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1 – 10 of 32
Article
Publication date: 16 June 2021

Kirti Nayal, Rakesh D. Raut, Maciel M. Queiroz, Vinay Surendra Yadav and Balkrishna E. Narkhede

This article aims to model the challenges of implementing artificial intelligence and machine earning (AI-ML) for moderating the impacts of COVID-19, considering the agricultural…

1635

Abstract

Purpose

This article aims to model the challenges of implementing artificial intelligence and machine earning (AI-ML) for moderating the impacts of COVID-19, considering the agricultural supply chain (ASC) in the Indian context.

Design/methodology/approach

20 critical challenges were modeled based on a comprehensive literature review and consultation with experts. The hybrid approach of “Delphi interpretive structural modeling (ISM)-Fuzzy Matrice d' Impacts Croises Multiplication Applique'e à un Classement (MICMAC) − analytical network process (ANP)” was used.

Findings

The study's outcome indicates that “lack of central and state regulations and rules” and “lack of data security and privacy” are the crucial challenges of AI-ML implementation in the ASC. Furthermore, AI-ML in the ASC is a powerful enabler of accurate prediction to minimize uncertainties.

Research limitations/implications

This study will help stakeholders, policymakers, government and service providers understand and formulate appropriate strategies to enhance AI-ML implementation in ASCs. Also, it provides valuable insights into the COVID-19 impacts from an ASC perspective. Besides, as the study was conducted in India, decision-makers and practitioners from other geographies and economies must extrapolate the results with due care.

Originality/value

This study is one of the first that investigates the potential of AI-ML in the ASC during COVID-19 by employing a hybrid approach using Delphi-ISM-Fuzzy-MICMAC-ANP.

Details

The International Journal of Logistics Management, vol. 34 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

Abstract

Details

International Journal of Operations & Production Management, vol. 41 no. 9
Type: Research Article
ISSN: 0144-3577

Article
Publication date: 17 June 2022

Maciel M. Queiroz, Charbel José Chiappetta Jabbour, Ana Beatriz Lopes de Sousa Jabbour, Susana Carla Farias Pereira and Julio Carneiro-da-Cunha

Peace engineering and compassionate operations can unlock the potential of emerging technologies for social good. This work aims to investigate the integration of peace…

Abstract

Purpose

Peace engineering and compassionate operations can unlock the potential of emerging technologies for social good. This work aims to investigate the integration of peace engineering and compassionate operations by proposing an integrative framework and identifying the main drivers regarding social good, considering the Sustainable Development Goals (SDGs) landscape.

Design/methodology/approach

The authors used a two-stage methodology by employing a narrative literature review in the first stage to identify the relationships and drivers and propose an original framework. In the second stage, the authors utilized an expert panel to validate the framework’s drivers.

Findings

The authors identified five main categories related to peace engineering and compassionate operations, which were then used to support the categorization of the drivers. In the second stage, the authors validated the drivers with a panel of academicians and experienced industry practitioners.

Practical implications

The proposed framework can provide insightful directions for practitioners and governments to develop strategies and projects in different contexts, including humanitarian logistics, climate change crises, supply chain disruptions, etc.

Originality/value

This work makes unique contributions by reinvigorating an amalgamation of the peace engineering and compassionate operations arenas and their integration with the SDGs to enable enhanced social good, supported by cutting-edge technologies. Thus, this framework’s contributions encompass essential theoretical, managerial, and social implications.

Details

Benchmarking: An International Journal, vol. 30 no. 8
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 23 September 2021

Maciel M. Queiroz, Samuel Fosso Wamba and Regina M. Branski

Although the advances in the supply chain resilience (SCR) literature, there is a critical gap concerning this understanding in a high disruption context, such as in the case of…

2002

Abstract

Purpose

Although the advances in the supply chain resilience (SCR) literature, there is a critical gap concerning this understanding in a high disruption context, such as in the case of the COVID-19. This paper aims to investigate some dimensions (agility, robustness, disruption orientation and resource reconfiguration) of the SCR during this unprecedented disruption in the Brazilian supply chain context.

Design/methodology/approach

Supported by the resource-based view, dynamic capabilities and the SCR literature, we developed a model, which in turn was analyzed and validated by partial least squares structural equation modelling.

Findings

The results revealed that while resource reconfiguration and supply chain disruption orientation positively affect SCR, we found a non-significant effect of supply chain robustness and agility.

Practical implications

The findings suggest that in a considerable disruption scenario, managers with their supply chain operations in emerging economies should prioritize the development of resources to support the disruption orientation and manage the scarce resources adequately by reconfiguring them.

Originality/value

Our study is one of the first that reported the dynamics of the SCR dimensions in an emerging economy during the COVID-19.

Details

Benchmarking: An International Journal, vol. 29 no. 6
Type: Research Article
ISSN: 1463-5771

Keywords

Open Access
Article
Publication date: 1 June 2022

Cristina Rodrigues dos Santos Ramos and Maciel M. Queiroz

This paper aims to investigate the influence of trust on adopting and implementing blockchain technology in higher education institutions (HEIs) in Brazil.

1508

Abstract

Purpose

This paper aims to investigate the influence of trust on adopting and implementing blockchain technology in higher education institutions (HEIs) in Brazil.

Design/methodology/approach

This study uses an exploratory qualitative approach to understand the construct of trust in the context of the educational sector. Data were collected through semistructured questionnaires and online interviews.

Findings

The research identified that, for most potential blockchain users, trust positively influences the HEIs, because benefits such as secure data sharing and transaction transparency could optimize the daily routine and avoid fraud in academic documents, providing a cooperative and reliable working environment. In addition, the results suggest that trust is needed to overcome challenges related to issues such as costs and privacy.

Research limitations/implications

This study contributes to the advances in the emerging literature on blockchain in the educational sector as a system with the potential to generate trust, as well as the literature on the technology acceptance models.

Practical implications

For HEI managers and practitioners, this study highlights the need for a greater understanding of the influence of trust in the relationships between HEIs and other stakeholders.

Social implications

This work shows that adopting blockchain technologies would allow users to build social relationships of trust in a cooperative work environment and develop trusted behavior by sharing data securely and transparently.

Originality/value

To the best of the authors’ knowledge, this is one of the first studies on the adoption and implementation of blockchain in the education sector in Brazil.

Details

RAUSP Management Journal, vol. 57 no. 3
Type: Research Article
ISSN: 2531-0488

Keywords

Abstract

Details

Industrial Management & Data Systems, vol. 123 no. 1
Type: Research Article
ISSN: 0263-5577

Article
Publication date: 14 February 2023

Maciel M. Queiroz, Samuel Fosso Wamba, Susana Carla Farias Pereira and Charbel Jose Chiappetta Jabbour

The metaverse development is in the early stages in most organizations and supply chains. There has been exponential growth in metaverse investments by leading tech and other…

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Abstract

Purpose

The metaverse development is in the early stages in most organizations and supply chains. There has been exponential growth in metaverse investments by leading tech and other types of companies and governments worldwide. This article aims to shed light on the topic by providing detailed insights for the operations and supply chain management (O&SCM) community concerning the potential, opportunities and challenges associated with the metaverse.

Design/methodology/approach

The authors mapped 15 benefits and 15 challenges regarding metaverse in O&SCM-related fields from the literature, which in turn were empirically tested by a panel with 150 experts from more than 12 countries, from operations and supply chains and with experience in metaverse technologies.

Findings

The authors found notable similarities and differences between metaverse adopters and non-adopters in the O&SCM. Accordingly, some benefits and challenges are expected before and after the implementation, but it's still relevant. In contrast, there are ones that change their importance after the implementation.

Research limitations/implications

First, this paper points out the need for an urgent call for action to develop high-quality research on the interplay between metaverse and O&SCM. Second, the metaverse will reshape several established business models by offering new products and services, consequently resulting in the remodeling of O&SCM. Third, our paper provides a call for action to engage the community of scholars and practitioners to consider the metaverse as one of the last frontiers of O&SCM in the digital age.

Originality/value

This paper is one of the first that investigates the metaverse benefits, challenges and expectations in the O&SCM. Also, it provides robust directions by an empirical approach to the metaverse as a new and important research stream for O&SCM and related fields. The authors provide a prospective research agenda that scholars and practitioners could use as a roadmap to capture metaverse opportunities in O&SCM.

Details

International Journal of Operations & Production Management, vol. 43 no. 10
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 7 June 2019

Marcio C. Machado, Renato Telles, Paulo Sampaio, Maciel M. Queiroz and Ana Cristina Fernandes

The purpose of this paper is to present a conceptual framework for performance measurement (PM) for the integration of supply chain management (SCM) and quality management (QM).

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Abstract

Purpose

The purpose of this paper is to present a conceptual framework for performance measurement (PM) for the integration of supply chain management (SCM) and quality management (QM).

Design/methodology/approach

A systematic literature review on SCM and QM was conducted to develop key performance measures related to six areas of integration between QM and SCM: leadership; continuous improvement and innovation; sustainability performance; stakeholders; information system; and management and strategic planning.

Findings

Supported by the literature concerning to supply chain quality management (SCQM) integration, a set of nine propositions about performance measures, that contribute to the integration of SCQM, were developed.

Originality/value

This study contributes to QM practices within a supply chain environment from an integrated perspective. Additionally, the propositions have significant implications from both managerial and theoretical perspectives. This study also extends the concept of supply chain quality integration by focusing on key aspects of PM that may help to improve the overall performance of the supply chain.

Details

Benchmarking: An International Journal, vol. 27 no. 7
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 2 February 2021

Victor Silva Corrêa, Maciel M. Queiroz and Helena Belintani Shigaki

This paper investigates if and how entrepreneurs' social capital influences their individual entrepreneurial orientation attributes (innovativeness, proactiveness, and…

Abstract

Purpose

This paper investigates if and how entrepreneurs' social capital influences their individual entrepreneurial orientation attributes (innovativeness, proactiveness, and risk-taking).

Design/methodology/approach

The research method adopted is an exploratory multiple case study. The case chosen is that of an emerging and under-examined entrepreneur, the religious entrepreneur. The study investigates 20 pastors responsible for small enterprise-churches in Brazil.

Findings

Social capital influences individual entrepreneurial orientation, being characterized by a relative paradox. The networks must be dense enough to stimulate entrepreneurs' individual entrepreneurial orientation but not be so dense as to harm innovativeness, proactivity and risk-taking. Further, data show that individual entrepreneurial orientation influences social capital.

Research limitations/implications

One limitation relates to the semi-structured interviews' restricted use. A second limitation is associated with the recognition of churches only as productive enterprises.

Practical implications

This article suggests the significance of incorporating both themes in entrepreneurial education and training programs. It also stresses the appropriateness of religious entrepreneurship as an empirical research field for business scholars.

Originality/value

The contributions are fivefold. First, the authors build exploratory theoretical propositions on the influence of social capital on individual entrepreneurial orientation. Second, they highlight the significance of dense networks for individual entrepreneurial orientation, expanding the literature that supports the relevance of cohesive networks solely to the construct's organizational dimension. Third, the authors suggest that a relative paradox may characterize individual entrepreneurial orientation. Fourth, the authors suggest the existence of recursion between both constructs. Finally, this study is one of the first to examine social capital and individual entrepreneurial orientation, considering innovativeness, proactivity, and risk-taking, which represents a neglected field in benchmarking studies.

Details

Benchmarking: An International Journal, vol. 28 no. 7
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 23 December 2019

Maciel M. Queiroz, Susana Carla Farias Pereira, Renato Telles and Marcio C. Machado

The Industry 4.0 phenomenon is bringing unprecedented disruptions for all traditional business models and hastening the need for a redesign and digitisation of activities. In this…

9332

Abstract

Purpose

The Industry 4.0 phenomenon is bringing unprecedented disruptions for all traditional business models and hastening the need for a redesign and digitisation of activities. In this context, the literature concerning the digital supply chain (DSC) and its capabilities are in the early stages. To bridge this gap, the purpose of this paper is to propose a framework for digital supply chain capabilities (DSCCs).

Design/methodology/approach

This paper uses a narrative literature approach, based on the main Industry 4.0 elements, supply chain and the emerging literature concerning DSC disruptions, to build an integrative framework to shed light on DSCCs.

Findings

The study identifies seven basic capabilities that shape the DSCC framework and six main enabler technologies, derived from 13 propositions.

Research limitations/implications

The proposed framework can bring valuable insights for future research development, although it has not been tested yet.

Practical implications

Managers, practitioners and all involved in the digitalisation phenomenon can utilise the framework as a starting point for other business digitalisation projects.

Originality/value

This study contributes to advancing the DSC literature, providing a well-articulated discussion and a framework regarding the capabilities, as well as 13 propositions that can generate valuable insights for other studies.

Details

Benchmarking: An International Journal, vol. 28 no. 5
Type: Research Article
ISSN: 1463-5771

Keywords

1 – 10 of 32