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Article
Publication date: 10 December 2019

Virgílio Machado, Joaquim Contreiras and Ana Patrícia Duarte

This study aims to understand how legislation and technology can enhance socio-economic development in low-density population territories, focusing specifically on the…

Abstract

Purpose

This study aims to understand how legislation and technology can enhance socio-economic development in low-density population territories, focusing specifically on the dynamics of local tourist accommodation over the past decade.

Design/methodology/approach

A case study was conducted for five municipalities in one of the most significant tourism regions of Portugal – the Algarve – based on a systematic investigation of relevant laws, regulations and electronic platforms. Official statistics were compiled and analyzed for the five territories’ registered local accommodation services, population, overnight stays and additional local services.

Findings

The results reveal that public entities’ regulations favor micro-entrepreneurship initiatives in local accommodation and that digital tools supported by online platforms have quite visible effects on low-density territories. The findings also reveal that the local tourist accommodation supply has experienced an especially dynamic, sustained growth over the past decade. This expansion has been accompanied by an increased supply of other services, suggesting that accommodation can positively influence the existing and/or future socio-economic development of low-density territories.

Research limitations/implications

Further studies focusing on other areas with low-density populations are needed to determine more clearly how local accommodation influences socio-economic development.

Practical implications

Public regulations supported by digital platforms that favor micro-entrepreneurship initiatives in local accommodation can strengthen local development.

Originality/value

To the best of the authors’ knowledge, this study is the first to analyze how local tourist accommodation can foster socio-economic development in low-density territories.

Details

Journal of Place Management and Development, vol. 13 no. 3
Type: Research Article
ISSN: 1753-8335

Keywords

Abstract

Details

The Overtourism Debate
Type: Book
ISBN: 978-1-83867-487-8

Article
Publication date: 15 December 2022

José Carlos Pinho, Sónia Nogueira and Isabel Macedo

Consumer trust plays a key role in the development and maintenance of long-term relationships in the tourism sector. This study aims to examine the antecedents of trust in…

Abstract

Purpose

Consumer trust plays a key role in the development and maintenance of long-term relationships in the tourism sector. This study aims to examine the antecedents of trust in the local accommodation sector, which faced a disruptive period due to the COVID-19 pandemic. It also addresses the trust–loyalty relationship.

Design/methodology/approach

A survey was administered to a sample of rural accommodation tourists during the COVID-19 pandemic. A mixed-method approach was used to analyse data; in particular, a PLS-SEM approach was used, followed by a fuzzy-set qualitative comparative analysis (fsQCA).

Findings

This study confirms and reinforces the importance of a positive influence of affective evaluation, reputation, perceived security and the destination image on perceived trust. It also demonstrates the impact of trust on loyalty. Using fsQCA, it was found that perceived security is a necessary condition to achieve perceived trust. However, there are multiple paths to achieving high trust.

Research limitations/implications

This article provides a practical and theoretical contribution to this phenomenon during the pandemic crisis. This study concludes that implementing specific measures to increase perceived security (e.g. clean and safe seal) was critical to increase trust and loyalty.

Practical implications

Although the decrease in visits has had a significant impact on economic activities, the nature of the context, in particular the rural context, proved that the combination of agricultural activities with tourism services offering also revealed to be a promising complementary strategy to help owners and minimize the lack of visitors.

Originality/value

This study is one of the earliest to understand trust and its antecedents and trust loyalty during the COVID-19 pandemic.

Details

Consumer Behavior in Tourism and Hospitality, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2752-6666

Keywords

Article
Publication date: 1 January 1999

Ari Gamage and Brian King

This paper used input‐output analysis to compare the initial and flow‐on economic effects of tourism spending by two different types of tourists from Australia to Sri…

2256

Abstract

This paper used input‐output analysis to compare the initial and flow‐on economic effects of tourism spending by two different types of tourists from Australia to Sri Lanka. The two groups of tourists were Sri Lankan migrants resident in Australia and Australians born either in Australia or in a country other than Sri Lanka. The paper also covered the needs and perceptions of the target audiences. The two sample surveys undertaken revealed that different expenditure priorities are evident between the two groups. Non‐expatriate tourists were found to constitute only a small proportion of total tourist numbers. This group spent more on food and beverages with relatively higher flow‐on effects. Expatriate expenditures focused on the retail and wholesale sector and on local transport with relatively lower flow‐on effects. The mean expenditure incurred by migrants was more than twice that of the non‐migrants. The results indicate that small markets like Australia merit close scrutiny by the Ceylon Tourist Board and that travel by expatriates generally merits closer examination.

Details

International Journal of Social Economics, vol. 26 no. 1/2/3
Type: Research Article
ISSN: 0306-8293

Keywords

Book part
Publication date: 29 November 2018

Clara Bassano, Maria Cristina Pietronudo and Paolo Piciocchi

This chapter aims to qualify Local Area as Smart Tourism Local Service Systems (S-TLSS), whose competitiveness and reputation depend on sharing strategies and processes of…

Abstract

This chapter aims to qualify Local Area as Smart Tourism Local Service Systems (S-TLSS), whose competitiveness and reputation depend on sharing strategies and processes of cohesion based on equifinality among/for stakeholder. The methodology envisages the integration of Service Science Management Engineering and Design (SSME+D) and the Viable Systems Approach (VSA). Thus it describes a S-TLSS in terms of local service system, whose viability requires a ‘smart governmentality’, able to guarantee the management of equity, sustainability and resilience. Referring to human resources coherent with value co-creation processes, S-TLSS implies T-shaped professionals: new kind of individuals who have proficiency in a specific field/discipline (deep professionality) and, at the same time, show capacity to understand and participate in complex projects/systems (broad professionality). Finally, the authors will show a practical application of the system attempting to enhance an Italian territory that is not very attractive to tourists and local residents.

Article
Publication date: 19 June 2017

Albert A. Barreda, Sandra Zubieta, Han Chen, Marina Cassilha and Yoshimasa Kageyama

This study aims to examine the impact of a mega-sporting event “2014 FIFA World Cup” on hotel pricing strategies and performance.

3862

Abstract

Purpose

This study aims to examine the impact of a mega-sporting event “2014 FIFA World Cup” on hotel pricing strategies and performance.

Design/methodology/approach

The present project examines the host regions’ response to the 2014 FIFA World Cup which was established by the variance in the main hotel key performance indexes: occupancy, average daily rate, revenue per available room (RevPAR) and supply. Using data gathered from STR, this research distinctly shows how the Brazilian host regions reacted to the World Cup.

Findings

Results suggest that the key performance indicators of Brazil’s lodging sector reacted differently to the World Cup. Although all hosting cities experienced significant RevPAR growth because of the increase in hotel room rates during the event, the supply and occupancy performed differed from each city.

Research limitations/implications

Research is limited to the case of hotel performance at the country level for mega-events. The study focused on the reaction of revenue managers in the Latin America context. Other contexts may generate different results.

Practical implications

The study helps revenue managers to examine how the FIFA World Cup travel demand affected pricing strategies and revenue management practices in the Brazilian hotel sector in areas undergoing seasonal growths in overnight tourism. This study serves to inform hoteliers and practitioners about revenue management pricing strategies to improve hotel performance during mega-sporting events.

Social implications

This study reveals that the benefits brought by a mega-event are not always translated into strong hotel revenue performance. This study highlights an important but understudied research area of revenue management pricing strategies and the effect of mega-sporting events in the hotel sector. This study contributes to the literature as one of the few investigations to benefit hotel pricing strategies and overall revenue performance.

Originality/value

This study is one of the few studies about exploring the reaction of revenue managers during the execution of a mega-sporting event. The value of the present study lies in the fact that the authors extend previous studies examining the impact of the most important sporting event in the hotel industry at the country-level perspective. This study serves to inform hoteliers and practitioners about revenue management pricing strategies to improve hotel performance during mega-sporting events.

Details

Tourism Review, vol. 72 no. 2
Type: Research Article
ISSN: 1660-5373

Keywords

Book part
Publication date: 27 September 2021

Fiona Eva Bakas, Nancy Duxbury and Sara Albino

When researching the role of microentrepreneurship in equitable and sustainable development, the question of how tourism microentrepreneurs forge relationships between…

Abstract

When researching the role of microentrepreneurship in equitable and sustainable development, the question of how tourism microentrepreneurs forge relationships between place, community, and resources is significant. Two case studies from CREATOUR, a project investigating creative tourism, a novel type of cultural tourism that includes active participation in creative activities and connection to place, examines how these relationships are developed and implemented. Findings indicate that creative tourism microentrepreneurial activities in two small cities are being shaped by, and shaping, place in multifaceted ways. Creative tourism activities stimulate new perspectives on place, are designed synergistically with the “seasonal” fluctuations of the type of visitors, are embedded in personal networks of collaborators, and actively encourage alternative patterns of tourism consumption.

Content available
Book part
Publication date: 14 September 2020

Abstract

Details

The Overtourism Debate
Type: Book
ISBN: 978-1-83867-487-8

Article
Publication date: 15 July 2014

Stephen Denning

Many new businesses are being formed to offer shared products and services. The author describes this trend as an access economy, which offers customers the benefits of…

3907

Abstract

Purpose

Many new businesses are being formed to offer shared products and services. The author describes this trend as an access economy, which offers customers the benefits of disintermediation - tourist accommodations without hotel chains, local transportation without taxi companies, peer-to-peer lending without banks, retail storefronts with brokers and leases. The paper aims to analyse the factors that are driving its growth.

Design/methodology/approach

The author offers five strategies for success in the access economy and describes how firms are using them to gain competitive advantage.

Findings

The sharing economy has produced three phenomena – the shredding of vertical value chains, the creation of vast new horizontal value chains, and the social change of people preferring access to ownership or accepting the benefits of access. Together they bring significant economic and social changes to business and society.

Practical implications

Some companies are beginning to adjust to the generational shift from ownership to access by deemphasizing the sale of things and refocusing their business practices on managing every aspect of their client’s value chain – what they call being a “solution provider.”

Social implications

Instead of planning their lives on the premise of acquiring and owning more private property, a new generation of web adventurers, mostly young people, is finding meaning and satisfaction in having shared access to things and interacting with other people in the process.

Originality/value

Each business will likely have a unique take on the best way to compete is this emerging environment given how much its customers value access and accept sharing. The author’s five possible strategies provide a starting point for corporate competitive scenarios.

Details

Strategy & Leadership, vol. 42 no. 4
Type: Research Article
ISSN: 1087-8572

Keywords

Article
Publication date: 9 July 2021

José María Martín Martín, Juan F. Prados-Castillo, Mónica de Castro-Pardo and Juan De Dios Jimenez Aguilera

The expansion of online platforms for renting tourist accommodations has given rise to a great deal of controversy in society. Likewise, the arrival of tourists in…

Abstract

Purpose

The expansion of online platforms for renting tourist accommodations has given rise to a great deal of controversy in society. Likewise, the arrival of tourists in residential settings has led to a wide range of positive and negative impacts, resulting in conflicts between different stakeholders. The purpose of this paper is to analyze whether there is variation in the perception of the impacts associated with peer-to-peer accommodation platforms among different stakeholders? Additionally, it also seeks to investigate what kind of impacts generate the highest level of conflict among stakeholders?

Design/methodology/approach

Given the relative novelty of the problem, this paper proposes an exploratory study that sheds light on some of the main issues with the purpose of supporting further research in the future. The aim is to analyze which impacts are perceived as more positive or negative by each group and to create indexes of conflict for these groups regarding their perception of the impacts. This study is based on fieldwork carried out in April 2020, which consists of 600 online surveys of local residents in the city of Granada. This city, one of Spain’s main tourist spots, suffers the highest tourist pressure in the country.

Findings

The exploratory study suggests that the greatest consensus is generated in the assessment of economic impacts, either negative or positive. The greatest conflicts are related to the assessment of the effect of this activity on housing preservation. The group comprising accommodation owners of tourist flats is the one that shows a more dissenting opinion from the rest, confronting especially the group formed by citizens whose income depends on tourism.

Originality/value

There is a lack of studies on the perception of tourism impacts associated with online tourism rental platforms. This is the first study to analyze both, how the main stakeholders associated with this activity assess the different impacts derived from this form of tourist accommodation as a whole and the conflicts derived from such an assessment. An additional innovation is that the analysis investigates the potential fear of disease transmission caused by tourists. It would be interesting to continue this research by applying the same questionnaire in different environments, such as rural areas or societies with different structures from the one analyzed here. Likewise, future in-depth analysis of some of the conflicts is recommended so as to ascertain their origin.

Details

International Journal of Conflict Management, vol. 32 no. 4
Type: Research Article
ISSN: 1044-4068

Keywords

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