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This study caries a survey approach using the expert's interview and literature to select the important criteria to select and evaluate the third-party reverse logistics providers (3PRLPs) in manufacturing companies. In total, 16 criteria are selected to evaluate 3PRLPs, and these criteria are classified on the basis of three main elements of sustainable growth, including economic, social and environmental development. Therefore, a hybrid decision-making approach is utilized to evaluate and rank the 3PRLPs in manufacturing companies.

This paper proposes a new decision-making approach using the projection model and entropy method under the interval-valued intuitionistic fuzzy set to assess 3PRLPs based on sustainability perspectives. A survey approach using the literature review and experts' interview is conducted to select the important criteria to select and evaluate 3PRLPs in manufacturing companies. To assess the criteria weight, the entropy method is used. Further, the projection model is applied to prioritize the 3PRLPs option. Sensitivity analysis and comparison process are performed in order to test and validate the developed method.

The presented methodology uses the benefits to determine the former for measuring the parameters considered and the latter for rating the 3PRLPs alternatives. A case study is taken to 3PRLPs in the manufacturing industry to illustrate the efficiency of the introduced hybrid method. The findings of this study indicate that when facing uncertainties of input and qualitative data, the proposed solution delivers more viable performance and therefore is suitable for wider uses.

The conception of the circular economy (CE) comes from the last 4 decades, and in recent years, tremendous attention has been carried out on this concept, partially because of the availability of natural resources in the world and changes in consumption behaviour of developed and developing nations. Remarkably, the sustainable supply chain management concepts are established parallel to the CE foundations, grown in industrial practice and ecology literature for a long time. In fact, to reduce the environmental concerns, sustainable supply chain management seeks to diminish the materials' flow and minimize the unintentional harmful consequences of consumption and production processes. Customers and governments are becoming increasingly aware of the environmental sustainability in the CE era, which allows businesses to concentrate more resources on reverse logistics (RLs). However, most manufacturing enterprises have been inspired to outsource their RL operations to competent 3PRLPs due to limited resources and technological limitations. In RL outsourcing practices, the selection of the best 3PRLP is helpfully valuable due to its potential to increase the economic viability of enterprises and boost their long-term growth.

There is an increasing demand for higher-accuracy dimensional measurements of nano- and micro-structures. Recently, the authors presented a fiber Bragg grating (FBG) sensor-based dynamic nano-coordinate-measuring machine (CMM) probe for true three-dimensional coordinate measurement, in which a specific mechanical structure with several FBG sensors was developed to provide the probe with sensitivity to loading in all directions.

The study presents a three-dimensional sensing and demodulation system based on an improved matched filter design and the time division multiplexing technique that helps solve the problem of multiplex FBG-signals conflicts. In addition, the application of the dynamic mode of the probe system effectively solves the problem presented by the surface interaction forces.

Consequently, this FBG-based vibrating probe system has increased sensitivity to strain, while maintaining smaller contact force. The experiments for testing probe performance show that the prototype yielded a measurement resolution of 13 nm, a repeatability of 50 nm and a vertical measurement force of less than1.5 mN.

The force tests in the horizontal directions are difficult to conduct because both the probe and the dynamometer are only adaptable to vertical use.

Development of the FBG-based dynamic nano-coordinate-measuring machine probe will achieve a new and inexpensive method for higher-accuracy dimensional measurements of nano- and micro-structures, such as micro-electromechanical systems, micro-fluidic chips, inkjet and diesel engine injector nozzles that are in overall dimensions within the micrometer scale.

The study presents a three-dimensional sensing and demodulation system for the vibrating nano-coordinate-measuring machine probe based on FBG sensors. The prototype yielded a measurement resolution of 13 nm, a repeatability of 50 nm and a vertical measurement force of less than1.5 mN.

This paper focuses on the differences in domain intellectual structure discovery between author bibliographic coupling analysis (ABCA) and author co-citation analysis (ACA) considering all authors. The purpose of this study is to examine whether and in what ways these two all-author network approaches yield different results.

The sample was collected from the database of Web of Science, including all articles published in Scientometrics and Journal of Informetrics from 2011 to 2020. First, 100 representative authors were selected from each set, and ABCA matrices and ACA matrices were constructed. Second, factor analysis was carried out on the matrices, to detect the intellectual structure of scientometrics and informetrics.

The intellectual structures identified by ABCA and ACA are similar overall, but the results differ somewhat when it comes to specific structures. The ABCA is more sensitive to some highly collaborative research teams and presents a clearer picture of current intellectual structures and trends while ACA seems to have some advantages in representing the more traditional and proven research topics in the field. The combined use of ABCA and ACA allows for a more comprehensive and specific intellectual structure of research fields.

This paper compares the performance of ABCA and ACA detecting the intellectual structure of the domain from the perspective of all authors, revealing the intellectual structure of scientometrics and informetrics comprehensively.

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-12-2020-0540.

Using unique trade credit insurance data from China, we examine whether trade insurance claims are associated with audit efforts and audit quality.

The paper is based on a sample of Chinese firms to study insurance claims of trade credit insurance that affects abnormal audit fees.

In this study, we find that firms with high insurance claims pay higher abnormal audit fees. Further, our findings indicate that firms with high insurance claims have a short audit report lag and tend to select local audit firms.

To the best of our knowledge, this is the first study to investigate the association between trade credit insurance claims and audit efforts. In addition, we contribute to the literature on the agency cost of abnormal audit fees.

Ethical decision making, business ethics.

This case is applicable to MBA, EDP and EMBA courses.

TOREAD, a professional provider of outdoor equipment in China, started in business by producing and selling tents. To meet market demand, TOREAD expanded its product line which ranges from outdoor durable tent products to “pan-outdoor” products including footwear and clothing. During the critical expansion phase, TOREAD was challenged by a quality problem in a batch of outsourced sandals that had been manufactured by a contracted supplier. By researching different options and going through an ethical decision making process, TOREAD made the choice of destroying all “problem sandals”. Since then, TOREAD has focused development on product quality improvement and product innovation to establish a sustainable brand image and generate social benefits. TOREAD's decision making in the critical development phase helped it to become the leader in the outdoor product industry in China.

This case may be used for courses such as business ethics and strategy. By learning this case, students can understand the process of making ethical decisions when facing moral dilemmas among corporate decision makers, employees and relevant interested parties, and learn how to make strategic decisions to balance company profit growth and social benefits in critical development phases.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Based on the perspectives of social capital, image motivation and motivation affordances, this paper explores the direct and moderation effects of different kinds of motivations (i.e. relationship-based motivation, community-based motivation and individual-based motivation) on users' continuous knowledge contributions in social question and answer (Q&A) communities.

The authors collect the panel data of 10,193 users from a popular social Q&A community in China. Then, a negative binomial regression model is adopted to analyze the collected data.

The paper demonstrates that social learning, peer recognition and knowledge seeking positively affect users' continuous contribution behaviors. However, the results also show that social exposure has the opposite effect. In addition, self-presentation is found to moderate the influence of social factors on users' continuous use behaviors, while the moderation effect of motivation affordances has no significance.

First, this study develops a comprehensive motivation framework that helps gain deeper insights into the underlying mechanism of knowledge contribution in social Q&A communities. Second, this study conducts panel data analysis to capture the impacts of motivations over time, rather than intentions at a fixed time point. Third, the findings can help operators of social Q&A communities to optimize community norms and incentive mechanisms.

This paper aims to study the affecting factors on bird nesting on electronic railway catenary lines and the impact of bird nesting events on railway operation.

First, with one year’s bird nest events in the form of unstructured natural language collected from Shanghai Railway Bureau, the records were structured with the help of python software tool. Second, the method of root cause analysis (RCA) was used to identify all the possible influencing factors which are inclined to affect the probability of bird nesting. Third, the possible factors then were classified into two categories to meet subsequent analysis separately, category one was outside factors (i.e. geographic conditions related factors), the other was inside factors (i.e. railway related factors).

It was observed that factors of city population, geographic position affect nesting observably. Then it was demonstrated that both location and nesting on equipment part have no correlation with delay, while railway type had a significant but low correlation with delay.

This paper discloses the principle of impacts of nest events on railway operation.

Given that environmental issues have become increasingly critical in business operations, from the lens of guanxi, this study explores the impact of relational capital on green innovation in a knowledge-driven context of new energy enterprises. Additionally, the moderating effect of corporate environmental responsibility (CER) on the above relationship is analyzed.

This study takes 162 Chinese new energy enterprises from 2010 to 2020 as the research sample. For empirical analysis, factor analysis is adopted to comprehensively measure relational capital, while green innovation is embodied in two dimensions, namely radical green innovation (RGI) and incremental green innovation (IGI).

Relational capital significantly promotes RGI and IGI. Moreover, it is found that implementing CER strengthens the positive relationship between relational capital and RGI but weakens the positive relationship between relational capital and IGI.

It is evident that existing literature on green innovation mainly focused on a single perspective rather than from different dimensions. In addition, few scholars have drawn from stakeholder theory to elucidate the interaction of relational capital with corporate responsibility practices. In this regard, this study examines the link between relational capital and green innovation while examining the moderating effect of CER, which provides valuable insights for future research on relational governance and innovation management. Furthermore, this study innovatively centers on new energy enterprises in China, which are pioneers and facilitators of green development, as the research subject. Considering relevant studies are still nascent in this domain, our empirical results are of extensive practical guidance for managers and practitioners to promote environmental sustainability.

The purpose of this paper is to establish the optimization model of designs for sparse distributed pile foundation based on multi‐goals fuzzy optimization theory, to promote the application of the optimization model into project.

In the designing of sparse distributed pile foundation, there are many feasible design schemes, the selection of designs is a decision making of multi‐goals and factors. Owing to uncertain and imprecise environment in which the designing of sparse distributed pile foundation exists, the theories of fuzzy optimization are chosen as mathematical framework to optimize the design schemes.

Since relative optimal degree is used to judge, the optional result of using fuzzy optimization theories in sparse pile foundation design selection is more rational according to a site project.

The availability of data and precision of index weight selection are the main limitations as to which model will be applied.

A very useful optimal method for the sparse pile foundation design selection.

The new approach of optimal selection for sparse pile foundation design due to fuzzy optimization theories.

The purpose of this paper is to acquire doubly variable precision‐based knowledge rules from incomplete decision tables (IDTs) in the framework of pansystems methodology. It suggests a new variable precision limited tolerance – a special pansystems relation – rough set model with precision inclusion and a reduct procedure in which it overcomes the non‐monotony in forming tolerance classes when reducing an attribute from attribute set.

Through introducing variable precision and limited tolerance relation in IDT, it constructs symmetric binary relation, dissimilar to non‐symmetric relation proposed by others, and then forms tolerance classes. It proposes a new reduction procedure with absolute value calculation to avoid tolerance classes being non‐monotone. Using variable inclusion, it obtains lower and upper approximations with noises.

Tolerance classes are not monotone with the reduction of attribute from attribute set in the proposed variable precision and limited tolerance relation, but it remains symmetry. Proposed reduction procedure with absolute value calculation is a new approach in adjudging whether a reduct equals to the original whole attribute set within a error range or not.

Using variable precision and limited rough set model with variable inclusion to mine deep knowledge from IDT is a paradise in knowledge discovery in dealing with non‐determinative and vague problems.

The formation of symmetric tolerance relation is natural. The reduction procedure with absolute value calculation is new and not similar to those existed in literatures.