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1 – 10 of over 27000Charles Baah, Yaw Agyabeng-Mensah, Ebenezer Afum, Innocent Senyo Kwasi Acquah and Dacosta Essel
Significant unexplored research gaps exist in relation to assessing how governments influence innovations in the logistics and supply chains of SMEs to mitigate risks. This study…
Abstract
Purpose
Significant unexplored research gaps exist in relation to assessing how governments influence innovations in the logistics and supply chains of SMEs to mitigate risks. This study emphasizes the impacts of regulatory coercion and government subsidization on logistics and supply chain innovations and the corresponding effect of logistics and supply chain innovations on financial performance, logistics and supply chain robustness, green competitiveness, social and environmental responsibilities.
Design/methodology/approach
Using a quantitative approach, partial least square structural equation modeling and a survey research design, data were collected and analyzed on 210 logistics and manufacturing firms.
Findings
The results support the fundamentals of the stakeholder theory and natural resources-based view (NRBV) regarding the positive impacts of regulatory coercion and government subsidization on logistics and supply chain innovations. Furthermore, logistics and supply chain innovations significantly influenced firm performance (financial performance, logistics and supply chain robustness and green competitiveness) and societal impact (social and environmental responsibilities). Particularly, while logistics and supply chain innovations had insignificant influence on social and environmental responsibilities, the effects of logistics and supply chain robustness were significant.
Originality/value
The study presents empirical findings on the impact of government influences on logistics and supply chain management and the corresponding implications for firms and society. Thus, this study contributes to corporate social responsibility (CSR) and logistics and supply chain literature and provides guidance for policymakers, industry players, scholars and practitioners.
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Petra Andersson and Helena Forslund
The purpose of this paper is to develop an indicator framework for measuring sustainable logistics innovation (SLI) in retail.
Abstract
Purpose
The purpose of this paper is to develop an indicator framework for measuring sustainable logistics innovation (SLI) in retail.
Design/methodology/approach
A literature review in different theory areas was conducted to generate a literature-based SLI indictor framework. The literature-based framework was then compared to five-year sustainability reports of three Swedish retailers to identify SLI indicators and how to measure them. This comparison led to a developed framework.
Findings
The developed framework combines sustainability dimensions with logistics activities. It identifies SLI indicators and how to measure them. Significant gaps between the framework and sustainability reports prompted the creation of an agenda for future research. Items that further research should consider include broadening or deepening the framework, developing specifically social SLI indicators for all logistics activities and developing measurement scales for the SLI indicators.
Research limitations/implications
The study presents an SLI indicator framework as an initial contribution towards knowledge creation, and following the agenda for further research could generate even more implications for research.
Practical implications
Managers need inspiration concerning which indicators to use to measure SLI and how.
Social implications
The study addresses both environmental and social sustainability, as well as suggests SLI indicators.
Originality/value
No identified study has merged sustainable logistics innovation and performance measurement in retail.
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The automotive industry has been studied extensively, but few studies focus on outbound logistics in automotive supply chains, or on the logistics service provider’s (LSP’s) point…
Abstract
Purpose
The automotive industry has been studied extensively, but few studies focus on outbound logistics in automotive supply chains, or on the logistics service provider’s (LSP’s) point of view. Furthermore, there is hardly any research on service model innovation in LSPs. The purpose of this paper is to narrow these research gaps.
Design/methodology/approach
The analysis is based on a single-case study – an LSP that specializes in services for the automotive industry. The paper examines the company’s service models and their development over time.
Findings
The findings show how the case company has moved towards multifaceted service models through a number of radical and incremental innovations. Moreover, it has used the same methods in developing all its new service models, and has applied modularity principles in service innovation to achieve better process efficiency and service effectiveness.
Research limitations/implications
The rather narrow focus of this study – automotive logistics in a specific area – decreases the generalizability of the findings beyond this context. However, the single-case approach offers in-depth insights, and the analytical frameworks developed herein for service models is applicable in other contexts.
Practical implications
The analysis may help LSPs and service companies in their service design and development. The use of modularity principles makes it easier to offer mass-customized services and to develop efficient processes.
Originality/value
This study narrows a research gap in examining outbound logistics services in the automotive supply chain and focussing on the LSP’s perspective.
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Dong-Wook Kwak, Young-Joon Seo and Robert Mason
The purpose of this paper is to propose and validate a theoretical model to investigate whether supply chain (SC) innovation positively affects risk management capabilities, such…
Abstract
Purpose
The purpose of this paper is to propose and validate a theoretical model to investigate whether supply chain (SC) innovation positively affects risk management capabilities, such as robustness and resilience in global SC operations, and to examine how these capabilities may improve competitive advantage.
Design/methodology/approach
A theoretical model was developed from extant studies and assessed through the development of a large-scale questionnaire survey conducted with South Korean manufacturers and logistics intermediaries involved in global SC operations. The data were analysed using confirmatory factor analysis and structural equation modelling to validate the suggested model.
Findings
It was found that innovative SCs have a discernible positive influence on all dimensions of risk management capability, which in turn has a significant impact on enhancing competitive advantage. Therefore, this work provides evidence for the importance of SC innovation and risk management capability in supporting competitive advantage.
Research limitations/implications
This study contributes to providing an empirical understanding of the strategic retention of SC innovation and risk management capabilities in the SC management discipline. Furthermore, it confirms and expands existing theories about innovation and competitive advantage.
Practical implications
The finding provides firm grounds for managerial decisions on investment in technology innovation and process innovation.
Originality/value
This research is the first of its kind to empirically validate the relationships between SC innovation, risk management capabilities and competitive advantage.
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Maria Björklund and Helena Forslund
The development of more sustainable logistics calls for innovative thinking. In order to accelerate the development in the field, there is a need for increased understanding of…
Abstract
Purpose
The development of more sustainable logistics calls for innovative thinking. In order to accelerate the development in the field, there is a need for increased understanding of the process behind successful implementation of sustainable logistics innovations (SLI). The purpose of this paper is to explore the SLI process, in order to identify critical factors, challenges as well as actors involved.
Design/methodology/approach
A multiple-case study in six Swedish retailers and logistics service providers (LSPs), successful in SLI implementations, was conducted. Both within-case and cross-case analyses were applied.
Findings
The SLI process consists of five phases. The positive relationship between formalisation and SLI success is supported. Critical activities and challenges not known from literature were found in each phase. Examples are the use of logistics and customer KPIs, quickness, developing simple concepts, using a sustainability business case template and selecting where to test SLIs. Some phases are involving many internal and external actors, while others involve few internal actors. Customers are not particularly involved, and retailers involve their LSP suppliers.
Research limitations/implications
This study addresses the lack of empirical research in logistics innovation and has bridged the gap of innovation studies in other companies than in LSPs. Furthermore it has combined two developing areas, sustainable innovation and logistics innovation, into SLI. A number of critical activities and challenges, and complex patterns for actors’ involvement in the SLI process phases are explored as insights from particular cases; these results could be analytically generalised to theory.
Practical implications
The practical implications lie in guiding managers who wish to improve sustainability and innovativeness in logistics and, consequently, business success. Knowledge from successful companies about which phases to go through in which sequence, which challenges that can be expected and who to include in the SLI process could imply that more companies focus on SLI.
Social implications
Knowledge on how to include sustainability in a clear innovation process, e.g., by making strong business cases, should imply an accelerated development of sustainable logistics in society.
Originality/value
This study addresses the lack of empirically-based research in logistics innovation and expands the concept to retailers.
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Shong‐Iee Ivan Su, Britta Gammelgaard and Su‐Lan Yang
The purpose of this paper is to learn more about logistics innovation processes and their implications for the focal organization as well as the supply chain, especially suppliers.
Abstract
Purpose
The purpose of this paper is to learn more about logistics innovation processes and their implications for the focal organization as well as the supply chain, especially suppliers.
Design/methodology/approach
The empirical basis of the study is a longitudinal action research project that was triggered by the practical needs of new ways of handling material flows of a hospital. This approach made it possible to revisit theory on logistics innovation process.
Findings
Apart from the tangible benefits reported to the case hospital, five findings can be extracted from this study: the logistics innovation process model may include not just customers but also suppliers; logistics innovation in buyer‐supplier relations may serve as an alternative to outsourcing; logistics innovation processes are dynamic and may improve supplier partnerships; logistics innovations in the supply chain are as dependent on internal stakeholders as on external relationships; and logistics innovation process may start out as a dialectic, conflict ridden process and end up in a well‐ordered goal‐oriented teleological process.
Research limitations/implications
In general, the study contributes to the knowledge base of innovation process in logistics that is still sparse although literature on innovation in many other disciplines is well‐developed. As this research is only one study highlighting a special context of a hospital, further studies on the dynamic logistics innovation processes and their implications for the relevant parties as well as the supply chain are needed. This study does not claim statistical generalizability of the findings but provides insight into complex organizational processes that, for example, surveys cannot.
Practical implications
The findings of the study have provided valuable insights into the process of a logistics innovation in an oriental healthcare supply chain context. The study is, however, still limited in disclosing end‐to‐end supply chain benefits including concrete performance improvements at the suppliers. Examining logistics innovation processes should result not only in the implementation of innovative processes, but also in improved supplier relations leading to improved financial results in the supply chain.
Originality/value
The paper adds to the knowledge of the dynamic processes of logistics innovation both downstream and upstream in a supply chain. It elaborates on an existing model by methodological triangulation in order to learn more about the qualities of actual processes and their implications for theory and practice.
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Alessandra Vitorino Razzera and Marcelo André Machado
The purpose of this paper is to investigate the role of third-party logistics providers (TPLs) in providing innovative logistics solutions for Brazilian importations.
Abstract
Purpose
The purpose of this paper is to investigate the role of third-party logistics providers (TPLs) in providing innovative logistics solutions for Brazilian importations.
Design/methodology/approach
A multiple case study has been conducted in which four logistics service providers are interviewed on the topic of innovation in importation logistics. The collected data (interviews, brochures and presentations) were triangulated and analyzed.
Findings
The collected data highlight the integrating role of TPLs in providing innovative logistics solutions of the technological nature, in addition to drivers, which involve communication, trust, logistics and institutional actions.
Research limitations/implications
This study, instead of focusing on procedural issues, intended to focus on two important theoretical and practical drivers: innovation in the importation process and strengthening of intangible factors. It is known that trading conditions and geographical proximity have an impact in importation, but they have not been discussed here because of the subject delimitation of the present study. Regarding the implications of the present study, no specific theoretical reference has been found on the subject in terms of the importation process but is rather related to information technology, which is then presented.
Practical implications
This study focuses on the fundamental role of TPLs in the development of innovative logistics solutions in importation.
Social implications
The fundamental role of TPLs in the development of innovative logistics solutions in importation is based on trust and relationship, internal and external to the organization.
Originality/value
This study, instead of focusing on procedural issues, intends to focus on two important theoretical and practical drivers – innovation in the importation process and strengthening of intangible factors – suggesting that a change of mind-set and a differentiated background in importation logistics are developed by TPLs.
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Xiaoyu Wang, Xinchun Wang and Linzan Ran
The purpose of this study is to explore what is synergistic innovation in the logistics service outsourcing context and how this strategy can potentially benefit an organization…
Abstract
Purpose
The purpose of this study is to explore what is synergistic innovation in the logistics service outsourcing context and how this strategy can potentially benefit an organization by improving performance outcomes.
Design/methodology/approach
A total of 21 in-depth interviews were conducted to conceptualize the construct of synergistic innovation. In addition, a theory-based model is tested using data collected from 282 Chinese manufacturing firms that are currently engaged in logistics service outsourcing.
Findings
The results from the in-depth interviews reveal that synergistic innovation goes beyond just interactions on innovation but requires both parties to achieve synergies that otherwise cannot be achieved by individual party alone. In addition, the empirical analysis suggests that synergistic innovation can help firms improve both logistics service performance and market performance. This process is dynamic as knowledge integration capability influences the outcomes of synergistic innovation.
Originality/value
This study is among the first to conceptualize synergistic innovation. It also offers a practical scale that helps future studies effectively measure this construct. Moreover, the results of this study provide compelling insights into how managers can use logistics service outsourcing as an important source for improving innovation outcomes.
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Alex da Mota Pedrosa, Vera Blazevic and Claudia Jasmand
The purpose of this paper is to investigate the microfoundations of customer knowledge acquisition during logistics innovation development. Specifically, the authors explore the…
Abstract
Purpose
The purpose of this paper is to investigate the microfoundations of customer knowledge acquisition during logistics innovation development. Specifically, the authors explore the activities and behaviors of employees with customer contact (i.e. boundary-spanning employees (BSEs)) to deepen and broaden their knowledge about customers for the development of innovations.
Design/methodology/approach
Qualitative research based on multiple semi-structured interviews with BSEs of six logistics service providers was conducted to explore the deepening and broadening of customer knowledge during innovation development. Data were analyzed for similarities and differences in BSEs’ knowledge acquisition and their interactions with customers across six innovations.
Findings
Results show that BSEs engage sequentially in deepening and broadening customer knowledge throughout the logistics innovation development process. Yet, the specific sequence depends on the type of innovation developed (customized vs standardized). Customer knowledge tends to be deepened in one-on-one interactions, while knowledge tends to be broadened in interactions with numerous and diverse customer firm members.
Research limitations/implications
In general, this paper contributes to the understanding of the individuals’ behaviors underlying organization-level phenomena, such as logistics service providers’ customer knowledge acquisition.
Practical implications
Findings illustrate that BSEs are well advised to concentrate on either deepening or broadening their customer knowledge in a single stage of the logistics innovation development process but switch between these two knowledge acquisition approaches from stage-to-stage to leverage customer interaction.
Originality/value
By investigating firms’ customer knowledge acquisition at the individual level, this paper addresses the calls in the literature for more research into the microfoundations of organizational phenomena.
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Patricia J. Daugherty, Haozhe Chen and Bruce G. Ferrin
The purpose of this paper is to examine how organizational structural factors (namely decentralization, formalization, and specialization) influence a firm's logistics service…
Abstract
Purpose
The purpose of this paper is to examine how organizational structural factors (namely decentralization, formalization, and specialization) influence a firm's logistics service innovation capability and firm performance.
Design/methodology/approach
A conceptual model is proposed combining the Strategy‐Structure‐Performance framework and the Resource‐Based View of the firm. Empirical survey data were collected in the Chinese electronics manufacturing industry, and structural equation modeling is performed to assess measures and test the hypothesized relationships.
Findings
In the current research context, both decentralization and formalization were found to be positively related to a firm's logistics service innovation capability, although the formalization was originally proposed to have negative impact on logistics service innovation capability. However, specialization was not a significant predictor according to our results. A positive relationship between logistics service innovation capability and market performance is also confirmed.
Research limitations/implications
In order to improve the validity of the study by eliminating external factors, the study was conducted in a single industry in one country. Therefore, study results should be interpreted and applied with caution, and future research should replicate the tests in different contexts or extend the current study by including other relevant factors.
Practical implications
At a time when market environment is extremely competitive and unstable and service becomes a key differentiator, it is critical for firms to better understand and manage controllable internal factors, organizational structure in this context, to enhance service innovation capability, thus achieving better performance.
Originality/value
This study makes a contribution to the limited yet important knowledge base regarding logistics service innovation.
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