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The pandemic emphasised the importance for society of the “hidden” workforce – cleaners, delivery drivers, security guards or hospital porters. This paper explores the well-being of low-status expatriates in the international workplace exemplified by the United Arab Emirates (UAE). This is one of the first studies examining the well-being of people at the bottom of the pyramid, living in difficult circumstances, and undertaking work that is hard and sometimes dangerous.

The authors adopt an exploratory approach. Using semi-structured interview data from 21 low-status expatriates, the authors examine their experiences in the UAE in relation to their well-being, allowing the authors to suggest the need to develop our understanding of the concept of well-being and the concept's application.

Low-status expatriates live restrictive lives, away from their family and friends for extended periods, and subject to rigid terms and conditions of employment. Difficult circumstances, long working hours, late or arbitrarily reduced salary payment and a lack of voice affect their personal well-being and sacrificed to consideration for their family well-being. Applying the concept of well-being in such cases requires the authors to develop the notion beyond the individual to encompass the wider family.

This exploratory analysis opens new avenues for well-being studies and highlights the need for contextualised research. Future research might benefit from quantitative methods being used alongside qualitative methods and collecting multiple perspective data, including the views of managers and policy makers and data from the “left-behind” families of these low-status expatriates.

There is plenty of scope for managers of low-status expatriates to improve the latter's well-being. Given the lack of interest in doing so, the authors suggest that policy makers may need to modify extant legalisation to ensure a greater focus on low-status expatriates.

The authors believe this to be the first study to examine the impact of family orientation on the well-being of low-status expatriates, encouraging the authors to challenge and suggest developments to current understandings of well-being.

Purpose: to explore the experiences of employees in a local bank merger in the United States and examine the concept of job exit queues. We introduce the concept of a job exit queue, which describes how workers position themselves or are positioned by employers to leave jobs and enter new jobs following the announcement of a corporate merger. Design/methodology/approach: Qualitative interviews with mid‐ level managers, technical specialists and low status workers during the sale and merger process were conducted and coded thematically. We explore: (1) how workers and managers describe the job search as an “opportunity” or as a recurring cycle of low‐wage, high‐turnover work and (2) how severance packages structure the job exit queue to meet corporate needs. Findings: The role of severance pay is pivotal in understanding women’s and men’s job relations to job exit queues. We conclude that employers create job exit queues, placing low status workers and mid‐level women managers with less formal education at a disadvantage in reemployment. Value: This paper contributes a new concept “job exit queue” to the research and theory on work place diversity, gender inequality, and queuing theories.

The purpose of this paper is to focus on the repercussions of work and employment in low-status jobs upon the collective organisation and representation of Egyptian immigrant workers.

Focusing on results from 117 in-depth interviews, the qualitative research (2010-2013) and analysis examines the case of Egyptians in Athens, Greece and on how the frame of their work and their employment affects participation in the immigrant work association Union of Egyptian Workers in Greece/EL-RAPTA and in Greek trade unions as well.

Evidence from in-depth interviews proves that Egyptians are supported by friendly and relative relations in search for solidarity; they develop individualistic behaviours and find alternative solutions for survival and protection.

Through the research, what is analysed is how immigration has affected social welfare and collective forms of representation but also how the immigrants themselves view and act within the collective frameworks. The results are of great concern to immigration policymakers to facilitate integration, combat undeclared work and identify weaknesses in worker rights and organisations.

The research, the first in Greece specifically for Egyptians immigrant workers and their work association, contributes to the broader body of sociological literature on the study of labour migration and immigrant voluntary associations and it is original as it is based on primary research on the experiences of Egyptian immigrants.

Invisibility and inequality in the subjective experiences of Albanian migrant women in the Greek labor market have not been sufficiently studied. In times of crisis, mechanisms and social processes of marginalization are being strengthened and push women to new roles, expectations, and social positions. This chapter investigates how migrant women understand invisibility within their occupation, to what extent they feel relative deprivation and injustice when comparing their situation with others, and what this means for the reproduction of inequalities and the boundaries of social stratification. Qualitative research is conducted through a case study and 10 work history biographical interviews with Albanian migrant women, living and working in the Artemis community. Findings are analyzed in light of the socio-historical context of invisibility of migrant women workers in Greece, while the statistical analysis of changes in the occupational distribution provides a picture of the social landscape. Findings show evidence of the ethnic and gender segregation of the Greek labor market and a significant increase of informal and temporary work in low-status jobs in services. Invisibility is mainly experienced through the degradation of working conditions, flexibility, insecurity, and the concealed process of alienation. The economic crisis increases the dependencies; meanings and perceptions change towards reduced expectations. Comparisons with reference groups show increasing inequalities within the same social group, but feelings of injustice are felt more due to administrative barriers and discrimination. The chapter offers insights on the process of invisibility of migrant women and its significance for social stratification.

The current study is aimed at analyzing whether and how organizational constraints (i.e. lack of autonomy) and individual characteristics (i.e. psychological capital) are related to work alienation in subordinates and supervisors, and whether the often hypothesized relationship between autonomy and work alienation is moderated in a three-way interaction (autonomy × psychological capital × hierarchical level). The hypotheses are developed by drawing on the tenets of the job demands-resources model.

The study is based on two-wave survey data from 294 Dutch employees (subordinates and supervisors).

The paper finds that autonomy is more negatively related to work alienation for subordinates with low psychological capital than for subordinates with high psychological capital. Autonomy is negatively related to work alienation for leaders, independent of their level of psychological capital.

Antecedents of work alienation have received substantial attention from researchers. The authors aim to better understand these antecedents by highlighting differences between supervisors and subordinates.

The purpose of this paper is to explore career identity within the aged care sector.

The research employs a descriptive interpretive methodology using 32 in-depth, semi-structured interviews.

This paper shows that social processes and occupational and professional status issues shape career identity in an aged care context. Individuals seek positive career identities through emphasising job fit in relation to their personal experience and values in order to counteract the impact of “taint”.

This study was based in one organisation. Future research could explore its findings in the context of multiple organisations, and include the concept of career identity in other low status, “tainted” occupations, such as childcare, in order to develop a more complete understanding of identity construction processes.

The findings suggest that aged care providers could employ a values-driven approach to recruitment, complementary to pay and career development, to enhance recruitment and retention of aged care employees. Universities and professional bodies could consider more active use of aged care student placements to highlight the opportunities that aged care offer to new graduates in allied health professions.

This paper extends our understanding of career identity in relation to “taint” and “dirty work” in the context of two occupational groups in the understudied sector of aged care.

The link between emotion display rules and job strain has been well established. This chapter draws upon the organizational justice literature to propose a new individual difference, service emotion rule fairness (SERF), to predict job strain for service workers. We propose that when service workers believe that organizational control of emotional displays is unfair they have poor fit with the job and increased strain. In fact, in the survey and experimental studies presented here, SERF uniquely predicted turnover intentions and emotional exhaustion beyond individual and group characteristics. SERF was rated higher when displays to customers are perceived as a means to gain financial rewards or form relationships with others, supporting a self-interest model of fairness, whereas the extent that display rules made one feel controlled, SERF was lower. We also found evidence that those with more social and organizational power perceived that the requirements were fairer. Practical and research implications are discussed.

Given the parallel processes of stress development and organisational changes towards increased managerialism, the purpose of this paper is to understand the way in which employees’ stress is perceived and managed in female- and male-dominated sectors, characterised by new management-oriented steering methods.

The paper is based on a thematic analysis of interviews with managers and employees at one Swedish female-dominated work setting and one male-dominated work setting. The paper offers an analysis of how managerial approaches to stress mediate the ways in which employees may come to govern their own subjectivity through stress-management practices. Drawing upon Foucault’s and Rose’s work on governmentality and freedom, these practices are understood as implicated in the everyday exercise of power over the self.

The main finding is that a logic emphasising proactivity was more prevalent at the female-dominated workplace, while a logic emphasising trust was most prevalent at the male-dominated workplace. Both logics perceive self-management and self-realisation as ways to manage stress, but in the proactive regime, self-management and self-realisation tend to turn into new modes of exploitation. Approaches to stress management in the proactive regime in fact seem to further diminish levels of discretion and control, which, according to previous research, are typically already low in female-dominated work.

Based on these findings, the study argues for the importance of combining a self-managerial approach with trust in order to avoid turning the individualisation of work into a source of stress at female-dominated workplaces.

The paper contributes to a more complex understanding of women’s work stress by highlighting its interconnection with a proactive stress management regime.

This chapter investigates the effects of gender stereotypes on expectations about expertise and task assignments. We present a theoretical model that predicts and explains the pervasive and self-reinforcing effects of gender-based stereotypes on expected knowledge and task assignments in groups. In the model, stereotypes influence expertise recognition, which influences tasks assignments. Task assignments provide group members with task experience and expertise. Expertise influences expertise recognition, making the model cyclical. Expertise gained from task experience also affects stereotypes, creating a cycle that reinforces stereotypes. We describe findings from a program of research designed to examine ways of breaking this self-reinforcing cycle, which investigates the effectiveness of various types of expertise claims made by people with expertise, that is inconsistent with stereotypical expectations. We consider the implications of our theory and data for effects of status on evaluation of expertise claims in work groups.

This article addresses contemporary presentations of migrants, particularly women, as dependents and a ‘burden’ on welfare. Focusing mainly on Britain, it shows that, while immigration policies increasingly restrict their access to official welfare, migrants are crucial to the provision of welfare both to their own family and community and in mainstream services, including professional roles as well as in informal employment. Migrants are involved in complex networks of caring relations, often across national boundaries, in which they may provide care to others in order to provide for dependents back home.