Search results

The common market practice by foreign marketers is to sell their brands in standard or localised packaging or sometimes both in the context of Pakistan. By examining the differential influence of standard (Western) and local (Urdu) packaging on Pakistani consumers’ perceptions and choice under conspicuous and inconspicuous situations, this study aims to examine whether the localisation strategy is effective or even necessary.

A pre-test first identified suitable products and brands. The main survey was conducted using convenience sampling in popular shopping precincts of the Lahore district in 2015. Participants first rated the packaging of hedonic and utilitarian products. After rating the packaging likeability, the respondents were asked to assume the two consumption situations. Their choice of standard versus local packaging under conspicuous and inconspicuous consumption situations for the same brand was recorded.

Overall, findings suggest that for hedonic products, localisation is not an effective strategy particularly for well-known Western brands such as M&M’s. For utilitarian products, packaging localisation does not render a Western brand more competitive as consumers did not like one packaging type over the other. Mode of consumption did not change the preference for standard packaging in case of hedonic products, whereas in case of utilitarian products, the mode of consumption did moderate the results for the choice of packaging; standard packaging is chosen more often under conspicuous a situation but not under an inconspicuous situation.

The findings of this research show that indiscriminately localising the packaging of any products as they enter foreign markets may not be the most effective strategy for international marketers.

This is first study to question the common market practice of packaging localisation and investigate the differential effects of standard versus local packaging of foreign products on consumers’ perceptions and choice under varying consumption modes.

The aim of this study was to investigate the extent that consumers prefer the localised packaging over standard packaging, and how the differences may vary across different product types. An ongoing debate facing marketers is whether marketing approaches should be localised as international brands enter foreign markets. In practice, international brands often localise their packaging when sold in foreign markets. This research questions whether and under what conditions is this practice beneficial to foreign brands.

The experiment used a 2 (product type: hedonic versus utilitarian) × 2 (packaging design: standard versus local) factorial designs. Product type was within-subjects, and packaging design was between-subject to minimise learning effects. For each product type, two product categories were used.

Overall, the results show that the role of packaging is more pertinent for hedonic than for utilitarian products. For hedonic products, participants preferred the standard packaging to the local packaging and brand likeability is also rated more positively in their standard package. However, there were generally no significant differences in rating between standard and localised packaging likeability and brand likeability for utilitarian products. The results for the choice decisions were similar to those for the likeability ratings across both product types.

A better understanding into how consumers perceive these packaging strategies would help international marketers operating in local markets.

Although past studies on international marketing communications have investigated standardisation and localisation of messages in the context of advertising using foreign and local cues, none have examined this issue with packaging. This study also extends past research by examining the differential effects of localisation on hedonic versus utilitarian products.

Supermarket scans in the contextual non-Western markets (Pakistan and China) revealed that the majority Western consumer products are available in both global (English) and the vernacular language (Urdu, Chinese) packaging. The availability of two different packaging raises a question – which is more effective and under what situation. This study aims to address this question by investigating the roles of an internal-oriented disposition (concern for quality) and an external-oriented disposition (social consciousness) on packaging choice, under different consumption situations (conspicuous versus inconspicuous). The conceptual model tested concern for quality as a mediator on the influence of social consciousness on packaging choice, under the moderating effects of conspicuous versus inconspicuous consumption situation.

Two in-store choice experiments were conducted in Pakistan and China. Shoppers who agreed to participate were first primed to either of the two conditions (conspicuous and inconspicuous). They were then shown two packaging types (global versus local language) on store shelves and asked to pick the preferred packaging. Finally, the participants completed a paper-based questionnaire containing the scale items and demographics variables.

Participants with high social consciousness preferred the global (English) packaging. The interaction effect of social consciousness and consumption situation moderated the choice. Concern for quality mediated the influence of social consciousness on global packaging preference.

This study extends the research into packaging by considering the mediating relationship and conceptualisation between external-oriented personal antecedent (social consciousness) and internal-oriented disposition (concern for quality), under different consumption (conspicuous versus inconspicuous) situation. The findings will inform brand managers’ packaging strategies in non-Western markets.

This paper aims to critically examine the post-disaster emergency response amongst marginalised and disadvantaged social groups following the 2015 Nepal Earthquake (7.8 Mw).

A qualitative research method was employed by conducting interviews with disaster survivors from marginalised and ethnic social groups, humanitarian aid workers and government officials in the four districts worst hit by the 2015 Nepal Earthquake.

This research found that community members demonstrated remarkable cooperation in the aftermath of the disaster; however, caste-based discrimination still manifested in post-earthquake emergency environments. Further, this research showed that the engagement of government and local and international humanitarian organisations was noteworthy in the earthquake emergency response in Nepal as it localised relief packages and adapted the assistance corresponding to the fast-changing post-disaster environments. However, some relief materials were culturally inappropriate and climatically unsuitable. This paper also shows that the poor dissemination of relief distribution plans, resource duplication and ineffective targeting disproportionately impacted the oppressed and marginalised households in receiving humanitarian assistance.

Studies have been undertaken on the emergency response to the 2015 Nepal Earthquake, however, few have focussed on the lived experience of marginalised and disadvantaged social groups. Further, this research builds on, and contributes to, the humanitarian mobile sovereignty discourse.

The common market practice by global consumer brands to create localised packaging for foreign markets conflicts with findings that cast doubt on this strategy. By examining the differential influence of standard (Western) and local (Chinese) packaging on Chinese consumers’ perceptions and choice behaviour, this study aims to examine whether this strategy is effective or even necessary.

A pre-test first identified suitable products and brands. Using a multiple methods approach, online participants in China first rated the brands and packaging of hedonic and utilitarian products. The ratings were then validated by triangulating with the results of a discrete choice experiment that captured participants’ choice behaviour.

For hedonic products, standard packaging is rated more positively and chosen more often than local packaging. For utilitarian products, there are no differences in ratings and choice. For hedonic products, brand likeability is higher for standard packaging than for local packaging. For utilitarian products, brand likeability does not differ between the two packaging types.

These findings cast doubt on the effectiveness of indiscriminate packaging localisation. International marketers need to rethink their approach, particularly in non-Western markets. Interviews with five brand managers in charge of major consumer brands in China revealed their actual market practice and further illuminate this study’s findings.

This is first study to question the common market practice of packaging localisation and investigate the differential effects of standard versus local packaging of foreign products on consumers’ perceptions and choice behaviour.

The aim of this study is to explore the contextual influences of packaging design and its cues on respondents' preferences.

To explore the contextuality of packaging cues, a multi-attribute valuation technique, conjoint analysis was used for two types of pharmaceutical products (painkiller and sore throat medicine) across seven countries. Data were collected among respondents (N = 461) from Finland, Ghana, Mongolia, Nigeria, Portuguese, South Africa and the USA.

Similarities and dissimilarities were observed between the product types and countries analysed in terms of the impact of packaging cues. The findings demonstrate the global and local nature of brand cues expressed in retail packaging.

The study implies that some cues may serve global markets, while some cues may need to be localised in order to meet the needs of local markets. Understanding these cues and their influences on consumers' brand preferences and choices at the point-of-purchases may enable companies to enter new markets, help them create sustainable and credible global brands.

The study contributes to the existing retail packaging literature and pharmaceutical branding literature by providing empirical evidence of the multidimensional aspects of sensory packaging cues. Second, it contributes by showing the contextual nature of retail packaging and its associated cues for OTC pharmaceuticals.

Free Open Source Softwares (FOSS) witnessed the development of many very good alternatives to proprietary softwares. These free softwares can be localized in several local languages. This paper aims to illustrate a very interesting empirical investigation on FOSS. Several significant benefits of localization are described in introduction and subsequent sections.

Although the localization process is standard and well documented for most of the FOSS, it is a more complex task as it involves coordination among developers, linguists and domain experts. Hence, a very few open source softwares are successfully localized in Indian languages. In this paper, the authors present an approach that they have used for GIMP (GNU Image Manipulation Program) software Marathikaran (localization in Marathi language) project of by Rajya Marathi Vikas Sanstha of Maharashtra Government (RMVS), India.

This localization project has been described by RMVS as a pilot project that would guide such similar localizations in many other Indian languages for other popular open source softwares.

The localization work overcomes the general misconception that regional languages are good only for communication (Boli Bhasha) but cannot be used for dissemination of knowledge (Gyan Bhasha). This work is notably contributing to language preservation, language revitalization and Digital India Initiative.

This work is the pioneering work in this domain for Marathi language with respect to GIMP. The authors presented systematic steps used to localize the GIMP software in Marathi language (from 2% to 100%).