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1 – 10 of 906This paper aims to review existing literature in the discipline of food hospitality with specific emphasis on the interaction between food safety management, food safety…
Abstract
Purpose
This paper aims to review existing literature in the discipline of food hospitality with specific emphasis on the interaction between food safety management, food safety management systems (FSMS) and food safety culture. It is the first paper in a theme issue of Worldwide Hospitality and Tourism Themes, discussing the importance of measuring food safety and quality culture.
Design/methodology/approach
This paper examines academic literature on FSMS and food safety culture and emerging tools and methods being used to determine their efficacy.
Findings
FSMS provide a framework for determining the resources required and the procedures and protocols, monitoring and verification necessary to deliver safe food. However, a performance gap has been identified in the literature between intended and actual food safety practice. The factors, rituals and behaviours that mediate this divide have been termed by many as “food safety culture”. It has been shown that food safety knowledge does not necessarily lead to behaviour that promotes food safety. Thus, the knowledge–experience–attitude–behaviour dynamic of food safety culture is of crucial importance and worthy of further empirical study in the hospitality industry.
Originality/value
The paper will be of value to practitioners, researchers and other stakeholders involved in the hospitality industry.
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The purpose of this paper is to critique the existing and emerging alternative approaches being used by regulators and industry to verify the presence and efficacy of food…
Abstract
Purpose
The purpose of this paper is to critique the existing and emerging alternative approaches being used by regulators and industry to verify the presence and efficacy of food safety management systems (FSMS). It is the second paper in a theme issue of Worldwide Hospitality and Tourism Themes, discussing the importance of measuring food safety and quality culture.
Design/methodology/approach
This paper, primarily focused on UK examples, examines academic and grey literature to consider the options for effective verification of FSMS with emphasis on the hospitality sector including the use of triangulation.
Findings
Third-party certification (TPC) compliance audits alone will not deliver effective verification of the FSMS and the cultural context of how formal systems are implemented, monitored and internally verified. Triangulation needs to be undertaken during the FSMS verification process which at its simplest is a Question, Observe, Measure (QOM) triad and at its more complex involves TPC compliance audits and performance assessment using data analysis methodology and product and environmental testing.
Originality/value
The paper will be of value to practitioners, researchers and other stakeholders involved in the hospitality industry.
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Xingyi Zhao and Louise Manning
The purpose of this paper is to consider the factors that influence food plate waste in a UK university food service setting and the insinuated intention to waste food…
Abstract
Purpose
The purpose of this paper is to consider the factors that influence food plate waste in a UK university food service setting and the insinuated intention to waste food among staff and students.
Design/methodology/approach
The study conducted empirical research using an online questionnaire (n=260) at the university. The data were analysed descriptively and inferentially by IBM SPSS Statistics version 22.
Findings
Multiple factors influence the level of food plate waste including gender, different categories of food, plate size, portion size and palatability. Two recommendations to reduce plate food waste in the university food service setting include providing a variation in plate size and pricing strategy by portion rather than a whole meal, and communicating with staff and students in the food service setting.
Research limitations/implications
The research contributes, along with previous studies, by focussing here on participants’ food waste intention in food service settings and evidencing the factors of influence.
Originality/value
The research contributes to understanding on participants’ food waste intention in food service settings.
Jan Mei Soon and Louise Manning
The purpose of this paper is to undertake a two-phase desktop review of literature sources in order to conceptualise, frame, and critique existing whistleblowing models…
Abstract
Purpose
The purpose of this paper is to undertake a two-phase desktop review of literature sources in order to conceptualise, frame, and critique existing whistleblowing models and strategies and consider how whistleblowing strategies form part of an effective food crime management system (FCMS) especially for small and medium sized organisations.
Design/methodology/approach
Existing literature from academic sources, financial, healthcare, food industries has been reviewed and critiqued in order to construct a conceptual framework that can inform future empirical research.
Findings
Whistleblowing strategies can form an effective part of a FCMS. Appropriate regulatory protection of those who whistleblow is crucial to not only safeguard individuals but also to mitigate food crime and protect consumers from loss and potential harm. Barriers to whistleblowing exist and if these are not addressed then individuals will be reluctant to report food crime. Further empirical research is required to assess the influence of these and other factors identified in this research and how they can be overcome.
Originality/value
The framework will provide food industry practitioners with guidance on the effective application of whistleblowing strategies within a FCMS.
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Maria Zuba-Ciszewska, Aleksandra Kowalska, Louise Manning and Aneta Brodziak
Global demand for organic milk products gives an opportunity to Polish organic farmers and dairies to supply national, European Union and international milk markets. The…
Abstract
Purpose
Global demand for organic milk products gives an opportunity to Polish organic farmers and dairies to supply national, European Union and international milk markets. The purpose of this paper is to review the historic and contemporary changes in organic milk production and processing in Poland, in order to identify the main factors of influence and to propose the direction of future market and policy development in the sector.
Design/methodology/approach
In this study, secondary data from a range of literature sources and databases are analysed. The Lorenz’s concentration ratio is applied to the data derived to evaluate the degree of concentration of certified organic farms in the different regions of Poland and conclusions are drawn as a result.
Findings
Organic dairy farm operations in Poland are small scale and territorially dispersed. Although there is some evidence of growing supply concentration, Polish processors of organic milk face multiple barriers to development not least a lack of continuity of supplies. Whilst global markets are of interest, the development of alternative, innovative food networks in Poland that focus on provenance, integrity and promoting the special health benefits of organic milk would be of value to the sector, but further cooperation and integration is essential to take advantage of these market opportunities.
Originality/value
This research underpins the need for appropriate national policies in Poland for the development and actualisation of a dynamic organic milk supply system that delivers value to local, regional and international markets.
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Louise Manning and Jan Mei Soon
The purpose of this paper is to identify mechanisms for using a quantitative benchmarking approach to drive sustainability improvements in the food supply chain.
Abstract
Purpose
The purpose of this paper is to identify mechanisms for using a quantitative benchmarking approach to drive sustainability improvements in the food supply chain.
Design/methodology/approach
A literature review was undertaken and then a strategic and operational framework developed for improving food supply chain sustainability in terms of triple bottom line criteria.
Findings
Using a sustainability indicator scoring approach, the paper considers the architecture for analysis so that strategic goals can be clearly formulated and cascade into specific, relevant and timebound strategic and operational measures that underpin brand value and product integrity.
Originality/value
This paper is of value to academics and also practitioners in the food industry.
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The purpose of this paper is to develop a conceptual framework along with a set of hypotheses that reflects the dynamic relationships that operate within an…
Abstract
Purpose
The purpose of this paper is to develop a conceptual framework along with a set of hypotheses that reflects the dynamic relationships that operate within an entrepreneurial land-based university in order to then undertake empirical research.
Design/methodology/approach
This paper, through reflection on existing literature, critiques the interactions between student, academic, educational institution and industry in order to conceptualise the entrepreneurial modus operandi of a land-based university.
Findings
Specialist universities, such as those that serve the land-based sector, need to demonstrate multiple excellences not only in terms of the education they provide for students, but also in terms of consistently meeting or exceeding government, research community, employers and societies expectations. An institutional framework must be in place to facilitate and enhance the quadruple interface of academic, institutional, industry and student entrepreneurial behaviour. The social and economic factors that mediate the dynamics within this framework first underpin student development supporting them to reach their potential, second inform teaching excellence and research practice and finally, lead to outcomes that contribute to the global, national and regional economy.
Originality/value
This paper is of value for those working in the educational sector as the model outlined can be used to critically reflect on current principles and practice and derive options for action to embed entrepreneurship more deeply within the organisational culture of a university.
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Louise Manning and Patricia Parrott
The purpose of this paper is to determine the impact of a workplace placement on the student participants’ self-reported entrepreneurial attitude (EA).
Abstract
Purpose
The purpose of this paper is to determine the impact of a workplace placement on the student participants’ self-reported entrepreneurial attitude (EA).
Design/methodology/approach
A review of relevant literature informed questions incorporated in the university’s annual feedback questionnaire completed by students (n=461) on return from a work placement of between 44 and 52 weeks.
Findings
The study has shown that both gender and entrepreneurial legacy influence baseline and post-placement EA (p<0.05). The interaction between EA, social learning, perceived behavioural control, subjective norms and perceived relational support was also considered.
Originality/value
This research provides context for further qualitative work in this area, especially the influence of gender and entrepreneurial legacy on reported baseline EA and EA post work placement and will inform pedagogical development in terms of embedding entrepreneurial teaching in future curriculum development at the university.
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This paper aims to explore brand sexual associations and to understand the antecedents of these associations by drawing from an anthropomorphic view of consumption and a…
Abstract
Purpose
This paper aims to explore brand sexual associations and to understand the antecedents of these associations by drawing from an anthropomorphic view of consumption and a socio-psychological perspective.
Design/methodology/approach
An exploratory qualitative analysis based on 18 semi-structured interviews was conducted. Following symbolic interactionism and inter-subjectively reflective approaches, three main methods were used: interviews, projective drawings and a pen-and-paper exercise.
Findings
The results of this paper strongly confirm that a brand is perceived by consumers as having a sex, a gender and a sexual orientation. These findings point toward a crucial distinction between these three constructs. Construct conceptualizations are developed and definitions are suggested. Nine antecedents for brand sexual associations are studied.
Research limitations/implications
French subjects constitute the sample. Future studies might investigate the transferability of our results to other cultures. The three constructs broadens the existing brand-as-a-person metaphor and brand gender literature.
Practical implications
Managers need to consider the construction of their brands’ sexual identities, namely, the sexual associations that brand strategists desire to create and maintain. The study of the antecedents of brand sexual associations provides brand managers the opportunity to manage actively those specific types of associations.
Originality/value
This research contributes to the brand-as-a-person metaphor and to the brand gender literature with new insights about the nature and structure of brand sexual associations. This paper moves the conceptualization of these constructs forward.
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