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Traditional interviewing techniques often fail to fully assess the “soft skills” required for a potential hire to succeed in a particular organizational culture. This case study presents an alternate framework for evaluating candidates to determine their ability to effectively collaborate with existing team members. The authors report the process used in hiring two faculty librarians in 2011 and the ways the process was revised to fill two newly created positions in 2013. A review of management literature on interview techniques supports using practical exercises and strategically designed questions to assess a candidate’s fit within a given organizational culture. The experiences reported in this case study bear that out. The process of strategically designing the interview structure enabled the department to gain a better vision of its priorities and values, while the interviews enabled the team to select additional members who work well in a collaborative environment with the personalities already in place. Readers can use this to redesign their interview procedures to more effectively select candidates who will contribute to the vision and positive culture of their workplace. This model was successful in this instance and readers can modify these procedures to adapt to their own workplace cultures in any type of library. Building on strategies used in various industries, this chapter translates the use of practical exercises and strategically designed questions into an academic library context.

The global proliferation of distance learning programs has become a major phenomenon of our times. So rapid is the growth rate of distance learning options, that statistics on them are rendered out-of-date at the moment of publication. As soon as innovations in media and automation technologies have appeared, their new capabilities have been adapted to distance learning applications, fueling the growth of distance learning programs, and providing marketing tools for the promotion of newly upgraded or newly created distance learning programs and institutions. Rapid growth in a highly competitive market has led to the duplication and overlapping of new distance learning options both within institutions and across institutional and geographical boundaries.

Information literacy instruction in higher education tends to focus on a relatively small slice of the information literacy landscape: academic research skills. Students often fail to see the relevance of these sessions beyond the direct application to their assignments. In addition, while this type of instruction helps students succeed academically, it does not necessarily prepare them for their future careers, which can lead to a lapse in student engagement. A prior exploratory survey study among alumni of four bachelor of nursing programs provided insight into current information practices of professional nurses and how librarians could have better prepared them for their eventual workplace. This chapter outlines how this evidence informed a change in information instruction, now preparing nursing students for professional as well as academic success. This evidence-based approach has the potential benefit of making instruction more relevant and engaging to students, while at the same time expanding their information literacy skills. Teaching nursing students professional information literacy skills, in addition to academic information literacy skills, leads to better-prepared nurses which ultimately benefits their patients. The chapter provides several implementation examples but also addresses the challenges that librarians face when pursuing evidence-based practice to increase student engagement.

This chapter explores “politic talks” (also known as political information) on the websites of academic libraries in land-grant state universities of the South in the context of a global retreat of democracy that emerged during former President Trump’s regime as the 45th President of the United States. The exploratory qualitative evaluation applies website content analysis of seven information offerings in three categories that include: (1) information sources (collections, resources), information policy and planning (assigned role, strategic representation), and connections (internal, external, news and events). Promising practices and illustrative examples of “politic talks” representation on academic library websites show how they are serving as significant providers of political information during current politically turbulent times. The discussion of these findings in relation to each state’s voting likelihood based on trends since 2000 has significant political implications in enhancing the role of academic libraries moving forward.

School libraries in the United States have existed since the founding of private schools and academies in New England, such as Phillips-Andover and Phillips-Exeter in the late 18th century. The development of public secondary school libraries, however, did not occur until early in the 20th century. While New England's academies were national leaders in secondary school education, New England's public schools lagged behind their counterparts in the Central region of the United States in the development of school libraries. The first national standards for secondary school libraries was adopted by and published by the National Education Association (NEA) in 1918 from a study and report by the Committee on Library Organization and Equipment (CLOE), chaired by Charles C. Certain. The 1918 standards were entitled, “Standard Library Organization and Equipment for Secondary Schools of Different Size.” (NEA, 1918) This was the first attempt to quantify high school library facilities by identifying standards for a good high school library. In 1920, the American Library Association (ALA) endorsed and published these standards, which have become known as the “Certain Standards,” in honor of the committee chair. The “Certain Standards” addressed the need for high school libraries to become an integral part of the school by setting goals, planning, and establishing quantified collections, seating, and equipment. These standards also called for creating a library classroom and for hiring a qualified librarian (with 1 year of postgraduate study and one year of internship) (NEA, 1918; ALA, 1920). Most importantly, this document identified the role of the librarian as a professional who was not expected to do clerical work, but who “… should have the ability to work for and with teachers” (NEA, 1918; ALA, 1920, p. 12). Therefore, the standards movement began as an effort to quantify library facilities and to provide qualified librarians in secondary schools which became the focus for improving school libraries throughout the 20th century (Roscello, 2004).

This qualitative case study explored the information literacy acquisition of 23 students enrolled in a learning community consisting of an advanced English as a Second Language (ESL) writing class and a one-unit class introducing students to research at a suburban community college library in California. As there are no other known learning communities that link an ESL course to a library course, this site afforded a unique opportunity to understand the ways in which ESL students learn to conduct library research. Students encountered difficulties finding, evaluating, and using information for their ESL assignments. Strategies that the students, their ESL instructor, and their instructional librarian crafted in response were enabled by the learning community structure. These strategies included integration of the two courses’ curricula, contextualized learning activities, and dialogue. ESL students in this study simultaneously discovered new language forms, new texts, new ideas, and new research practices, in large part because of the relationships that developed over time among the students, instructor, and instructional librarian. Given the increasing number of ESL students in higher education and the growing concern about their academic success, this study attempts to fill a gap in the research literature on ESL students’ information literacy acquisition.

Early on, public libraries in America tended toward grand appearances befitting seriousness of purpose. Library design changed gradually through the 20th century and more dramatically with automation and new technology. Today's libraries are becoming lively community cultural centers that may include art galleries, flexible auditoriums, meeting and conference rooms, media lounges, and cafés.

This chapter discusses changes in public library design. It focuses on four recent examples – two traditional libraries and two innovative libraries. The changing requirements present significant challenges for library administrators and for the architects who must design the libraries to be organized and used appropriately, now and in the future.