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Article
Publication date: 29 July 2014

Fay Cobb Payton, Lynette Kvasny and James Kiwanuka-Tondo

Two research questions are addressed: what are black female college students’ perceptions of current messages present on web sites about HIV/AIDS awareness and prevention?; and…

Abstract

Purpose

Two research questions are addressed: what are black female college students’ perceptions of current messages present on web sites about HIV/AIDS awareness and prevention?; and what messages do black female college students find culturally relevant to them, and why? Results indicate that these women perceive several communication barriers including lack of trust and unfamiliarity with information sources, stigma ascribed to HIV, as well as misconceptions and traditional values held by some in the black community and health institutions. HIV prevention messages are perceived as relevant if they exhibit qualities including interactive features. The paper aims to discuss these issues.

Design/methodology/approach

To understand black collegiate women as health information seekers, it is important to engage paradigms that allow researchers to make sense of how group members construct their content needs, what helps shape this construction, and the meaning derived from the consumption of the information, focus groups are an effective qualitative method for enabling collective discussion and interaction between research participants that facilitates the exploration of under-researched topics like HIV prevention as well as the language commonly used by respondents to describe HIV from a socio-cultural perspective. The research team conducted three focus groups to appraise current black female college students’ attitudes and perceptions of messages presented on HIV/AIDS prevention and awareness web sites

Findings

HIV prevention messages are perceived as relevant if they exhibit qualities including interactive features, practical advice using non-technical vocabulary, content authored and disseminated by familiar and trustworthy individuals and institutions, and risk related to individual behaviors rather than the demographic group. Implications of the findings and suggestions for future research on the design of health information systems are provided.

Research limitations/implications

This research is based on a small sample size based on one region of the USA.

Practical implications

Health communication materials should also provide strategies for dispelling myths, and combating feelings of stigma, and mistrust. In addition, practical advice such as questions to ask physicians may help to produce positive and desirable outcomes as black women seek services from the healthcare system. The message itself must take into account a number of factors include short and simple messages, clean web pages, navigation structures that make information easy to find, comprehensive information all found in a single web site, and interactive features to facilitate discussion and sharing. In particular, with social media, women can also play a role in the creation and dissemination of health messages in multiple modalities including text, spoken word, still and moving images, and music.

Social implications

“A major component of preventive health practice is the availability and provision of information regarding risks to health and promotional measures for enhancing the health status among this population” (Gollop, 1997, p. 142). However, as Dervin (2005) cautions, while information is necessary, it is insufficient to encourage behavior change. To combat the health disparities that differentially impact African-American women requires expertize and understanding from multiple perspectives. By providing insight into how black collegiate women perceive HIV prevention information needs, the women in the focus groups lend a necessary voice in the effort toward healthy equity through the creation of effective health interventions that will appeal to them.

Originality/value

The author seeks to create an online and socially connected experience characteristic of ongoing user input and active engagement in content development which targets the population. From a human-computer interaction viewpoint, the authors are seeking to avoid design divorced from context and meaning. In developing such an experience, the authors will need to triangulate the roles of culture, context, and design to reduce the content divide, yet amplify the notion of participatory web. Participatory web embodies a social justice movement to build web content from voices typically dampened in the discourse. It (re)shapes meaning, identity, and ecologies in the process of foci on particular social, health, and political causes (e.g. HIV/AIDS). Giving black women ownership over the creation of health information on the internet may improve the ability to provide targeted HIV prevention content that is culturally salient and more effective in reducing HIV infections in this community.

Details

Internet Research, vol. 24 no. 4
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 1 May 2009

Lynette Kvasny, Eileen M. Trauth and Allison J. Morgan

Social exclusion as a result of gender, race, and class inequality is perhaps one of the most pressing challenges associated with the development of a diverse information…

2264

Abstract

Purpose

Social exclusion as a result of gender, race, and class inequality is perhaps one of the most pressing challenges associated with the development of a diverse information technology (IT) workforce. Women remain under represented in the IT workforce and college majors that prepare students for IT careers. Research on the under representation of women in IT typically assumes women to be homogeneous in nature, something that blinds the research to variation that exists among women. This paper aims to address these issues.

Design/methodology/approach

The paper challenges the assumption of heterogeneity by investigating how the intersection of gender, race, and class identities shape the experiences of Black female IT workers and learners in the USA.

Findings

The results of this meta‐analysis offer new ways of theorizing that provide nuanced understanding of social exclusion and varied emancipatory practices in reaction to shared group exposure to oppression.

Originality/value

This study on the under‐representation of women as IT workers and learners in the USA considers race and class as equally important factors for understanding variation among women. In addition, this paper provides rich insights into the experiences of Black women, a group that is largely absent from the research on gender and IT.

Details

Journal of Information, Communication and Ethics in Society, vol. 7 no. 2/3
Type: Research Article
ISSN: 1477-996X

Keywords

Article
Publication date: 24 February 2012

Fay Cobb Payton and Lynette Kvasny

This paper seeks to present the Black blogosphere's discussion of the Jena 6 case to uncover how ethnic identity is performed discursively to promote social activism.

Abstract

Purpose

This paper seeks to present the Black blogosphere's discussion of the Jena 6 case to uncover how ethnic identity is performed discursively to promote social activism.

Design/methodology/approach

Through an analysis of Black blog postings reporting on the Jena 6 case, this case study chronicles the way in which Black audiences responded to this news story. The research chronicles the ways in which Black audiences responded to the Jena 6 news story and how Black blogs expanded participation in the discussion of events related to Black interests.

Findings

The findings point to critiques of dominant cultural meanings about race relations and racial injustice. In addition, the findings suggest that social media has become an additional medium that is effectively used by African Americans' in their historical struggle for civil rights. By chronicling the ways in which Black audiences responded to this news story, the paper demonstrates that Black blogs provide a useful space for discussing perceived racial injustice from a diverse African American cultural perspective. Moreover, Black bloggers are able to raise awareness of racial injustice within both the Black community and the broader US society and mobilize collective action.

Practical implications

New divides may be emerging because of limitations on what you can do on a mobile device. This increase in mobile internet access and the accompanying differences in internet experience heightens the need for studies that examine culturally salient behavioral aspects of use and interpersonal relationships characterized by social support, communication, and resource sharing.

Originality/value

Through an analysis of Black blog postings reporting on the Jena 6 case, this study chronicles the way in which Black audiences responded to this news story. The findings point to critiques of dominant cultural meanings about race relations and racial injustice. In addition, our findings suggest that the momentum of this social movement was based in the political and economic dynamics of a community; however, social media is enabling critical global, yet vigorous conversion of activism

Details

Information Technology & People, vol. 25 no. 1
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 July 2006

Eileen M. Trauth and Debra Howcroft

This article aims to add to the growing number of critical empirical studies and to reflect on the process of conducting this type of research, thereby addressing the lack of…

2004

Abstract

Purpose

This article aims to add to the growing number of critical empirical studies and to reflect on the process of conducting this type of research, thereby addressing the lack of exemplars for those engaged with critical empirical information systems research.

Design/methodology/approach

Applies the critical lens to a multi‐year examination of variation in the career narratives of women in the American IT labor force. While an interpretive epistemology was initially chosen for this research project, over time, analysis of interview data took on an increasingly critical orientation. This, in turn, influenced subsequent fieldwork to become critical in nature.

Findings

One theoretical contribution is highlighting the role of power dynamics in understanding what sits beneath the surface of observations about these women's experiences in the IT workforce. The second theoretical contribution is helping to shift the focus away from predominantly essentialist theories that dichotomize men and women and toward a recognition of the diversity among women in the IT field.

Research limitations/implications

Future research should include additional critical empirical studies of women in the IT field in other countries.

Practical implications

This research project can serve as a useful example for other critical IS researchers about to embark on empirical fieldwork.

Originality/value

This paper provides a concrete illustration of the way in which empirical research is altered as the epistemological lens shifts from interpretivist to critical.

Details

Information Technology & People, vol. 19 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 July 2006

Lynette Kvasny and Helen Richardson

The purpose of this article is to reflect on the development of critical research in information systems and give an overview of the papers chosen for this special issue.

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Abstract

Purpose

The purpose of this article is to reflect on the development of critical research in information systems and give an overview of the papers chosen for this special issue.

Design/methodology/approach

To set the scene by discussing the origins and the developing field of critical research in information systems and to analyse each paper, suggesting ways in which it relates to the chosen themes.

Findings

The papers chosen address theoretical foundations, paradigmatic and methodological issues, empirical studies and praxis and reflexivity in critical information systems research.

Originality/value

Highlights the growing interest in critical research in the information systems discipline and enables reflection on the difficulties, barriers and opportunities for development.

Details

Information Technology & People, vol. 19 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 July 2006

Paul Jackson, Hosein Gharavi and Jane Klobas

This paper seeks to develop insights into control, power, consent and commitment with virtual knowledge workers who are removed from the immediate sphere of influence of…

3309

Abstract

Purpose

This paper seeks to develop insights into control, power, consent and commitment with virtual knowledge workers who are removed from the immediate sphere of influence of management and co‐workers.

Design/methodology/approach

This research is a detailed case study of a highly successful Scandinavian engineering company. A post‐structuralist approach is used to understand how the modes of influence on knowledge worker productivity within the organisation come into being and operate across boundaries of time, space and organisational structure. The notion of the panopticon is used to identify and characterise forms of control and undertake interpretive and critical analysis of interview data and staff behaviour.

Findings

It was found that the totality of the modes of power relations operating upon virtual knowledge workers in this case study comprises a complex and sophisticated ensemble of control and constraint. Whilst initial observations indicate that control is restricted to a small set of direct controls, the research led one to observe a complex, pervasive web of integrated and overlapping constraints emanating from the external and internal panopticon.

Originality/value

The critical approach leads one to a pragmatic understanding of the range of influences which keep virtual knowledge workers “on task”. Also a better understanding of the “network effect” of these constraints and their co‐reinforcement is reached, which may well further understanding of managing the performance of virtual knowledge workers.

Details

Information Technology & People, vol. 19 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 July 2006

Alison Adam and David Kreps

The purpose of this article is to analyse the continuing problem of web accessibility for disabled people as a critical information systems issue.

3182

Abstract

Purpose

The purpose of this article is to analyse the continuing problem of web accessibility for disabled people as a critical information systems issue.

Design/methodology/approach

The ways in which the web is used by disabled people, and problems that can arise, are described and related to the development of critical disability theory from older models of disability, including the medical and social models, noting that the social construction of disability model may tend to mask the embodied, lived experience of disability.

Findings

The lack of interaction of the critical disability approach and dominant discourses of web accessibility and internet studies, particularly in relation to embodiment, is a major contributor to the continuance of an inaccessible Worldwide web.

Research limitations/implications

The paper does not offer a comprehensive set of web accessibility issues, concentrating instead on the most common problems as exemplars.

Practical implications

The paper raises awareness of web accessibility.

Originality/value

The paper brings the topic of accessibility of technology by disabled people into the critical information systems arena and also incorporates social construction of disability and theoretical considerations of embodiedness in its analysis.

Details

Information Technology & People, vol. 19 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 July 2006

Marlei Pozzebon, Ryad Titah and Alain Pinsonneault

Proposes the concept of rhetorical closure to address the phenomenon of pervasive IT “fashions”. Suggests that prevailing discourses surrounding IT are dominated by the rhetoric…

3425

Abstract

Purpose

Proposes the concept of rhetorical closure to address the phenomenon of pervasive IT “fashions”. Suggests that prevailing discourses surrounding IT are dominated by the rhetoric of closure and that such closure, although mutually constructed by suppliers, consultants and managers, has had several adverse consequences in terms of organizational change and results. Stimulates a critical thinking regarding the persistence of successive waves of new IT fashions and the consequences of closure on practice.

Design/methodology/approach

Theoretical framework informed by political views within the social shaping school combined with Habermas' theory of communicative action. Illustration of the argument is based on 22 semi‐structured interviews (senior practitioners from client‐firms, software suppliers and consulting‐firms working on ERP projects).

Findings

Outlines the nature of the “chain reaction” produced by rhetorical closure from individual practices to the segment level. Identifies occasions for breaking down rhetorical closure at the three levels of analysis. At the individual level, opportunities are related to daily users' practices. At the organizational level, opportunities are related to ongoing organizational decisions and negotiations regarding IT adoption. At the segment level, opportunities are related to forming coalitions, networks and groups of users.

Originality/value

Adopts an original perspective, examining the concept of rhetorical closure from a combination of two approaches: social shaping of technology and communicative action theory. Connects different types of closure to different types of rationality, and recognizes the specific validity claims underlying them. Calls into question current decision‐making processes that sustain IT pervasiveness and taken‐for‐granted assumptions of inevitability associated with new IT fashions.

Details

Information Technology & People, vol. 19 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Abstract

Details

Beyond the Digital Divide: Contextualizing the Information Society
Type: Book
ISBN: 978-1-78756-548-7

Content available
Article
Publication date: 24 February 2012

353

Abstract

Details

Information Technology & People, vol. 25 no. 1
Type: Research Article
ISSN: 0959-3845

Keywords

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