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The purpose of this paper is to debate the evolving relationship between libraries and users, and to justify the idea of participatory library and the use of the “participatory library” term. The paper also discusses the development trend of the participatory library and calls for empirical research on this area.

Various sources of literature are collected and examined. Together with the inclusion of personal ideas and experience, a wide range of opinions on the contemporary library is compared and synthesised.

The paper presents changes in the relationship between libraries and users in various periods of library development. It indicates an excessive attention on Library 2.0 while neglecting the participatory nature of the contemporary library. It also suggests that the term “participatory library” should be used as this term reflects the true nature of the contemporary library, and calls for empirical work on participatory library.

This discussion is moving forward and challenging our thinking about the participatory library. It provides librarians, library managers, scholars, and the library community with a fresh perspective on the contemporary library.

This paper aims to provide an overall picture of the application of Web 2.0 technologies in Australasian university libraries. The focus of the research was what types of Web 2.0 technologies were applied in such libraries as well as their purposes and features.

Content analysis was used in terms of quantitative approach. A checklist as the main research instrument was developed based on other checklists and questionnaires, and synthesized ideas from literature. Data were collected by accessing all Australasian university library web sites within two weeks. Then, Microsoft Excel was utilized as a main tool to synthesize and analyze data, and present results.

At least two‐thirds of Australasian university libraries deployed one or more Web 2.0 technologies. Only four Web 2.0 technologies were used for specific purposes and with some basic features. The general Web 2.0 application indexes were still low as the mean application index was 12 points and the highest index was 37 points (out of 100).

A combination of content analysis with survey and/or interview may enable future researchers to analyze other aspects (e.g. the application of internal wikis or the use of instant messaging for reference services) of Web 2.0 that a single method of content analysis could not gain.

This unique study explores the application of Web 2.0 in a wide scope including any Australasian university libraries that deployed any types of Web 2.0 technologies. This study is useful for Australasian university libraries in evaluating/deploying Web 2.0. Library managers, librarians and other university libraries may also find this helpful once they want to implement such technologies in their libraries.

The purpose of this paper is to illustrate issues surrounding Web 2.0 technologies and their relevance to libraries by general discussion and examples from library practice.

A broad narrative account of Web 2.0 developments combined with illustrations of how one library in particular reacted to these developments.

It was found that all libraries need to evolve a Web 2.0 strategy to promote this aspect of their services, but that they will need to devise solutions to specific problems as part of this strategy. These include the range of Web 2.0 platforms that are on offer and the authentication and workload issues associated with this diversity. A single, unified library system‐based approach to Web 2.0 is offered as a viable alternative to using disparate external services.

This paper does not resolve the difference between a multi‐platform Web 2.0 strategy and the single, unified library system‐based approach, although a preference for the systems‐based approach is suggested. The relative strengths and weaknesses of these two approaches is worthy of further research.

At the level of practice, this viewpoint article offers two alternative Web 2.0 strategies which can be applied quite readily in everyday library work.

This paper tries to offer a clear range of options for librarians interested in pursuing Web 2.0 services, facilitating successful service enhancement in the working library.

The objective of the paper is to examine the profile and determinants of urban poverty in the two largest cities in Vietnam – Hanoi and Ho Chi Minh. The paper also investigates the dynamic aspect of urban poverty in Vietnam.

The authors use regression and data from the 2009 Urban Poverty Survey to examine the determinants of poverty in Vietnam. To analyse the poverty dynamics, an approach by Carter and May is used to decompose poverty into structural and stochastic poverty.

Using the poverty line of 12,000 thousand VND/person/year, the poverty incidence is estimated at 17.4 percent for Hanoi and 12.5 percent for Ho Chi Minh (HCM) City. There is a large proportion of the poor who are found stochastically poor. Hanoi has higher rates of structural poverty than HCM City. The proportion of structurally poor and stochastically non‐poor is rather small. Overall, the poor have fewer assets than the non‐poor. The poor also have poorer housing conditions, especially substantially lower access to tap water than the non‐poor. Heads of the poor households tend to have lower education and unskilled work than the heads of the non‐poor households.

In cities of Vietnam, a large proportion of the poor are found stochastically poor.

The purpose of this paper is to trace the way in which a popular ritual became one of Vietnam’s most important festivals, elevated as a celebration of national heroism and charts its gradual transformation in modern society.

This research focuses on the combination of a fertility rite and narratives of St Gióng based on nationalism or heroism created a special festival reflecting many traditional cultural characteristics of Vietnam and the Việt people and the transformation of St Gióng from a mythological to a national symbol of heroism in anti-invader history was recorded in texts.

The paper casts light on the mythologization and historicization of St Gióng in Vietnam’s particular historical context by decoding the Gióng symbol as a core element of the folktales and myths about St Gióng to understand the formation and development of St Gióng in the cultural history of Vietnam.

The paper is not exploring the Gióng symbol within a larger cultural context of nationalism and ethnosymbolic approach in a comparison of national symbolism and heroism.

The paper includes implications for advised scholars to conduct further exploration of the symbol and myth of not only St Gióng in Vietnam but also Kubera in India and Vaisravana in China to connect Kubera, Vaisravana and St Gióng under the connection of literal myth and heroic symbol.

The paper shows how processes of historicizing myth and mythologizing history are important features of Vietnamese socio-historical research.

The paper shows how a fertility rite became a historical festival and the figure of St Gióng became a symbol of patriotic heroism.

The purpose of this study is to examine the effect of monitoring local authorities on the quality of governance and public services reported by citizens in Vietnam, using the Vietnam Governance and Public Administration Performance Index (PAPI) surveys.

PAPI randomly selected 200 locations in 93 districts of 30 provinces to conduct its survey in 2010, and subsequently rolled out the survey nationally in 2011 and 2012. Using 2011 and 2012 survey data, the authors compare the quality of governance and public services reported in provinces and districts that were covered in the 2011 PAPI survey with those that were not surveyed in 2010. Theories suggest that local authorities may improve their behavior if they have been surveyed and are, thus, aware that they are being monitored, leading to higher quality governance.

In this paper, the authors find that governance quality reported in later years by citizens in the surveyed provinces and districts of the 2010 PAPI survey was significantly higher than the quality reported by citizens in locations that were not surveyed in 2010. Monitoring appears to improve a wide range of governance aspects, including local participation in village decisions, transparency of local decision-making, accountability, administrative procedures and public service delivery.

The main innovation of this study is to use a randomized survey on governance as a natural experiment to measure the impact of monitoring on the quality of governance and public services, as reported by citizens.

The purpose of this paper is to find out the distribution of benefits, costs, and value added among the actors and problems in the practical management in dairy milk value chain, especially in one of the most important dairy areas in Vietnam to see how they upgrade in the value chain.

A survey was carried out in Bavi, Hanoi where a large amount of fresh milk is produced annually. The content of the survey was built before conducting in Bavi with 160 questionnaires. The questionnaires were based on the criteria which reflect the main objectives of the paper such as the actor’s profits and costs, the relationship among these actors, and the advantages and disadvantages in the dairy milk’s value chain. Some part of results of the paper was evaluated by conducting interviews with the relevant target groups in the value chain of dairy milk. Data collected were aggregated and analyzed by SPSS20, Excel. The calculation of cost and profit margin of each actor in the chain was also be presented by a quantitative tool for value chain analysis.

This study pointed out the systemized problems in the value chain of one of the biggest dairy companies in Vietnam. This study revealed some wicked problems in the value chains of Vietnam under globalization.

This study could not cover all of the detailed actors in the dairy value chain.

The value of income in the chain is distributed unequally. The benefits that farmers receive are inadequate with the costs they have to pay. This is a particular chain, in which the main factors boosting the chain are factories, and an increase in revenue also reflects the benefits of them. The result is that the value added in the chain is also biased toward the dairy plant. The paper also pointed out the shortcomings in the cost calculation of farmers. All the expenses, such as wages and the opportunity cost, are calculated in the total cost of the dairy plant, whereas dairy farmers do not mention these costs. Thus, in terms of benefits, farmers suffer more disadvantages, thus they should be received more value. In terms of management, Bavi’s authorities could not manage the output of milk in the perfect way. The lax management has led to a series of counterfeit goods that appear on the market today. These low-quality products are sold right on the highway and the Bavi’s tourist destination.

Library Hi Tech is one of the most influential journals that publish leading research in library and information science (LIS). The present study aims to understand the scholarly communication in Library Hi Tech by profiling its historic footprint, emerging trends and knowledge diffusion.

A total of 3,131 bibliographic records between 1995 and 2018 were collected from the Web of Science. Text mining, graph analysis and data visualization were used to analyze subject category assignment, domain-level citation trends, co-occurrence of keywords, keyword bursts, networks of document co-citation and landmark articles.

Findings indicated that published research in the journal was largely influenced by the psychology, education and social domain as a unidisciplinary discipline. Knowledge of the journal has been disseminated into multiple domains such as LIS, computer science and education. Dominant thematic concentrations were also identified: (1) library services in academic libraries and related to digital libraries, (2) adoption of new information technologies and (3) information-seeking behavior in these contexts. Additionally, the journal has exhibited an increased research emphasis on mixed-method user-centered studies and investigations into libraries' use of new media.

This study provides a promising approach to understand scientific trends and the intellectual growth of journals. It also helps Library Hi Tech to become more self-explanatory with a detailed bibliometric profile and to identify future directions in editorship and readership. Finally, researchers in the community can better position their studies within the emerging trends and current challenges of the journal.

Understanding the behavioral change process of system users to adopt safe security practices is important to the success of an organization’s cybersecurity program. This study aims to explore how the 7Ps (product, price, promotion, place, physical evidence, process and people) marketing mix, as part of an internal social marketing approach, can be used to gain an understanding of employees’ interactions within an organization’s cybersecurity environment. This understanding could inform the design of servicescapes and behavioral infrastructure to promote and maintain cybersecurity compliance.

This study adopted an inductive qualitative approach using in-depth interviews with employees in several Vietnamese organizations. Discussions were centered on employee experiences and their perceptions of cybersecurity initiatives, as well as the impact of initiatives on compliance behavior. Responses were then categorized under the 7Ps marketing mix framework.

The study shows that assessing a cybersecurity program using the 7P mix enables the systematic capture of users’ security compliance and acceptance of IT systems. Additionally, understanding the interactions between system elements permits the design of behavioral infrastructure to enhance security efforts. Results also show that user engagement is essential in developing secure systems. User engagement requires developing shared objectives, localized communications, co-designing of efficient processes and understanding the “pain points” of security compliance. The knowledge developed from this research provides a framework for those managing cybersecurity systems and enables the design human-centered systems conducive to compliance.

The study is one of the first to use a cross-disciplinary social marketing approach to examine how employees experience and comply with security initiatives. Previous studies have mostly focused on determinants of compliance behavior without providing a clear platform for management action. Internal social marketing using 7Ps provides a simple but innovative approach to reexamine existing compliance approaches. Findings from the study could leverage proven successful marketing techniques to promote security compliance.