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For decades organizational citizenship behavior (OCB) has been of interest to scholars and practitioners alike, generating a significant amount of research exploring the concept of what citizenship behavior is, and its antecedents, correlates, and consequences. While these behaviors have been and will continue to be valuable, there are changes in the workplace that have the potential to alter what types of OCBs will remain important for organizations in the future, as well as what types of opportunities for OCB exist for employees. In this chapter we consider the influence of 10 workplace trends related to human resource management that have the potential to influence both what types of citizenship behaviors employees engage in and how often they may engage in them. We build on these 10 trends that others have identified as having the potential to shape the workplace of the future, which include labor shortages, globalization, immigration, knowledge-based workers, increase use of technology, gig work, diversity, changing work values, the skills gap, and employer brands. Based on these 10 trends, we develop propositions about how each trend may impact OCB. We consider not only how these trends will influence the types of citizenship and opportunities for citizenship that employees can engage in, but also how they may shape the experiences of others related to OCB, including organizations and managers.

Massive shifts in the recruitment landscape, the continually changing nature of work and workers, and extraordinary technological progress have combined to enable unparalleled advances in how current and prospective employees receive and process information about organizations. Once the domain of internal organizational public relations and human resources (HR) teams, most employment branding has moved beyond organizations’ control. This chapter provides a conceptual framework pertaining to third party employment branding, defined as communications, claims, or status-based classifications generated by parties outside of direct company control that shape, enhance, and differentiate organizations’ images as favorable or unfavorable employers. Specifically, the authors first theorize about the underlying mechanisms by which third party employment branding might signal prospective and current employees. Second, the authors develop a framework whereby we comprehensively review third party employment branding sources, thus identifying the different ways that third party employment branding might manifest. Third, using prototypical examples, the authors link the various signaling mechanisms to the various third party employment branding sources identified. Finally, the authors propose an ambitious future research agenda that considers not only the positive aspects of third party employment branding but also potential “dark sides.” Thus, the authors view this chapter as contributing to the broader employment branding literature, which should enhance scholarly endeavors to study it and practitioner efforts to leverage it.

Purpose: This research explores parental management and use of media, as part of strategies to affirm children’s racial identities, as well as to assist such parenting efforts. It analyzes how parents construct Black children’s engagement with media, as being a counter-cultural coping mechanism, to temper the potential racial and diasporic discordance of their children’s identities.

Methodology/approach: There is analysis of in-depth interviews about the media marketplace experiences of Black women in Britain. The analytic approach is informed by studies of identity and visual consumption, as well as race in the marketplace, which emphasize how identity intersects with consumer culture.

Findings: Findings reveal that intra-racial, inter-racial, and inter-cultural relations influence how and why parents manage media that their Black children engage with, including when trying to reinforce their Black identities. Findings also indicate how online user-generated content enables parents to seek a sense of support as part of their inter-cultural and race-related parenting efforts.

Social implications: Findings at the root of this research point to the need for media producers and marketers to be sensitized to parental concerns about the development of their children’s Black identities.

Originality/value: This work foregrounds under-explored issues concerning parental race-work and processes of consumer biracialization in relation to media representation and spectatorship.

This chapter describes the benefits for learners when librarians collaborate with discipline faculty to design inquiry-based learning experiences. The authors purport that the research strategies and information literacy that form the basis of student inquiry are as critical to student learning and success as discipline-specific course outcomes. Drawing upon research in librarianship and educational psychology, the authors demonstrate benefits from direct instruction in information literacy that maximizes the depth and breadth of inquiry, brings more sophisticated questions to course topics, and acknowledges cognitive, metacognitive, and affective facets of the research process. This closes learning gaps and builds students’ confidence as researchers while simultaneously encouraging openness to ambiguity and diverse ideas.

Improving students’ ability to strategize about the information landscape, approach literature of various disciplines, and determine information quality are all critical to learning transfer and the scholarly process. The authors discover alignment between inquiry models and the information search process and demonstrate how using models facilitates instructional design and communicating expectations to students. Practical examples illustrate how faculty might embed information literacy into inquiry-based courses to scaffold, challenge, and support inquiry.