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Handbook of Transport Systems and Traffic Control
Type: Book
ISBN: 978-1-61-583246-0

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Article
Publication date: 17 August 2015

Daniel Sersland and Rajan Nataraajan

The purpose of this paper is to investigate and contribute to the understanding of the critical issue of “driver turnover” in the USA long-haul trucking environment which…

Abstract

Purpose

The purpose of this paper is to investigate and contribute to the understanding of the critical issue of “driver turnover” in the USA long-haul trucking environment which is becoming a malaise in the transportation sector not only in the USA but also worldwide. Most importantly, it accomplishes this through an exploration of the perceptions of the “drivers” themselves regarding the external customer-base in the trucking industry. This, to the best knowledge of the authors, has not yet been done and so becomes the missing angle in focus on driver turnover research.

Design/methodology/approach

This exploratory study employs a qualitative research methodology via in-depth interviews of a select sample of drivers in a field setting followed by content analysis of the responses. This methodology, by and large, is the most suitable for this type of exploration.

Findings

A content analysis of the perceptions of drivers reveals several important reasons (or causes) for driver turnover. This paper elaborates on those and offers customer-centric solutions to alleviate the plight of the driver and improve overall performance in the trucking sector.

Research limitations/implications

Needless to say, this exploratory research should be replicated in several other locations within the USA, other settings (e.g. trucking in extreme conditions), and other countries in order to enhance the external validity of the findings and recommendations.

Practical implications

All implications of this research are practical as they have direct managerial significance.

Originality/value

The value of this research lies in the fact that, to the best knowledge of the authors, this is the first study that explores the perceptions of long-haul drivers regarding the external customer-base of the trucking industry. The findings have direct implications for management in the trucking sector.

Details

Journal of Service Management, vol. 26 no. 4
Type: Research Article
ISSN: 1757-5818

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Article
Publication date: 20 January 2012

Maria Björklund, Uni Martinsen and Mats Abrahamsson

In response to increasing demands on improved environmental performance, companies need to develop their capabilities in assessing the environmental performance of their…

Abstract

Purpose

In response to increasing demands on improved environmental performance, companies need to develop their capabilities in assessing the environmental performance of their operations. Knowledge among practitioners as well as solid research results in this area is lacking. This paper aims to present a framework of dimensions, which are important to consider regarding environmental measurement in supply chain management. The paper also aims to present a practical example on how environmental performance measurements can be a success by applying these dimensions.

Design/methodology/approach

Literature regarding logistics management and performance measurement is coupled with theories regarding environmental logistics and green supply chain management. A framework is developed. A case study based on four actors in a reverse supply chain is used to illustrate the framework.

Findings

The paper outlines important aspects to consider in the design of environmental performance measurements in supply chain management and identifies shortcomings in existing research. The case presents successful examples of how environmental performance measurements can be applied across managerial levels as well as company borders in a supply chain.

Practical implications

The literature review shows shortcomings in the measuring tools applied today. The case provides examples of how these shortcomings can be addressed.

Originality/value

This paper addresses the intersection between environmental logistics and performance measurements. The case shows how environmental performance measurements can be applied over a single company's borders by including four different actors in the supply chain.

Details

Supply Chain Management: An International Journal, vol. 17 no. 1
Type: Research Article
ISSN: 1359-8546

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Book part
Publication date: 21 June 2005

Robert J. Windle

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Handbook of Transport Strategy, Policy and Institutions
Type: Book
ISBN: 978-0-0804-4115-3

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Article
Publication date: 1 May 1990

L.P. Cheesman

A successful project in Malawi designed to providea viable method of short‐haul transport, in ruralareas with poor infrastructure, for agriculturalproduce is described…

Abstract

A successful project in Malawi designed to provide a viable method of short‐haul transport, in rural areas with poor infrastructure, for agricultural produce is described. The tractor plus two trailers unit that was developed was not only efficient but cost effective compared to other systems. It was also assembled and therefore could be maintained by skilled workers locally. The problems of raising capital for projects of this kind are discussed.

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International Journal of Physical Distribution & Logistics Management, vol. 20 no. 5
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 1 May 2006

Claire Mayhew and Michael Quinlan

The purpose of this research is to analyse the relationship between economic pressure, multi‐tiered subcontracting and occupational health and safety (OHS) outcomes for…

Abstract

Purpose

The purpose of this research is to analyse the relationship between economic pressure, multi‐tiered subcontracting and occupational health and safety (OHS) outcomes for employee and owner/drivers in long‐haul trucking, using Australian evidence.

Design/methodology/approach

The analysis is based on direct interviews with 300 long‐haul drivers, using a structured questionnaire along with an examination of documentary records, statistics and government reports. Qualitative and quantitative data were gathered on self‐reported acute and chronic injuries, the incidence of occupational violence, truck crashes, indicators of illicit drug use, hours of work/fatigue and psychological distress.

Findings

Variations between owner/drivers and employees working for small and large firms were investigated. Overall, owner/drivers reported worse OHS than small fleet and, more especially, large fleet drivers. Evidence also indicated a connection between economic pressure, the expansion of contingent work and negative OHS outcomes.

Research limitations/implications

Further longitudinal and comparative research is needed to test the hypothesized link between competitive pressures, supply chain rationalization and OHS outcomes. Research to investigate these issues in other countries is required in order to compare findings with those for Australia and to assess the effectiveness of new enforcement initiatives.

Practical implications

Findings suggest the need for policy interventions aimed at improving OHS to address commercial practices, including elaborate subcontracting chains, more explicitly than is currently the case with road transport regulation. Recent moves in this direction are identified.

Originality/value

Unlike manufacturing, healthcare and the public sector, there have been few studies of the OHS effects associated with contingent work arrangements in transport. In addition to helping to fill this gap the paper provides evidence on the effects of competitive pressure and supply chains on work practices and OHS.

Details

Employee Relations, vol. 28 no. 3
Type: Research Article
ISSN: 0142-5455

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Article
Publication date: 1 October 2018

Alexander Crizzle, Maryam Madani Larijani, Anita Myers, Cassondra McCrory, Pierre Thiffault and Philip Bigelow

The purpose of this paper is to solicit perspectives from stakeholders concerning health, environmental and operational challenges among Commercial motor vehicle (CMV…

Abstract

Purpose

The purpose of this paper is to solicit perspectives from stakeholders concerning health, environmental and operational challenges among Commercial motor vehicle (CMV) drivers in Canada (truck and bus drivers).

Design/methodology/approach

Two focus groups and one interview were conducted with key industry, government and advocacy groups representing or working with CMV drivers. Perspectives pertaining to working conditions, health issues, driver recruitment and retention, and other key issues in the CMV sector were obtained.

Findings

The findings show that undesirable working conditions are primary issues that impact recruitment and retention, as well as health and wellness (H&W), and productivity of drivers in both the truck and bus sectors. Compared to our US counterparts, finding parking areas and rest stops were seen as a major issue for Canadian truckers (particularly in the north). Unfortunately, there is limited or out-dated information on drivers and companies in Canada. Stakeholders stated the need for more information from both carriers/companies and from drivers themselves (particularly long-haul drivers).

Research limitations/implications

This study identifies gaps and key priority research areas pertaining to the H&W of the CMV sector in Canada that require further investigation.

Originality/value

CMV drivers are considered a vulnerable sector of the population. While drivers themselves have reported on undesirable work conditions leading to poor health, prior studies have not assessed the awareness or perspective of stakeholders involved in the CMV sector. This is the first study to capture stakeholder perspectives of the working conditions and health outcomes of CMV drivers.

Details

International Journal of Workplace Health Management, vol. 11 no. 5
Type: Research Article
ISSN: 1753-8351

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Abstract

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Building Blocks for Sustainable Transport
Type: Book
ISBN: 978-0-85-724516-8

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Article
Publication date: 1 January 1979

Frederick J. Beier, Jerry. L. Edwards and James P. Rakowski

Since the 1973–74 oil embargo, many comparisons have been made relative to the fuel efficiency of various modes for different trip characteristics. The most commonly cited

Abstract

Since the 1973–74 oil embargo, many comparisons have been made relative to the fuel efficiency of various modes for different trip characteristics. The most commonly cited comparison is between truck and rail. No doubt this is due to the natural competition between these modes and the availability of data for making head to head comparisons. While no clear consensus has emerged from these studies, there is at least the conventional wisdom that intercity rail is more energy efficient than truck. We intend to show that making intermodal comparisons between truck and rail is more complex than the conventional wisdom suggests. In so doing, we examine these procedures which rely exclusively on the use of one‐dimensional measures of energy efficiency, e.g., Btu/ton‐mile. We suggest alternative measures, which are multi‐dimensional and include a variable for various aspects of service.

Details

International Journal of Physical Distribution & Materials Management, vol. 9 no. 4
Type: Research Article
ISSN: 0269-8218

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Article
Publication date: 7 April 2015

Rameshwar Dubey and Angappa Gunasekaran

The purpose of this paper is to identify traits and skills of a truck driver for sustainable transportation, develop a theoretical framework and outline further research…

Abstract

Purpose

The purpose of this paper is to identify traits and skills of a truck driver for sustainable transportation, develop a theoretical framework and outline further research directions.

Design/methodology/approach

The present study undertakes a review of extant literature and appreciative inquiry, a quasi-ethnographic approach to identify traits and skills of a truck driver. Further, using a pragmatic approach, a theoretical framework has been developed.

Findings

The study proposes a theoretical framework, which can be further used for formulating training modules for truck drivers for sustainable transportation and logistics.

Research limitations/implications

The present framework needs to be statistically validated using survey data and second, the proposition of the theoretical framework needs to be tested using hierarchical regression analysis. Second, in the study the authors have used AI. However, the authors have only interviewed selected senior police officials. This may lead to bias and to further strengthen the present study, one needs to identify other regulatory authorities and human resource managers of transportation companies. However, in Indian subcontinent situation the trucks are primarily owned by unorganized sector. Hence, the owners may have five to ten trucks and this case there is no human resource manager. However, in such case an interview with truck owners may provide a useful insight.

Practical implications

The study has outlined recommendations on the basis of a literature review of extant literature and appreciative inquiry. The recommendations can further help policy makers or technical bodies run by a government agencies or privately managed to develop a training module for truck drivers to meet the future challenges of sustainable transportation.

Social implications

This research is related to truck drivers and their welfare as well as how they can contribute to sustainable transportation and logistics.

Originality/value

This research attempts to identify traits and skills of a truck driver for a sustainable transportation and logistics, and develops a theoretical framework and outline further research directions. This particular study ventures into new domain (the role of truck driver's role in sustainable logistics and transportation).

Details

Industrial and Commercial Training, vol. 47 no. 3
Type: Research Article
ISSN: 0019-7858

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