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Article
Publication date: 4 May 2010

Hossam M. Abu Elanain

Previous studies conducted in Western context show weak relationship between openness to experience and performance. More empirical evidence is needed to understand the nature of…

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Abstract

Purpose

Previous studies conducted in Western context show weak relationship between openness to experience and performance. More empirical evidence is needed to understand the nature of the relationship between openness and performance in a non‐Western context in general and in the Middle East in particular. The purpose of this paper is first, to examine the impact of openness to experience on organizational citizenship behavior (OCB) dimensions in the United Arab Emirates (UAE); and second, to test the mediating impact of work locus of control (WLOC) and interactional justice on the openness‐OCB dimensions relationship.

Design/methodology/approach

Data were collected from 164 employees working in a variety of service organizations in Dubai. The proposed linear relationships were tested using a series of separate hierarchical regression analyses. Proposed mediation hypotheses were tested using Baron and Kenny's recommendations.

Findings

Contrary to Western studies, openness to experience was found to be strongly related to the four OCB dimensions. Also, WLOC and interactional justice were found to play a role in mediating the influence of openness to experience on OCB dimensions.

Research limitations/implications

The limitations of common method bias and cross sectional data are discussed in light of implications for future research. Nevertheless, the results provide new insights on the influence of openness to experience on OCB in a non‐Western context of the UAE by testing the role of WLOC and interactional justice in influencing the relationship between openness and OCB.

Practical implications

The study has implications for enhancing OCB. In general, selecting employees high in openness to experience and internal WLOC can result in higher level of these employees' OCB performance. In addition, UAE managers should provide sufficient interactional justice in order to improve the impact of openness to experience on the OCB dimensions.

Originality/value

This paper describes what is considered to be the first study to examine the relationship between openness to experience and OCB dimensions in the Middle East, and the first study to test the role of WLOC and interactional justice as mediators for the openness‐OCB relationship in a non‐Western context.

Details

Cross Cultural Management: An International Journal, vol. 17 no. 2
Type: Research Article
ISSN: 1352-7606

Keywords

Article
Publication date: 3 May 2022

Decha Dechawatanapaisal

This research investigates the effects of psychological contract breach on the fit, links and sacrifice dimensions of job embeddedness as well as the mediating roles of these…

Abstract

Purpose

This research investigates the effects of psychological contract breach on the fit, links and sacrifice dimensions of job embeddedness as well as the mediating roles of these three subcomponents in the relationships between psychological contract breach and nurses' work attitudes.

Design/methodology/approach

Data were collected from 591 nurses from private general hospitals in northern Thailand. The hypotheses were tested and analyzed by means of a confirmatory factor analysis, structural equation modeling and a bootstrapping procedure.

Findings

The results indicate that psychological contract breach was negatively associated with the three dimensions of job embeddedness, signifying that the fit, links and sacrifice dimensions are distinct constructs. Also, these three subcomponents mediated the relationship between psychological contract breach and loyal boosterism. Only the links and sacrifice dimensions were found to have mediating effects on turnover intention.

Research limitations/implications

Future research may consider longitudinal data to avoid potential method biases and draw causal inferences among study variables. Employing cross-cultural research in future studies would also be beneficial.

Practical implications

If possible, health care organizations should not make any promises that they cannot keep or fulfill. Fine-tuning expectation and managing communication in a timely manner may signal commitments to fulfill the contracts and minimize any potential inducement-outcome discrepancies.

Originality/value

This study adds to the literature by furthering understanding of the employee-organization relationship through the lens of psychological contract and job embeddedness theories.

Details

International Journal of Workplace Health Management, vol. 15 no. 4
Type: Research Article
ISSN: 1753-8351

Keywords

Article
Publication date: 26 January 2022

Renata F. Guzzo, JéAnna Abbott and Minwoo Lee

The purpose of this study is to analyze how hospitality industry employees’ perceptions of corporate social responsibility (CSR) and participation in CSR activities influence…

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Abstract

Purpose

The purpose of this study is to analyze how hospitality industry employees’ perceptions of corporate social responsibility (CSR) and participation in CSR activities influence their well-being and loyalty boosterism.

Design/methodology/approach

Using the positive psychology approach of well-being (hedonic and eudaimonic dimensions) and the affect theory of social exchange, a survey of hospitality employees was conducted to test the theoretical model.

Findings

Employees’ perceptions of CSR significantly influenced their participation in CSR activities. CSR participation positively influenced employees’ hedonic and eudaimonic well-being, which in turn influenced their loyalty boosterism. The mediation effects of well-being and the sequential mediation effects of CSR activity participation and well-being were also significant in the relationships mentioned above.

Research limitations/implications

While panel data offer many advantages, they also have limitations. The authors, therefore, suggest future studies replicate their conceptual model and empirically test it through firms well known for their CSR. In addition, future studies may cover the whole hospitality industry to enhance generalizability.

Practical implications

By exploring the connection between employees’ CSR perceptions and participation, this research can help hospitality practitioners develop more engaging CSR strategies and activities, which in turn can foster employees’ well-being and enhance their loyalty boosterism.

Originality/value

This study is among the first to empirically demonstrate the effect of CSR in both hedonic and eudaimonic well-being and to explore the connection between employee perceptions of CSR and participation in CSR activities.

Details

International Journal of Contemporary Hospitality Management, vol. 34 no. 4
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 8 August 2016

Daniel B Turban and Wan Yan

The purpose of this paper is to examine the effects of two perspectives of well-being, hedonism and eudaimonism, on job attitudes and extra-role behaviors. Theoretically, hedonism…

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Abstract

Purpose

The purpose of this paper is to examine the effects of two perspectives of well-being, hedonism and eudaimonism, on job attitudes and extra-role behaviors. Theoretically, hedonism equates well-being with the experience of pleasure, whereas eudaimonism is the experience of personal growth, purpose and social significance.

Design/methodology/approach

Data were collected from 528 administrative support staff at two points in time. At time 1, hedonia and eudaimonia at work were measured. Job attitudes and extra-role behaviors were measured at time 2.

Findings

Results indicate that hedonia and eudaimonia, although strongly correlated, have unique effects on job attitudes and extra-role behaviors. Further, there is a synergistic effect between eudaimonia and hedonia such that experienced eudaimonia has a stronger effect on employee outcomes when hedonia is higher.

Practical implications

Popular books highlight the importance of creating happy workers. However, one’s view of happiness/well-being at work influences the actions taken to improve such well-being. An important implication of this study is that firms should focus on creating an environment that fosters personal growth, a sense of purpose and a feeling of social significance in addition to hedonic happiness.

Originality/value

Both eudaimonic and hedonic measures of well-being were examined and results indicated that both were important predictors of extra-role behavior and job attitudes. Such results not only highlight the importance of explicit examination of additional conceptualizations of well-being at work, but also indicate the importance of eudaimonia at work.

Details

Journal of Managerial Psychology, vol. 31 no. 6
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 25 May 2018

Lanndon Ocampo, Venus Acedillo, Alin Mae Bacunador, Charity Christine Balo, Yvonne Joreen Lagdameo and Nickha Shanen Tupa

The purpose of this paper is to provide a historical account of organizational citizenship behavior (OCB) based on the existing literature.

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Abstract

Purpose

The purpose of this paper is to provide a historical account of organizational citizenship behavior (OCB) based on the existing literature.

Design/methodology/approach

The paper performs keywords search of published articles from 1930 to 2017 in widely used research databases.

Findings

The historical review shows that the OCB, as a field of study, was slow to develop. Although it has been introduced in the late 1970s and officially defined in the 1980s, its origins can be traced back to the 1930s. Despite this, OCB is generally regarded as a relatively new construct and has become one of the biggest subjects studied in the literature. OCB has reached far and wide into the business and management domains, supporting the fact that the well-being employees and their behaviors can greatly affect organizations’ effectiveness and performance. Having been the topic of a significant number of studies, there have been inconsistent research findings regarding the concepts. Furthermore, some concepts have been noted to overlap, with several scholars using different terms for essentially similar concepts.

Originality/value

The advent of technology and globalization has greatly affected organizations today which resulted in increased competition in the global business. Firms have started to look into the behavior exhibited by employees as a means of achieving competitive advantage, such as OCB. Voluminous works have been conducted regarding the study of OCB; however, none have been recorded to make an in-depth exploration of when and how it first surfaced. Since its official introduction, explorations regarding OCB have dramatically increased, most especially in the twenty-first century. Unfortunately, this has resulted in an increasing difficulty to keep up with the theoretical and empirical developments in the literature. As interest in OCB continues to grow, coherent integration of the concept becomes progressively more complex and necessary. This paper looks into the chronological evolution of the OCB, giving precise details of its development from the time it was first conceptualized up until the present wherein OCB has been used to indicate organizational effectiveness and performance.

Book part
Publication date: 16 July 2018

Jaron Harvey, Mark C. Bolino and Thomas K. Kelemen

For decades organizational citizenship behavior (OCB) has been of interest to scholars and practitioners alike, generating a significant amount of research exploring the concept…

Abstract

For decades organizational citizenship behavior (OCB) has been of interest to scholars and practitioners alike, generating a significant amount of research exploring the concept of what citizenship behavior is, and its antecedents, correlates, and consequences. While these behaviors have been and will continue to be valuable, there are changes in the workplace that have the potential to alter what types of OCBs will remain important for organizations in the future, as well as what types of opportunities for OCB exist for employees. In this chapter we consider the influence of 10 workplace trends related to human resource management that have the potential to influence both what types of citizenship behaviors employees engage in and how often they may engage in them. We build on these 10 trends that others have identified as having the potential to shape the workplace of the future, which include labor shortages, globalization, immigration, knowledge-based workers, increase use of technology, gig work, diversity, changing work values, the skills gap, and employer brands. Based on these 10 trends, we develop propositions about how each trend may impact OCB. We consider not only how these trends will influence the types of citizenship and opportunities for citizenship that employees can engage in, but also how they may shape the experiences of others related to OCB, including organizations and managers.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-78756-322-3

Keywords

Abstract

Details

European Journal of Training and Development, vol. 37 no. 6
Type: Research Article
ISSN: 2046-9012

Keywords

Article
Publication date: 27 July 2012

T. Alexandra Beauregard

This paper aims to examine personality as an alternative explanation to social exchange in predicting OCB, and investigate the moderating role of gender in the link between…

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Abstract

Purpose

This paper aims to examine personality as an alternative explanation to social exchange in predicting OCB, and investigate the moderating role of gender in the link between personality and OCB.

Design/methodology/approach

A survey was conducted among 223 UK public sector employees. Multiple regression analysis tested main effects of personality and main and moderating effects of gender on OCB.

Findings

Findings indicate that personality has significant explanatory power beyond that of social exchange in predicting OCB. Employees with high levels of adaptive perfectionism report higher levels of OCB. General self‐efficacy also predicted more participation in citizenship behaviours, but only for men. Women appear to carry out citizenship behaviours regardless of how confident they feel in being able to successfully perform. This may be attributable to social and organizational norms that place women in the role of “helper” and expect more communal behaviours from them than from men.

Research limitations/implications

The cross‐sectional design of the study does not permit firm conclusions regarding causality, and the use of self‐report data carries with it the potential for common method bias.

Practical implications

The study's results suggest that encouraging adaptive perfectionistic behaviours and cognitions among employees (e.g. setting high personal standards for performance while taking setbacks in stride) may yield dividends in terms of OCB. Investing in general self‐efficacy training, especially for male employees, may also improve participation in citizenship behaviours.

Originality/value

This study extends previous work on personality by demonstrating that adaptive perfectionism can predict OCB. Existing research on gender and OCB was extended by the discovery that the role of self‐efficacy in predicting OCB may be particularly significant for men. Findings suggest that the use of social exchange theory as the predominant explanation for employees' performance of OCB may need to be reconsidered.

Details

Personnel Review, vol. 41 no. 5
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 21 August 2007

IJ. Hetty van Emmerik and Martin C. Euwema

This study aims to examine the relationships between personality and three types of OCBs (Organizational Citizenship Behaviors), and to test for the potential moderating effects…

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Abstract

Purpose

This study aims to examine the relationships between personality and three types of OCBs (Organizational Citizenship Behaviors), and to test for the potential moderating effects of team leader effectiveness on the relationship between personality and OCBs.

Design/methodology/approach

Hypotheses were tested with data from 268 teachers of secondary schools and were analyzed using Zellner's seemingly unrelated regression.

Findings

The results indicate that extroverts and teachers open for experience engaged more in OCBs towards their school than introverts and teachers less open for experience do. Teachers that are more conscientious score higher on OCBs towards students. That fits with the idea that being conscientious is being careful and responsible. Teachers with introvert and neurotic personalities become more engaged in OCBs than extrovert and emotionally stable teachers do when they appreciate their team leader effectiveness.

Research limitations/implications

Although this study provided only partial support for the expected relationships between personality and OCBs, the results are notable for personnel selection. Further, several instances of the moderating role of team leader effectiveness were found. This indicates that leaders can encourage the engagement in OCBs, even in the case of thwarting personality characteristics.

Originality/value

The results of this study show some interesting similarities and differences concerning the different OCBs. For instance, openness to experience was related to OCBs towards the school and to OCBs towards team members, and the moderating role of team leader effectiveness acted in the same way for openness to experience and OCBs towards the school and towards team members.

Details

Journal of Managerial Psychology, vol. 22 no. 6
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 3 December 2018

Tuan Trong Luu

Mechanisms behind employees’ pro-environmental behaviors have increasingly been attracting scholarly attention. The purpose of this study is to examine how environmentally…

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Abstract

Purpose

Mechanisms behind employees’ pro-environmental behaviors have increasingly been attracting scholarly attention. The purpose of this study is to examine how environmentally specific servant leadership contributes to employees’ organizational citizenship behavior for the environment (employee OCBE).

Design/methodology/approach

In this research, employees from resort hotels in Central Vietnam were selected as participants. The data analysis was conducted through structural equation modeling and bootstrapping test.

Findings

Environmentally specific servant leadership exhibited the positive association with employee OCBE through employee environmental engagement as a mediator. Two moderation mechanisms – organizational support for green behaviors and person-group fit – were also found to serve as enhancers for the effect of environmentally specific servant leadership on employee OCBE.

Practical implications

The research results provide hospitality organizations with a premise for the focus of servant leadership and organizational support around pro-environmental values. It is also vital for practitioners to build the fit between employees and the organization’s pro-environmental values so as to further promote their positive reaction to environmentally specific servant leadership and engagement in pro-environmental behaviors.

Originality/value

The present study marks the confluence between environmentally specific servant leadership and employee OCBE research streams and provides a moderated mediation mechanism to shed light on such a relationship.

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