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Article
Publication date: 18 March 2020

How accessibility guidelines are used in Spanish World Heritage websites: an exploratory study

Lola García-Santiago and María-Dolores Olvera-Lobo

This paper presents an exploratory study on the accessibility of Spanish World Heritage website home pages in the Spanish language.

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Abstract

Purpose

This paper presents an exploratory study on the accessibility of Spanish World Heritage website home pages in the Spanish language.

Design/methodology/approach

The study sample comprised 78 home pages from the institutional websites of the 47 cultural, natural and mixed assets considered as World Cultural Heritage by The United Nations Educational, Scientific and Cultural Organization (Unesco). These home pages have been analysed using online accessibility validator tools, following the Web Content Accessibility Guidelines (WCAG) 2.0 recommendation for the different levels of priority. The compiled data were employed in a quantitative study on adherence to WCAG guidelines. Furthermore, the types of errors made using the perspective of accessibility and usability were identified, and the application rate was calculated for these accessibility guidelines according to the type of entity managed by the websites and pages.

Findings

The results show that more than 25 percent of the cases analysed had ten accessibility errors or fewer. Moreover, it was only necessary to correct one or two types of errors in close to 40 percent of them. The paper draws the conclusion that, despite technological and legislative advances that make public entity websites accessible, there is still much to do before complete web accessibility and usability at AA and AAA level can be achieved.

Practical implications

Identifying accessibility problems on institutional websites constitutes the first step towards creating web content that is easy to access and manage for users with disabilities. In this regard, this study contributes to improving web content according to objective guidelines such as those encouraged by the WCAG 2.0.

Originality/value

This article provides information on how accessibility and usability guidelines are implemented by institutional websites for Cultural Heritage deemed especially important. This is an issue with significant implications for users and for which, however, there is a lack of prior studies. As a result, the value and originality of this paper can be considered evident.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/LHT-05-2019-0113
ISSN: 0737-8831

Keywords

  • Web accessibility
  • World heritage
  • Accessibility analysis
  • WCAG 2.0

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Article
Publication date: 27 April 2010

Analysis of errors in the automatic translation of questions for translingual QA systems

María‐Dolores Olvera‐Lobo and Lola García‐Santiago

This study aims to focus on the evaluation of systems for the automatic translation of questions destined to translingual question‐answer (QA) systems. The efficacy of…

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Abstract

Purpose

This study aims to focus on the evaluation of systems for the automatic translation of questions destined to translingual question‐answer (QA) systems. The efficacy of online translators when performing as tools in QA systems is analysed using a collection of documents in the Spanish language.

Design/methodology/approach

Automatic translation is evaluated in terms of the functionality of actual translations produced by three online translators (Google Translator, Promt Translator, and Worldlingo) by means of objective and subjective evaluation measures, and the typology of errors produced was identified. For this purpose, a comparative study of the quality of the translation of factual questions of the CLEF collection of queries was carried out, from German and French to Spanish.

Findings

It was observed that the rates of error for the three systems evaluated here are greater in the translations pertaining to the language pair German‐Spanish. Promt was identified as the most reliable translator of the three (on average) for the two linguistic combinations evaluated. However, for the Spanish‐German pair, a good assessment of the Google online translator was obtained as well. Most errors (46.38 percent) tended to be of a lexical nature, followed by those due to a poor translation of the interrogative particle of the query (31.16 percent).

Originality/value

The evaluation methodology applied focuses above all on the finality of the translation. That is, does the resulting question serve as effective input into a translingual QA system? Thus, instead of searching for “perfection”, the functionality of the question and its capacity to lead one to an adequate response are appraised. The results obtained contribute to the development of improved translingual QA systems.

Details

Journal of Documentation, vol. 66 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/00220411011038485
ISSN: 0022-0418

Keywords

  • Translation services
  • Computer applications
  • Knowledge management
  • Languages
  • Error analysis
  • Quality improvement

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