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The purpose of this paper is to explore how robots are being used in libraries and information centers to transform their services and what are the future possibilities and trends in the application of robots in libraries.

Through a review of the literature, this paper analyzes various library websites and consults literature relating to the use of telepresence robots in libraries; the current application of robots in libraries has been enumerated along with case studies of libraries currently adopting telepresence robots.

With the practical examples of libraries using different types of robots, this study summarizes diverse activities of artificial intelligence-mediated robots. The uses of telepresence technology in libraries help to enhance library services, reach new users and provide a more inclusive and accessible library experience. Telepresence robots enhance the quality and accessibility of library services, expand library outreach and provide new opportunities for virtual engagement and programming. The application of telepresence robots in libraries can offer many benefits, but there are also several challenges that libraries must address to ensure successful implementation.

This study will motivate libraries and library professionals to take advantage of adopting telepresence robots in library and information center services and further accelerate library operations in the right direction.

This paper highlights how the introduction of telepresence robots in libraries improves services and productivity and creates a more engaging environment for the user group. The benefits and challenges of using robots in the library and the future trend in the application of telepresence robots in libraries are also discussed.

The purpose of this paper is to measure the relationship of technology acceptance model (TAM) variables (PEOU and PU) with behavioral intention (BI) and attitude in mobile and digital libraries context. This study also examines the relationship of external variables (information quality and system quality) with TAM variables (PEOU and PU) in mobile and digital libraries context.

This meta-analysis was performed through PRISMA-P guidelines. Four databases (Google Scholar, Web of Science, Scopus and LISTA) were used for searching, and the search was conducted according to defined criteria.

Findings of this study revealed a large effect size of PU and PEOU with BI. There was also a large effect size of PU and PEOU with attitude. A medium effect size was found between SysQ → PU, InfoQ → PU and SysQ → PEOU. However, there was a small effect size between InfoQ and PEOU.

To the best of the authors’ knowledge, there was no study published till the time of conducting this meta-analysis. Hence, this study fills the literature gap. This study also confirms that TAM is a valid model in the acceptance and use of technology in mobile and digital libraries context. Thus, the findings of the present study are helpful for developers and designers in designing and developing mobile library apps. It will also be beneficial for library authorities and system librarians in designing and developing digital libraries in academic settings.

This study aims to discover the factors which influence user satisfaction levels and their continuous use intention (CUI) of academic library social media, and then considers how to promote and improve further work on library social media to reduce user churn and increase user satisfaction.

An updated DeLone and McLean information systems success (D&M ISS) model and the expectation confirmation model for information systems continuance (ECM-ISC) with new variables of emotions are used to examine the factors which influence user satisfaction levels and CUI of academic library social media through 445 questionnaires. Partial least squares structural equation modelling was used to analyse the data and presented in tables.

The results show that information quality, system quality and emotions affect user satisfaction and CUI, and reveal that emotions can affect that most obviously.

The WeChat public platform is mainly used in China, so the study only focuses on Chinese academic libraries. There are still limitations on the settings of observed variables which cannot cover all the causes of users’ positive and negative emotions. In addition, although the respondents of this questionnaire can represent academic library users, 445 samples are still fairly low in contrast to the great number of academic library WeChat public platform users.

This study integrates ECM-ISC and D&M ISS models, adds positive and negative emotions as new variables, to broaden the application scope of these models, and demonstrates the applicability of these two models in the fields of researching academic library social media, expanding and deepening related theories above. This also provides practical reference for academic libraries on how to improve user satisfaction and CUI of academic library social media and academic library WeChat public platforms, promoting the development of academic library social media.

Researchers in information studies have examined fictional depictions of libraries in various mediums because these images can reflect and influence real-life experiences and attitudes. Video games, despite being relatively overlooked, are increasingly culturally relevant and can indicate library users' real needs and desires. This study investigates the ways in which video games depict characters using libraries to seek and use information.

A qualitative content analysis approach incorporating methods from information studies and game studies was applied. Tancheva's (2005) semiotic analysis of fictional libraries and Carr's (2019) textual approach provided the framing for the unique aspects of video games and their meanings. Carroll (2021)'s character analysis and Chatman (1996)'s theory on insiders–outsiders dynamic underpinned the data collection and analysis. The purposive sample included 15 video games released since 2010.

Video games depict game characters visiting libraries to solve short-term problems, to gain knowledge to improve themselves or to bond with others. Protagonists are often depicted as adventurers or outsiders who must adapt to unfamiliar places and situations to achieve their wider objectives. In these games, libraries provide useful documents, spaces or helpful guides and intellectuals who assist the protagonists. As outsiders, the protagonists seek information in libraries to help them learn about their environments and to immerse themselves in the local histories and cultures in their worlds. Overall, these depictions highlight both short- and long-term benefits of library use.

As with existing studies, the ways in which fictional library use appear in video games can suggest real needs and desires among library users. The findings from this study emphasise the importance of library services and spaces that help users both address short-term problems and immerse themselves in local concerns, with longer-term goals. Applying different research methods or lenses to analysing video games could deepen our understanding of what library users think and feel when they seek and use information in libraries.

This study aims to analyze the status and application/use of human–computer interaction (HCI) in libraries by conducting a systematic literature review (SLR).

A Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) approach was used to search Scopus, Web of Science and Google Scholar databases. The search criteria included research studies published in English language between 2010 and 2021, which were 4,167 citations. Out of 4,167 citations, a total of 50 studies were selected for the final analysis.

The results showed a positive attitude of librarians toward HCI applications in libraries worldwide. The results depict that one-third (30%) of the studies were conducted in the USA, followed by four (8%) studies in China. Out of 50 studies, a portion of 15 (30%) studies were based on digital libraries, followed by seven (14%) studies on academic libraries and five (10%) studies on libraries and their websites. HCI was used for searching and retrieving information, users’ interaction, authentication, online help/support, feedback, library web access, web OPAC, virtual access to resources, indigenous repository and virtual services. The most productive year was 2015, and journal of The Electronic Library had more articles on HCI than other journals.

The findings of this study could assist policymakers and library authorities in reconciling the HCI application in libraries for providing effective and efficient access and services to end-users.

This study is unique as no comprehensive study has been conducted on the use of HCI in librarianship using the SLR method.

This study assessed students' intrinsic motivation (basic psychological needs) as predictor of their usage of library facilities in the Federal University Oye-Ekiti, Nigeria.

The study adopted the quantitative case study approach. The population of this study consisted of all undergraduate students in the Federal University Oye-Ekiti, Nigeria. The systematic random sampling was used in selecting a sample of 129 students. A research question and four hypotheses were raised in the study. Two instruments were adapted and used for data collection: the “Intrinsic Motivation Inventory” (IMI) and “Students' Usage of Library Facilities Scale,” with Cronbach’s alpha reliability indexes of 0.87 and 0.78, respectively. The collected data were analysed using descriptive (frequency counts and percentages) and inferential statistics (linear regression and correlation) at 0.05 alpha level.

Findings of this study revealed that the extent of usage of library facilities in the university is low; the three basic psychological needs—perceived competence, autonomy and relatedness—significantly predict students' usage of library facilities; significant relationship exist among gender, perceived autonomy and usage of library facilities.

This study is limited to undergraduate usage of library facilities in the Federal University Oye-Ekiti. The quantitative case study research type was adopted, with a sample of 129 students. Data were collected using adapted questionnaires and analysed quantitatively using the SPSS.

The results of this study have implied that the three basic psychological needs influence students' usage of library facilities. Therefore, it is paramount that management of universities and university librarians foster students' intrinsic motivational variables for their enhanced academic performances. Also, faculties and academics by the outcome of this study are to maintain and sustain a functional social network, social interactions and collaborative works among students, while inculcating and improving the levels of students' competences, autonomy and relatedness. Further, the study has hinted the need for university management, librarians and academics to be professionally trained on promoting and sustaining students' competences, autonomy and relatedness. The universities are to continuously organise orientation and enlightenment programmes for both the old and the newly admitted students on the import, impact and usage of university libraries amidst its facilities.

Few studies have been carried out on students' usage of academic libraries especially with regard to their attitudes; however, the challenge of underutilisation of library facilities by students are yet unresolved. There is a dearth of literature regarding the influence of intrinsic motivation (the basic psychological needs) on usage of library facilities among tertiary learners, especially in Nigeria.

The aim of this study was to investigate the use of software for the automation of academic libraries in Sialkot. This study consisted of three objectives, including recognizing the reasons to adopt the software for library automation, investigating the problems faced by librarians while using library software and identifying the satisfaction level with the attributes of library software.

A quantitative research approach was used to achieve the objectives of this study. A survey was conducted to collect data from the library information science professionals working in the academic libraries of Sialkot. The data was collected from 46 library professionals through a structured questionnaire.

The findings showed that the economic cost of implementation, maintenance and the software providing multilingual support were the major reasons for adoption of software for the purpose of automation. In this study, compliance with the internet, noncooperation in library automation by university/institution, availability of training facilities, insufficient library budget, a lack of financial/economic resources, staff transfer and a lack of consultancy and technical service were identified as major issues when using library automation software. However, the respondents were quite satisfied with the performance of software attributes including circulation modules, easy to use cataloguing modules, reports’ modules, software attributes of administration modules and multilingual facility.

This study persuades library and information science professionals to automate their libraries through the adoption of library software.

Artificial intelligence (AI) is one of the emerging technologies of this time. AI is a widely used technology in library services that can transform the best services in the age of information technology. This paper aims to highlight the use of AI in library operations. Several research has been undertaken on this subject, but that only address a few applications. AI and libraries have a substantial nexus; nevertheless, the use and awareness of AI in library services are still creating question marks addressed in this paper. This study will help the policy stakeholder, librarians and scholars in the field to address these issues before the deployment of AI in library services.

This study is based on a qualitative method using content analysis techniques. An extensive review of literature on “artificial intelligence”, “smart libraries” was carried to ascertain the emerging technologies in the smart library domain. Literature was searched against various keywords like artificial intelligence, smart technologies, Internet of Things, electronic resource management, data mining and ambient intelligence. This study highlights the pros and cons of AI in library services and its possible solutions.

The findings of this study show that AI is a vibrant technology that can be used in library services; however, some obstacles like adequate funds, the attitude of librarians and technical skills are a few obstacles that hamper AI in library operations. The findings also reveal that using AI in library operations will accelerate libraries in the right direction. Furthermore, this study highlights various applications that can be deployed without spending costs.

This paper may be of interest to academic, librarians, policymakers, researchers and the government to have a perspective on initiatives in the country on application of technology in library services. This study can introduce the current status and potential of this technology to bring the technology revolution in library and information center services.

This study will motivate library professionals to take advantage of AI in library services and further accelerate library operations in the right direction.

This study covers the understanding of AI in library services that will help the librarian’s and information professionals leverage AI in library scenarios. Furthermore, the practical implication of AI in library services will bring positive change in implementing AI.