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THE Conference has come and gone, leaving pleasant memories behind it of what we believe has been a useful meeting. On other pages our contributors have expressed various views, and with these, in the main, we are in agreement. The Conference was too full, but that was anticipated by all who had glanced at the programme when it was issued. Perhaps, now that criticism has become very articulate on this subject, the future organizers of annual meetings will endeavour to limit the subjects for discussion to a number that can be digested conveniently.

This research draws on qualitative interviews with primarily lower socioeconomic status (SES) public library internet users to illuminate their perceptions of economic benefits afforded by the internet. This powerful evidence challenges utopian new technological theories. The results from this study allow for the comparison of perspectives from Millennials, Generation Xers, Boomers, and the Silent generation. These results suggest a disconnect between the cultural mythology around the internet as an all-powerful tool and the lived experiences of lower SES respondents. Lower SES participants primarily use the internet to train and educate themselves in areas where they would like to work in the process of applying for jobs using the internet. Participants recognized marginal benefits such as socialization and less burdensome job application processes. However, they struggled to identify significant job-related benefits when comparing applying for jobs online as opposed to applying for jobs in person. With the exception of millennials, all generational groups believed in the economic promise of the internet to make their lives easier given enough time. Millennials, however, challenged the techno-utopianism expressed by other generations. Only millennials recognized the realities of digital inequalities that make techno-utopian outcomes unattainable given broader economic realities for low-SES individuals.

This case study aims to explore the affect of Canadian Inuit culture on recognizing opportunities from caribou when participating in the bio economy and decision making and benefit sharing considerations for Inuit partnerships arsing from the northern bioeconomy.

This Inuit case study in northern Canada combined Elder interviews, a focus group and product elicitation techniques. First, the Inuit identified traditional uses of caribou for health care. Second, they explored its potential uses for biomedicines, nutraceuticals and functional foods. Third, they discussed partnerships for development and benefits that should result.

Inuit had the right to develop and sell caribou products. Decisions about products and processes should be up to the community. Ensuring food security was critical. They preferred partnering with Inuit and northern businesses and government. University and business partnerships needed to provide ongoing monetary and non‐monetary benefits such as employment, new skills and knowledge, and networks.

Conclusions based on one case study need to be confirmed by surveying other Inuit communities. Future research should also include Inuit youth.

This research provides an increased understanding of the commons, the use of traditional resources, food security and the interaction of Indigenous culture on opportunity recognition for policy makers, businesses, indigenous communities, and university researchers.

This research paper integrates commons, indigenous entrepreneurship, opportunity recognition and bioeconomy. Furthermore, it provides the Inuit with a voice which they feel has been lacking in the business literature.

A brief review of the historical development of quality control is provided, followed by a discussion of some of its fundamental concepts. Two statistical techniques widely used in the traditional quality control programmes are then described and compared with the Japanese Taguchi Methods, an increasingly popular new approach to quality control.

Healthcare supply chains (HSCs) have been adopting Industry 4.0 (I4.0) as a means to boost their resilience. The first objective of this study is to identify the effect of contextual variables of HSCs on resilience development and I4.0 adoption. Second, the paper examines the pervasiveness of the relationship between resilience and I4.0 across different contextual characteristics.

179 organizations from the HSC in Brazil and India were surveyed. Responses were analyzed using multivariate data techniques.

Large HSC agents are more likely to develop resilience abilities and adopt I4.0 technologies when these factors are analyzed independently. However, the joint analysis of resilience and I4.0 displayed a large number of significant correlations among small organizations.

Findings provide managers of HSC arguments to enhance resilience through the digitalization. HSC organizations can identify HSC organizations' context to tailor initiatives on resilience and digitalization.

As month succeeds month some sort of optimism seems to replace the stoical determination of our people, no less determined indeed in its purpose, but having a brightness somewhat rare until this Spring. There still remains the real War to be fought; it may even have begun for us before these words appear, but somehow our people feel that there is some end discernible to the world outrage. However that may be, since our last issue went to press others of our cities have felt the malevolence of Nazidom. Exeter is indeed more than a cathedral city, the gateway of the West, but York and Bath and Norwich are not conspicuously in the same category. All have been visited with varying devastation, but Exeter from our point of view, suffered as Plymouth did, in that its beautiful central library has completely gone, only a few MSS. having been recovered from its ruins. Thus the two largest libraries of the south‐west have been destroyed.

Written originally as a lecture for American students of tertiary educational administration, this essay traces the historical development of lay boards governing American universities and compares this with the current practice at an Australian university. The increasing influence of governmental bureaucracies in both countries is highlighted. The author, an American professor teaching as a visitor in Australia, takes a second look at the American policy of excluding faculty from governing boards. The presence of faculty members on the board could be a bulwark in the defense of academic freedom and institutional excellence.

The purpose of this paper is to examine whether or not marketing academics practise what they preach. Are they marketing‐oriented in their main business of knowledge creation and dissemination?

The epistemological marketing literature and performance at producing true marketing knowledge are critically reviewed. Practitioner marketing knowledge is investigated through the literature, personal contacts and a simple direct research study.

The paper finds that only one kind of knowledge, so‐called “marketing science”, is now regarded as valid. Unfortunately, this kind of knowledge can only be built through extensive and independent testing. After 50 years of following this approach, the output is very small, very expensive and largely of no interest to practitioners because marketing knowledge means something quite different to them. Marketing academics have become myopic as to what marketing knowledge is, and they have become production‐oriented, with the objective of producing as much of it as possible.

There is a need to stop trying to tell practitioners what to do and to shift one's research emphasis to conceptual humanism, postmodern science, direct and action research, tools for practitioners, marketing facts, and educating the whole student.

The paper has made an attempt to change the course of marketing academic literature.

Microentrepreneurs have played a role in the tourism industry for a long time; however, they are now becoming more visible and increasingly influential stakeholders due to information technologies that enable them to reach prospective visitors, and because their economic activity is more transparent and taxable by governments. Nevertheless, tourism microentrepreneurship is still understudied, and destination practitioners are largely unprepared to fuel microentrepreneurial development and to integrate these genuine, local experiences with the formal sector components of the industry. This chapter provides an introductory overview of related knowledge as a basis for identification of themes in research on tourism microentrepreneurship.