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Article
Publication date: 13 February 2017

Jianjun Sun, Dongfang Sheng, Dongxiao Gu, Jia Tina Du and Chao Min

The purpose of this paper is to investigate the continued use behavior (CU) of link sharing tools based on uses and gratifications theory, the theory of planned behavior and…

1498

Abstract

Purpose

The purpose of this paper is to investigate the continued use behavior (CU) of link sharing tools based on uses and gratifications theory, the theory of planned behavior and expectation confirmation theory. It then builds a conceptual model that is empirically tested.

Design/methodology/approach

Data were collected from 343 students (undergraduates, masters, PhD students, and MBAs) from three Chinese universities via a two-phrase survey. The tools SPSS 18.0 and AMOS 18.0 were used to analyse the reliability, validity, model fits and SEM, respectively.

Findings

The results indicate that an individual’s CU of link sharing tools was determined by his or her continued use intention directly and subjective norm indirectly. Users’ satisfaction on link sharing tools was the main factor affecting the continuance intention. Individuals’ motivation needs such as cognitive needs, personal integrative needs, and social integrative needs were found to be the significant predictors of his or her satisfaction. Besides, people with high privacy concern tended to have less satisfaction with link sharing tools.

Originality/value

This study explores users’ CU of link sharing tools in social media for the first time. The theoretical model developed shows the predictors behind people’s CU.

Details

Online Information Review, vol. 41 no. 1
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 1 June 2000

Sanda Erdelez and Kevin Rioux

Many Web sites include buttons or links (sharing tools) that allow users to conveniently share news stories and other information with friends, family and colleagues via e‐mail…

Abstract

Many Web sites include buttons or links (sharing tools) that allow users to conveniently share news stories and other information with friends, family and colleagues via e‐mail. This paper reports on an exploratory study of the design and functional features of sharing tools on a sample of 11 US newspaper Web sites. The authors examined the appearance, location, and features of sharing tools that are provided to both senders and recipients. Sample news stories were also “shared” with one of the authors using each of the sharing tools, and data about the appearance and content of these messages were collected. The major findings of the study suggest that on the sampled Web sites: there is lack of standardisation in the visual design and placement of the sharing tools; insufficient information is provided to the user about how to use the tool; information about the security and privacy is absent or incomplete; and many tools cannot be user‐customized, and are not convenient to use.

Details

Online Information Review, vol. 24 no. 3
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 15 August 2018

Hua Pang

The purpose of this paper is to explore the Chinese microblog users’ psychological motivations and the association between users’ motivations and their offline civic and political…

Abstract

Purpose

The purpose of this paper is to explore the Chinese microblog users’ psychological motivations and the association between users’ motivations and their offline civic and political engagement. Specifically, this study examines what the psychological impetuses of Weibo use are and how they promote the young citizens’ civic and political involvement.

Design/methodology/approach

The data were collected through the web-based survey with a total sample of 426 people. Principal components factor analysis, correlation analysis, and hierarchical multiple regressions were sequentially carried out to address the research questions.

Findings

The findings reveal that there are four major motives for using Weibo: information, socializing, recognition seeking and entertainment. Interestingly, seeking social needs is positively and significantly related to increasing young people’s civic participation, but not political participation.

Research limitations/implications

Theoretically, the research demonstrates that the uses and gratifications is a suitable approach for analysis of psychological antecedents of Weibo use and subsequent outcomes. Practically, it will help understand the dynamics of how the new media technology may engender democratic development and change.

Originality/value

Although the growing significance of social media has drawn considerable attention, little research has been conducted to assess the political consequences of Weibo. The current study fills the void by investigating whether Weibo functions as an effective tool to facilitate democratic engagement in contemporary China. The obtained results may provide insight into the relationship between the gratification structures and engagement in other social settings.

Details

Online Information Review, vol. 42 no. 5
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 10 October 2017

Valentina Gamboni

The purpose of this study is to understand how to improve librarians’ skills, using an active and reflective participative process, to develop a university e-book service. This…

Abstract

Purpose

The purpose of this study is to understand how to improve librarians’ skills, using an active and reflective participative process, to develop a university e-book service. This research involved librarians who could not participate in a formal learning course and explored the possibility of improving their skills with e-books by means of informal and non-formal learning.

Design/methodology/approach

Using a qualitative methodology framework, the research was a participatory action research (PAR) study, utilizing a recurrent five-phase cycle – analysis, plan, action, evaluation, reflection/sharing – that joins research and reflective practice in action. Each phase has been discussed by categories defined from the gathered data, highlighting the evidence of participants’ contributions, to analyse the situation, plan and carry out interventions, and evaluate outcomes. Participants suggested and put into action informal and non-formal methods of learning to develop e-book skills that they named and included in broader categories such as technical, content selection, purchase and management and use.

Findings

Participants increased their awareness of the topic, and the PAR process also contributed to their personal development. PAR is recommended as a research process that fosters learning outcomes, as well as personal and professional development.

Originality/value

PAR has been applied in the Italian academic setting to understand how librarians can develop skills in e-book services through informal and non-formal learning methods.

Details

Information and Learning Science, vol. 118 no. 9/10
Type: Research Article
ISSN: 2398-5348

Keywords

Article
Publication date: 29 November 2018

Chin Fei Goh, Amran Rasli, Owee Kowang Tan and Sang Long Choi

The purpose of this paper is to examine the factors that drive students to use Facebook for educational communication and explore the impact of Facebook use for educational…

3013

Abstract

Purpose

The purpose of this paper is to examine the factors that drive students to use Facebook for educational communication and explore the impact of Facebook use for educational communication on perceived academic achievement.

Design/methodology/approach

A survey was conducted through a self-administered questionnaire to collect data from student Facebook users at a large technology and engineering university in Malaysia. Partial least squares path modeling was used to test the hypotheses in the research model.

Findings

This empirical study showed that Facebook use in educational communication is determined by subjective norms and purposive value. Facebook use in educational communication positively affected perceived academic achievement.

Practical implications

The findings provide useful insight for higher institutions and educators regarding the potential academic effects of integrating Facebook into higher education learning. Moreover, this study provides insight into the factors that drive Facebook use in educational communication.

Originality/value

Prior studies have largely investigated the determinants and the effects of Facebook use among university students. However, little research has focused on educational communication phenomena. This study investigated determinants and academic achievement effect of Facebook use in educational communication among university students.

Details

Aslib Journal of Information Management, vol. 71 no. 1
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 19 July 2021

Fang Xu and Jia Tina Du

This study aims to examine the factors influencing undergraduates' intention to use university digital libraries by integrating the information system success model and affinity…

Abstract

Purpose

This study aims to examine the factors influencing undergraduates' intention to use university digital libraries by integrating the information system success model and affinity theory.

Design/methodology/approach

Based on the 265 valid responses gathered through a survey, the structural equation modelling (SEM) technique was employed to test the research model and hypotheses.

Findings

The results indicated that system quality and digital libraries (DLs)' affinity significantly affect undergraduates' user satisfaction. However, information quality and service quality does not. User satisfaction has significant impact on undergraduates' intention to use university digital libraries.

Practical implications

Librarians and service providers should focus on enhancing the system quality of digital library and DLs' affinity, to improve the undergraduates' user satisfaction, further motivating undergraduates to use university digital libraries.

Originality/value

The information system success model is enriched by affinity as an additional construct.

Details

Library Hi Tech, vol. 40 no. 6
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 29 August 2019

Hua Pang

The purpose of this paper is to systematically unpack whether and how WeChat network size is correlated with perceived social capital and life satisfaction among Chinese overseas…

Abstract

Purpose

The purpose of this paper is to systematically unpack whether and how WeChat network size is correlated with perceived social capital and life satisfaction among Chinese overseas students in Germany.

Design/methodology/approach

Based on a web-based survey data collected from 218 sojourners, zero-order correlation analyses and structural equation modeling were separately implemented to tackle the complicated research questions.

Findings

Findings demonstrate that an individual’s WeChat network size significantly and directly influences bridging, bonding and maintained social capital. Importantly, a path model demonstrates that these distinct dimensions of social capital are all significant predictors of life satisfaction. Furthermore, the empirical evidence reveals that bridging, bonding and maintained social capital can mediate the association between network size and well-being outcome.

Research limitations/implications

Theoretically, the paper is an initial attempt contributing to the previous studies on estimating the influence of WeChat friendships on social capital and life satisfaction. Practically, these findings will contribute to a more nuanced understanding of effect of personal network characteristics derived from the dominant media interaction on social connectedness and life quality.

Originality/value

Despite WeChat is immensely prevalent in Mainland China, only few studies have concentrated on the role of WeChat network size in fostering individuals’ social and psychological development. The work provides unique evidence that number of friends on the emerging technology could indirectly benefit sojourners’ satisfaction with life through processes involving diverse categories of social capital in a trans-cultural environment.

Details

Online Information Review, vol. 43 no. 7
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 30 July 2018

Yaniv Gvili and Shalom Levy

The nature of digital media channels are important factors in explaining consumers’ behavior over the Web, and specifically on social network sites (SNS). The purpose of this…

5392

Abstract

Purpose

The nature of digital media channels are important factors in explaining consumers’ behavior over the Web, and specifically on social network sites (SNS). The purpose of this paper is to propose a conceptual framework explaining consumer engagement with electronic word of mouth (eWOM) communication via SNS, based on key attributes of this media channel.

Design/methodology/approach

Based on the expectancy value theory (EVT), a conceptual framework is proposed to model the effect of eWOM channel attributes on eWOM engagement process. Consumer eWOM engagement is conceptualized as a second-order construct. A structural equation modeling procedure was employed to empirically test the model using data collected from two social media communication channels.

Findings

First, results suggest that engagement with eWOM can be conceptualized as a second-order construct based on user tendency to receive or share eWOM with other network members. Second, the path analysis model supports the employment of EVT and shows that two key attributes of eWOM channels, social capital and credibility, significantly affect consumer attitude toward eWOM via SNS. Attitude toward eWOM, in turn, affects eWOM engagement. Third, SNS channel type moderates the effect on attitude.

Practical implications

Marketing communication practitioners should note that the strength of social ties plays a key role in spreading eWOM on SNS effectively. This insight should be employed a part of social media marketing strategy.

Originality/value

This is first research that models the effect of social media attributes on eWOM engagement and demonstrates the moderating role of channel type. The model is highly valuable in light of the importance of the concept of engagement in internet research.

Details

Online Information Review, vol. 42 no. 4
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 15 January 2019

Jordi Pujadas-Hostench, Ramon Palau-Saumell, Santiago Forgas-Coll and Javier Sánchez-García

The purpose of this paper is to investigate the intention to purchase products through clothing brands’ social network sites (SNS) based on the theory of planned behavior and uses…

1575

Abstract

Purpose

The purpose of this paper is to investigate the intention to purchase products through clothing brands’ social network sites (SNS) based on the theory of planned behavior and uses and gratifications theory (U&G), and the moderating effects of self-image congruity (SIC).

Design/methodology/approach

Data were collected from 1,003 followers of their favorite clothing brands’ SNS. Data analysis was performed using structural equation modeling (SEM) and multi-group SEM analysis. The models were estimated from the matrices of variances and covariances by the maximum likelihood procedure using EQS 6.1.

Findings

The results highlight the positive impact of U&G on attitude, SNS intentions and SNS use, and U&G, SNS intentions and SNS use were seen to be the main antecedents predicting purchase intentions. Furthermore, SIC was found to have moderating effects between SNS attitude and SNS intentions and between SNS intentions and SNS use.

Practical implications

This research can help clothing brands understand the need to generate brand beliefs, and to develop contents or events to help accomplish the transition from use to purchase.

Originality/value

This research contributes to the literature by providing a better understanding of intention to use and purchase intention through clothing brands’ SNS pages.

Details

Online Information Review, vol. 43 no. 5
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 28 January 2020

Daniel Belanche, Carlos Flavián and Alfredo Pérez-Rueda

By integrating the evidence of various audience theories, a comparison is made of viewers’ information processing of new interactive video advertising formats (skippable video…

2681

Abstract

Purpose

By integrating the evidence of various audience theories, a comparison is made of viewers’ information processing of new interactive video advertising formats (skippable video ads) with traditional, non-skippable formats. The purpose of this paper is to focus on how exposure to a brand name at different moments during online video advertisements influences viewers’ recall.

Design/methodology/approach

A neuroscientific pre-test supported the selection of an arousing video, and a subsequent pre-test confirmed the scenario validity. Using a broader sample, the main study applied a 3×2 experimental design of different ad designs and formats.

Findings

Distinctions should be made between formats and audiences that lead to different information processing methods. Users exposed to skippable ads (active audiences) exert a higher control over advertising and tend to process the information presented in the initial part of an ad. In turn, users viewing non-skippable ads (passive audiences) should be exposed to the high arousal stimulus before presentation of the key information that the advertiser wants them to remember.

Practical implications

Advertising managers and content creators can use these results to improve the design of their online videos, and to achieve greater effectiveness in terms of information recall.

Originality/value

Skippable online videos have become a commonly used advertising format, but research into their effects is scarce. This study offers the first comparison of viewers’ reactions towards skippable vs non-skippable formats, in terms of brand recall and economic performance. Further research might extend this underdeveloped field of study and enhance the knowledge of video format processing in social media.

Details

Online Information Review, vol. 44 no. 3
Type: Research Article
ISSN: 1468-4527

Keywords

1 – 10 of over 98000