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Article
Publication date: 23 October 2009

Paul Cardwell

This paper seeks to describe an approach to staff development and workforce planning which is implemented as part of a process of internal reviews of service areas within…

1269

Abstract

Purpose

This paper seeks to describe an approach to staff development and workforce planning which is implemented as part of a process of internal reviews of service areas within an academic library.

Design/methodology/approach

The paper describes the factors leading to the development of such a process within the Deakin University Library.

Findings

A number of different factors – internal to the library, at the university level and in the wider environment – have driven the need for such reviews and influenced their design. The approach developed focuses on comparing current workforce capabilities (competencies and resource levels) with the set of competencies and resources required to deliver the projected services to the standards required. This account highlights the links between the review process and the implementation of a library‐wide staff development framework.

Practical implications

A number of practical implications may be drawn: the value of a flexible approach taking into account the local and institutional environment; the critical importance of organizational needs driving individual staff development and the benefits of mapping links from strategic goals to staff development.

Originality/value

The paper focuses on an emerging process for service delivery in an academic library.

Details

Library Management, vol. 30 no. 8/9
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 1 February 2002

Shiraz Durrani

Addresses a number of issues concerning racial discrimination in UK public libraries. It examines Black librarianship in the UK in 2001; records the development of the…

Abstract

Addresses a number of issues concerning racial discrimination in UK public libraries. It examines Black librarianship in the UK in 2001; records the development of the Quality Leaders Project which focuses on policy development, management and leadership issues in the context of Black workers and community needs; and discusses the potential contribution of this approach.

Details

Library Management, vol. 23 no. 1/2
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 19 April 2011

David Streatfield and Sharon Markless

This paper aims to examine the relationship between advocacy on behalf of libraries and impact evaluation in a national public library development context in which the…

2689

Abstract

Purpose

This paper aims to examine the relationship between advocacy on behalf of libraries and impact evaluation in a national public library development context in which the boundaries between these two roles are likely to be blurred, creating ethical issues for all concerned.

Design/methodology/approach

The authors draw upon their broad experience of helping various international organisations to develop strategic approaches to impact planning and evaluation for public libraries, as well as their work in helping to develop library practice at national level, in order to focus on and examine the creative tensions between impact evaluation and advocacy.

Findings

There are particular issues for all key participants (international programme funders, policy shapers, service managers, evaluators and advocates) in planning, supporting and delivering impact evaluation programmes. Most of these can be addressed directly but some (such as balancing programme requirements against local priorities, or achieving a balance between collecting evidence based on predetermined impact indicators and progressive focusing) entail management of the tensions between conflicting pressures.

Practical implications

Specific ways forward are offered to encourage ethical advocacy and impact evaluation at national library development level. These principles are equally applicable to education and health library development and to public library development at regional or local levels.

Originality/value

The particular issues of advocacy and impact evaluation in the national public library development context have not previously been recognized in the international development literature addressing advocacy and evaluation or in the library and information services research literature.

Details

Library Review, vol. 60 no. 4
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 9 November 2012

Anna Marie Johnson, Claudene Sproles, Robert Detmering and Jessica English

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

5267

Abstract

Purpose

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Design/methodology/approach

The paper introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

Findings

Information is provided about each source, and the paper discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

Details

Reference Services Review, vol. 40 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 June 1987

David Baker

Library assistants were originally considered to be professional librarians in the making, and were trained accordingly. With the expansion of libraries and librarianship…

Abstract

Library assistants were originally considered to be professional librarians in the making, and were trained accordingly. With the expansion of libraries and librarianship, Britain's “apprenticeship” system of qualification gave way to formal library school education, and a new category of “non‐professional staff” was created, of people who were unwilling or unable to proceed to graduate‐level qualification. The development of non‐professional certificates of competence in the UK is described against parallel developments in the US, Canada and Australia; the COMLA training modules are also examined. The theoretical and practical issues surrounding training are discussed, training schemes and qualifications in the four countries analysed, and the relative merits of in‐house training and external certificate programmes argued.

Details

Library Management, vol. 8 no. 6
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 14 November 2016

Latisha Reynolds, Samantha McClellan, Susan Finley, George Martinez and Rosalinda Hernandez Linares

This paper aims to highlight recent resources on information literacy (IL) and library instruction, providing an introductory overview and a selected annotated…

4249

Abstract

Purpose

This paper aims to highlight recent resources on information literacy (IL) and library instruction, providing an introductory overview and a selected annotated bibliography of publications covering all library types.

Design/methodology/approach

This paper introduces and annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and IL published in 2015.

Findings

This paper provides information about each source, describes the characteristics of current scholarship and highlights sources that contain either unique or significant scholarly contributions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and IL.

Details

Reference Services Review, vol. 44 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 21 November 2008

Valeda F. Dent Goodman

The purpose of this paper is to provide an overview of the historical development of the rural library services in Africa, and highlight modern rural village libraries in…

2202

Abstract

Purpose

The purpose of this paper is to provide an overview of the historical development of the rural library services in Africa, and highlight modern rural village libraries in Ghana and Burkina Faso within this context.

Design/methodology/approach

The information in the article comes from a number of different impact studies, including one research study of the rural village libraries in Ghana and one research study of the rural village libraries in Burkina Faso. In particular, the studies examined the impact and role of the libraries on the communities they serve, and enquiries included library use by students, reading habits, leisure reading, attitudes of community members towards the library, and the library's role in academic support. The methodology included focus groups, interviews, questionnaires, examination of library circulation information, and many hours of observation. A review of the professional literature is also provided to contextualize the historical review and the findings from the studies.

Findings

Findings indicate the rural village libraries in Ghana and Burkina Faso are successful village/community libraries that are of great benefit to their users. The models for development of these libraries might be used in other similar rural villages to serve both schools and the community.

Research limitations/implications

Future research might include the review and evaluation of other rural libraries in Asia, the Caribbean, and South America, and an analysis of their impact and sustainability.

Practical implications

The information presented in this paper offers some basic considerations in terms of the implementation of rural library services, which have great potential to bridge information gaps in rural areas. Provision of such services is becoming increasingly important as more and more of the world's population desires to become literate. At the same time, efforts to provide access to information must integrate cultural practices, local languages and traditions, and operate from a place of respect and understanding by involving those who will be served in outreach efforts.

Originality/value

The paper builds on previous studies of rural village libraries in Uganda, and provides more support for the village/community library concept as being a potentially powerful solution for provision of reading materials in rural areas. Literacy continues to be a major factor in terms of economic and personal development in underdeveloped nations, and all libraries, but perhaps these small village libraries even more so, have the potential to play an important role in the eradication of illiteracy, development of a reading culture, and provision of services for the “newly literate”.

Details

New Library World, vol. 109 no. 11/12
Type: Research Article
ISSN: 0307-4803

Keywords

Article
Publication date: 23 November 2021

Titilola Aminat Bayero Abdussalam, Janet Oluseyi Adewara, Jamiu Wankasi Abdulraheem, Tunde Toyese Oyedokun and Tawakalitu Raufu Balogun

Funding issues is observed to be the major stumbling block for the development of digital libraries in Nigeria. Hence, this paper aims to explore issues in obtaining and…

476

Abstract

Purpose

Funding issues is observed to be the major stumbling block for the development of digital libraries in Nigeria. Hence, this paper aims to explore issues in obtaining and allocating funds for digital library development.

Design/methodology/approach

The review is an explorative report of the state of affairs of digital library development in Nigeria with the associated fundraising issues.

Findings

Digital library initiatives are coincidental development with transformational change in the technology-driven world of global information distribution. The desire of the information users to have better-unrestricted access to information becomes the hallmark of digital content development and web-based information services. The goal of making information accessible globally to large and diverse information users was achievable with the development of a digital library that provides enhanced information services, improves access and usability of digital information resources.

Originality/value

The library of the future has already materialized in form of digital library services, but the cost of developing a digital library is not foreseeable cheap, and if Nigerian libraries are to achieve digital library service goal, alternative sources of finance need to be sought after through fundraising scheme from friends of the library, rental services, consultation fees and collaboration effort on library consortia as well as advocacy for open access initiatives.

Details

Library Hi Tech News, vol. 38 no. 9
Type: Research Article
ISSN: 0741-9058

Keywords

Article
Publication date: 1 October 2006

Antonia Hermelbracht and Bettina Koeper

The purpose of this article is to provide a description of the project ProSeBiCA, carried out in order to adapt the marketing research tool conjoint analysis for the…

Abstract

Purpose

The purpose of this article is to provide a description of the project ProSeBiCA, carried out in order to adapt the marketing research tool conjoint analysis for the development of future library services. The paper describes the methodical approach, and provides an overview of the results gained by several user surveys.

Design/methodology/approach

The methodical approach includes the use of adaptive conjoint analysis (ACA) and choice‐based conjoint analysis (CBC).

Findings

Conjoint analysis is an appropriate tool for the strategic development of library services. It provides detailed results by identifying users' preferences towards concrete services, and allows to deduce general statements about future trends for library services.

Research limitations/implications

Future plans include cooperation with the Sheridan Libraries at Johns Hopkins University (Baltimore, Maryland), the Association of Research Libraries (ARL), and other interested partners in order to adapt the ProSeBiCA framework for US libraries and to integrate techniques used by the partners (CAPM, LibQUAL+TM). The extension of conjoint analysis to the evaluation of services for a fee will be an additional area of research.

Practical implications

Service orientation in libraries can be based on a systematic approach. Depending on local circumstances, interested libraries can improve their service orientation in different ways, either by discussing the results of the analysis made in this project or by using the Conjoint Analysis questionnaire for a survey in their institutions.

Originality/value

The paper describes the current status and provides the latest results of ProSeBiCA. It is of interest to library managers and marketing researchers.

Details

Library Hi Tech, vol. 24 no. 4
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 26 April 2013

Martyn Wade

The purpose of the paper is to explore the impact of strategic planning, marketing and external relations, and shared services on library development.

4708

Abstract

Purpose

The purpose of the paper is to explore the impact of strategic planning, marketing and external relations, and shared services on library development.

Design/methodology/approach

The paper uses the National Library of Scotland as a case study.

Findings

The introduction and development of strategic planning has provided a clear basis though which NLS has defined and achieved a new role within and beyond Scotland. Longer term planning is being informed by Thriving and Surviving – a future library project which has identified the transition to digital, the need for an outward focus and the development of an agile library as fundamental to a successful future for NLS. Strategic planning also supported the successful development of new legislation for NLS which was passed by the Scottish Parliament in 2012. Marketing and external relations have been vital in promoting the library's role, and widening the use made of its collections and services. The development of “shared services” is changing the way back office services are provided, achieving some savings and adding operational resilience.

Originality/value

The paper will be of interest and relevance to library managers seeking to address the issues facing libraries in the 21st century who are seeking management tools and techniques that will help them with the challenges they face.

Details

Library Review, vol. 62 no. 1/2
Type: Research Article
ISSN: 0024-2535

Keywords

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