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This paper conducts empirical research to assess the new skillsets employees require in order to remain competitive in the age of automation.
Abstract
Purpose
This paper conducts empirical research to assess the new skillsets employees require in order to remain competitive in the age of automation.
Design/methodology/approach
Research is conducted through focus groups leveraging semi-structured interviews. Participants were selected via convenience sampling from UK-based consulting agencies operating in the public and private sectors.
Findings
The findings suggest that organizations are looking to upskill employees in 5 key skill blocks: Humanistic, Process engineering, Automation technologies, Self-leadership and Data driven. The findings also suggest that employee orientation towards these skill blocks will be critical for positive work opportunities in future.
Originality/value
This paper builds on the author’s previous work to produce a conceptual skills framework which can be used by organizations as a blueprint for upskilling their employees in a period of unprecedented technological advancement.
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Keywords
This viewpoint paper envisions the key competencies that employees should cultivate to thrive amidst the age of automation.
Abstract
Purpose
This viewpoint paper envisions the key competencies that employees should cultivate to thrive amidst the age of automation.
Design/methodology/approach
This paper synthesises recent academic and contextual papers on the topic of workplace automation, alongside the author’s practical knowledge as a Global Program Manager for Robotic Process Automation projects in an S&P 500 company.
Findings
Four skill building blocks are created which will help employees stay relevant in the age of automation: process engineering, automation technology, self-leadership and humanistic.
Originality/value
In this new era of automation, the skills of today will no longer be sufficient for employees to remain competitive in future. This paper contributes to literature by envisioning and presenting four skill blocks that could serve as a blueprint for human resources officers and executives to create the future learning plans and hiring strategies of their organisations, as they grow along the automation maturity curve.
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This paper aims to investigate whether patterns of human resource management (HRM) are converging or diverging across the globe.
Abstract
Purpose
This paper aims to investigate whether patterns of human resource management (HRM) are converging or diverging across the globe.
Design/methodology/approach
The topic is analysed through a review of existing literature in the space, introducing the drivers for MNCs to seek the global integration of HRM practices, as well as the strategies MNCs may use for practice transfer. The debates of convergence and divergence in relation to HRM practices are then discussed in further detail whilst focusing on two key areas impacting these debates: the cultural factors and the institutional, political and economic factors.
Findings
This paper suggests that patterns of HRM practices are not converging to one set of best practices approach, and there are numerous other factors which influence convergence, such as local business systems, legal practices and cultural differences. This paper suggests that there is a mix of some HRM practices converging due to MNC influence, whereas others continue to diverge.
Originality/value
A holistic discussion is held on the theory of convergence and divergence, which will benefit HR professionals in assessing the state of convergence in their own organisation and common pitfalls to be wary of.
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This paper aims to conduct practical analysis inside an organisation operating within the UK to assess what factors may be decreasing motivation for information technology project…
Abstract
Purpose
This paper aims to conduct practical analysis inside an organisation operating within the UK to assess what factors may be decreasing motivation for information technology project managers collaborating with geographically dispersed team members from different national cultures.
Design/methodology/approach
The topic is analysed through the author’s knowledge and engagement with the organisation, and by connecting related literature to identify cause and effect.
Findings
Methods for improving project manager motivation are suggested through staff training, workshops, goal-setting theory and assignments abroad. This paper also makes a recommendation for project manager job redesign through the utilisation of the job characteristics model.
Originality/value
This paper highlights key considerations for HR professionals and Senior Management in terms of work design, coaching and policy implementation, and provides a redesigned job blueprint that will be beneficial for other organisations using project managers.
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This paper aims to provide a comprehensive review of the literature examining the relationship between automation and employment, with a focus on understanding the debates of…
Abstract
Purpose
This paper aims to provide a comprehensive review of the literature examining the relationship between automation and employment, with a focus on understanding the debates of automation displacement and enablement, and the mediating role of employee augmentation in driving organisational productivity.
Design/methodology/approach
A semi-systematic literature review was conducted across the areas of automation, work-design and employee skills over the past 3 years.
Findings
The academic literature was found to still be in its infancy, with empirical evidence in an organisational setting scarce. However, research suggests that automation does not cause job displacement or a negative impact on employment. In contrast, data suggest that automation leads to new job creation, task enlargement and skills enhancement. The findings suggest that organisations should employ augmentation alongside automation to drive productivity, in a way that promotes strong work-design, builds trust and leverages human creativity. A further recommendation is made for organisations to focus on continuous upskilling to combat the shortening shelf-life of skills and adapt to the constant change brought around by advances in automation.
Originality/value
Through a synthesis of diverse perspectives and academic evidence, this paper contributes to the nuanced understanding of the complexities surrounding automation and its impact on employment. This literature review underscores the need for organisational strategies that leverage augmentation to harness productivity savings, alongside a renewed focus on widespread employee skills enhancement. In addition to creating new recommendations for practitioners and organisational leaders, this paper also furthers the research agenda through a list of research gaps for scholarly attention.
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To support senior leaders and HR practitioners with building the internal leadership capabilities to oversee automation in a virtual teams environment.
Abstract
Purpose
To support senior leaders and HR practitioners with building the internal leadership capabilities to oversee automation in a virtual teams environment.
Design/methodology/approach
This point of view paper presents the topic of workplace automation in a virtual teams environment through contextual practitioner literature sources.
Findings
Six new capabilities are suggested for the modern leader.
Originality/value
This paper introduces a scarcely researched area which is of enormous relevance in the post-covid age of remote working and digital transformation agendas, alongside presenting recommendations for HR practitioners and senior leaders to build internal leadership capabilities.
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In the wake of the COVID-19 pandemic organisations are adapting to a new environment of global talent shortages, economic uncertainty and geo-political turmoil. As an outcome, the…
Abstract
Purpose
In the wake of the COVID-19 pandemic organisations are adapting to a new environment of global talent shortages, economic uncertainty and geo-political turmoil. As an outcome, the organisational strategies of digital transformation and remote working have been accelerated in the race to boost innovation, competitivity and attract staff. This has led to the rise of two new organisational dynamics: the increase of virtual teams (VTs) and focus on widespread work automation. However, despite the rise of these two related phenomena, literature does not connect them as one research area, and there is a gap in the understanding of the new employee wellbeing needs they form and how to respond to them. This paper aims to bridge this gap through a systematic literature across these areas.
Design/methodology/approach
This paper conducts a systematic literature review across the areas of leadership, VTs and automation over the past three years.
Findings
In this review, a number of newly arising employee wellbeing needs are identified such as fear of job displacement, a lack of self-efficacy and social cohesion, poor relationships with leaders and more. In addition, this paper recommends three fundamental research gaps to be addressed by future studies: 1. How to build and cultivate the new leadership skills needed to support VTs and workplace automation? 2. How to design work in a way that caters for employee wellbeing needs when operating in VTs or hybrid teams and working on or with workplace automation? 3. How to design work in a way that builds and emphasises the new employee skillsets to support augmentation and solves for the new employee wellbeing needs experienced by workplace automation?
Originality/value
This paper provides a novel contribution to literature by centralising current schools of thought across the cross-disciplinary themes and synthesising literature to recommend new wellbeing and leadership skills for organisations to focus on, alongside producing a new research agenda for scholars to focus.
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Liam Murphy and John Sutherland
This article examines the selection criteria usedby employers from the perspective of a sample ofregistered unemployed. It uses the same criteriaset to get the sample to assess…
Abstract
This article examines the selection criteria used by employers from the perspective of a sample of registered unemployed. It uses the same criteria set to get the sample to assess their own re‐employment prospects. It concludes that although training and retraining programmes may be a necessary condition to enhance the re‐employment prospects of the unemployed, they do not constitute a sufficient condition.
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Provides an introduction to, and general explanation of,qualitative analysis. Explains why this approach is best suited to theexamination of management competences. The competency…
Abstract
Provides an introduction to, and general explanation of, qualitative analysis. Explains why this approach is best suited to the examination of management competences. The competency framework is designed to allow organizations to self‐audit their executive development needs. Shows how individual organizations might identify their own standards and establish their relevant strengths and weaknesses. Highlights the principles of survey design and gives an indication of the possible explanatory variables and analytical perspectives a researcher might use. Concludes by summarizing the possible scenarios of development an organization may face having conducted such an exercise.
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Examines the role of “sheltered employment” within themacro‐economic labour market. Assesses the extent to which shelteredemployment is an end in itself forming a “road block”…
Abstract
Examines the role of “sheltered employment” within the macro‐economic labour market. Assesses the extent to which sheltered employment is an end in itself forming a “road block” for people with disabilities. Goes on to suggest ways in which the system of sheltered employment might be modified to form a set of agencies with the key objective of facilitating the successful “transition” of people with disabilities from “sheltered” into “open” employment.
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