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This paper aims to present a methodology, early findings, possible applications of results and lessons learned from the research study “Public libraries: value, trust and satisfaction”, which has been conducted within the public library development project ‘Father's Third Son’ in Latvia.

A combination of quantitative and qualitative methods was used (although the findings reported here are largely drawn from the quantitative study) drawing on various theories of information behaviour and use‐oriented information service evaluation.

The study gives a good picture of user information needs in Latvia, the sources they use to fulfil them and the role of public libraries within this picture, especially in relation to cultural and recreational interests and public support for public libraries in terms of potential funding. The public library influence on people's leisure hours and their support for education are highlighted. The advocacy implications of this work are reviewed.

Although this report is confined to the early stages of the study, the work was conducted on a substantial scale.

The work reported here provides new evidence of library use and appreciation in Latvia. The later results of this study, combined with evidence gathered by other participants in the Global Libraries initiative, will provide a commanding view of the significance of public libraries across a range of countries.

This study aims to promote the need for advanced skills acquisition within the LIS and academic libraries. This study focuses on the importance of library management systems and the need for the graduates to be equipped with analytics skills. Combined with basic data, text mining and analytics, knowledge classification and information audit skills would benefit libraries and improve resource allocation. Agile institutional libraries in this big data era success hinge on the ability to perform depth analytics of both data and text to generate useful insight for information literacy training and information governance.

This paper adopted a living-lab methodology to use existing technology to conduct system analysis and LMS audit of an academic library of one of the highly ranked universities in the world. One of the benefits of this approach is the ability to apply technological innovation and tools to carry out research that is relevant to the context of LIS or other research fields such as management, education, humanities and social sciences. The techniques allow us to gain access to publicly available information because of system audits that were performed. The level of responsiveness of the online library was accessed, and basic information audits were conducted.

This study indicated skill gaps in the LIS training and the academic libraries in response to the fourth industrial technologies. This study argued that the role of skill acquisition and how it can foster data-driven library management operations. Hence, data mining, text mining and analytics are needed to probe into such massive, big data housed in the various libraries’ repositories. This study, however, indicated that without retraining of librarians or including this analytics programming in the LIS curriculum, the libraries would not be able to reap the benefits these techniques provided.

This paper covered research within the general and academic libraries and the broader LIS fields. The same principle and concept is very important for both public and private libraries with substantial usage and patrons.

This paper indicated that librarianship training must fill the gaps within the LIS training. This can be done by including data mining, data analytics, text mining and processing in the curriculum. This skill will enable the news graduates to have skills to assist the library managers in making informed decisions based on user-generated content (UGC), LMS system audits and information audits. Thus, this paper provided practical insights and suggested solutions for academic libraries to improve the agility of information services.

The academic librarian can improve institutional and LMS management through insights that are generated from the user. This study indicated that libraries' UGC could serve as robust insights into library management.

This paper argued that the librarian expertise transcends information literacy and knowledge classification and debated the interwoven of LMS and data analytics, text mining and analysis as a solution to improve efficient resources and training.

The history of the public library is long and rich, and continues to reflect this institution's initial mission: to respond to the needs of an evolving democratic society. From its early days as a subscription service for the middle-class, through its evolution to become an educational site for the lower-classes and new immigrants, the public library has served as a touch-stone for urban industrial society in North America (Lerner, 1998, p. 138; Shera, 1974). Over the past century, public libraries have evolved to respond to the growing needs of the communities they serve and continue to do so with recent advances in technologies (such as DVDs, electronic books, the Internet, etc.), and with a more global outlook on the ways that people seek and share information. Indeed, the public library's constituents today are exceedingly diverse, including children and adults from a broad range of socio-economic, cultural, and educational backgrounds, all of whom seek information for a variety of personal and work-related purposes. The fact that public libraries have been fulfilling patrons' information needs for well over a century is a testament to their enduring success and versatility as information providers, and also points to the overall effectiveness of public librarians as intermediaries in the provision process.

This study aims to provide insight into Library and Information Science (LIS) research in India using scientometric approaches. Web of Science (WoS) and SCOPUS databases were used for data retrieval. The study examines productivity in terms of source types, gender distribution, document formats, authorship and other factors. In addition, this study sought to identify trends or patterns in the research preferences of LIS scientists through text analysis.

Data were downloaded from the WoS and Scopus databases over 22 years and analysed using VOSviewer, Orange, Biblioshiny and CRExplorer softwares.

The findings reveal that 5,692 out of the 9,384 documents in both databases underwent the final examination. In total, 466 different sources produced all of those papers. Author analysis revealed that 6,603 different authors authored 5,692 documents. There were 4,209 male and 1,063 female authors. Furthermore, India shares maximum collaborations with the USA and England. The spectrogram features nine significant peaks corresponding to Lotka’s, Bradford’s and similar laws. Text analysis revealed that Indian LIS researchers have consistently investigated open access and digital or open libraries.

The findings of this study will provide readers with a better understanding of India’s contribution to LIS. In addition, the study will help academics identify research gaps and undiscovered areas in the Indian context that require further investigation.

Not many studies highlight Indian research trends and international collaboration in LIS. This study highlights research trends, collaboration and gender productivity in LIS. The most cited references and trending topics were also identified using reference publication year spectroscopy and text analysis techniques.

This paper presents recently published resources on library instruction and information literacy. It provides an introductory overview and a selected annotated bibliography of publications covering various library types, study populations and research contexts. The selected bibliography is useful to efficiently keep up with trends in library instruction for busy practitioners, library science students and those wishing to learn about information literacy in other contexts.

This article annotates 424 English-language periodical articles, monographs, dissertations, theses and reports on library instruction and information literacy published in 2021. The sources were selected from the EBSCO platform for Library, Information Science, and Technology Abstracts (LISTA), Education Resources Information Center (ERIC), Scopus, ProQuest Dissertations and Theses, and WorldCat, published in 2021 that included the terms “information literacy,” “library instruction,” or “information fluency” in the title, abstract or keywords. The sources were organized in Zotero. Annotations summarize the source, focusing on the findings or implications. Each source was categorized into one of seven pre-determined categories: K-12 Education, Children and Adolescents; Academic and Professional Programs; Everyday Life, Community, and the Workplace; Libraries and Health Information Literacy; Multiple Library Types; and Other Information Literacy Research and Theory.

The paper provides a brief description of 424 sources and highlights sources that contain unique or significant scholarly contributions.

The information may be used by librarians, researchers and anyone interested as a quick and comprehensive reference to literature on library instruction and information literacy within 2021.

Library assistants were originally considered to be professional librarians in the making, and were trained accordingly. With the expansion of libraries and librarianship, Britain's “apprenticeship” system of qualification gave way to formal library school education, and a new category of “non‐professional staff” was created, of people who were unwilling or unable to proceed to graduate‐level qualification. The development of non‐professional certificates of competence in the UK is described against parallel developments in the US, Canada and Australia; the COMLA training modules are also examined. The theoretical and practical issues surrounding training are discussed, training schemes and qualifications in the four countries analysed, and the relative merits of in‐house training and external certificate programmes argued.

This study seeks to examine, from the viewpoint of 12 adult fiction readers who are members of book clubs, how they go about selecting fiction books to borrow from the public library.

Each participant took part in an individual, semi‐structured, face‐to‐face interview. Using Williamson's Ecological Model of Information Seeking and Use as the conceptual framework, the study examined the role that fiction readers' “internal environments” and “external contexts” played in their book choices.

The selection of fiction books at the public library occurred, to a large extent, outside it. Fiction books were selected as part of everyday life information seeking, influenced by study participants' personal characteristics and circumstances as well as sources from their everyday lives, which typically included family, friends, book club and the mass media. While the public library was the main means by which study participants obtained their fiction books, it was not the first source to which they turned for ideas on what to read.

The study moves from a preoccupation of readers' actions at the public library to examine, more holistically, how everyday life information sources influence their choices of fiction books at the public library. It highlights the purposive and serendipitous dimensions of book selections and also underscores the importance of recognizing trust as a determining factor in book selection.