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The legal status of citizenship is constitutive in that it determines the boundaries of formal membership of a nation-state and, by implication, the lines of exclusion. The ways in which Australian law has defined membership over time – from subject status to citizen – provide a case study of the factors at play in understanding citizenship within a constitutional setting. We see that the constitution of citizenship may be a complex and unsettled evolutionary process.

Purpose – In light of the recent report on regulation by the CMO of England and Wales and the subsequent Department of Health White Paper, this paper aims to consider the nexus between revalidation, appraisal and clinical governance. It provides a summary of the history of revalidation in the UK and explores how revalidation is linked to annual appraisal. It further considers the implications of this relationship and its potential impact on clinical governance and practise. Design/methodology/approach – This is a policy review related to revalidation and appraisal including primary sources from the Department of Health, the GMC, Fifth report of the Shipman Inquiry and published journal articles. Findings – Local clinical governance will be a significant part of the route to re‐licensing for the vast majority of doctors working in the NHS and many of the larger private sector hospitals. Although it will be used for two different purposes, it is generally accepted that the information collected by doctors for their annual appraisal will also form the basis of evidence for revalidation. If appraisal is to be effective, robust and consistent, it is important that the clinical governance framework within which it operates is appropriately designed for its increased role within the regulatory system. Originality/value – This paper is a valuable summary and introduction to the concept of revalidation in the UK, its history and its impact on clinical governance and regulation. It provides a timely review and analysis of the proposed changes to clinical governance at the local, SHA level and the strengthened connection between consultant appraisal and revalidation, contained in both the Department of Health White Paper – Trust, Assurance and Safety and the report – Good Doctors, Safer Patients, by the Chief Medical Officer for England and Wales.

Contends that public service quality is necessarily a democratic concept. Because the public generally has no choice and/or is disempowered, dependent or excluded in relation to the services it is entitled to, quality, both in its technical and non‐technical dimensions, must be defined through bargaining. Different groups, including citizens and communities as well as individual consumers, need to be empowered to make their needs and desires known. For this, a new kind of organizational infrastructure and culture are needed. These look remarkably like those being developed in current models of decentralization. The key elements in both quality and decentralization are the three building blocks of front and back line (or centre), and, most importantly, the public. The service chain connects them. It is the maintenance of this chain which now needs to be the concern of front‐line managers, to sustain democracy and ensure a holistic and integrated response to need and quality development. Some recent research on decentralized managers reveals the kind of integrative, boundary‐crossing skills which will be relevant, indeed essential, in future quality developments.

This chapter describes the author’s experience with a lost opportunity to learn about and from Hijra communities in India. While the author was forced to leave the field, and ethnography was ‘lost’ before it could truly begin, the author was able to learn from the experience and translate the questions and ideas generated there into a way to frame and energise new work at home in the United States. The chapter begins with a description of the proposed research context and the circumstances that led to the author’s early departure. This is followed by lessons and reflections gleaned from the experience, and recommendations that ethnographers enter and write about the ‘messy’ field and write in ways that welcome serendipity, honour intuition and value their own and others’ humanity.

This index accompanies the index that appeared in Reference Services Review 16:4 (1988). As noted in the introduction to that index, the articles in RSR that deal with specific reference titles can be grouped into two categories: those that review specific titles (to a maximum of three) and those that review titles pertinent to a specific subject or discipline. The index in RSR 16:4 covered the first category; it indexed, by title, all titles that had been reviewed in the “Reference Serials” and the “Landmarks of Reference” columns, as well as selected titles from the “Indexes and Indexers,” “Government Publications,” and “Special Feature” columns of the journal.

Cuba’s 1959 Revolution brought about dramatic changes not only in that island‐nation but also in the USA. Cubans, and later Cuban‐Americans, have changed the face of Miami and south Florida. The economic and social successes of Cuban‐Americans, the third largest Latino group in the USA, are prevalent in scholarly and popular literature. In this annotated bibliography, the author presents journal articles, chapters in books, books, and human rights reports, published between 1990 and 1998, as well as World Wide Web sites, that discuss the Cuban‐American experience. Articles from the popular literature are not included, nor are materials that deal primarily with Cuba or Cuba‐USA relations.

The management of children′s literature is a search for value and suitability. Effective policies in library and educational work are based firmly on knowledge of materials, and on the bibliographical and critical frame within which the materials appear and might best be selected. Boundaries, like those between quality and popular books, and between children′s and adult materials, present important challenges for selection, and implicit in this process are professional acumen and judgement. Yet also there are attitudes and systems of values, which can powerfully influence selection on grounds of morality and good taste. To guard against undue subjectivity, the knowledge frame should acknowledge the relevance of social and experiential context for all reading materials, how readers think as well as how they read, and what explicit and implicit agendas the authors have. The good professional takes all these factors on board.