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As green marketing is a critical function of green supply chain management, it has generated a great deal of discussion in public discourse and academic research. Interestingly, there is a gap in the research on how a company can effectively invest and manage various green marketing activities. Thus this paper aims to introduce a grey multiple criteria decision-making methodology to investigate the relationships between green marketing activities and performance outcomes (environmental and business performance). This paper seeks to make the following contributions to the green supply chain management literature. First, review the literature to identify implementation activities for green marketing from green supply chain management literature. Second, develop a methodology to evaluate relationships of green marketing activities by integrating grey number and rough set method. Third, obtain various decision rules relating the various green marketing activities to the environmental and/or business performance outcomes through an illustrative application within an incomplete information system. Knowing those rules to help in the implementation, management, and evaluation of these green marketing activities is valuable to both researchers and practitioners. Included in the discussion are insights into how these rules for individual and aggregated performance (environmental, business, and joint performance) may be evaluated. Practical and research implications of this work are detailed in the final section of this paper.

This paper aims to discuss the effect of frontline employees' emotional labor (surface acting vs. deep acting) on customer satisfaction and the moderating role of responsibility attributions in the situation of robot service failure.

The scenario-based experimental method was designed to perform hypothesis testing and SPSS was used to analyze the data from the 363 questionnaires collected.

The results indicate that (1) employees' emotional labor recovery has a double-edged sword effect. Deep acting improves customer satisfaction, while surface acting undermines the effectiveness of service recovery and leaves customer satisfaction below previous levels. (2) Customers' responsibility attributions for service failure moderate the effect of service recovery.

To the best of the authors’ knowledge, this is the first study to focus on the role of frontline employees' emotional labor in robot service failure contexts, which not only enriches and expands the relevant literature in this domain, but also deepens the understanding of how emotional labor and responsibility attribution effect the customer satisfaction.

The purpose of this study is to analyze the speed characteristics of the water hydraulic axial piston motor. The speed performance of water hydraulic piston motor which uses water as medium is different from that mineral oil one.

To analyze the speed characteristics of the water hydraulic motor, the speed model of a swash plate water hydraulic piston motor is developed theoretically and a simulation model with AMESim is built.

The effects of clearance between friction pairs and input pressure on the speed are analyzed and compared between the theoretical and numerical models.

The results of the theoretical and simulation models both verify that the clearance of friction pairs is the key factor in the hydraulic piston motor’s speed.

Carbon steel has a high application rate in modern industry, but this type of steel has the defect of high wear. This study aims to improve the surface friction and wear performance of carbon steel under such working conditions.

In this study, a dry film lubricant based on graphite powder was prepared by the ultrasonic dispersion method, and deposited on the surface of carbon steel specimens by the simple pressure spraying technology. At the same time, molybdenum disulfide and polytetrafluoroethylene dry film lubricants were developed by the same method, and the comparative experimental study on friction and wear was carried out in the end-face friction tester.

The results show that the deposition effect of graphite and molybdenum disulfide dry film lubricants on the surface of carbon steel is obviously better than that of polytetrafluoroethylene dry film lubricant. Compared with molybdenum disulfide and polytetrafluoroethylene dry film lubricant, graphite dry film lubricant has the best friction and wear performance on the surface of carbon steel. The working life of carbon steel specimens sprayed with graphite dry film lubricant decreases with the increase of pressure load and rotation speed. The combination of load and sliding speed will accelerate the transition of the coating to a stable direction. In addition, the micro lubricant particles formed in the wear process will form particle flow lubrication, and the appropriate addition of particle powder of the same material will also prolong the normal antifriction time of the lubricant.

These findings developed a dry film lubricant that can effectively improve the friction and wear properties of carbon steel surface.

The purpose of this paper is to analyze the cavitation characteristics of a water hydraulic axial piston motor (WHAPM) to improve the water motor performance, to reduce the vibration and noise and to prolong the service life of the motor.

The computational fluid dynamics (CFD) software PumpLinx is chosen to do cavitation analysis of the WHAPM. In this case, first, cavitation mechanism of the water piston motor is analyzed in depth. Then, considering the effects of bubble dynamics, the rate of phase transition, turbulence effects and non-condensable gas, the full cavitation model is selected, the dynamic CFD numerical model of internal flow field on the water hydraulic piston motor is established based on PumpLinx software and the fluid cavitation inside is numerically studied. Finally, the influence of the valve plate and pistons on motor cavitation is analyzed.

Research results show that there are two serious cavitation regions: one is the pressure transition region of the valve plate that is near the top dead center, and the other is the low-pressure region of the piston that is near the low-pressure transition area. Moreover, the more serious cavitation area is on the valve plate region.

The simulation results show that the proposed algorithm is able to detect the cavitation characteristics of the water piston motor. Besides, it is deduced that valve-plate structure optimization is more important than pistons to reduce cavitation influence.

This study aims to report the CO₂ corrosion performance of 3Cr steel and 3Cr2Al steel and reveal the role of aluminum in mitigating corrosion of low-Cr steel.

Aluminum was added to 3Cr steel to prepare a new type of 3Cr2Al steel, and the effect of aluminum on the corrosion resistance of pipeline steel was studied using morphology observation and composition analysis, weight loss tests and electrochemical test.

In the CO₂/O₂ coexistence environment, the average corrosion rate of the 3Cr2Al steel was obviously lower than that of the 3Cr steel. The addition of aluminum expanded the range of prepassivation, and the dynamic potential polarization curve of 3Cr2Al steel showed duplex prepassivation phenomena. 3Cr steel underwent severe local corrosion, and 3Cr2Al steel underwent uniform corrosion. The addition of aluminum contributed to the formation of a dense corrosion product layer and greatly reduced the localized corrosion sensitivity.

The studies on CO₂ corrosion of aluminum containing low-Cr steel are quite rare. This study clarifies the role of aluminum by comparing the corrosion behavior of 3Cr2Al and 3Cr steel. The effect of aluminum on the growth of corrosion product film was discussed, and the duplex prepassivation phenomena of Cr and Al were revealed.

In this paper, the authors aim to study the effect of hydrogen on the pitting corrosion behavior of Incoloy 825, a commonly used material for heat exchanger tubes in hydrogenated heat exchangers.

The pitting initiation and propagation behaviors were investigated by electrochemical and chemical immersion experiments and observed and analyzed by scanning electron microscope and energy dispersive spectrometer methods.

The results show that hydrogen significantly affects the electrochemical behavior of Incoloy 825; the self-corrosion potential decreased from −197 mV before hydrogen charging to −263 mV, −270 mV and −657 mV after hydrogen charging, and the corrosion current density increased from 0.049 µA/cm² before hydrogen charging to 2.490 µA/cm², 2.560 µA/cm² and 2.780 µA/cm² after hydrogen charging. The pitting susceptibility of the material increases.

Hydrogen is enriched on the precipitate, and the pitting corrosion also initiates at that location. The synergistic effect of hydrogen and precipitate destroys the passive film on the metal surface and promotes pitting initiation.

The purpose of this paper is to study a new liquid-phase assisted texture treatment method to improve the tribological properties of 304 stainless steel.

Three groups of textured type (KY, KJ and YJ) were prepared on 304 stainless steel surface using laser circular and cross scanning method in air and liquid assisted condition. The surface morphology and element content of test samples were measured with scanning electron microscope, energy spectrum. Then, the tribological test was carried out using MWF-500 reciprocating friction and wear testing machine under dry and oil lubrication condition.

The experimental results showed that the textured surface of laser processing in air was obviously blackened, and the oxygen content was increased from 16.9% to 24%. These cases did not occur on liquid-assisted laser textured surface, which induced a better wettability and surface texture processing quality. For friction test, the friction coefficient of cross-scanning textured surface prepared in assisted liquid (YJ) was the smallest. It is reduced by 55% in oil lubrication case compared to the original surface (YS). The cross-scanning textured surface prepared in air (KJ) was a little worse in friction coefficient and a little better in wear quantity than the cross-scanning textured surface prepared in assisted liquid (YJ). It is indicated that the laser processing surface with assisted liquid has obvious advantages in surface texture quality and interfacial tribological property. The main reason is that the assisted liquid plays a role in cooling and protecting action of the machined surface. The bubbles, generated at the solid–liquid interface because of the laser heat effect, scatter the laser beam and carry out the processed melt meanwhile. The lubricating medium is easier to penetrate and store in the contact interfaces because of the higher surface textured performance and wettability.

The main contribution of this work is in providing a new surface texture processing method that has a better surface micropits quality and interfacial tribology regulation ability.

The purpose of this study is to elucidate the effects of electric-arc-induced ablation on the corrosion behavior of pipeline steel in neutral and high pH environments.

Electrochemical testing, an atmospheric-pressure immersion experiment and various techniques (e.g. scanning electron microscopy, energy dispersive X-ray spectroscopy and X-ray photoelectron spectroscopy) were used to examine the effects of electric-arc-induced ablation on the corrosion behavior of pipeline steel in neutral and high pH environment.

Electric-arc-induced ablation occurred preferentially in areas of inclusion. The corrosion resistance of an ablation pit was lower than that of non-ablation areas. In the neutral soil solution, general corrosion was the dominant corrosion that affected pipeline steel; the effect of ablation was small but pitting corrosion could still be induced. In a high pH environment, the samples without ablation were passivated, whereas the samples with ablation pits could not be passivated; the ablation pits were likely to develop pitting corrosion.

Electric-arc-induced ablation can reduce the corrosion resistance of pipeline steel under high-voltage direct current interference.