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To expand understandings of conflict, this chapter offers a detailed assessment of how exchange is enacted within local heroin markets. Addressing drug dealing and heroin users’ buying drugs for their peers (i.e., brokering), this research expands how illegal drug markets are commonly understood. A generalized framework is presented that highlights patterns of exchange.

Findings come from a 36-month study of a demographically diverse sample of 38 heroin users in Cleveland, OH. Methods involved open-ended, semi-structured interviewing and participant observation, conducted by the author and a team of graduate students.

Instead of framing exchange as either an economic or social act, this chapter shows how trade in heroin markets is often both. Here Gudeman’s (2001) dialectic between market and community is embodied in inter-subjectivities of traders, promoting both trust and conflict. In this context, conflict is the result of perpetual ambiguity all market participants can experience.

Applying a blended notion of exchange as both social and economic offers new insight on conflict and expands its orientation beyond narratives of political economy. Here, in addition to the economics that often promote conflict, the social elements of exchange (e.g., reciprocity) are emphasized.

Research has understood conflicts in drug market operations through trader characteristics (e.g., poverty, race, class, privilege). This chapter emphasizes opportunities for conflict irrespective of individualized characteristics by outlining structural elements of exchange.

We discuss how experimental analysis can be integrated into strategic human resources management (SHRM) research in Africa so as to develop theory and value principles to guide executives.

The model we propose – experiment-based SHRM – is predicated on the use of experimental approaches to demonstrate the value of SHRM and to derive principles that guide research and practice in Africa.

We illustrate how scholars can conduct experiments from an SHRM perspective.

We discuss the strengths and limitations of the model and suggest ways of maximizing its potential.

The technique is a resource for scholars of SHRM in Africa. They can use it to supplement other approaches for studying SHRM.

This chapter discusses a typology of experimental analysis. The lack of such a typology in the context of Africa makes it a valuable contribution. Thus, it fills a contextual gap in the SHRM research methodology literature. It can therefore help graduate students and junior faculty improve their research.

Enterprise Systems are comprehensive and complex applications that form the core business operating system for many companies worldwide and throughout most industries. The selection, implementation, use and continuous change of Enterprise Systems (ES) (e.g. mySAP.com) require a great amount of knowledge and experience. Due to the lack of in‐house ES knowledge and the high costs of engaging experienced implementation consultants, organizations realize the need to better leverage their knowledge resources. Managing this knowledge is increasingly important with the second wave of ES projects focusing E‐Business applications like Customer Relationship Management (CRM) and Supply Chain Management (SCM). These new applications embrace an open‐integration strategy that will incorporate and support other vendors’ applications as part of its Internet‐based enterprise computing platform. This paper proposes a framework for managing knowledge in Enterprise Systems. The framework draws its strength from meta‐case studies and comprehensive literature analyses, which is consolidated into a three‐dimensional framework. The preliminary results show that the importance of value‐adding activities and innovation are elemental to knowledge management in the aspect of ES.

This double volume presents the state of the art in research on the microfoundations of institutions. In this introductory chapter, we develop an overview of where the emerging microfoundational agenda in institutional theory stands and in which direction it is moving. We discuss the questions of what microfoundations of institutions are, what the “micro” in microfoundations represents, why we use the plural form (microfoundations vs microfoundation), why microfoundations of institutions are needed, and how microfoundations can be studied. Specifically, we highlight that there are several traditions of microfoundational research, and we outline a cognitive, a communicative and a behavioral perspective. In addition, we explain that scholars tend to think of microfoundations in terms of an agency, levels, or mechanisms argument. We delineate key challenges and opportunities for future research and explain why we believe that the debate on microfoundations will become a defining element in the further development of institutional theory.

This paper looks at the challenges to identity at both individual and organizational levels of analysis, posed specifically by merger‐induced change. Merger‐induced change can seriously challenge processes of identification, by disrupting cognitive alignments and emotional attachments. An extensive literature review reveals that maintaining continuity of identity from pre‐ to post‐merger is critical to successful cognitive and emotional adjustment to transformational change. Maintaining continuity is a multi‐dimensional consideration contingent not just on issues of content (image, meaning) but at a more fundamental level of identity process (maintaining distinctiveness, esteem and efficacy). It is argued, therefore, that one way in which subjective permanence can be assured is to actively manage individual careers. The literature consistently shows that for many employees, the new investment criterion (on which their contribution to an organization is predicated) is “opportunities for development”. This could be said to hold a key to maintaining and/or forging “relational” relationships in contemporary organizations. So long as employees feel that they are “developing” (e.g. learning new transferable skills, acquiring important knowledge, gaining personal credibility and confidence) and thereby increasing their employability, organisations can, to some extent, overcome employee concerns about future job insecurity by facilitating “subjective security” by furnishing maximum personal potential. In so doing, the organization can secure the human investment it needs to succeed in financial terms.

To overcome the social and economic costs of the current “systems analytic” path of office technology requires only modest attention to the “human side of enterprise”. Well accepted behavioral science guidelines are set forth here for planning, designing, and implementing technological change among office workers.

The purpose of this chapter is to identify African financial management practices, highlight their origin and explain how they differ from their Western counterparts. The study identified indigenous African financial practices using literature review, archival sources and library research covering the five areas of Africa comprising Northern Africa, Eastern Africa, Central Africa Western Africa and Southern Africa. The study found out that pre-colonial indigenous African financial management features prevalent use of trade finance, trade credit management, investment management and accounting. While there is also evidence of modification of Western financial management practices to suit African contexts, it is on the whole scarce. This is suggestive of the fact that they were in existence in the first instance. The clear conclusion is that many indigenous African financial management practices pre-dated and foreshadowed their Western counterparts. Yet, it is confounding that this has been largely lost sight of, and both scholars and financial management practitioners depict the former as inferior. There is clearly a need to remedy this situation. Educators need to focus on incorporating ethno-finance concepts into the entire curricula chain from basic to higher education. The anchor point for such curricula is Ubuntu philosophy. Financial management practitioners, on their part, need to shed notions that the indigenous practices are inferior and seek to journalise their day-to-day work experiences to build a body of documented practice.