani and Maged Ali

328

Abstract

Details

Journal of Enterprise Information Management, vol. 23 no. 4
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 27 September 2011

Maged Ali and Zahir Irani

346

Abstract

Details

Journal of Enterprise Information Management, vol. 24 no. 5
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 20 April 2010

Maged Ali and Zahir Irani

390

Abstract

Details

Journal of Enterprise Information Management, vol. 23 no. 3
Type: Research Article
ISSN: 1741-0398

Content available
Article
Publication date: 2 August 2011

Maged Ali and Muhammad Kamal

325

Abstract

Details

Transforming Government: People, Process and Policy, vol. 5 no. 3
Type: Research Article
ISSN: 1750-6166

Article
Publication date: 27 September 2011

Maimunah Ali and Habin Lee

This paper aims to investigate any cultural impacts on end‐users' web page design in weblogs.

1752

Abstract

Purpose

This paper aims to investigate any cultural impacts on end‐users' web page design in weblogs.

Design/methodology/approach

The design preferences of 201 weblogs in Malaysia have been collected using content analysis method and the existence of Malaysian cultural traits on the web pages tested.

Findings

The results confirm that there is no cultural impact on weblog designs, which is contrary to existing studies that reported cultural traits in static web page design. This paper concludes by suggesting the increased social interaction among webloggers as one of reasons of weakened cultural impacts in weblog design behaviour.

Originality/value

Culture has been considered as one of major factors that affect the design behaviour of static web pages which mostly support one‐way interaction between information providers and information consumers. On the other hand, the recent adoption of Web 2.0 technology enabled bi‐directional interaction between information providers and consumers and it is not known if there is still a strong cultural impact on web page design based on this new technology.

Details

Journal of Enterprise Information Management, vol. 24 no. 5
Type: Research Article
ISSN: 1741-0398

Keywords

Content available
Article
Publication date: 29 May 2009

Maged Al, Ahmad Ghoneim and Zahir Irani

557

Abstract

Details

Transforming Government: People, Process and Policy, vol. 3 no. 2
Type: Research Article
ISSN: 1750-6166

Article
Publication date: 29 May 2009

Ömür Y. Saatçioğlu, Durmuş Ali Deveci and A. Güldem Cerit

The purpose of this paper is to make an overall research on transport applications and discuss the critical success factors of e‐transport applications in Turkey.

3021

Abstract

Purpose

The purpose of this paper is to make an overall research on transport applications and discuss the critical success factors of e‐transport applications in Turkey.

Design/methodology/approach

Based on literature review on e‐government applications, this paper builds on theoretical understanding of critical success factors in e‐transport applications.

Findings

Considering the critical success factors in transport related e‐government services in Turkey, increasing logistics and transportation activities, national information system strategy towards the advanced information technology applications, adoption of European Union and international standards, awareness of transport industry about the importance of information technology, new regulations for information technology, priorities in providing financial incentives for information technology based innovation projects are determined as some of the opportunities for the development of information technology in Turkey. In terms of threats, insufficient use of e‐transport services due to security and privacy problems, need for substantial financial resources, fragmented nature of organizational aspects, limited number of information technology providers in transport applications, insufficient amount of R&D and need for substantial financial resources are determined as threats for transport related government services.

Research limitations/implications

This paper is considered only for e‐transport applications in Turkey.

Practical implications

The results can be used to develop policies to increase e‐government adoption.

Originality/value

Critical success factors method addresses the requirements for developing e‐government policies.

Details

Transforming Government: People, Process and Policy, vol. 3 no. 2
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 25 September 2009

Maged Ali and Laurence Brooks

This paper aims to provide a comprehensive framework of a situated culture approach to studying culture within the IS discipline.

1719

Abstract

Purpose

This paper aims to provide a comprehensive framework of a situated culture approach to studying culture within the IS discipline.

Design/methodology/approach

This is achieved via an articulation of structuration theory and the provision of an approach to study cross‐cultural phenomena within the IS discipline. The paper proposes two main components of a structuration theory based analysis model which is proposed as a way to study culture within IS discipline. First, the paper presents ideas behind the practice lens for studying the use of technology, as proposed by Orlikowski. Second, the paper presents a structurational analysis approach as detailed by Walsham. The paper argues that using a practice lens contributes to identifying the mediated shared structures between actors through understanding the actions of the actors within the phenomena. Then, using a structurational analysis approach contributes to identifying the cultural dimensions that are embedded in the identified mediated shared structures.

Findings

This paper contributes to cultural studies within the IS discipline and provides a framework for researchers aiming to investigate cultural influences for different phenomena within IS.

Originality/value

Cultural anthropology seeks to understand the similarities and differences among groups of people in the contemporary world. Although there are many different models of national culture, most IS research has tended to rely almost solely on Hofstede's cultural model. However, Hofstede's cultural model been criticised, and using structurational analysis will provide researchers within cultural studies in the IS discipline with a more broad perspective for the phenomena.

Details

Journal of Enterprise Information Management, vol. 22 no. 5
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 9 February 2015

Hany Elbardan, Maged Ali and Ahmad Ghoneim

The purpose of this paper is to provide a conceptual framework that helps to investigate how the internal audit function (IAF) responds to both the introduction of the…

2916

Abstract

Purpose

The purpose of this paper is to provide a conceptual framework that helps to investigate how the internal audit function (IAF) responds to both the introduction of the control logic of Enterprise Resource Planning (ERP) systems, and corporate governance’s (CG) institutional pressures. Furthermore, the paper aims to articulate the concurrence between the external pressures of CG and internal control logic of ERP systems.

Design/methodology/approach

The paper presents a review of the normative literature pertaining to the increase in significance of CG in the light of the worldwide economic crisis. The paper highlights a literature gap related to the lack of studies focusing on the impact of ERP systems implementation on the IAF practices.

Findings

The authors articulate institutional theory to formulate a conceptual framework that explains the reciprocal interplay between the macro external governance pressures, micro internal institutional logics inscribed in the ERP systems and their effect on IAF practices and structure within organisations.

Research limitations/implications

The paper is conceptual in nature and therefore the proposed framework will be subsequently validated using a qualitative research approach in future research.

Practical implications

The conceptual framework would offer the internal auditors some strategies for enabling adaptation to the different internal and external pressures. Also the paper provides a platform for research community to investigate the influence of CG and ERP systems implementation on IAF adaptation.

Originality/value

The paper provides a clearer articulation of the various constructs that affect the IAF, which has gained great attention for assuring good CG.

Details

Journal of Enterprise Information Management, vol. 28 no. 1
Type: Research Article
ISSN: 1741-0398

Keywords

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