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Book part
Publication date: 26 August 2020

Ante Mandić, Smiljana Pivčević and Lidija Petrić

Building on a TripAdvisor data for five Mediterranean destinations, namely, Greece, Croatia, Italy, France and Spain, this study analyses the constituents of restaurants'…

Abstract

Building on a TripAdvisor data for five Mediterranean destinations, namely, Greece, Croatia, Italy, France and Spain, this study analyses the constituents of restaurants' online reputation and their interrelation with destination competitiveness, in particular two Travel and Tourism Competitiveness Index (TTCI) pillars, namely, Prioritisation of Travel and Tourism and Price Competitiveness.

The analysis has revealed that restaurants' online reputation is positively influenced by two factors, namely, Core elements, i.e. cooking, service and price-quality ratio, and Price. Furthermore, the restaurants' online reputation does not influence destination competitiveness (TTCI) directly, but indirectly throughout its main constituents, i.e. service and price. Price is the only variable with significant influence on overall TTCI. Within the sample of these destinations, Balkan countries, i.e. Greece and Croatia, perform very well in terms of their restaurants' online reputation. On the other hand, considering the overall TTCI rating, their competitive positions are substantially lower than those of Italy, France and Spain.

The study provides new insights into the relationship between gastronomic offer and destination competitiveness, and valuable practical implications for destination and hospitality management. Moreover, this study addresses various gaps in existing research on this topic. Specifically, it validates the reputation elements presented online using TripAdvisor data and analyses the impact of electronic Word of Mouth (eWOM) not only as the outcome variable of other constructs, as is the case in the literature, but also as a central construct of the analysis. In doing so, it extends current research on this topic and fills the gap regarding the inclusion of the supply-side stakeholder perspective, which has long been recognised as necessary in any attempts to measure competitiveness.

Details

Gastronomy for Tourism Development
Type: Book
ISBN: 978-1-78973-755-4

Keywords

Article
Publication date: 5 October 2012

Ljudevit Pranić, Lidija Petrić and Liljana Cetinić

The purpose of this paper is to empirically investigate residents’ perceptions of social impacts from co‐hosting the 2009 World Men's Handball Championship (WMHC09) in a…

4092

Abstract

Purpose

The purpose of this paper is to empirically investigate residents’ perceptions of social impacts from co‐hosting the 2009 World Men's Handball Championship (WMHC09) in a small Croatian city – Split – in response to the need for social impacts research at a variety of sport tourism events and locations. Additional analysis was performed on a number of socio‐demographic factors that may affect the magnitude of residents’ perceptions.

Design/methodology/approach

A quantitative methodology was employed using a convenience sampling method. A drop and mail‐back technique with self‐completed surveys was used. A total of 92 completed surveys were returned. Mann‐Whitney U and Kruskal‐Wallis tests were used to test for patterns of social impacts across demographic variables.

Findings

Overall, respondents’ perceived the social impacts from co‐hosting WMHC09 as mostly positive. However, the majority of respondents believed that the public monies spent on a new arena construction should have been allocated to construct facilities for which there is a greater public need (healthcare centers, schools, etc.). Variations in respondents’ perceptions generally could not be explained by their socio‐demographic characteristics.

Practical implications

Any future decisions to use public monies for one‐time financially intensive events should perhaps be subjected to a decision by a popular vote.

Originality/value

This is one of the few studies to examine the residents’ perceptions of the social impacts of sport tourism events in transition countries. It also extends social exchange theory and reports validity and reliability of the social impacts scale.

Details

International Journal of Event and Festival Management, vol. 3 no. 3
Type: Research Article
ISSN: 1758-2954

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Content available
Book part
Publication date: 26 August 2020

Abstract

Details

Gastronomy for Tourism Development
Type: Book
ISBN: 978-1-78973-755-4

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