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Article
Publication date: 21 September 2022

Tan Jiang, Guang Luo, Zikai Wang and Wenhui Yu

The purpose of this study is to analyse and discuss the influencing factors of user experience in university mobile libraries and the improvement path of user experience in the…

Abstract

Purpose

The purpose of this study is to analyse and discuss the influencing factors of user experience in university mobile libraries and the improvement path of user experience in the context of mobile learning.

Design/methodology/approach

The study adopted the grounded theory research method, and the sample included 28 students from five universities, with mobile libraries as the research objects and semi-structured interview as data acquisition method. A step-by-step coding analysis of the original interview materials was conducted, which comprehensively identified the main concerns and problems encountered by users of the university mobile library apps especially in the mobile learning behaviour mode, and then a theoretical model of the influencing factors of the app user experience of the university mobile library was constructed.

Findings

A theoretical model of influencing factors was constructed, which determined that system quality, interaction quality, content quality, interface quality and function quality were the key elements of mobile library user experiences. Furthermore, based on the research results and user feedback obtained in the research process, the content and key points relating to the user experience can be elaborated in detail. In addition, this study was able to determine users' perspectives and their behavioural characteristics when engaging in mobile learning.

Originality/value

This study establishes a theoretical model of the factors influencing of the user experience of university mobile libraries based on mobile learning, which could provide a valuable reference for the design of other programs and strategies to promote user learning experiences of mobile library app in colleges and universities.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 24 January 2023

Farzane Sahli, Sirous Alidousti and Nader Naghshineh

This study identifies factors affecting brand building for academic libraries affiliated with the Ministry of Science, Research and Technology (MSRT) in Iran.

Abstract

Purpose

This study identifies factors affecting brand building for academic libraries affiliated with the Ministry of Science, Research and Technology (MSRT) in Iran.

Design/methodology/approach

This research applied the grounded theory method based on the three open, axial and selective coding steps (Strauss and Corbin, 1998). The research tool was interviews conducted with 20 experts in librarianship, marketing and branding.

Findings

Library building architecture, library information resources and services, librarians' branding, marketing activities and library management are the causal conditions affecting brand building. The national economic situation, the digital publishing situation in the country and different characteristics of the new library community are the intervening conditions affecting brand building. The role of other libraries in society in the scientific education of the new generation provides contextual conditions for brand building. The higher education system and the library parent organization play a part in the operative actions/interactions for brand building. The consequences of brand building are brand image development, brand excellence and brand behavioral loyalty for libraries. Library brand identity is also a core category in brand building.

Originality/value

Facing steep challenges by emergent services, academic libraries are ill-prepared to meet the needs of the new information society solely with traditional services and functions. Academic libraries are required to rebrand themselves to be more successful at delivering a strong performance within a changing information environment by enhancing their brand image and establishing a more effective relationship with users.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 26 December 2023

Asad Ullah Khan, Zhiqiang Ma, Mingxing Li, Liangze Zhi, Weijun Hu and Xia Yang

The evolution from emerging technologies to smart libraries is thoroughly analyzed thematically and bibliometrically in this research study, spanning 2013 through 2022. Finding…

Abstract

Purpose

The evolution from emerging technologies to smart libraries is thoroughly analyzed thematically and bibliometrically in this research study, spanning 2013 through 2022. Finding and analyzing the significant changes, patterns and trends in the subject as they are represented in academic papers is the goal of this research.

Design/methodology/approach

Using bibliometric methodologies, this study gathered and examined a large corpus of research papers, conference papers and related material from several academic databases.

Findings

Starting with Artificial Intelligence (AI), the Internet of Things (IoT), Big Data (BD), Augmentation Reality/Virtual Reality and Blockchain Technology (BT), the study discusses the advent of new technologies and their effects on libraries. Using bibliometric analysis, this study looks at the evolution of publications over time, the geographic distribution of research and the most active institutions and writers in the area. A thematic analysis is also carried out to pinpoint the critical areas of study and trends in emerging technologies and smart libraries. Some emerging themes are information retrieval, personalized recommendations, intelligent data analytics, connected library spaces, real-time information access, augmented reality/virtual reality applications in libraries and strategies, digital literacy and inclusivity.

Originality/value

This study offers a thorough overview of the research environment by combining bibliometric and thematic analysis, illustrating the development of theories and concepts during the last ten years. The results of this study helps in understanding the trends and future research directions in emerging technologies and smart libraries. This study is an excellent source of information for academics, practitioners and policymakers involved in developing and applying cutting-edge technology in library environments.

Article
Publication date: 18 April 2023

Mehreen Azam and Khurshid Ahmad

This paper aims to measure the adoption of big data analytics (BDA) to achieve sustainability in services being offered in university libraries in Pakistan.

Abstract

Purpose

This paper aims to measure the adoption of big data analytics (BDA) to achieve sustainability in services being offered in university libraries in Pakistan.

Design/methodology/approach

The study applied a unified theory of acceptance and use of technology (UTAUT) as a framework and used quantitative data collection and analysis method. In total, 246 university library professionals were surveyed using a questionnaire consisting of UTAUT factors. The gathered data were analyzed using partial least structural equation modeling (PLS-SEM).

Findings

The results showed that performance expectancy (PE), effort expectancy (EE) and social influence (SI) significantly impacted the behavioral intention (BI) to adopt BDA. Facilitating conditions (FCs) have a statistically significant influence on the adoption of big data in libraries, while BDA has a statistical influence on the sustainability of library services (SLS).

Practical implications

BDA assists libraries in making better decisions about demand-driven collection creation, library space management, usage tracking, and quality maintenance in routine and repetitive library tasks such as cataloging, indexing, archiving, administration, preservation and representation. BDA supports libraries in making more cost-effective, innovative, user-oriented services, resource transferring, social identity, resource utilization, healthier user experience, strategic planning, informed decision-making and state-of-the-art infrastructure.

Originality/value

The foundation of this study is based on information gathered from various sources and university libraries in Punjab to better understand the challenges associated with using BDA for the SLS in Pakistan.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 6 November 2023

Hoi Ching Cheung, Yan Yin Marco Lo, Dickson K.W. Chiu and Elaine W.S. Kong

This study examines academic librarians' perceptions and attitudes toward Internet of Things (IoT) applications in Hong Kong academic libraries and the problems and possible…

Abstract

Purpose

This study examines academic librarians' perceptions and attitudes toward Internet of Things (IoT) applications in Hong Kong academic libraries and the problems and possible improvements in using IoT technologies to strengthen library services.

Design/methodology/approach

This qualitative research used video conferencing software for semi-structured, one-on-one interviews. Participants were given introductory material about the IoT and asked to complete an interview. The data were analyzed using inductive theme clustering for this study.

Findings

The analysis identified three themes: perception about applying IoT technology to the library, problems and improvements in using IoT. Participants were generally optimistic about the potential benefits of IoT for improving library operations and providing personalized services. However, they also expressed concerns about privacy and security, errors and extra efforts for information literacy training. They suggested improvements such as incorporating facial recognition technology, advanced RFID technology and collections identification technology to enhance user experience.

Originality/value

Most studies examined users' views rather than librarians' on IoT applications, which few studies cover, especially in East Asia.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 20 February 2023

Farshad Parhamnia

The present study aimed to investigate the impact of social networks on the use of academic libraries by university students.

Abstract

Purpose

The present study aimed to investigate the impact of social networks on the use of academic libraries by university students.

Design/methodology/approach

The method used in the present study was a survey. The statistical population included 461 university students. The data collection tool was a questionnaire. The result of the Cronbach test was equal to 0.726 indicating the acceptable reliability of the questionnaire. For data analysis, descriptive statistical methods and inferential statistical methods using SPSS 21 software were employed.

Findings

The findings showed that 243 of the participants used social networks for 4–6 h a day, 192 students never used university libraries and 229 used the university library only once in a month. Communication with friends was also reported to be one of the main goals in using social networks. The results of regression analysis also indicated that four predictor variables including information retrieval, social influence, trust and attractiveness of social networking environment were statistically able to explain the variance of reluctance to use university libraries.

Originality/value

The present study is one of the few studies that has examined the negative impact of social networks on visiting university libraries.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 10 May 2022

Murtaza Ashiq and Nosheen Fatima Warraich

Data librarianship, or data-driven librarianship, is the combination of information science, data science and e-science fields and is gaining gradual importance in the library…

Abstract

Purpose

Data librarianship, or data-driven librarianship, is the combination of information science, data science and e-science fields and is gaining gradual importance in the library and information science (LIS) profession. Hence, this study investigates the data librarianship core concepts (motivational factors, challenges, skills and appropriate training platforms) to learn and successfully launch data librarianship services.

Design/methodology/approach

A survey method was used and the data were collected through online questionnaire. Purposive sampling method was applied and 132 responses were received with 76 respondents from the public and 56 from the private sector universities of Pakistan. The statistical package for social sciences (SPSS version 25) was used, and descriptive and inferential statistics were applied to analyzed the data.

Findings

LIS professionals understand the importance of data-driven library services and perceive that such services are helpful in evolving the image of the library, helping with the establishment of institutional data repositories/data banks, developing data resources and services for library patrons and especially researchers, and receiving appreciation and acknowledgment from the higher authorities. The major challenges that emerged from the data were: missing data policies, limited training opportunities for data librarianship roles, no additional financial benefits, lack of infrastructure and systems, lack of organizational support for the initiation of data-driven services, and lack of skills, knowledge and expertise. Data librarianship is in its early stages in Pakistan, and consequently, the LIS professionals are lacking basic, advanced and technical data-driven skills.

Research limitations/implications

The policy, theoretical and practical implications describe an immediate need for framing data policies. Such policies will help the libraries or any other relevant entities to store the data and assign metadata and documentation in such a way that it is easy to retrieve and reusable for others.

Originality/value

This is the first study in Pakistan to investigate the perceptions of LIS professionals about data librarianship core concepts: motivational factors, challenges, skills and appropriate training platforms to grasp data-driven skills and successfully launch library services.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 3 November 2022

Suhaib Hussain Shah, Naimat Ullah Shah and Akira Jbeen

The purpose of this qualitative study is to investigate/review the skills required for library and information science (LIS) professionals in the 21st century and to propose an…

Abstract

Purpose

The purpose of this qualitative study is to investigate/review the skills required for library and information science (LIS) professionals in the 21st century and to propose an alternative approach as the suggested key skills.

Design/methodology/approach

Twenty-two LIS professionals from Pakistan were interviewed, and 10 LIS professionals were from abroad, including two from the USA; six respondents were from Saudi Arabia; one from Canada; and one from Malaysia. In-depth interviews with faculty members were conducted to ascertain their perceptions of the knowledge and skills necessary to be competent in delivering quality education to the future information breed.

Findings

The findings emphasise the importance of a variety of competencies for librarians and information educators, including subject knowledge and skills; information technology knowledge and skills; instructional skills; research skills; and managerial, leadership and social skills. Additionally, it was noted that LIS professionals require a diverse set of skills that should be fostered by educators and employers. By promoting these in the broader community, the author can encourage the next generation of LIS professionals to consider LIS as a viable career option.

Originality/value

The findings presented in this paper provide a unique window into the country’s workforce needs. Though the study was conducted from a Pakistani perspective, the findings may have implications for other countries with comparable circumstances, including social impact. It also provides a new analysis of the selected generic and LIS skills that can be communicated in an innovative manner to prospective LIS employees, employers and educators.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 5 December 2023

Oghenere Salubi and Uyanda Majavu

This paper delves into the pivotal role of public libraries in supporting and promoting literacy, with a particular focus on their relevance in financially and infrastructurally…

Abstract

Purpose

This paper delves into the pivotal role of public libraries in supporting and promoting literacy, with a particular focus on their relevance in financially and infrastructurally low-resourced territories (FILTs). Literacy, being a fundamental skill, empowers individuals, enriches education and contributes to social and economic development. Nonetheless, numerous FILTs encounter substantial obstacles in granting access to quality education and fostering literacy skills among their people. As an opinion piece rooted in empirical literature, this paper serves as an introductory exploration, acknowledging that it only skims the surface of raising awareness.

Design/methodology/approach

This paper expands upon the existing body of literature concerning public libraries and the imperative for literacy programs. It purposefully addresses a range of issues that may appear contradictory in FILTs, primarily due to economic constraints. However, from the authors’ perspective, these issues actually highlight the vast potential for intervention and progress.

Findings

Numerous evident strategies can be identified to attain the goal of an enlightened and educated nation, fostering empowered individuals. One such approach involves prioritizing the promotion and support of literacy programs in public libraries. Nonetheless, there is a pressing need for heightened awareness regarding the significance of adopting a holistic perspective when addressing various interconnected issues. This includes the long-term advantages associated with an educated and literate society, particularly in FILTs.

Originality/value

The literature within the field of library and information science offers scarce publications regarding literacy support programs in libraries, despite the fact that fostering informed and literate citizens is a prominent goal in the mission and vision plans of numerous FILTs. This paper presents an exploratory perspective, aiming to raise awareness about the significance of considering diverse approaches to support and promote literacy in public libraries within FILTs. It also proposes the development of a framework as a means to facilitate this endeavor. While the context of the paper is framed for FILTs, aspects of the framework may also be useful and applicable in other well-resourced regions and libraries.

Details

Reference Services Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 26 May 2022

Abid Hussain and Ramsha Shahid

This paper aims to highlight the impact of big data on library services. This study highlights the required skills of librarians and the application of big data analytics.

Abstract

Purpose

This paper aims to highlight the impact of big data on library services. This study highlights the required skills of librarians and the application of big data analytics.

Design/methodology/approach

An analysis of the literature was also used to identify the various applications implemented in library services across the globe.

Findings

This study’s findings reveal that the role of big data remained limited because of a lack of knowledge and skills. Big data’s significant challenges include inadequate technical support, untrained librarians and financial constraints to meet these requirements. This paper highlighted the challenges and remedial measures that can be taken while adopting this technology in library services.

Originality/value

This paper is significant for librarians, practitioners and stakeholders of the various organization who desire to implement this technology in their respective libraries.

Details

Library Hi Tech News, vol. no.
Type: Research Article
ISSN: 0741-9058

Keywords

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