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Article
Publication date: 7 January 2019

Lu Shen, Chuang Zhang and Wenbo Teng

This study aims to examine the double-edged effects of guanxi on opportunism and the moderating effects of legal enforceability and partner asset specificity. It thus differs from…

Abstract

Purpose

This study aims to examine the double-edged effects of guanxi on opportunism and the moderating effects of legal enforceability and partner asset specificity. It thus differs from the current literature, which primarily focuses on the benevolent effects of guanxi.

Design/methodology/approach

Based on matched data collected from 268 sales manager and salesperson dyads, this study tested hypotheses using hierarchical regressions.

Findings

The empirical test supports the conceptual model and demonstrates two findings. First, guanxi between boundary spanners follows an inverted U-shaped relationship with inter-firm opportunism. Second, both the benefits and drawbacks of guanxi are stronger under the condition of low legal enforceability and high partner asset specificity.

Research limitations/implications

The study did not untangle guanxi into different dimensions and did not investigate how firms should make trade-offs between the benefits and drawbacks of guanxi. Therefore, future research could further explore this question by using a multidimensional approach.

Practical implications

The study alerts managers that guanxi is a double-edged sword, so they should complement it with formal control mechanisms, particularly when they are operating in legally inefficient regions or when their partner firm’s asset specificity is high.

Originality/value

The study offers a more balanced view of guanxi by showing both its positive and negative effects on opportunism. It also uncovers legal enforceability and partner asset specificity as two boundary conditions that influence the curvilinear effects of guanxi on opportunism.

Details

Journal of Business & Industrial Marketing, vol. 34 no. 6
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 1 April 2014

Yongtao Tan, Liyin Shen, Craig Langston, Weisheng Lu and Michael C.H. Yam

Thie purpose of this paper is to present the critical success factors (CSFs) for engaging in the building maintenance business in Hong Kong where maintenance is a major market…

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Abstract

Purpose

Thie purpose of this paper is to present the critical success factors (CSFs) for engaging in the building maintenance business in Hong Kong where maintenance is a major market sector.

Design/methodology/approach

In this study, CSFs are identified for the business of building maintenance based on data collected from a questionnaire survey and interviews.

Findings

A total of 12 CSFs are identified, such as client's satisfaction, certification of company, reliability of service, quality of service, and company reputation, and most are related to two principal factors, namely maintenance service and organization, and project management.

Originality/value

This paper provides a review of building maintenance in Hong Kong and identifies a list of success factors for the business of building maintenance. The identified CSFs and principal factors provide useful reference for maintenance contractors to have a clear understanding of the expectations of the building maintenance market in Hong Kong.

Details

Facilities, vol. 32 no. 5/6
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 1 February 2022

Hui Guo and Weisheng Lu

Defining and measuring competitiveness has been a major focus in the business and competition literature over the past decades. The paper aims to use data-driven principal…

Abstract

Purpose

Defining and measuring competitiveness has been a major focus in the business and competition literature over the past decades. The paper aims to use data-driven principal component analysis (PCA) to measure firm competitiveness.

Design/methodology/approach

A “3Ps” (performance, potential, and process) firm competitiveness indicator system is structured for indicator selection. Data-driven PCA is proposed to measure competitiveness by reducing the dimensionality of indicators and assigning weights according to the endogenous structure of a dataset. To illustrate and validate the method, a case study applying to Chinese international construction companies (CICCs) was conducted.

Findings

In the case study, 4 principal components were derived from 11 indicators through PCA. The principal components were labeled as “performance” and “capability” under the two respective super-components of “profitability” and “solvency” of a company. Weights of 11 indicators were then generated and competitiveness of CICCs was finally calculated by composite indexes.

Research limitations/implications

This study offers a systematic indicator framework for firm competitiveness. The study also provides an alternative approach to better solve the problem of firm competitiveness measurement that has long plagued researchers.

Originality/value

The data-driven PCA approach alleviates the difficulties of dimensionality and subjectivity in measuring firm competitiveness and offers an alternative choice for companies and researchers to evaluate business success in future studies.

Details

Engineering, Construction and Architectural Management, vol. 30 no. 4
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 21 July 2021

Ziwen Liu, Yujie Lu, Tushar Nath, Qian Wang, Robert Lee Kong Tiong and Luke Lu Chang Peh

As a pillar of integrated digital delivery (IDD), building information modeling demonstrates the tremendous potential to enhance productivity for the architectural, engineering…

1741

Abstract

Purpose

As a pillar of integrated digital delivery (IDD), building information modeling demonstrates the tremendous potential to enhance productivity for the architectural, engineering and construction (AEC) industry worldwide. However, the implementation of digital solutions presents numerous challenges related to its adoption and implementation. Distinguishing a comprehensive set of critical factors can facilitate the construction professionals to execute their strategies in a properly planned manner, thus augmenting the possibilities of successfully implementing BIM in their organization. This study aims to identify critical success factors (CSFs) for BIM adoption and implementation in Singapore.

Design/methodology/approach

This study adopted structured empirical questionnaire survey. Relevant data were collected from the various stakeholders in Singapore AEC industry through an online survey questionnaire. Furthermore, data analysis was done using SPSS Statistics software in order to identify the key factors (KFs) based on which the CSFs were derived for BIM adoption and implementation during the construction phase.

Findings

From a set of 45 influencing factors, 35 KFs were derived after performing ranking analysis, from which a set of 26 CSFs were finally obtained based on the factor analysis methodology.

Originality/value

This study has identified the CSFs of BIM adoption in Singapore, as well as in the builders' perspective on how to enhance the digitalization in construction projects.

Details

Engineering, Construction and Architectural Management, vol. 29 no. 9
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 18 September 2017

Rui-Dong Chang, Jian Zuo, Veronica Soebarto, Zhen-Yu Zhao and George Zillante

Sustainability and competitiveness have received extensive attentions. Despite a large number of studies on sustainability and competitiveness in the construction industry, little…

Abstract

Purpose

Sustainability and competitiveness have received extensive attentions. Despite a large number of studies on sustainability and competitiveness in the construction industry, little research has been conducted to holistically explore the interactions between these two concepts. From a dynamic transition perspective, the purpose of this paper is to link sustainability and competitiveness of construction firms by developing a Sustainability-Competitiveness Dynamic Interaction Framework (SCDIF).

Design/methodology/approach

Conceptual theory-building approach was adopted to develop the conceptual framework. It is an iterative analysis and synthesis process, which involves reading literature, identifying commonalities and differences, synthesizing, proposing an initial framework, collecting additional literature, and revisiting and revising the framework.

Findings

There are complex interactions between sustainability and competitiveness of construction firms. This leads to uncertain relationships between sustainability and competitiveness, which is context dependent. Under evolving economic and socio-political environments, sustainability and competitiveness of construction firms could transition from mutually exclusive to mutually supportive, and finally merge into “sustainable competitiveness.”

Research limitations/implications

A SCDIF proposed in this study demonstrates that the interactions between sustainability and competitiveness evolves according to the evolving economic and socio-political environments and firms’ strategies, and thus the relationships and interactions between sustainability and competitiveness are context dependent. This framework helps corporate managers to understand how corporate sustainability and competitiveness interact with each other, thereby informing their decision-making of sustainability strategy. Similarly, the framework provides useful references for policymakers to understand the mechanisms of transitioning industries toward sustainable competitiveness.

Originality/value

The proposed framework offers a new perspective for understanding sustainability and competitiveness. From the dynamic transition perspective, this study effectively illustrates that the interactions between sustainability and competitiveness evolves according to the evolving economic and socio-political environments and firms’ strategies. Compared to existing approaches, the dynamic and holistic approach proposed in this paper provides the capacity to capture the complexity of sustainability and competitiveness.

Details

Engineering, Construction and Architectural Management, vol. 24 no. 5
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 25 July 2018

Kamalendra Kumar Tripathi and Kumar Neeraj Jha

The purpose of this paper is to evaluate and rank the success attributes and success factors of the construction organisations.

Abstract

Purpose

The purpose of this paper is to evaluate and rank the success attributes and success factors of the construction organisations.

Design/methodology/approach

The viewpoints of the experts engaged in Indian construction industry were used to apply factor analysis and fuzzy preference relation with the help of a questionnaire survey.

Findings

The findings indicate that project factor is the most important factor, whereas favourable market and marketing team is the least important factor. Among the success attributes, the availability of qualified staff is the most important attribute, and health and safety management plan is the least important attribute.

Research limitations/implications

Findings of this study are based on the viewpoint of the experts of construction organisations engaged in building projects in India.

Practical implications

The study can be used as a yardstick for the top management of construction organisations to manage their resources efficiently and to develop a strategy to be successful in this business.

Social implications

Indian construction industry provides direct and indirect employment to the people of India. Hence, the success of construction organisation will contribute to the development of the society and ultimately the nation.

Originality/value

In the earlier studies, researchers have used various statistical tools to identify and evaluate the alternatives for the success factors of construction organisations, but very few of them have tried to assign weights to those alternatives. The simple ranking of alternatives using various statistical analyses, such as mean and standard deviation, relative importance index, etc., is not much useful unless their relative weights are known. With the help of the present study, the authors have tried to overcome the shortcomings of the previous research works.

Details

Engineering, Construction and Architectural Management, vol. 25 no. 6
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 30 December 2020

Ahmad M. Alkhateeb, Khaled Hesham Hyari and Mohammed A. Hiyassat

The purpose of this paper is to analyze and evaluate bidding competitiveness and success rate of contractors bidding for public construction projects (PCPs). Additionally, this…

Abstract

Purpose

The purpose of this paper is to analyze and evaluate bidding competitiveness and success rate of contractors bidding for public construction projects (PCPs). Additionally, this research determines the effect of work sector, contractor’s classification category (experience), project size and number of bidders on contractors’ bidding competitiveness, and the influence of work sector and classification category on their success rate.

Design/methodology/approach

The data were collected through 2,296 bidding attempts for 289 tender projects that were announced by the Government Tenders Department in Jordan between 2013 and 2016. The research uses bid competitiveness percentage (BCP) to evaluate contractors’ bidding competitiveness. Pearson correlation is used to investigate the correlation among variables. Hypothesis testing using ANOVA was conducted to evaluate the effect of the abovementioned factors on contractors’ bidding competitiveness, and their success rate.

Findings

The results of the analysis indicate that contractors’ average BCP and success rate in Jordanian PCPs are 83.8% and 13.3%, respectively. The analysis also reveals that work sector, contractor’s classification category, project size and number of bidders significantly affect contractors’ bidding competitiveness, whereas classification category and work sector do not affect bidding success rate. Therefore, experience of contractors affects their bidding competitiveness, but does not affect their success rate.

Originality/value

The present research uses contractors’ bidding success rate as a measure to evaluate their bidding competitiveness for PCPs. The novel model of this research can be applied in any country, after considering local regulations, to measure and evaluate contractors’ bidding competitiveness, and success rate when bidding for PCPs. Also, contractors cannot depend on their experience (i.e. classification category) or increasing bidding attempts to win bids and improve bidding success rate, rather than enhance their bidding strategy.

Details

Construction Innovation , vol. 21 no. 4
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 3 May 2011

Yongtao Tan, Li‐Yin Shen and Craig Langston

Proper assessment of contractors' competitiveness is important for assisting contractors in taking internal analysis and for assisting clients in selecting suitable contractors…

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Abstract

Purpose

Proper assessment of contractors' competitiveness is important for assisting contractors in taking internal analysis and for assisting clients in selecting suitable contractors. This paper seeks to address this issue.

Design/methodology/approach

With previously identified contractor key competitiveness indicators (KCIs), this study presents a fuzzy competitiveness rating (FCR) method for measuring contractor competitiveness with reference to the Hong Kong construction industry. A set of linguistic terms is used for facilitating the assessment process.

Findings

For illustration, an example is used to show the application of the FCR method. The results provide valuable information for helping contractors in the local construction industry to understand their competitive advantages and weaknesses, and to formulate effective competition strategies to improve their competitiveness.

Research limitations/implications

The model used in this study is not validated by real cases. In a future paper, the model will be further demonstrated by conducting real case studies, and the linguistic terms and corresponding fuzzy numbers will also be re‐defined based on the collected data.

Originality/value

As the competitiveness assessment process involves complexity and uncertainty, a fuzzy competitiveness rating method is considered suitable for reflecting the reality and the assessment panel can easily give their opinions by using the linguistic language.

Details

Engineering, Construction and Architectural Management, vol. 18 no. 3
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 16 August 2022

Jin Cai, Zhongfu Li, Yudan Dou, Yue Teng and Mengqi Yuan

Contractor selection is critical in green buildings (GBs) since the preferred contractor has the responsibility to achieve construction sustainability as well as relationship…

Abstract

Purpose

Contractor selection is critical in green buildings (GBs) since the preferred contractor has the responsibility to achieve construction sustainability as well as relationship sustainability. The developer satisfaction reflecting requirements can boost the cooperative relationship among stakeholders and act as an evaluation scale for the success of GB projects, which needs to be emphasized in the selection process but little involved in the existing research. This study explores improving GB contractor (GBC) selection by integrating developer satisfaction into selection procedures.

Design/methodology/approach

A systematic framework of GBC selection including twenty-five criteria from literature review and experts survey is firstly constructed. Both tactical and strategic criteria are further classified into Kano categories (must-be, one-dimensional, and attractive categories) using the fuzzy Kano model (FKM), and weighted by the developer satisfaction index. The model proposed by this study combining FKM and TOPSIS divides the selection process into the filtration phase and selection phase by Kano categories. The proposed model is finally verified through performance comparison among multiple methods in a case.

Findings

Selection criteria are measured linearly and nonlinearly, showing criteria having nonlinear satisfaction change accounts for two-thirds of all. Criteria at tactical level tend to be must-be or one-dimensional categories for the developer, and most strategic criteria are classed as the attractive category, indicating that adding strategic criteria is necessary for long-term cooperation. The proposed model, using developer satisfaction to improve the selection process, ensures the selected GBC to be the most satisfactory with requirements of the developer and makes the performance of GBCs easily distinguishable.

Originality/value

This study contributes to the existing body of knowledge for promoting relationship sustainability by supplementing an integrated model with emphasis on developer satisfaction in GBC selection, so as to establish a good initial foundation due to the match between performances of GBCs and needs of developers. It not only helps maximize developer satisfaction in GBC selection by applying satisfaction to pre-construction management, but also instructs GBCs to prioritize performance improvements. The framework is also conducive for developers to classify selection criteria and select other participants (like green suppliers) from the satisfaction perspective in GBs.

Details

Engineering, Construction and Architectural Management, vol. 30 no. 10
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 13 July 2010

Gary Holt

The “problem” of selecting a contractor has attracted significant academic research endeavour over the last two decades. The principal aim here is to examine that research via…

2841

Abstract

Purpose

The “problem” of selecting a contractor has attracted significant academic research endeavour over the last two decades. The principal aim here is to examine that research via published academic outputs for the period circa 1990‐2009.

Design/methodology/approach

A sample of published contractor selection (CSn) research is critically appraised. Aspects highlighted include: stated aims and research justification; methodological approaches employed; research tools used; and products of CSn research.

Findings

Main research foci are observed as: modelling the CSn process; studying selection criteria; and “interrogation” of existing CSn systems. Foci justifiers are linked mainly to the “importance” and “difficulties” of CSn decision making. Deterministic modelling of CSn is the favoured methodological approach, followed by documentary synthesis then questionnaire surveys. Preferred research tools are found to be system interrogation, rank order analysis and Likert scale/importance indices, with hypothesis testing and “other” methods used less so. Almost two‐thirds of research products are CSn models, with derived or proffered processes, and knowledge relating to CSn criteria, between them representing approximately the remaining third of output.

Research limitations/implications

It is suggested that many of the CSn models exhibit as much complexity as the original “problem” they sought to resolve, while the reliability and longevity of suggested “cocktails” of CSn criteria (in practice), might be questioned. A call for future research products to more closely consider end‐user impact and potential for “take‐up” by industry is made. An empirical follow‐on study to assess (inter alia) practitioner use and “value” of CSn research is proposed.

Practical implications

The paper signals a possible need for greater industrial engagement in the research domain.

Originality/value

The findings are novel to this paper.

Details

Construction Innovation, vol. 10 no. 3
Type: Research Article
ISSN: 1471-4175

Keywords

1 – 10 of over 4000