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Article
Publication date: 6 November 2009

Lynn M. Shore, William H. Bommer, Alaka N. Rao and Jai Seo

This paper examines the relationships that social and economic exchanges, two elements of the employee‐organization relationship (EOR), had with affective commitment, turnover…

3839

Abstract

Purpose

This paper examines the relationships that social and economic exchanges, two elements of the employee‐organization relationship (EOR), had with affective commitment, turnover intentions, employer trust, and altruism. The paper also aims to determine whether reciprocation wariness, reflecting fear of exploitation in reciprocation, moderated relationships that exchange elements had with outcomes.

Design/methodology/approach

A total of 453 employees of a large Korean electronics organization completed a survey on their work attitudes, behaviors, and demographic characteristics.

Findings

Results showed that reciprocation wariness moderated relations that social exchange had with commitment, turnover intentions, and trust, and that economic exchange had with turnover intentions.

Research limitations/implications

The significance of examining social and economic exchange and of developing conceptualizations of the EOR that incorporate individual differences is discussed.

Practical implications

Organizational leaders need to consider how individuals may differ in responses to exchange elements of the EOR. Common assumptions about the EOR that social exchange is universally beneficial and that the necessity of economic exchange is accepted by all employees may not be accurate.

Originality/value

New theorizing and testing of the role of reciprocation wariness in the EOR contributes to an emerging literature on social and economic exchanges and how individuals may respond to these elements of the EOR.

Details

Journal of Managerial Psychology, vol. 24 no. 8
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 27 September 2011

Xiaoxiao Hu, Lois Tetrick and Lynn M. Shore

The goal of this paper is to examine the relation of reciprocity to organizational commitment and the employment exchange relationship. In addition, it aims to investigate…

1511

Abstract

Purpose

The goal of this paper is to examine the relation of reciprocity to organizational commitment and the employment exchange relationship. In addition, it aims to investigate cross‐cultural differences on this relation between China and the USA.

Design/methodology/approach

Data were collected from a sample of Chinese employees working on their MBAs (n=321), a sample of employed MBA students in the USA (n=199), and a sample of employed undergraduates from the USA (n=348). Hierarchical moderated regression analyses were used to explore the interactive effects of the three dimensions of reciprocity on organizational commitment and the employment exchange relationship.

Findings

The three dimensions of reciprocity were related to organizational commitment and the employment exchange relationship in all three samples. Nonetheless, in the US samples these dimensions reflected an additive model and in the Chinese sample the dimensions interacted, supporting the notion that Chinese perceive their employment exchange relationships more holistically than Americans.

Research limitations/implications

The data were cross‐sectional and therefore causal inferences need to be made with caution.

Practical implications

Different strategies should be adopted to manage Chinese and American employees' commitment and employment relationship.

Originality/value

This study offers new insights on the relation of reciprocity to organizational commitment and the employment exchange relationship in different cultures. It integrates cross‐cultural differences in cognition into organizational research and reveals that Chinese employees tend to use a more holistic approach to understand their employment exchange relationships than their American counterparts.

Details

Journal of Managerial Psychology, vol. 26 no. 7
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 2 May 2008

Mary Anne Taylor, Caren Goldberg, Lynn M. Shore and Phillip Lipka

The aim is to examine the shifting effects of retirement expectations and social support on adjustment three and half and ten months post‐retirement.

3773

Abstract

Purpose

The aim is to examine the shifting effects of retirement expectations and social support on adjustment three and half and ten months post‐retirement.

Design/methodology/approach

For the purpose of this study, the authors used a survey methodology. Expectations regarding retirement and social support were used to predict three facets of satisfaction post‐retirement; life satisfaction, retirement satisfaction, and social satisfaction.

Findings

Results suggested that expectations consistently and significantly predicted satisfaction early and later in retirement. Social support was only a significant antecedent of retirement satisfaction at time 2, and had a non‐significant relationship to social and life satisfaction in retirement.

Practical implications

Results support the view that retirement expectations have a strong influence on retirement, life, and social satisfaction in the first year of an individual's retirement.

Originality/value

The paper's findings imply that interventions designed to create realistic expectations of the retirement experience may have a positive impact on adjustment.

Details

Journal of Managerial Psychology, vol. 23 no. 4
Type: Research Article
ISSN: 0268-3946

Keywords

Content available
Article
Publication date: 28 September 2010

537

Abstract

Details

Journal of Managerial Psychology, vol. 25 no. 7
Type: Research Article
ISSN: 0268-3946

Article
Publication date: 21 May 2021

Fenika Wulani, Tarsisius Hani Handoko and Bernardinus Maria Purwanto

This study investigates the effect of supervisor-directed organizational citizenship behavior (OCB) on leader–member exchange (LMX), the moderating role of impression management…

1238

Abstract

Purpose

This study investigates the effect of supervisor-directed organizational citizenship behavior (OCB) on leader–member exchange (LMX), the moderating role of impression management motives on this relationship, the effect of LMX on organizational and interpersonal deviance and the mediating effect of LMX on the relationship between supervisor-directed OCB and deviant behaviors.

Design/methodology/approach

This study uses a survey questionnaire to collect data. Respondents were 342 nonmanagerial employees working in Surabaya Raya, Indonesia. Hypothesis testing is done using Partial least squares structural equation modeling (PLS-SEM).

Findings

The results show that supervisor-directed OCB is positively related to LMX, and LMX is negatively related to organizational deviance but not significantly related to interpersonal deviance. The study also finds that impression management motives moderate the positive relationship between supervisor-directed OCB and LMX. Furthermore, LMX mediates the relationship between supervisor-directed OCB and organizational deviance, but not interpersonal deviance.

Practical implications

This study suggests the importance of human resource management (HRM) activities and managers being aware of subordinate OCB motives and the impact of LMX on interpersonal and organizational deviance, as well as what supervisors need to do to reduce these negative effects.

Originality/value

Few studies examined the relationship between supervisor-directed OCB and workplace deviance behaviors (WDBs). This study provides a mechanism of their relationship by considering LMX as a mediator. Also, heretofore the existing studies tend to focus more on LMX as an antecedent of OCB. This study provides an understanding of OCB as an antecedent of LMX with the moderating effect of impression management motives.

Article
Publication date: 4 November 2014

Robert Buch, Bård Kuvaas, Lynn Shore and Anders Dysvik

The purpose of this paper is to examine the relationship between previous employer's psychological contract breach and exchange perceptions with the current employer, and seeks to…

1341

Abstract

Purpose

The purpose of this paper is to examine the relationship between previous employer's psychological contract breach and exchange perceptions with the current employer, and seeks to uncover moderating influences of perceived organizational support (POS).

Design/methodology/approach

Data were obtained from a cross-lagged sample of 314 employees in Norway. Hierarchical moderated regression analysis was used to test the hypotheses.

Findings

The authors found a positive relationship between previous employer's psychological contract breach and economic exchange with the current employer, and a negative relationship between previous employer's psychological breach and social exchange with the current employer. The authors also found that POS from the current employer attenuates the positive association between previous employer's breach and economic exchange with the current employer.

Research limitations/implications

The data were cross-lagged, so causal inferences should be made with caution.

Practical implications

Managers should be aware that past employment experiences may relate to present employment exchange relationships. In addition, POS from current employer may serve to counterbalance the “carry over” effects of past employment experiences.

Social implications

In light of the present global economic climate, increasing POS among employees could decrease the likelihood that they assume that the employment relationship constitutes an economic exchange relationship.

Originality/value

This study contributes to a more complete understanding of factors that shape employees’ relationships with their organization. Furthermore, this study suggests a way by which organizations can repair damages incurred by previous employer's psychological contract breach.

Details

Journal of Managerial Psychology, vol. 29 no. 8
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 8 February 2016

Amy E Randel, Michelle A. Dean, Karen Holcombe Ehrhart, Beth Chung and Lynn Shore

The purpose of this paper is to examine how psychological diversity climate and leader inclusiveness relate to an employee’s self-reported propensity to engage in helping…

4489

Abstract

Purpose

The purpose of this paper is to examine how psychological diversity climate and leader inclusiveness relate to an employee’s self-reported propensity to engage in helping behaviors toward the leader or work group. The authors also tested whether these elements operate differently for women and racioethnic minorities.

Design/methodology/approach

A sample of 534 respondents completed electronic surveys. Hypotheses were tested with hierarchical multiple regression.

Findings

Results indicate a positive relationship between leader inclusiveness and leader-directed and work group-directed helping behaviors, particularly when accompanied by a positive psychological diversity climate. These relationships were stronger for racioethnic minorities and women relative to racioethnic majority members and men for leader-directed helping.

Research limitations/implications

Data were self-report. Future research should incorporate data from other sources and additional outcomes.

Practical/implications

Leaders who act inclusively can obtain measurable benefits with respect to employee helping by reinforcing a diversity climate.

Social/implications

Leaders should act in ways that demonstrate that they are inclusive; coupled with a positive diversity climate, this may encourage all members to engage in helping behaviors, which may have a positive impact on society at large.

Originality/value

The authors addressed the call in past research for sending consistent signals across the organization regarding the value of diversity and inclusion.

Details

Journal of Managerial Psychology, vol. 31 no. 1
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 3 July 2023

Jacqueline Deuling, Jenell Lynn-Senter Wittmer, Kimberly Wilson and Adrian Thomas

This study aims to provide a psychometrically sound measure intended to capture perceived/experienced sexism in the workplace, the perceived/experienced sexism scale (PESS). PESS…

Abstract

Purpose

This study aims to provide a psychometrically sound measure intended to capture perceived/experienced sexism in the workplace, the perceived/experienced sexism scale (PESS). PESS is used to consider the effects of perceived experiences of benevolent and hostile sexism at work, as well their relationships with perceived organizational support and the job attitudes of job satisfaction and turnover intentions.

Design/methodology/approach

This study revised the Ambivalent Sexism Inventory (Glick and Fiske, 1996) to create and validate the PESS. Amazon Mechanical Turk was used to collect two samples (220 and 183) of perceptions of female employees.

Findings

Results suggest perceived organizational support and trust perceptions mediate the relationships between perceptions of sexism and organizational outcomes of job satisfaction and turnover intentions.

Originality/value

Existing measures of sexism are intended to identify and measure sexism by examining perpetrators’ actions or thoughts. However, researchers must make assumptions as to the effect such sexist acts or behaviors has on the target. Thus, this study provides a measure of sexism from the perspective of the target.

Details

Gender in Management: An International Journal , vol. 39 no. 1
Type: Research Article
ISSN: 1754-2413

Keywords

Article
Publication date: 11 September 2017

Jody Lynn McBrien

The purpose of this paper is to provide historical and legal definitions for categories of immigrants while helping educators use facts to address their students’ misperceptions…

1214

Abstract

Purpose

The purpose of this paper is to provide historical and legal definitions for categories of immigrants while helping educators use facts to address their students’ misperceptions about the terms “migrants,” “undocumented immigrants,” “refugees,” “asylum seekers,” and “internally displaced persons.” The 1951 Convention related to the status of Refugees and its 1967 Protocol provided a clear definition for refugees, also used to create the 1980 Refugee Act. However, recent political and media rhetoric have increased public misunderstanding of immigration terms.

Design/methodology/approach

The paper uses over 30 news reports to demonstrate recent perceptions of refugees and other migrants. Other citations provide historical accounts, international documents, and legislation to explain ways in which the USA and other countries have defined refugees.

Findings

Findings suggest ways in which leadership have ignored research by denouncing resettlement in spite of statistics indicating that refugees are not a threat to the American people.

Research limitations/implications

The author’s perspective is as a researcher who has conducted research with resettled refugees for over 15 years. The author’s findings have created a pro-refugee stance.

Practical implications

This paper suggests the importance of exploring multiple perspectives and not settling for the claims of popular media. It also provides information for teachers to provide educational materials about refugees and other immigrants.

Social implications

Readers are called to look beyond popular opinion to consider accurate information about refugees and immigrants. Refugees and asylum seekers flee from terrorism; they are not terrorists.

Originality/value

This paper confronts contentious popular media reporting on refugees and migration. This is especially valuable in the current time, as negative misconceptions about such people abound.

Details

Social Studies Research and Practice, vol. 12 no. 2
Type: Research Article
ISSN: 1933-5415

Keywords

Article
Publication date: 1 March 2003

Frank Shipper, Joel Kincaid, Denise M. Rotondo and Richard C. Hoffman

Multinationals increasingly require a cadre of skilled managers to effectively run their global operations. This exploratory study examines the relationship between emotional…

Abstract

Multinationals increasingly require a cadre of skilled managers to effectively run their global operations. This exploratory study examines the relationship between emotional intelligence (EI) and managerial effectiveness among three cultures. EI is conceptualized and measured as self‐other agreement concerning the use of managerial skills using data gathered under a 360‐degree feedback process. Three hypotheses relating to managerial self‐awareness of both interactive and controlling skills are examined using data from 3,785 managers of a multinational firm located in the United States (US), United Kingdom (UK), and Malaysia. The two sets of managerial skills examined were found to be stable across the three national samples. The hypotheses were tested using polynomial regressions, and contour plots were developed to aid interpretation. Support was found for positive relationships between effectiveness and EI (self‐awareness). This relationship was supported for interactive skills in the US and UK samples and for controlling skills in the Malaysian and UK samples. Self‐awareness of different managerial skills varied by culture. It appears that in low power distance (PD) cultures such as the United States and United Kingdom, self‐awareness of interactive skills may be crucial relative to effectiveness whereas in high PD cultures, such as Malaysia self‐awareness of controlling skills may be crucial relative to effectiveness. These findings are discussed along with the implications for future research.

Details

The International Journal of Organizational Analysis, vol. 11 no. 3
Type: Research Article
ISSN: 1055-3185

1 – 10 of 192