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Article
Publication date: 1 February 1999

Michael C.G. Davidson and Lyndall de Marco

Provides a brief review of the organisational change process literature and its applicability to the hotel industry. It also uses an international hotel as a case study to…

Abstract

Provides a brief review of the organisational change process literature and its applicability to the hotel industry. It also uses an international hotel as a case study to introduce the organisational change process. The method of change is significant because it builds on an in‐house educational programme that was first piloted in the company’s Australian property. This in‐house programme has now been taken as a model to be utilised in other company properties.

Details

International Journal of Contemporary Hospitality Management, vol. 11 no. 1
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 6 August 2020

Yaron J. Zoller and Jeff Muldoon

Although the topic of span of control (SOC) has been discussed in detail in management literature and education, less focus has been placed on the decline research since…

Abstract

Purpose

Although the topic of span of control (SOC) has been discussed in detail in management literature and education, less focus has been placed on the decline research since the 1970s and, thus, the future relevance of the concept. By providing a historical overview of the literature on SOC through the work of key management scholars, this paper aims to explain why the literatures’ coverage of the topic has been significantly diminished in recent decades and offers suggestions as to why further research on the topic is needed.

Design/methodology/approach

The authors provide a historical literature review and analysis on the decline of SOC as a construct of interest.

Findings

The findings of the paper include a brief analysis of SOC. The concept was a very strong concept that declined as management became more scientific, rejecting classical management theory. This rejection occurred because SOC was impacted by multiple factors making it impossible to effectively study, making it imprecise. Likewise, SOC is too applied and lacked theoretical relevance. However, SOC still has value, especially when paired with a theory such as leader-member-exchange (LMX).

Originality/value

The authors argue that SOC is still relevant today and management scholars should align its study with its practice in modern organizational structures. However, its focus needs to change and be added to other theories such as LMX.

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