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This study explores how Taiwanese college and technical institution libraries familiarize users with library facilities and information resources. Three relevant literatures were reviewed to identify the general trends from the past. Questionnaires were distributed to 19 colleges and 50 technical institutions, 61 institutions responded. Various user education programs, implementation methods and evaluations were explored in the survey. Lists of common difficulties and the problems faced by library staff and their suggestions were profiled and compiled. Analyses based on the survey findings are made and suggestions centered on the analysis results are provided to interested fellow librarians in Taiwan.

A makerspace has recently been identified as an essential learning field for cultivating students’ creative and thinking abilities. Creating a makerspace service within a university library is vital, as it fosters innovation, interdisciplinary learning, practical skills, entrepreneurship and career readiness while transforming the library into a dynamic centre for hands-on education and collaboration. Nevertheless, the wide-ranging functions and uses of makerspace equipment can potentially lead to a situation where librarians are overwhelmed by their duties due to manpower constraints. Therefore, this study aims to develop a novel game-based augmented reality navigation system (GARNS) based on the Octalysis gamification framework and scaffolding theory to support makerspace user education, hoping to promote learners’ learning motivation and their immersive experience and to enhance the learning performance of makerspace user education.

With a true experimental research method, 24 grade 11 students from a high school in Keelung City, Taiwan, were recruited to participate in the experiment on makerspace user education. Among them, ten students were randomly assigned to the experimental group using the GARNS and the other seven students were randomly assigned to a control group using the Web navigation system. The remaining seven students were assigned to a second control group using the narrative guided tour with a librarian to conduct makerspace user education.

Analytical results show that learners can achieve significant learning effectiveness using the GARNS, Web navigation system or traditional narrative guided tour with a librarian for makerspace user education. There were no significant differences in learning effectiveness and motivation neither between the GARNS group and the narrative guided tour with a librarian group nor between the Web navigation system group and the narrative guided tour with a librarian group. However, there were significant differences in learning effectiveness and motivation in terms of the value and expectation dimensions of learning motivation between the GARNS group and the Web navigation system group, and the GARNS group was significantly better than the Web navigation system group.

The study’s practical implication on makerspace user education is to reduce the manpower of a university library with makerspace services by the proposed GARNS that can offer a practical solution to enhance the learning effectiveness and motivation of makerspace through immersive game-based autonomous learning. Additionally, the study’s theoretical contribution lies in its innovative combination of game-based learning and scaffolding theory, while its practical significance stems from its potential to revolutionize makerspace user education, enhance motivation and performance and influence the broader landscape of educational technology.

This study combines game-based learning with augmented reality tools to develop a novel GARNS, which provides an innovative and effective learning tool suitable for the characteristics of makerspace and contributes to promoting makerspace user education and diversified learning modes. Additionally, most interviewees believed that using GARNS for educating makerspace users could assist them in consistently evaluating, choosing and discovering educational tasks in a library makerspace. This study contributes to promoting the popularization of makerspace user education.

The focus of this study is the development of effective user education programs that will enhance the use of electronic information resources (EIR) in an era of electronic information for the students of the University of Agriculture, Abeokuta, which consequently could be adapted for students in other higher institutions of learning.

This study was carried out during the first semester of the 2010/2011 academic session (November 2010 to February 2011), employing a survey method. The target population is postgraduate students (postgraduate diploma, Master's degree and Doctor of Philosophy students) of the seven colleges that run postgraduate programs at the University of Agriculture, Abeokuta. Of a total population of 330 postgraduate students, 250 postgraduate students were selected randomly using a purposive sampling technique since the student population was not evenly distributed across the colleges. Administration and retrieval of the questionnaire lasted for six weeks.

The findings of this study have shown that the user education program of Nimbe Adedipe Library is not adequate; the library provides more library orientation than bibliographic instruction and information literacy skills. It was also found that few of the students received training on EIR usage while an analysis of the open‐ended questions revealed that the students got to know how to use electronic resources through their own efforts, periodic training in the library, and through the efforts of some library staff and friends. It was also found that use of EIR has a great impact on the respondents' academic activities, as reflected in their responses, where the students agreed that their academic work would suffer without the use of EIR.

It is the belief of the researchers that empirical research on the use of library resources is crucial for the design and implementation of user education programs.

The results of this study will be a meaningful addition to the literature of library and information science in the area of user studies.

For a field approaching a critical period of reappraisal and rethinking of methods, user education is well served by secondary material. A definitive history of training in the use of the library by Bonn in 1960 has been followed by a steady flow of review articles on the subject. Tidmarsh in 1968 concentrated on instruction in the use of academic libraries. After briefly tracing the historical background in Britain and America she went on to describe developments in Britain in theory and practice following the proposals of the Library Association University and Research Section in 1949 for a three‐stage user education programme. She concluded her review with a discussion of the three main problems that were then, and to a certain extent still are, hampering the spread of user education—inadequate finance, lack of timetabled time, and indifference of academic staff. Mews reviewing developments in teaching the use of books and libraries, again with reference to British academic libraries for the period 1966–70, examined courses reported during that period paying particular attention to instruction for new students and undergraduates. Trends she noted included a move to the use of audio‐visual aids and to the appointment of information officers, bringing new opportunities for person‐to‐person enquiries. Surveying current practice in 1970 Pugh noted many difficulties faced by library instruction programmes at the time. These problems were taken up by Scrivener in a significant article describing instruction in library use as a persisting problem. ‘The welter of writing shows clearly the extent of interest in the subject and equally clearly that it is a problem (or complex of problems) to which no generally accepted solutions have been found.’ In America the approaches to teaching library skills to college students have been studied by Dudley, a study which included descriptions of two accredited courses at the Berkeley and Los Angeles campuses of the University of California. More recently Givens after discussing the history of the role of the library in user education studied the educational developments of the ‘sixties and the libraries’ response. He discussed the componsnets of a user education programme and the rethinking and reorganization that would be required to achieve that programme.

Gives an overview of the current diverse user education scene in academic libraries. Discusses why libraries carry out user education and the arguments for and against. Describes the different forms of user education covering library orientation, bibliographic instruction, information skills teaching, on‐line instruction and course‐related instruction, and instructional methods and their appropriateness to different situations. Offers guidance on how to go about setting up a programme of user education from the planning stage to the evaluation of the programme.

A survey carried out during 1998 investigated the use of the World Wide Web for user education in 68 UK university libraries. Almost three‐quarters of the libraries surveyed make use of the Web for this purpose. The Web is used as a supplement to existing user education, in order to support independent, student centred learning and to reach parttime and distance learners. Just ten percent of user education is delivered solely via the Web, but libraries indicated that use will grow in the future. It was found that greater use is made of the Web for information skills training than for library induction. The authors suggest a number of reasons why more use is not being made of the Web for user education and propose future developments in this area. Web‐based instruction is unlikely to completely replace traditional methods, but it can be used to supplement and extend existing provision.

A common definition of user education (otherwise known as reader instruction or library instruction) is:

Presents a description of user education in academic libraries in India. Discusses briefly the development of the concept on the international scene; then highlights the description of the programme on the national scene. Analyses the problems and constraints responsible for the slow progress of the programme and makes recommendations for action.

The GAELS Project is a two‐year project funded by the Scottish Higher Education Funding Council (SHEFC) strategic change initiative, which promotes collaborative information services to engineering researchers at Glasgow and Strathclyde Universities. This paper examines the role of user education in this process. We use arguments against the effectiveness of library skills education and evaluative methods learned from human‐computer interface design as a means of improving information skills training and as part of a general reflection on user education and library services. Such an approach shows how networked learning materials can be an effective tool for promoting a collaborative library service across the Glasgow Metropolitan Area Network.

User education programmes fall into two categories. They may aim simply to help the student through his course and familiarise him with a single library (short‐term objectives), or to provide a fuller awareness of the generation, role, and use of information which may allow him to research problems in any subsequent professional situation (long‐term objectives). It is argued that the latter are more valuable; the objectives of librarian and student on such courses are discussed in detail. A user education course based on long‐term objectives is described, and its effects on student and library discussed. Finally, the contribution of user education to the “information society” is considered, and user education programmes with long‐term objectives preferred.