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It has been suggested that “space and artifacts constitute systems of communication which organizations build up within themselves” (Gagliardi, 1992a, b, p. vi) and reflect the cultural life within that organization. This is a study of how the “landscape” of a public library (“Library X”), as an information retrieval system, relates to the values of the people who created it. The efforts here are geared towards understanding the physical instantiation of institutional culture and, more specifically, institutional values as they are reflected through the artifact.

Melissa Cox Norris is the Director of Library Communications at the University of Cincinnati. She is a founding member of the OhioLINK Marketing Task Force. Prior to joining the University of Cincinnati in 2002, she worked for three years at the University of Virginia Library as the Director of Communications and Publications.