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Elizabeth Daniel and John Ward
The purpose of this paper is to introduce enterprise portals and show their ability to provide integrated services in the local government domain.
Abstract
Purpose
The purpose of this paper is to introduce enterprise portals and show their ability to provide integrated services in the local government domain.
Design/methodology/approach
This paper describes the development and early stage deployment of enterprise portals within two country councils in the UK.
Findings
In both cases the portal is seen as a key element of their e‐government activities, enabling the councils to meet Central Government targets in this area. The intention is for the portals to provide a single location for residents, businesses and council staff, wishing to access the online information and transactional services provided by the councils. The portals offer the councils a number of very significant benefits that will improve service delivery to citizens, including the ability to share information across their own directorates and also to improve working with other agencies.
Research limitations/implications
This study is based on just two organizations, both based in the UK. Although the intention of case study research is not to provide generalisable truths, rather to explore the rich inter‐relationship in a given situation, undertaking further case studies, particularly in different countries, may allow common benefits and experiences to be identified.
Practical implications
Many governments in the developed world have placed significant emphasis on the adoption of e‐business throughout the public sector. The findings of this study will therefore be of interest to those involved in such developments, not just only in the UK but also in all other countries. The study will be of particular relevance to those interested in local government, which, it has been reported, is under‐represented in the e‐government research literature.
Originality/value
Enterprise portals are a relatively new development. Despite considerable coverage by vendors and consultants in practitioner journals, there is a paucity of academic papers in this area, with the few papers that have been published being theoretical in nature. The authors are unaware of any previous empirical studies in this domain and believe that this paper, although exploratory, represents one of the first such studies.
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In this chapter, I suggest three conceptual tools developed by William R. Freudenburg and colleagues that characterize the failure of institutions to carry out their duties …
Abstract
In this chapter, I suggest three conceptual tools developed by William R. Freudenburg and colleagues that characterize the failure of institutions to carry out their duties – recreancy, atrophy of vigilance, and bureaucratic slippage – are of use beyond environmental sociology in the framing of the September 11, 2001 disaster. Using testimony and findings from primary materials such as the Senate Select Committee on Intelligence and House Permanent Select Committee on Intelligence Joint Inquiry hearings and report (2002, 2004a, 2004b) and the National Commission on Terrorist Attacks Upon the United States (2004) alongside insider accounts, I discuss how Freudenburg’s tools have the potential to theorize institutional failures that occur in national security decision making. I also suggest these tools may be of particular interest to the U.S. intelligence community in its own investigation of various types of risk and failures.
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This paper aims to inform the readers about the existing financial intelligence tools that are being used by financial intelligence units. It tries to demonstrate, with the help…
Abstract
Purpose
This paper aims to inform the readers about the existing financial intelligence tools that are being used by financial intelligence units. It tries to demonstrate, with the help of a literature review, what the limitations of these tools are and how these limitations hinder the potential of the financial intelligence tools for early detection of terrorist financing activities.
Design/methodology/approach
The literature review method was adopted to discuss the financial intelligence tools, their limitations and the implications of the limitations for early detection of terrorist financing activities.
Findings
It was found that although the financial intelligence tools were introduced with a view to detect terrorist financing activities early, there are some inherent limitations of the tools relating to technical design features and operational procedures that hinder early detection of terrorist financing activities.
Research limitations/implications
The existing financial intelligence tools need to be repaired by removing the inherent limitations of the tools.
Practical implications
The financial intelligence units should take into cognizance the importance of early detection of terrorist financing activities for preventing terrorist attacks and need to redesign the existing tools in such a way that make these tools effective for early detection of terrorist financing activities.
Social implications
Peace will be established in society by preventing terrorist attacks through early detection of terrorist financing activities.
Originality/value
The originality of the paper lies in identifying the limitations of the existing financial intelligence tools for the early detection of terrorist financing activities.
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The sudden rise of the socio-political importance of security that has marked the twenty-first century entails a commensurate empowerment of the intelligence apparatus. This…
Abstract
The sudden rise of the socio-political importance of security that has marked the twenty-first century entails a commensurate empowerment of the intelligence apparatus. This chapter takes the Investigatory Powers Act 2016 as a vantage point from where to address the political significance of this development. It provides an account of the powers the Act grants intelligence agencies, concluding that it effectively legalizes their operational paradigm. Further, the socio-legal dynamics that informed the Act lead the chapter to conclude that Intelligence has become a dominant apparatus within the state. This chapter pivots at this point. It seeks to identify, first, the reasons of this empowerment; and, second, its effects on liberal-democratic forms, including the rule of law. The key reason for intelligence empowerment is the adoption of a pre-emptive security strategy, geared toward neutralizing threats that are yet unformed. Regarding its effects on liberal democracy, the chapter notes the incompatibility of the logic of intelligence with the rule of law. It further argues that the empowerment of intelligence pertains to the rise of a new threat-based governmental logic. It outlines the core premises of this logic to argue that they strengthen the anti-democratic elements in liberalism, but in a manner that liberalism is overcome.
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Ishmael Mugari and Tongai Chakanyuka
This study aims to investigate the effectiveness of intelligence-led policing in fighting crime, particularly robbery. The study also looks at the impediments to the…
Abstract
Purpose
This study aims to investigate the effectiveness of intelligence-led policing in fighting crime, particularly robbery. The study also looks at the impediments to the implementation of intelligence-led policing in fighting robbery.
Design/methodology/approach
This study adopted a mixed method design on a sample of 60 police officers in Mutare policing district, who were selected using stratified and purposive sampling techniques. Data were collected through a mainly closed-ended questionnaire and in-depth interviews. Statistical Package for Social Sciences was used to analyse quantitative data, while thematic analysis was used to analyse qualitative data.
Findings
Findings revealed that the Zimbabwe Republic Police has embraced intelligence-led policing, with informer management, crime database management and physical surveillance as the main intelligence-led policing strategies. Findings also revealed that the intelligence-led policing strategy has largely been reactive rather than proactive. Notwithstanding some positives, such as intelligence-led arrests, the implementation of the initiative has been hampered by lack of resources, such as human resource, modern technology and motor vehicles.
Originality/value
This study interrogates the effectiveness of one of the widely used crime fighting strategies across the globe. While most of the previous studies focused on developed countries, this study focused on a developing country that, however, is one of the first countries to embrace the intelligence-led policing strategy on the African continent. The study also highlights the impediments to the effective implementation of intelligence-led policing, as well as offering prescriptive measures to deal with these challenges.
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Shirley‐Ann Hazlett and Frances Hill
This paper examines how electronic government is being used in the delivery and improvement of public services in the UK, and the actual and potential problems inherent in this…
Abstract
This paper examines how electronic government is being used in the delivery and improvement of public services in the UK, and the actual and potential problems inherent in this. Although there have been examples of very creative use of electronic government in the public sector, there have also been numerous spectacular failures. This paper highlights a number of problematic issues surrounding its use. These include the fact that government's two central aims, namely high quality customer service and value‐for‐money, could potentially be in conflict; and the lack of evidence to support the claim that the use of technology in service delivery results in less bureaucracy and increased quality. Clearly these tensions and issues need to be much more fully explored so that a “government for people” can be created. The paper concludes by posing the question: Can e‐government produce truly innovative, responsive public services, or merely exacerbate electronically, existing shortcomings?
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