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Article
Publication date: 27 September 2011

Robert G. Hamlin and Lesley Sage

Most past research on formal mentoring has investigated its antecedents, outcomes and benefits with little attention given to what goes on inside the dyadic relationship…

Abstract

Purpose

Most past research on formal mentoring has investigated its antecedents, outcomes and benefits with little attention given to what goes on inside the dyadic relationship. The purpose of this paper is to explore the types of mentor and mentee behaviours that are perceived as critical factors contributing to either a positive or negative mentoring experience for the mentee and the mentor.

Design/methodology/approach

Concrete examples of “effective” and “ineffective” mentor and mentee behaviour were collected from the research participants using Flanagan's Critical Incident Technique (CIT). The obtained CIT data were analyzed using forms of open and axial coding. Variants of content analysis were then used for conducting a series of subsequent comparative analyses.

Findings

From a total of 187 coded critical incidents the study identified 11 positive and four negative behavioural criteria of mentoring effectiveness as perceived from the mentee perspective, and nine positive and three negative behavioural criteria of mentoring effectiveness as perceived from the mentor perspective. Comparisons against “theoretical” and “best practice” models and taxonomies of positive and negative mentoring reveal varying degrees of overlap and commonality.

Research limitations/implications

There are two main limitations. First, the number of research participants was at the bottom end of the typical sample range for qualitative research, which means the collection of critical incidents did not reach the point of data saturation. Second, the study explored the “start‐up” and “ongoing” phases of the mentoring lifecycle but not the “end” phase.

Originality/value

The findings provide new insights into mentor and mentee behavioural effectiveness within formal mentoring relationships, and thereby add to a sparse empirical knowledge base in this substantially neglected area of mentoring research. Also, they provide a foundation against which to compare and contrast future empirical research that may be conducted on perceived effective and ineffective mentor and mentee behaviours within formal mentoring relationships.

Details

Journal of European Industrial Training, vol. 35 no. 8
Type: Research Article
ISSN: 0309-0590

Keywords

Content available
Article
Publication date: 14 June 2013

Maryam Nazari and G.E. Gorman

Abstract

Details

Online Information Review, vol. 37 no. 3
Type: Research Article
ISSN: 1468-4527

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Book part
Publication date: 11 March 2019

David Coghlan

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Action Learning and Action Research: Genres and Approaches
Type: Book
ISBN: 978-1-78769-537-5

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Book part
Publication date: 11 March 2019

Abstract

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Action Learning and Action Research: Genres and Approaches
Type: Book
ISBN: 978-1-78769-537-5

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Book part
Publication date: 1 September 2017

Abstract

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The Ideological Evolution of Human Resource Management
Type: Book
ISBN: 978-1-78743-389-2

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Abstract

Details

Action Learning and Action Research: Genres and Approaches
Type: Book
ISBN: 978-1-78769-537-5

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Book part
Publication date: 25 October 2019

Lesley Murray, Liz McDonnell, Katie Walsh, Nuno Ferreira and Tamsin Hinton-Smith

This chapter introduces the argument that pervades the collection that families are in motion both conceptually and in practice. It articulates the motion of family and…

Abstract

This chapter introduces the argument that pervades the collection that families are in motion both conceptually and in practice. It articulates the motion of family and families, which are made through space and time, and explains the ways in which the book develops current thinking on family. It also situates the concept and practices of family within wider debates and contexts. The chapter then details the contribution of each of the chapters to this argument, which are organised around three thematic parts: moving through separation and connection; uneven motion and resistance; and traces and potentialities. The chapter draws out six conclusions from the chapters in the collection.

Details

Families in Motion: Ebbing and Flowing through Space and Time
Type: Book
ISBN: 978-1-78769-416-3

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Abstract

Details

Action Learning and Action Research: Genres and Approaches
Type: Book
ISBN: 978-1-78769-537-5

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Abstract

Details

Action Learning and Action Research: Genres and Approaches
Type: Book
ISBN: 978-1-78769-537-5

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Book part
Publication date: 11 March 2019

Bob Dick

Abstract

Details

Action Learning and Action Research: Genres and Approaches
Type: Book
ISBN: 978-1-78769-537-5

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