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The purpose of this paper is to demonstrate that library staff can develop their own mobile app without having significant technology experience by using existing, easily accessible low-cost programs. Smart phones and tablets are here to stay. Libraries need to embrace this trend by developing mobile apps to encourage reading and provide access to resources that are safe and educational. It is about putting technology at the service of reading. Susan Boller and Marie-Pierre Preece, librarians at Les Marronniers Primary School at the International School of Geneva, received wide recognition when they were awarded the 2016 ALA Presidential Citation for Innovative International Library Projects for their mobile application “Marronniers Library”.

The search to develop a mobile application was challenging. “The process was long and complex, as we had a very small budget and no particular expertise in information technology”. While researching the best way to develop an app for her library, Susan Boller explored a wide range of options with differing costs ranging from a few hundred dollars to over $20,000 (for a custom-built app).

It is feasible for a school library with limited resources to develop its own mobile application. The library staff can develop such an app without having significant technology experience by using existing easily accessible low-cost programs. Developing and maintaining such an app do not require specialist IT knowledge, and these can be done internally by people interested in technology. The app is good value. The annual cost, excluding subscriptions to databases, is approximately $400. Such an app is well sustainable. The chosen platform is flexible and allows the content to be continuously maintained and updated internally at any moment without additional cost.

Having been awarded the 2016 ALA Presidential Citation for Innovative International Library Projects demonstrates the originality of the author's “Marronniers Library” mobile application. It is, to the best of the author's knowledge, the only one of its kind in a primary school library.

With more and more individuals relying on mobile devices to obtain information, many libraries launch mobile application to satisfy mobile users’ information need. The purpose of this paper is to figure out factors influencing consumers’ channel transfer intention of library service from web-based platform to mobile app.

A structural equation model is proposed based on categorization theory. In addition, situational contexts are taken into account to make research model more suitable for the real condition. Data collected from 319 samples are used for hypotheses examining.

The relationships between source and target (perceived differentiation including function differentiation and resource differentiation) positively affect perceived situation efficiency, which in turn shapes intention to use mobile library application. Perceived mobile library quality positively influences perceived differentiation, perceived situation efficiency and mobile library adoption intention. In summary, perceived situation efficiency is the main factor.

Both quality and situational factors should be taken seriously, and mobile device producers and mobile app developers should cooperate on improving the quality of mobile app. Meanwhile, it is critical to examine the relationship between web based and mobile library service in the initial or early stage of mobile library development.

By focussing on the impacts of the relationship between web and mobile library service and evaluation of mobile library on the adoption intention, this paper not only provides a theoretical understanding of mobile library adoption behavior but also offers practical insights to library managers and app developers for promoting such a process.

The purpose of this paper is to explore undergraduate students’ use of mobile apps to search library catalogs and analyze the problems students encountered. Student opinions and suggestions regarding mobile library apps were also examined.

A total of 16 undergraduates were observed and subjected to semi-structured interviews. Four tasks were assigned, and the participants used mobile apps and laptops to search library catalogs. Follow-up in-depth interviews were conducted to gather participants’ opinions regarding the mobile library app.

Among the 64 total searches conducted by the 16 participants, 45 (70.31 percent) were completed when using the mobile app, and 51 (79.69 percent) were completed using the laptop. Participants spent less time completing the tasks when they used the mobile app. Mobile apps are thus an effective tool for searching library catalogs. However, the interviews revealed that none of the participants had used mobile library apps prior to the interviews conducted in this study, and half of the participants expressed that they would not install library apps on their smartphones in the future.

The study findings may help university libraries improve their understanding about undergraduates’ search behavior and opinions about mobile library apps.

The purpose of this paper is to address how New York University Shanghai Library utilizes WeChat to support students’ research and information needs. WeChat is a mobile text and voice messaging communication service developed in China. Released in 2011, it currently has over 355 million users worldwide. The paper explores the information exchanges and interactions as well: what are students asking and what they can gain from this app; and features of the app are explored: WeChat can send files, support video-chat and group and voice messaging. By examining the opportunities and challenges of this app, the paper offers best practices to maximize WeChat as a library virtual service.

The design approach of this paper is to analyze the information exchanges and interactions from participants. By collecting and analyzing the responses, the paper presents the opportunities of the app in supporting patrons who are often mobile and also how the app can be used for student engagement that is beyond reference services.

From virtual reference to social media outreach, this paper finds that the app can offer a wide range of support and service through the library. Based on the positive daily interactions in the app, the research notes that the app can be utilized in many contexts: to support virtual service, to create student engagement, to promote library services and to create an online community of student users.

This paper introduces in the context of an American institution and how this app can be utilized to support virtual reference and student engagement. The most important feature of this work is to demonstrate how to use this app to promote and to provide library services remotely. The paper introduces an alternative virtual reference service that can be utilized in any university setting.

The author developed a specialized app to cater to the needs of researchers in business and economics. At the same time the number of library apps in general increased dramatically. This article intends to put the author's efforts in developing a specialized app into the context of the development of mobile apps for library users in general.

This paper reviews a number of seminal papers on the development of library apps and sets the description of the development of the EconBiz app against the developments in general. Users' needs in relation to library apps seem mostly pretty basic, yet some of these needs are still hard to meet.

The use of mobile phones, the services available on mobile devices and the availability of library apps are changing rapidly, so some findings might be outdated by the time the respective papers were published.

This paper brings together the findings of a number of studies and surveys against the practical implications of developing an individual app.

The purpose of this paper is to examine current public library apps in Scotland and assess Scottish public library users’ opinions of those apps.

Two qualitative and quantitative surveys were conducted. One survey was distributed to each Scottish local authority, the entities responsible for public libraries and Scotland. The second survey was made available to the public. The results were analysed with nonparametric statistics and content analysis.

All 32 authorities responded. In all, 17 authorities had an app, two had one in development, and 13 had none. Offering an alternative means of communication to patrons was the main reason for providing an app, while cost and low priority were the main reasons provided against app provision. Authorities were satisfied with the core services offered in their apps, but less so with others. No authorities had consulted the public regarding app provision. The public (n=185), while satisfied with current library apps, criticised the complex procedures required to access external services. Patrons from authorities without an app stated interest in apps.

It is vital for public libraries to implement at least core services that are optimised for mobile devices. They should consult with the public before and throughout the development process to ensure they are happy with the implementation.

This is the first known study to explore public library app use in Scotland as well as one of the first in public library app use worldwide.

The purpose of this paper is to assess the response of Canadian academic libraries to the rapid proliferation of mobile application (apps), many of which are useful for research, teaching, and learning.

A survey was conducted to identify existing initiatives that address the use of mobile apps to facilitate research, teaching, and learning at the libraries of the 97 member institutions of the Association of Universities and Colleges of Canada (AUCC). Based on this survey, this paper describes how apps are promoted, curated, organized, and described by today’s academic libraries. A review of the literature places this survey in its broader context.

In total, 37 per cent of AUCC member libraries include links to mobile apps in their web site. Larger, research-intensive universities, tend to leverage apps more frequently than smaller institutions. Examples of how academic libraries are promoting apps provide insight into how academic librarians are responding to the proliferation of mobile technology.

The results of this survey highlight trends with regard to this emerging service opportunity, help to establish current best practices in the response of academic libraries to the emergence of mobile apps, and identify areas for potential future development.

This is the first study of its kind to explore and describe how third-party apps are used and promoted within an academic library context.

The purpose of this paper is to examine behavior intention of Chinese university students toward mobile library (m-library) applications (apps) and to explore the determinants of their perceptions of m-library apps.

Based on previous research, this study first proposed an integrated model and hypothesized the relationships between constructs while exploring the significance of the effects of education level and discipline. In all, 466 undergraduate and graduate students from various disciplines participated in a survey for this study. A structural equation modeling approach was applied for analysis.

Attitude is the main predictor of behavior intention toward m-library apps, and it is significantly affected by perceived usefulness, self-efficacy, and subjective norm. The quality of m-library apps determines students’ perception of usefulness. In addition, education level and discipline have significant effects on behavior intention toward m-library apps, which may reflect students’ different focuses and purposes of use.

This study deepens understanding of the continuance usage of m-library apps and has practical implications on related developments and services.

The purpose of this paper is to determine the usability of the mobile library App of Chongqing University and to provide recommendations for improving the experience of App users.

Usability testing, which comprised pre-test questionnaires, accomplishing tasks, and post-test surveys, was conducted in this study. The effectiveness and efficiency of the App, as well as user satisfaction with it, were measured.

The mobile App was proven effective but the efficiency of the App required improvement. With regard to user satisfaction, the factors “clarity” and “usefulness” received the lowest and highest scores, respectively. The descriptions of mobile services were unclear and confused users; nonetheless, the services provided by this App were appealing and useful to the users. Based on the measured user experience, this study proposed several recommendations for enhancing the usability of the App.

An increasing number of domestic and foreign libraries have begun to use mobile Apps to provide new services to patrons. In the future, smartphones are likely to become crucial to the delivery of information services. Given the extensive use of the Super Star Mobile Library system adopted by Chongqing University Library in China, the usability of such a system must be investigated. Improving the usability of the mobile library App can help enhance user experience.

The purpose of this paper is to explore the perceptions of Kuwait University students majoring in the social sciences, faculty members and academic librarians toward mobile library applications (apps), which are not currently available. These technologies are highly desirable for students, but many libraries struggle to properly implement them.

Quantitative survey questionnaires were distributed to 400 undergraduate students, of which 184 valid and completed questionnaires were collected. In addition, three focus groups were conducted with social sciences graduate students, academics and librarians to further explore attitudes and perspectives toward library apps.

A majority of respondents (62 per cent) visited the academic library less than five times per month or never, but a smaller majority (57 per cent) also preferred to use a combination of computers and mobile devices to access library information. The most desirable student uses for library apps involved access to basic information or services such as library hours, book renewal or catalog searches. Most potential barriers to student use of library apps received low scores; only slow internet speed was considered a significant problem. Focus group discussions clarified that major concerns regarding the implementation of library apps included the potential cost, knowledge, training and administrator support for these efforts.

This study highlights the unique interest in, and barriers to, library app implementation at Kuwait University, while providing an informative structure for similar studies and considerations elsewhere.