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Article
Publication date: 16 November 2021

Pankaj Singh and Gaurav Agrawal

The purpose of this study is to explore and prioritize the barriers that affect weather index-insurance (WII) adoption among customers by utilizing interpretive structural…

Abstract

Purpose

The purpose of this study is to explore and prioritize the barriers that affect weather index-insurance (WII) adoption among customers by utilizing interpretive structural modelling (ISM) and fuzzy-MICMAC.

Design/methodology/approach

This paper utilized the combined approach in two phases. In first phase comprehensive literature study and expert mining method have been performed to identify and validate WII adoption barriers. In second phase, ISM has been utilized to examine the direct relationships among WII adoption barriers in order to develop a structural model. Further, fuzzy-MICMAC method has been utilized to analyse indirect relationships among barriers to explore dependence and driver power.

Findings

This study has identified 15 key barriers of WII adoption among customers and developed a structural model based on binary direct relationship using ISM. Later, the outcomes of ISM model have been utilized for analysing the dependence and driver power of each WII adoption barriers in cluster form using fuzzy-MICMAC. The customer awareness related WII adoption barrier are mainly at the top level, WII demand related barriers are in the centre and WII supply related barriers at the bottom level in ISM model.

Practical implications

The findings offered important insights for WII insurers to understand mutual relationships amongst WII adoption barriers and assists in developing strategy to eliminate dominant key barriers in order to enhance their customer base.

Originality/value

Based on best of author's knowledge this paper firstly integrates the ISM fuzzy-MICMAC method into identification and prioritization of barriers that affects WII adoption among customers.

Details

Benchmarking: An International Journal, vol. 29 no. 8
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 29 September 2023

Jih Kuang Chen

Effective total quality management (TQM) practices rely on the accurate classification of critical success factors (CSFs). The impact matrix cross-reference multiplication…

Abstract

Purpose

Effective total quality management (TQM) practices rely on the accurate classification of critical success factors (CSFs). The impact matrix cross-reference multiplication technique for classification (MICMAC) or/and fuzzy MICMAC (FMICMAC) can be used to identify key factors in the complex set. However, TQM includes both “hard” and “soft” factors, limiting application of the traditional MICMAC/FMICMAC method.

Design/methodology/approach

Previous literature on TQM was reviewed, CSFs were identified, and factors were sorted into soft and hard categories. The combined fuzzy integration and dual-aspect MICMAC (fuzzy dual-aspect MICMAC approach) was then applied to identify, cluster and prioritize the CSFs of TQM.

Findings

A total of 20 factors (10 soft and 10 hard) were identified and isolated to assess the manufacturing- and service-related TQM practices of the Pearl River Delta Region of China. Seven driver factors and one linkage factor emerged as the key CSFs that managers should prioritize.

Research limitations/implications

A major limitation of this study is the dependency of the results on the definitions of linguistic labels. If the linguistic definitions of TQM CSFs do not closely correspond to the expert opinion data, then the analysis results may be inaccurate. Additionally, although expert opinions are utilized in the proposed method for comprehensive assessments, these opinions may influence the final results due to their inherent subjectivity.

Originality/value

A novel fuzzy dual-aspect MICMAC approach was developed to identify and classify CSFs for optimal TQM practices. This approach allows clustering of CSFs so that decision-makers can prioritize factors according to their dependence and driving powers. Practitioners should concentrate on the CSFs with higher driving powers for successful TQM.

Details

The TQM Journal, vol. 36 no. 3
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 1 August 2016

Anil S. Dube and Rupesh S. Gawande

The purpose of this paper is to identify barriers to implement green supply chain and to understand their mutual relationship. Green supply chain management (GSCM) barriers are…

1445

Abstract

Purpose

The purpose of this paper is to identify barriers to implement green supply chain and to understand their mutual relationship. Green supply chain management (GSCM) barriers are identified using available GSCM literature and on consultations with experts from industry and academician. Interpretive structural model (ISM) was developed to identify the contextual relationship among these barriers.

Design/methodology/approach

A group of experts from industries and academics was consulted and ISM is used to develop the contextual relationship among various GSCMBs for each dimension of GSCM implementation. The results of ISM are used as an input to fuzzy matrix of cross-impact multiplications applied to classification (MICMAC) analysis, to identify the driving and dependence power of GSCMBs.

Findings

This paper has identified 14 key GSCMBs and developed an integrated model using ISM and the fuzzy MICMAC approach, which helps to identify and classify the important GSCMBs and reveal the direct and indirect effects of each GSCMB on the GSCM implementation. ISM model provides only binary relationship among GSCMBs, while fuzzy MICMAC analysis provides precise analysis related to driving and dependence power of GSCMB, to overcome this limitation, integrated approach is developed.

Research limitations/implications

ISM model development and fuzzy MICMAC analysis were obtained through the judgment of academicians and industry experts. It is the only subjective judgment and any biasing by the person who is judging the GSCMBs might influence the final result.

Originality/value

This is first kind of study to identify GSCMBs and further, to deploy ISM and fuzzy MICMAC to identify and classify the key GSCMEs that influence GSCM implementation in the organization. The results will be useful for business managers to understand the GSCMBs and overcome these GSCMBs during GSCM implementation in an organization.

Details

Benchmarking: An International Journal, vol. 23 no. 6
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 6 February 2017

Rajesh Attri and Sandeep Grover

The purpose of this paper is to ascertain and understand the relationship dynamics among the quality-enabled factors (QEFs) affecting the initiation stage of production system…

Abstract

Purpose

The purpose of this paper is to ascertain and understand the relationship dynamics among the quality-enabled factors (QEFs) affecting the initiation stage of production system life cycle (PSLC). This study presents an approach for refining the decision making in the initiation stage of the production system.

Design/methodology/approach

In this paper, ten QEFs have been identified for the initiation stage of PSLC. An interpretive structural modelling (ISM) approach has been utilized to cultivate an organizational association among these identified QEFs. The results of ISM approach are used as an input to fuzzy Matriced’ Impacts Croisés Multiplication Appliquée á un Classement (MICMAC) analysis, to identify the driving and dependence power of QEFs.

Findings

The key consequences of this paper are to prioritize the strategic QEFs in reducing the risks linked with initiation stage of production system. The integrated model obtained by ISM-fuzzy MICMAC illustrates that there exists two clusters of QEFs, one is having high driving power and low dependency power which requires extreme consideration and of strategic importance (such as honesty and sincerity in collecting and analyzing field data) and other is having high dependence power and low driving power and are resultant effects (such as strategic decision-making ability).

Research limitations/implications

The integrated ISM-fuzzy MICMAC model developed is not statistically corroborated; consequently structural equation modelling (SEM) approach which is also known as linear structural relationship approach could be utilized to examine the validity of developed hypothetical model.

Originality/value

This is first study to identify ten QEFs in initiation stage of production system and further, to deploy integrated ISM-fuzzy MICMAC approach to recognize and categorize the QEFs influencing the initiation stage of production system.

Details

Benchmarking: An International Journal, vol. 24 no. 1
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 29 March 2013

S.J. Gorane and Ravi Kant

The purpose of this paper is to identify the supply chain management enablers (SCMEs) and establish relationships among them using interpretive structural modeling (ISM) and find…

2803

Abstract

Purpose

The purpose of this paper is to identify the supply chain management enablers (SCMEs) and establish relationships among them using interpretive structural modeling (ISM) and find out driving and dependence power of enablers, using fuzzy MICMAC (Matriced' Impacts Croisés Multiplication Appliquée á un Classement) analysis.

Design/methodology/approach

A group of experts from industries and academics was consulted and ISM is used to develop the contextual relationship among various SCMEs for each dimension of SCM implementation. The results of ISM are used as an input to fuzzy MICMAC analysis, to identify the driving and dependence power of SCMEs.

Findings

This paper has identified 24 key SCMEs and developed an integrated model using ISM and the fuzzy MICMAC approach, which is helpful to identify and classify the important SCMEs and reveal the direct and indirect effects of each SCME on the SCM implementation. The integrated approach is developed, since the ISM model provides only binary relationship among SCMEs, while fuzzy MICMAC analysis provides precise analysis related to driving and dependence power of SCMEs.

Research limitations/implications

The weightage for ISM model development and fuzzy MICMAC are obtained through the judgment of academicians and a few industry experts. It is only subjective judgment and any biasing by the person who is judging the SCMEs might influence the final result. A questionnaire survey can be conducted to catch the insight on these SCMEs from more organizations.

Practical implications

This study has strong practical implications, for both practitioners as well as academicians. The practitioners need to concentrate on identified SCMEs more cautiously during SCM implementation in their organizations and the top management could formulate strategy for implementing these enablers obtained through ISM and fuzzy MICMAC analysis.

Originality/value

This is first kind of study to identify 24 SCMEs and further, to deploy ISM and fuzzy MICMAC to identify and classify the key SCMEs that influence SCM implementation in the organization.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 25 no. 2
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 10 April 2017

Gunjan Yadav and Tushar N. Desai

The purpose of this paper is to identify Lean Six Sigma enablers (LSSEs) and analyse the interaction among the enablers via a hierarchical model developed by employing…

Abstract

Purpose

The purpose of this paper is to identify Lean Six Sigma enablers (LSSEs) and analyse the interaction among the enablers via a hierarchical model developed by employing interpretive structural modelling (ISM) and determine the driving and dependence power of enablers through fuzzy MICMAC (Matriced’ Impacts Croise´s Multiplication Applique´ea´un Classement) analysis.

Design/methodology/approach

An expert group of industry professionals and academicians is consulted at the initial stage as an input for ISM methodology to explore the paired relationship among LSSEs for each parameter of Lean Six Sigma (LSS) implementation. The outcome of ISM is further utilized by fuzzy MICMAC analysis to discover the enablers that are strong drivers and highly dependent. Fuzzy set is included in MICMAC analysis in order to obtain more precise output and effective model.

Findings

In total, 20 key enablers are identified through a literature review and expert opinion that emerged as the most significant factors towards LSS implementation. The identified enablers are portrayed into a structural form representing as input and output variables. Later, the driving and the dependence power of each enabler is presented in cluster form.

Research limitations/implications

The paired relationships among LSSEs are obtained through the interpretation made by the experts. The judgments of experts are subjective and may be biased; as difference in expert opinion may influence the final outcome. Conducting a large-scale survey may provide a better catch for interactions of LSSEs.

Practical implications

This study provides strong practical implications for researchers as well as industry practitioners. The industry professionals must deliberately focus on the identified LSSEs more conservatively during LSS implementation and the top management should plan strategically to avoid any implementation failure.

Originality/value

The present study identifies 20 crucial enablers of integrated LSS and presents them in a hierarchical form which will be beneficial for researchers and practitioners. The interactions among the enablers shown in cluster form will help in better execution of LSS.

Article
Publication date: 8 October 2018

Sandeep Phogat and Anil Kumar Gupta

The purpose of this paper is to propose an interpretive structural modeling (ISM) model which highlights the relationships between the identified just-in-time (JIT) elements…

Abstract

Purpose

The purpose of this paper is to propose an interpretive structural modeling (ISM) model which highlights the relationships between the identified just-in-time (JIT) elements useful for the implementation of JIT in maintenance and understand mutual influences of these identified JIT elements on JIT implementation in maintenance. Further, this paper seeks to identify dependence power and driving power of identified JIT elements using an ISM and Matrice d’Impacts Croisés Multiplication Appliquée á un Classement (MICMAC) analysis.

Design/methodology/approach

The methodology used in the paper is ISM with a view to evolving mutual relationships among JIT elements. The identified JIT elements have been further classified, based on their dependence power and driving power using MICMAC analysis.

Findings

This paper has developed the relationships among 16 identified JIT elements using the ISM methodology. Further, this paper analyses the driving power and dependence power of identified JIT elements with the help of MICMAC analysis. The incorporated approach is developed here, as the ISM provides only binary correlation among identified JIT elements. The MICMAC analysis is adopted here as it is useful in specific examination related to driving and the dependence power of identified JIT elements. The ISM developed model and MICMAC analysis finding are validated with the help of industrial experts.

Research limitations/implications

The weightage and validation for the ISM and MICMAC analysis are obtained throughout the opinion of academics and industry experts. Further hypothesis may be conducted to examine the validity of the planned model, and structural model may also be validated statistically with the help of structural equation modeling.

Practical implications

The ISM model development and MICMAC analysis of identified JIT elements provide academics and maintenance managers a macro picture of the profits gained by the organizations by the implementation of JIT in maintenance of an organization.

Originality/value

The results will be useful for maintenance managers to understand the process of implementation of JIT in maintenance and to gain benefits after the implementation of JIT in maintenance of an organization.

Details

Journal of Quality in Maintenance Engineering, vol. 24 no. 4
Type: Research Article
ISSN: 1355-2511

Keywords

Article
Publication date: 12 March 2018

Mahamaya Mohanty

The purpose of this paper is to model the enablers of an integrated logistics. The integration is accounted for incorporating sustainability, thereby aiming in its theory…

Abstract

Purpose

The purpose of this paper is to model the enablers of an integrated logistics. The integration is accounted for incorporating sustainability, thereby aiming in its theory building. Existing models have focused on enablers of sustainable supply chain independently which lacks a holistic view in understanding the integrated logistics for sustainable supply chain.

Design/methodology/approach

An extensive literature review, expert opinion from both industry and academia based on questionnaire survey, is conducted to find the relevant enablers. The modeling of these enablers is done using total interpretive structural modeling (TISM). Finally, TISM along with its respective fuzzy-matriced impact croises multiplication applique (fuzzy-MICMAC) analysis is depicted.

Findings

The result of the survey and TISM model with its respective fuzzy-MICMAC has been used to evolve the mutual relationships among the important enablers of integrated logistics of consumer durables. The strategic factors obtained from TISM are integration and collaboration in the supply chain, vehicle type, and capacity; reduction in average length of haul; and real-time information system. Route selection and scheduling, reduction of fuel consumption, customer relationship management, green technology, cost reduction, etc., are some of the operational factors. Sustainable environment performance is obtained as the performance factor. Fuzzy-MICMAC is more responsive than the traditional MICMAC analysis.

Research limitations/implications

The study has limitation for the development of a conceptual framework for integrated logistics in uncertain environments. So it can be extended by combining soft computing methodologies. There is a lack of mathematical quantification of the proposed model where the enablers of sustainability can be measured.

Practical implications

The study on integrated logistics for sustainable supply chain is itself a new area to be explored, as very few studies on this relevant topic exist. The research concentrates on TISM for the integrated logistics and the movement of consumer durables through different distribution channels of a supply chain. The study has implications for practitioners, academicians, and policy makers. For practitioners, it provides a list of strategic factors, operational factors, and performance factors. For academicians, this methodology can be opted to conduct an exploratory study by identifying the essential enablers. For policy makers, the regulations can be developed using the above model.

Originality/value

It is an effort to model the important enablers and establish sustainability in integrated logistics of consumer durables.

Details

Management of Environmental Quality: An International Journal, vol. 29 no. 2
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 20 July 2015

S. J. Gorane and Ravi Kant

The purpose of this paper is to develop the relationships among the identified supply chain management barriers (SCMBs) and understand mutual influences of these SCMBs on supply…

1029

Abstract

Purpose

The purpose of this paper is to develop the relationships among the identified supply chain management barriers (SCMBs) and understand mutual influences of these SCMBs on supply chain implementation. Further, this paper seeks to identify driving and dependent SCMBs using an interpretive structural modelling (ISM) and fuzzy MICMAC (Matrix of Cross-Impact Multiplications Applied to Classification) analysis.

Design/methodology/approach

The methodology used in the paper is the ISM with a view to evolving mutual relationships among SCMBs. The identified SCMBs have been classified further, based on their driving and dependence power using fuzzy MICMAC analysis.

Findings

This paper has identified 15 key SCMBs which hinder the successful supply chain management (SCM) implementation in an organization and has developed the relationships among the SCMBs using the ISM methodology. Further, this paper analyses the driving and dependent SCMBs using fuzzy MICMAC analysis. The integrated approach is developed here, as the ISM model provides only binary relationship among SCMBs. The fuzzy MICMAC analysis is adopted here, as it is useful in specific analysis related to driving and the dependence power of SCMBs.

Research limitations/implications

The weightage for the ISM model development and fuzzy MICMAC is obtained through the judgement of academics and industry experts. Further, validation of the model is necessary through questionnaire survey.

Practical implications

The identification of SCMBs, ISM model development and fuzzy MICMAC analysis provide academics and managers a macro picture of the challenges posed by the SCM implementation in an organization.

Originality/value

The results will be useful for business managers to understand the SCMBs and overcome these SCMBs during the SCM implementation in an organization.

Details

Journal of Modelling in Management, vol. 10 no. 2
Type: Research Article
ISSN: 1746-5664

Keywords

Article
Publication date: 1 November 2023

Yesim Can Saglam

Today’s marketplace has witnessed intense competitive pressures and high levels of uncertainty and disruption. Therefore, supply chains require agility to obtain a sustainable…

Abstract

Purpose

Today’s marketplace has witnessed intense competitive pressures and high levels of uncertainty and disruption. Therefore, supply chains require agility to obtain a sustainable competitive advantage and cope with uncertainties as well as disruptions. Although a wide range of studies exists on supply chain agility (SCA) from the perspective of antecedents or consequences, there is little research on the investigation of enablers of SCA and their relations among them. Furthermore, the literature has investigated proactive and reactive enablers for enhancing SCA, but most studies have not sufficiently framed their analysis of both aspects synchronically. This paper aims to find out the interrelationships among the proactive and reactive enablers for enhancing SCA.

Design/methodology/approach

An extensive literature review has been conducted to identify SCA enablers and a Delphi study has been performed to elucidate SCA enablers in the manufacturing industry in Turkey. Interpretive structural modeling (ISM) has been used to identify the contextual relationship among the SCA enablers, and the model has been validated based on Matriced Impact Croises Multiplication Appliquee a un Classement (MICMAC) analysis.

Findings

On theoretical and practical levels, the proposed ISM model in this study can help organizations analyze and interpret interrelationships among enablers of SCA. For managers, it can provide better insights and understanding of the facilitators of SCA to enhance the effectiveness of the supply chain and cope with uncertainties and turbulence. According to results, enhancing “supply and demand side competency”, “delivery speed” and “strategic sourcing” are the most significant enablers of SCA.

Originality/value

The study extends the existing literature related to the enablers of SCA by modeling the proactive and reactive enablers of SCA based on the Al Humdan et al. (2020) classification. Arranging the enablers of SCA in a hierarchy and classifying the enablers into different levels with the help of the ISM-MICMAC approach is an exclusive effort to achieve successful management of the supply chain.

Details

Journal of Modelling in Management, vol. 19 no. 3
Type: Research Article
ISSN: 1746-5664

Keywords

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