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Book part
Publication date: 30 November 2020

Uğur Akdu

Rapid development of IT and communication technologies resulted in the “Smart” concept, which of late has become quite popular. The smart concept signifies the integration of…

Abstract

Rapid development of IT and communication technologies resulted in the “Smart” concept, which of late has become quite popular. The smart concept signifies the integration of organizational networks and smart features that enrich the ecosystem, facilitate daily activities for all stakeholders, and for automatization. Smart concept was discussed as a complicated technological infrastructure in urban areas intended to promote economic, social and environmental welfare. The latest technological developments gave rise to the concepts of smart planet, smart city and smart destination that have become important in recent years. Technological innovations have had a big influence on the development of the tourism industry. Smart concept is conceptualized as smart tourism for tourism sector. Smart Tourism generally has a positive effect on the rapid change of information and technology and on the tourism sector, tourism activities and increase in customer satisfaction. In this chapter, the concept of Smart and its smart technologies are explained and information about its reflections on the tourism sector and smart tourism destinations are discussed.

Details

The Emerald Handbook of ICT in Tourism and Hospitality
Type: Book
ISBN: 978-1-83982-689-4

Keywords

Open Access
Book part
Publication date: 1 May 2019

Suvi Nenonen, Ruud van Wezel and Olli Niemi

This paper aims to explore smart facilities services in the context of university campus by aiming to understand how the service development processes can be classified.

Abstract

Purpose

This paper aims to explore smart facilities services in the context of university campus by aiming to understand how the service development processes can be classified.

Design/Methodology/Approach

The qualitative study is based on literature review about smart facilities services and a case study about developing visualisation, data and smart service in one building in Finnish campus. The case study data were gathered by diverse methods and analysed by content analysis.

Findings

Three smart facilities service processes were identified: experience processes for users, data-based service processes and technology processes. All the processes require more than only technocratic approach.

Research Limitations/Implications

Single case study without longitudinal data gathering is not strong in terms of generalisation.

Practical Implications

The process classification can help different stakeholders to identify their role and tasks in smart facilities service development.

Originality/Value

The research aims to understand how to develop smart services in addition to more investigated topic what the services include.

Details

10th Nordic Conference on Construction Economics and Organization
Type: Book
ISBN: 978-1-83867-051-1

Keywords

Book part
Publication date: 9 July 2013

Mads Bødker and David Browning

This chapter outlines opportunities for designing place-based or localized social media services and technologies for tourist settings. Following an exploration of how ephemeral…

Abstract

This chapter outlines opportunities for designing place-based or localized social media services and technologies for tourist settings. Following an exploration of how ephemeral, collaborative social networks emerge, consideration is given to understanding tourist places in terms of networking and socialization. In the field of information technology design, there are many examples of experimental mobile, location-based services that provide informational overplays for tourism sites and generally seem to merely replicate the functions of guidebooks or online information services. However, viewing the performance of tourism through a lens that emphasizes place-making as a social practice could inspire the innovation and design of new mobile social technologies to enrich tourist places and interactions.

Details

Tourism Social Media: Transformations in Identity, Community and Culture
Type: Book
ISBN: 978-1-78190-213-4

Keywords

Book part
Publication date: 19 July 2022

Aradhana Rana, Rajni Bansal and Monica Gupta

Introduction: Big data is that disruptive force that affects businesses, industries, and the economy. In 2021, insurance analytics will include more than simply analysing…

Abstract

Introduction: Big data is that disruptive force that affects businesses, industries, and the economy. In 2021, insurance analytics will include more than simply analysing statistics. According to current trends, new insurance big data analytics (BDA) methods will enable firms to do more with their data. The insurance business has traditionally been conservative, but adopting new technology is no longer only a current trend; it must be competitive. Big data technologies aid in processing a huge amount of data, improve workflow efficiency, and lower operating costs.

Purpose: Some of the most recent developments in big data for insurance and how insurers may use the information to stay ahead of their competitors are discussed in this chapter. This chapter’s prime purpose is to analyse how artificial intelligence (AI), blockchain, and mobile technology change the outlook and working of the insurance sector.

Methodology: To achieve our research purpose, we analyse case studies and literature that emphasise how BDA revolutionises the insurance market. For this purpose, various articles and studies on BDA in the insurance market will be selected and studied.

Findings: From the analysis, we find that the use of big data in the insurance business is growing. The development of BDA has proven to be a game-changing technology in insurance, with a slew of benefits. The insurance sector is now grappling with the risks and opportunities that modern technology presents. Big data offers opportunities that every company must avail of. We can safely argue that big data has transformed the insurance sector for the better. The BDA’s consequences have enabled insurers to target clients more accurately. This chapter highlights that new tools and technologies of big data in the insurance market are increasing. AI is emerging as a powerful technology that can alter the entire insurance value stream. The transmission of any type of digital proof for underwriting, including the use of digital health data, might be a blockchain use case (electronic health record (EHR)). As digital forensics becomes easier to include in underwriting, it must expect price and product design changes in the future. In the future, the internet of things (IoT) and AI will combine to automate insurance processes, causing our sector to transform dramatically. We highlight that these technologies transformed insurance practices and revolutionalised the insurance market.

Details

Big Data: A Game Changer for Insurance Industry
Type: Book
ISBN: 978-1-80262-606-3

Keywords

Book part
Publication date: 10 February 2012

Dirk Ahlers

Purpose — To provide a theoretical background to understand current local search engines as an aspect of specialized search, and understand the data sources and used…

Abstract

Purpose — To provide a theoretical background to understand current local search engines as an aspect of specialized search, and understand the data sources and used technologies.

Design/methodology/approach — Selected local search engines are examined and compared toward their use of geographic information retrieval (GIR) technologies, data sources, available entity information, processing, and interfaces. An introduction to the field of GIR is given and its use in the selected systems is discussed.

Findings — All selected commercial local search engines utilize GIR technology in varying degrees for information preparation and presentation. It is also starting to be used in regular Web search. However, major differences can be found between the different search engines.

Research limitations/implications — This study is not exhaustive and only uses informal comparisons without definitive ranking. Due to the unavailability of hard data, informed guesses were made based on available public interfaces and literature.

Practical implications — A source of background information for understanding the results of local search engines, their provenance, and their potential.

Originality/value — An overview of GIR technology in the context of commercial search engines integrates research efforts and commercial systems and helps to understand both sides better.

Content available
Book part
Publication date: 30 July 2018

Abstract

Details

Marketing Management in Turkey
Type: Book
ISBN: 978-1-78714-558-0

Book part
Publication date: 14 August 2014

Mareba M. Scott and Andrew J. Frew

This chapter examines the factors influencing actual in-trip information and communications technology usage by leisure tourists and the potential of adopted technologies to…

Abstract

This chapter examines the factors influencing actual in-trip information and communications technology usage by leisure tourists and the potential of adopted technologies to support sustainable tourism. Thirty semi-structured interviews were conducted in the city of Edinburgh. A thematic analysis of the data revealed that consistent with the literature, perceived ease of use, perceived usefulness, and social influence affected usage while in-trip. Tourists’ level of personal innovativeness also moderated smartphone ownership and actual usage while in the destination. Location-based services and social media proved to be the applications which enjoyed the most usage and the greatest opportunities to promote sustainability.

Details

Tourists’ Behaviors and Evaluations
Type: Book
ISBN: 978-1-78441-172-5

Keywords

Book part
Publication date: 11 October 2022

Vítor Ribeiro

Geotechnologies have a long tradition in several areas of society and research. The recent development of the ‘Internet of Everything’ (IoE) and Geographic Information Systems…

Abstract

Geotechnologies have a long tradition in several areas of society and research. The recent development of the ‘Internet of Everything’ (IoE) and Geographic Information Systems (GIS) technologies opened several doors to the contribution of tourism. Emergent technologies contributions to tourism and planning such as web mapping, augmented reality (AR), crowdsourcing and crowdsensing are relatively recent, and there is a lack of research around their potential for Creative Tourism enhancement. For example, combining web mapping with AR or storytelling can be an excellent contribution to operators, planners and tourists. For research purposes, new opportunities are open, particularly by integrating community-shared data. It is well known for the popularity of social networks, the exponential growth of photo sharing, but few studies have been implemented to understand their contribution to research. This chapter focuses on emerging geotechnologies concerning cultural mapping, Creative Tourism and sustainability. Since it is a new growing niche, more research is needed to develop and understand the potential of new approaches. Besides traditional techniques such as quantitative (e.g. surveys) and qualitative ones (e.g. interviews, focus groups and world café), it revises the role of geotechnologies on Creative Tourism development and growing activities. Results from case studies from Europe are analysed.

Details

Creative Tourism and Sustainable Territories
Type: Book
ISBN: 978-1-80262-682-7

Keywords

Book part
Publication date: 29 January 2013

Jane Gould

Purpose — To assess how cell phone technology might impact the collection of travel data in the future.Design/methodology/approach — Two different types of cell phone enabled…

Abstract

Purpose — To assess how cell phone technology might impact the collection of travel data in the future.

Design/methodology/approach — Two different types of cell phone enabled studies are considered. First, we examine how the text feature of phones can be used for person-to-person surveys, and second, we explore an aggregate level survey enabled by an anonymous and passive GPS trace.

Findings — This study explores the types of travel information that are likely to be inferred from text surveys and cell phone traces. It recognizes that a passive GPS trace might change the level of measurement and the inferences we make about travel behaviors.

Research limitations/implications — The study is prospective. It anticipates that over the next 10–15 years cell phone tracking technology will improve, as well as the speed and capability of algorithms for post-processing the information.

Practical implications — Cell phone enabled studies may provide a new tool and new level of measurement, as traditional survey response rates decline, and it becomes more difficult and expensive to conduct conventional travel surveys. The capacity of cell phones for travel survey work is improving, but it is not fully realizable today (2012).

Originality/value — This study provides a context to understand how the technology of the cell phone might be integrated with more traditional travel surveys to streamline data collection, and produce new types of spatial detection, measurement, and tracking.

Details

Transport Survey Methods
Type: Book
ISBN: 978-1-78-190288-2

Keywords

Book part
Publication date: 13 December 2017

Qiongwei Ye and Baojun Ma

Internet + and Electronic Business in China is a comprehensive resource that provides insight and analysis into E-commerce in China and how it has revolutionized and continues to…

Abstract

Internet + and Electronic Business in China is a comprehensive resource that provides insight and analysis into E-commerce in China and how it has revolutionized and continues to revolutionize business and society. Split into four distinct sections, the book first lays out the theoretical foundations and fundamental concepts of E-Business before moving on to look at internet+ innovation models and their applications in different industries such as agriculture, finance and commerce. The book then provides a comprehensive analysis of E-business platforms and their applications in China before finishing with four comprehensive case studies of major E-business projects, providing readers with successful examples of implementing E-Business entrepreneurship projects.

Internet + and Electronic Business in China is a comprehensive resource that provides insights and analysis into how E-commerce has revolutionized and continues to revolutionize business and society in China.

Details

Internet+ and Electronic Business in China: Innovation and Applications
Type: Book
ISBN: 978-1-78743-115-7

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