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Article
Publication date: 8 February 2013

Kaisa G. Holloway Cripps

The purpose of this paper is to explore the use of art and architecture by leadership as a driving force to effect change of perception of an organization's identity. While some…

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Abstract

Purpose

The purpose of this paper is to explore the use of art and architecture by leadership as a driving force to effect change of perception of an organization's identity. While some claim life imitates art, from a management discipline lens the paper aims to state that art imitates life through introduction of a conceptual model.

Design/methodology/approach

A literature review of organizational art and architecture, leadership, identity and change is undertaken and synthesized with Lewin's theory and concepts of force field analysis. Case studies from Africa, Europe and the USA are analyzed.

Findings

Organizational leadership uses art and architecture as a driving force to effect change in perception of identity. This is exemplified through evaluation of choices in the organizations examined.

Practical implications

This paper establishes a relationship between choices organizational leadership makes on art and architecture and how they can be used as a driving force to effect change in perception of identity and proposes a conceptual model for further study. This model opens potentially several new streams of research in management and organizational change disciplines.

Originality/value

There is a small subset of scholarship and studies in the fields of management and organizational change, with a scant amount focused on choices organizational leadership makes on art and architecture and how they can be used as a driving force to effect change in perception of identity. This paper attempts to initiate further research and empirical studies.

Details

Journal of Organizational Change Management, vol. 26 no. 1
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 9 April 2018

David Rosenbaum, Elizabeth More and Peter Steane

The purpose of this paper is to identify the development of planned organisational change models (POCMs) since Lewin’s three-step model and to highlight key linkages between them.

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Abstract

Purpose

The purpose of this paper is to identify the development of planned organisational change models (POCMs) since Lewin’s three-step model and to highlight key linkages between them.

Design/methodology/approach

A total of 13 commonly used POCMs were identified and connections with Lewin’s three-step framework and associated process attributes were made, reflecting the connections between these models and Lewin.

Findings

The findings show that first Lewin’s three-step model represents a framework for planned change; however, these steps could not be viewed in isolation of other interrelated processes, including action research, group dynamics, and force field analysis. These process steps underpin the iterative aspects of his model. Second, all 13 POCMs have clearly identified linkages to Lewin, suggesting that the ongoing development of POCMs is more of an exercise in developing ongoing procedural steps to support change within the existing framework of the three-step model.

Research limitations/implications

The authors recognise that the inclusion of additional POCMs would help strengthen linkages to Lewin. The findings from this paper refocus attention on the three-step model, suggesting its ongoing centrality in planned organisational change rather than it being dismissed as an historical approach from which more recently developed models have become more relevant.

Practical implications

This paper presents opportunities for organisational change management researchers to challenge their thinking with regard to the ongoing search for model refinement, and for practitioners in the design and structure of POCM.

Originality/value

An analysis of the ongoing relevance of Lewin and his linkage with modern POCMs assist in rationalising the broadening, and often confusing literature on change. This paper therefore not only contributes to filtering such literature, but also helps clarify the myriad of POCMs and their use.

Details

Journal of Organizational Change Management, vol. 31 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 14 November 2016

Somaye Sadat Akhshik and Mehri Parirokh

The purpose of this paper is to determine the effect of individual and organizational dimensions on creating the resistance to change according to the role of unlearning and…

Abstract

Purpose

The purpose of this paper is to determine the effect of individual and organizational dimensions on creating the resistance to change according to the role of unlearning and knowledge stickiness in merging of libraries as planned change.

Design/methodology/approach

Borrowing from the Lewin’s field theory, knowledge stickiness theory and unlearning the framework of planned change process designed. The paper opted for a survey study using the questionnaire, five depth interviews and focus group discussion with librarians, middle and senior managers.

Findings

The paper provides empirical insights about pattern of planned change in the Ferdowsi University of Mashhad library. The role of knowledge stickiness and unlearning factors associated with process of planned change. It suggests that successful change act as overcoming forces of unlearning to knowledge stickiness on two dimensions: individual and organizational.

Research limitations/implications

Because of the chosen research case, the research results may lack statistical generalizability. Therefore, researchers are encouraged to test the proposed propositions further.

Originality/value

The importance of managing obsolescence knowledge in individual and organizational dimensions in process of planned change is highlighted as managerial point of view.

Details

Library Management, vol. 37 no. 8/9
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 1 June 2000

Jim Grieves

The history of Organizational Development (OD) reveals a much older tradition of organizational science than the conventional wisdom would suggest. By the 1960s and 1970s OD…

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Abstract

The history of Organizational Development (OD) reveals a much older tradition of organizational science than the conventional wisdom would suggest. By the 1960s and 1970s OD became self‐confident and dynamic. This period was not only highly experimental but established the principles of OD for much of the twentieth century. By the end of the twentieth century new images of OD had occurred and much of the earlier thinking had been transformed. This review illustrates some examples under a series of themes that have had a major impact on the discipline of OD and on the wider thinking of organizational theorists and researchers.

Details

Journal of Management Development, vol. 19 no. 5
Type: Research Article
ISSN: 0262-1711

Keywords

Case study
Publication date: 3 January 2017

Olugbenga Adeyinka and Mary Kuchta Foster

AfrobitLink Ltd was an information technology (IT) firm with headquarters in Lagos, Nigeria. AfrobitLink started as a very small IT firm with less than two dozen staff. Within a…

Abstract

Synopsis

AfrobitLink Ltd was an information technology (IT) firm with headquarters in Lagos, Nigeria. AfrobitLink started as a very small IT firm with less than two dozen staff. Within a few years of its founding, AfrobitLink established itself as a dependable organization known for delivering high-quality IT services. However, starting in 2004, AfrobitLink experienced rapid growth as it expanded to serve the telecommunications firms taking advantage of the deregulated market. This rapid expansion resulted in many challenges for AfrobitLink. The firm rapidly expanded into all 36 states in Nigeria, hiring a manager to oversee the company’s operations in each of the states. Poor hiring practices, inadequate training, excessive spans of control, low accountability, a subjective reward system, and other cultural issues, such as a relaxed attitude to time, resulted in low motivation, high employee turnover, poor customer service, and financial losses. By 2013, the firm was operating at a loss and its reputation was in shambles. Generally, the culture was toxic: employees did not identify with the firm or care about its goals, there were no performance standards, employees were not held accountable, self-interest and discrimination prevailed. The organization was in a downward spiral. Consultants were hired to help sort out the firm’s problems but these efforts yielded few results. Ken Wilson, the founder’s son, was hired in 2014 as VP of Administration to help get the firm back on track. As a change agent, Ken had to decide how to address the issues facing the firm and how to achieve profitable growth.

Research methodology

Primary sources included interviews with the company CEO, his wife, his son, and a volunteer staff member. Secondary sources included the company website. The names of the people and the firm in the case have been changed to provide anonymity.

Relevant courses and levels

This case is intended for use in graduate courses (although it can also be used in upper level undergraduate courses) in change management/organization development, organizational behavior, leadership, or international management. For graduate courses, students may focus on application or integration of several theories or concepts. For upper level undergraduate courses, students may focus on application of a single theory or concept. Below are suggested texts or readings for each type of student by subject.

Theoretical bases

Change management theories (e.g. Lewin’s force field analysis (Schein, 1996), Kotter’s eight-step change management process (Kotter, 2007), The change kaleidoscope approach (Balogun and Hailey, 2008)), social identity theory (Tajfel, 1981), attribution theory (Kelley, 1972), leadership theories (e.g. Hersey and Blanchard, 1969), intercultural/international management theories (e.g. Hofstede, 1980, 1991).

Article
Publication date: 1 March 1991

Phillip C. Wright and Gary D. Geroy

Qualitative information‐gathering techniques are focused on todetermine whether they can be adapted or adopted to support strategicgoal‐setting. Much of the literature suggests…

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Abstract

Qualitative information‐gathering techniques are focused on to determine whether they can be adapted or adopted to support strategic goal‐setting. Much of the literature suggests that if planning is based on information gathered and presented in a manner which managers can understand they are more likely to act on it, and, for this reason, qualitative rather than quantitative techniques are stressed here. Factors which are not amenable to numerate analysis but which are useful to the strategic planner, such as experience, judgement and intuition, are also isolated and analysed. An attempt is made to facilitate the use of qualitative data‐gathering methods and suggestions are made as to where particular techniques may prove beneficial, together with their limitations. Research, from a small (n = 20), in‐depth survey of small business owners/ managers in Canada, is included which shows that they do not use quantitative planning processes but that judgemental techniques were most widely used; in general, the less sophisticated the planning process the higher it would be ranked among the survey participants. The research from other surveys also shows that scientific mathematically based models often do not fit with small business organisational reality and that methodologies should be developed that integrate research into the decision‐making process.

Details

Leadership & Organization Development Journal, vol. 12 no. 3
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 18 January 2021

Amitesh Singh Parihar and Vinita Sinha

The purpose of this paper is to identify the strengths and areas of improvement for taking organizations one step ahead in terms of adopting digitalization, analytics and…

Abstract

Purpose

The purpose of this paper is to identify the strengths and areas of improvement for taking organizations one step ahead in terms of adopting digitalization, analytics and governance. Also, the paper aims to identify the organizational cultural traits that influence the adoption of digitization and technology, analytics and governance.

Design/methodology/approach

A quantitative analysis of survey questionnaire collected from working professionals of various manufacturing industries to find out the driving traits and the restraining traits and to propose which is dominating. Sector: manufacturing, sample: working professionals across functions and sample size: 80–100 people.

Findings

This research suggests the cultural traits that influence the adoption of digitization and technology, analytics and governance in any organization.

Practical implications

As organizations explore new ways of working, their organizational culture and employee perspective would play an important role in prioritizing the interventions. This research aims to suggest a strategy to strengthen the driving forces and/or weaken the restraining forces.

Originality/value

There are various papers available on the individual topics but the uniqueness of this paper is that it represents all three factors in a single research and their influencers.

Details

International Journal of Innovation Science, vol. 13 no. 2
Type: Research Article
ISSN: 1757-2223

Keywords

Article
Publication date: 1 May 2000

Jim Grieves

Suggests that the end of the twentieth century may witness the end of modernity and that the post‐modern world of organizations will be driven by a new set of expectations. On the…

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Abstract

Suggests that the end of the twentieth century may witness the end of modernity and that the post‐modern world of organizations will be driven by a new set of expectations. On the one hand certain trends are discernible as a result of globalization and on the other internal debates within Organizational Development will reshape intervention strategies through organizational learning and Human Resource Development.

Details

The Learning Organization, vol. 7 no. 2
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 1 December 2006

James Bolton

Candor has been hailed in the business press as a key to unlocking organizational performance, yet there has been little discussion of methods that can foster and sustain candor

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Abstract

Purpose

Candor has been hailed in the business press as a key to unlocking organizational performance, yet there has been little discussion of methods that can foster and sustain candor. The purpose of this article is to present a theoretical model for firstly, understanding the forces supporting and constraining organizational candor and secondly, promoting its practice.

Design/methodology/approach

This paper builds upon existing research that explores the dynamics present in the relationship between the individual and the organization and applies it to the growing need of creating greater organizational candor.

Findings

The decision to disclose ideas and information is a personal choice, an extension of an individual's free will. Organizations that want to capitalize on this rich knowledge base need to cultivate openness within work groups and the larger culture.

Practical implications

The methods presented here are intended to provide readers with options for nurturing candor in their own work and in the organizations in which they work.

Originality/value

The originality of this article is in bringing forward historical research from the applied behavioral sciences and using it to respond to a current organizational need. It will be of value to those who seek to practice and encourage greater candor, personally and organizationally.

Details

Industrial and Commercial Training, vol. 38 no. 7
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 1 December 1996

Tim Dunne

Change is a constant of organizational life today, so we are told. Yet few, if any, writers on the subject define what they mean by change. It is assumed that all change is the…

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Abstract

Change is a constant of organizational life today, so we are told. Yet few, if any, writers on the subject define what they mean by change. It is assumed that all change is the same. Sets out to correct this omission in the literature by describing first two, and then three, types of change with the aim of clarifying what managers and other professionals concerned with this subject need to take into account when planning a change intervention. Without proper understanding of the type of change that is being planned, poor diagnosis and inadequate formulation and implementation will result. Finally, implications for organizations are spelt out and a distinction between changes and transitions is made, which, it is hoped, will enable managers to understand some of the frustrations about change when things do not go as planned.

Details

Management Development Review, vol. 9 no. 7
Type: Research Article
ISSN: 0962-2519

Keywords

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