Books and journals Case studies Expert Briefings Open Access
Advanced search

Search results

1 – 10 of 29
To view the access options for this content please click here
Article
Publication date: 4 March 2019

The ordinary – extraordinary dialectics in tourist metropolises

Leopold Lucas

Starting from the hypothesis of an ordinary/extraordinary tension that drives the link between tourist places and non-tourist places, this paper discusses the issue of…

HTML
PDF (648 KB)

Abstract

Purpose

Starting from the hypothesis of an ordinary/extraordinary tension that drives the link between tourist places and non-tourist places, this paper discusses the issue of tourist spatial delimitations. Rather than take such an issue for granted, the paper argues that the author needs to understand how the different actors within the tourism system create specific delimitations and how tourists deal with these delimitations. To pinpoint these tourist spatial delimitations, this paper considers three types of discourses: the discourse of local promoters, the discourse of guidebooks and the discourse of tourists. The purpose of this paper is to explain not only the tourist delimitations established by these actors but also the concordance between the guidebooks’ prescriptions, the public actors’ strategies and the tourists’ practices. In this empirical investigation, the author uses the case of Los Angeles and focuses more specifically on the two main tourist places within the agglomeration: Hollywood and Santa Monica. The argument supports the idea that political actors tend to develop what the author could consider a tourist secession, as the author tends to precisely delimit the designated area for the sake of efficiency. Guidebooks, which the author must consider because they are true and strong prescribers of tourist practices, draw their own tourist neighbourhoods. Finally, most tourists in Los Angeles conform to these delimitations and do not venture off the beaten track.

Design/methodology/approach

This paper examines three types of discourses: the discourse of local tourism promoters, the discourse of tourist guidebooks and the discourse of tourists. The purpose of the study is to explain not only the tourist delimitations established by these actors but also the concordance between the guidebooks’ prescriptions, the public actors’ strategies and the tourists’ practices. To conduct this analysis, this paper relied on an empirical survey (Lucas, 2014b) whose methodology used a range of different techniques. First, interviews with Convention and Visitors Bureau managers were performed to understand the delimitations established by the institutional actors directly in charge of the tourist development of those places. Second, the second kind of discourse considered here is that in guidebooks. Los Angeles is often included in guidebooks about California in general, albeit with a much shorter number of pages. Although all guidebooks were considered, the study mostly focused on those specifically dedicated to Los Angeles (Time Out, Rough Guide and Lonely Planet) to conduct a thick analysis of their discourses and to note the spatial delimitations that they established. The author must regard guidebooks as the prescribers of practices because they represent a source of information for tourists. The aim is to determine how tourists follow – or do not follow – the recommendations of guidebooks. Third, to understand these practices, the paper considers numerous interviews (approximately seventy) conducted with tourists.

Findings

Thus, in these two examples, the author has distinguished powerful delimitations of the tourist places created by promoters through their discourse, which provides information on how they promote the place through urban planning. This tourist staging, and all the specific processing of the place, contributes to a clear distinction between these places and the rest of the urban environment, allowing a very precise definition. The distinction is made from one street to another. However, these delimitations are mainly defined by the practices of the tourists: they have a very selective way of dealing with the public space of the two places concerned. They validate, update and thus make relevant the limits established by the institutional operators, sometimes performing even stricter operations of delimitation. This way of dealing with space is observed in the urban planning and in the discourses on the tourist places expressed in the guidebooks. There are no tactics to bypass, divert and subvert the spatial configuration settled by local authorities and guidebooks; tourists do not attempt to discover new places or to go off the beaten track (Maitland and Newman, 2009). Yet, this is not the only explanation for the way in which tourists occupy a place. Although the guidebooks perform the operations of delimitation and rank places (insisting on one place over another and highlighting what should be seen, where to go, etc.), they also exhaustively present the practices that one can perform, and how tourists deal with space either hints at their disregard of these tools or at individuals’ selection based on the information given. In Hollywood, as in Santa Monica, while the guidebooks exhaustively enumerate the numerous sites that might be interesting for tourist practices, the author observes a very important and discriminating concentration of these tourist practices within a precisely delimited perimeter, respectively, the Walk of Fame and the Ocean Front Walk: tourists walk from one street to another and from a full to an empty space. Thus, the author can support the idea that how tourists cope with space are temporary, delimited by highly targeted practices and restricted only to a few tourist places.

Originality/value

What about the ordinary/extraordinary dialectic? Most tourists do not look for something ordinary; yet, the entirety of what could be considered as “extraordinary” in one metropolis is not included in its tourism space. On the contrary, tourist places can also be seen as “ordinary.” Nevertheless, there is clearly a distinction observed through the discourses, but also in the practices, between an “inside” and an “outside” and between something extraordinary and one’s ordinary environment. One can interpret this result as an actual confirmation of the classic combination (tourist/sight/marker) that constitutes a “tourist attraction” (MacCannell, 1976, p. 44), which concerns a very specific way of dealing with space in Los Angeles. Tourists do not practice Los Angeles as the author might assume that they would typically practice other metropolises, e.g. strolling down the streets randomly. The two places examined in this paper are open to that kind of practice. One can consider that these places have a higher degree of urbanity than the average area of Los Angeles precisely because there are tourists. The density in terms of buildings is (relatively) more important and accompanied by a narrative construction of the urban space (the historic dimension of the buildings), and the public space has undergone specific urban planning and given special consideration, at least greater consideration than elsewhere. In these places, the author finds a concentration of population – the metropolitan crowd – that is otherwise very rare in Los Angeles. However, the tourists seem to have a limited interest in these attractions. These classic characteristics of urbanity do not seem to be regarded positively by a certain number of tourists and are not taken into consideration by tourists. This observation contrasts somewhat with the idea that dwelling touristically in a metropolis primarily entails the discovery of its urbanity (Equipe MIT, 2005). Discovering Los Angeles does not consist of experiencing the local society and of exploring the urban space but, rather, of performing specific practices in Los Angeles (seeing the Hollywood sign and the Stars and walking along the famous beaches). Two approaches can help us understand this gap: considering Los Angeles as a specific case or considering that the spatial configuration of Los Angeles enables us to bring out the logic at work in other metropolises but that would be too complex to distinguish here. Perhaps, the author finds both elements, and this reflection must invite the author to continue the discussion on the logic of tourists’ practice of metropolises: are they really looking for a maximal urbanity during their metropolitan experiences?

Details

International Journal of Tourism Cities, vol. 5 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJTC-12-2017-0082
ISSN: 2056-5607

Keywords

  • Practices
  • Policies
  • Boundaries
  • Los Angeles
  • Guidebooks

To view the access options for this content please click here
Book part
Publication date: 12 November 2014

Experiments on Expectations in Macroeconomics and Finance

Tiziana Assenza, Te Bao, Cars Hommes and Domenico Massaro

Expectations play a crucial role in finance, macroeconomics, monetary economics, and fiscal policy. In the last decade a rapidly increasing number of laboratory…

HTML
PDF (1.8 MB)
EPUB (1.9 MB)

Abstract

Expectations play a crucial role in finance, macroeconomics, monetary economics, and fiscal policy. In the last decade a rapidly increasing number of laboratory experiments have been performed to study individual expectation formation, the interactions of individual forecasting rules, and the aggregate macro behavior they co-create. The aim of this article is to provide a comprehensive literature survey on laboratory experiments on expectations in macroeconomics and finance. In particular, we discuss the extent to which expectations are rational or may be described by simple forecasting heuristics, at the individual as well as the aggregate level.

Details

Experiments in Macroeconomics
Type: Book
DOI: https://doi.org/10.1108/S0193-230620140000017002
ISBN: 978-1-78441-195-4

Keywords

  • Expectation feedback
  • self-fulfilling beliefs
  • heuristic switching model
  • experimental economics

To view the access options for this content please click here
Book part
Publication date: 14 September 2018

Employee Well-being at Work: Insights for Business Leaders and Corporate Social Responsibility

Nicole Renee Cvenkel

This chapter critically examines the dynamics that exists between employee well-being, line management leadership and governance as experienced and perceived by employees…

HTML
PDF (302 KB)
EPUB (78 KB)

Abstract

This chapter critically examines the dynamics that exists between employee well-being, line management leadership and governance as experienced and perceived by employees in the public sector context. This chapter is based on research into employee well-being and line management leadership with a British Local Authority in northern England, focusing on employees’ verbal accounts of their own experiences and perceptions of well-being, line manager leadership and corporate social responsibility. Twenty-six interviews were conducted from a diverse range of employees with each interview lasting (45–60 minutes), tape recorded and transcribed verbatim. The research investigated the subjective perceptions of senior managers, managers, senior officers and clerical/secretarial staff regarding their views concerning line management leadership on employee well-being at work. Using the technique of Interpretative Phenomenological Analysis (IPA) provided insight into the life-world of participants, providing the opportunity for employees to share their personal experience of leadership and governance on the front line and its implication for employee well-being at work. The data revealed line management leadership and governance emerged as central to influencing and enabling well-being at work and were linked to individual, social and organisational factors (blame culture, rewards, trust in management, support and communication). Employees’ accounts of line management leadership, well-being and corporate social responsibility identified salient issues, thus providing a basis for broader research in this area. Thus organisations wishing to enhance employee well-being could focus efforts on creating organisational conditions and line management leadership to encourage well-being through the six identified factors. This research has relevance for the employment relationship, corporate social responsibility, service delivery, performance and for practitioners and academics alike.

Details

Stakeholders, Governance and Responsibility
Type: Book
DOI: https://doi.org/10.1108/S2043-052320180000014004
ISBN: 978-1-78756-380-3

Keywords

  • Well-being at work
  • employee well-being
  • line management leadership
  • governance
  • corporate social responsibility
  • public sector management
  • employment relationship

To view the access options for this content please click here
Article
Publication date: 1 May 1983

Management: A Selected Annotated Bibliography, Volume II

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This…

HTML
PDF (14.7 MB)

Abstract

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

Details

Management Decision, vol. 21 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/eb002684
ISSN: 0025-1747

Keywords

  • Management Literature

To view the access options for this content please click here
Article
Publication date: 1 April 1975

Management science and operations research in travel and tourism

Turgut Var, William W. Swart and Charles E. Gearing

Although this is a survey of research techniques, it has become increasingly apparent, as the study has progressed, that our investigation of research methods for use in…

HTML
PDF (1.2 MB)

Abstract

Although this is a survey of research techniques, it has become increasingly apparent, as the study has progressed, that our investigation of research methods for use in tourism and travel studies, without prior consideration of the nature and scopes of tourism and travel themselves, would he inadequate. At the outset it would be imperative to distinguish three interrelated terms. These are recreation, tourism, and travel.

Details

The Tourist Review, vol. 30 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/eb057724
ISSN: 0251-3102

To view the access options for this content please click here
Book part
Publication date: 28 February 2017

Author Index

HTML
PDF (54 KB)
EPUB (297 KB)

Abstract

Details

Engaging Dissonance: Developing Mindful Global Citizenship in Higher Education
Type: Book
DOI: https://doi.org/10.1108/S2055-364120170000009026
ISBN: 978-1-78714-154-4

To view the access options for this content please click here
Article
Publication date: 1 January 1931

British Food Journal Volume 33 Issue 1 1931

We have received a communication from Mr. A. H. Mitchell Muter, F.I.C., Public Analyst for Lambeth, with reference to the contamination of cheese as the result of it being…

HTML
PDF (1.2 MB)

Abstract

We have received a communication from Mr. A. H. Mitchell Muter, F.I.C., Public Analyst for Lambeth, with reference to the contamination of cheese as the result of it being wrapped in tinfoil.—Mr. Muter observes that the following facts are those upon which he based his remarks, re the potential danger to health arising from contamination by tin in cheese wrapped in this metal, contained in his report for the fourth quarter of 1929 to one of the Local Authorities for which he acts :—On 4th November, 1929, a Food Inspector to the Authority in question submitted an informal sample of wrapped cheese as the result of a complaint having been received from a ratepayer to the effect that he had been taken ill after partaking of it.—Mr. Muter's analysis showed it to contain 5·68 grains of tin per lb., and he therefore reported that he was of opinion that the ratepayer was fully justified in bringing the matter to the notice of the Inspector.—On 15th November a formal sample of wrapped cheese was submitted, which he found contained 6·89 grs. tin per lb., and he issued a report to this effect. As the result of this report he received on the 25th November five informal samples of various brands, all of which were found to contain tin varying from 0·28 to 6·34 grs. per lb., and a further three informal samples received on the 3rd December contained tin in quantities from 1·37 to 11·03 grs. per lb. On the 12th December a formal sample was submitted which contained as much as 14·8 grs. tin per lb.

Details

British Food Journal, vol. 33 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/eb011230
ISSN: 0007-070X

To view the access options for this content please click here
Article
Publication date: 1 January 1985

Management: A Selected Annotated Bibliography, Volume III

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to…

HTML
PDF (6.2 MB)

Abstract

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.

Details

Management Decision, vol. 23 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/eb002685
ISSN: 0025-1747

Keywords

  • Bibliography
  • Management

To view the access options for this content please click here
Article
Publication date: 1 April 1944

The Library World Volume 46 Issue 9

A curious reaction to the Post‐War Policy Report of the Library Association is beginning to make itself articulate. Educationists, who are likely to be vocal in the…

HTML
PDF (1.3 MB)

Abstract

A curious reaction to the Post‐War Policy Report of the Library Association is beginning to make itself articulate. Educationists, who are likely to be vocal in the matter, say that the three principles on which it is based are not in sufficient agreement for practical use. The Library Association wants local autonomy, while interfering most drastically with the small towns which are the very foundation of such autonomy; it advocates the educational value of libraries but is emphatic that they must live separately from the official education organization; and they should have government grants but be absolved from government control. There is a symposium covering some of these points in the Spring, 1944, number of Library Review, where are brought to bear the views of Professor H. J. Laski, as a former chairman, Mr. Frederick Cowles, as representing a small town library, Mr. F. M. Gardner, from a rather larger one, Mr. Edward Green, the former librarian of Halifax, whose enthusiasm is as great as ever, and Mr. Alfred Ogilvie, who speaks for county libraries, from Lanarkshire. Most of the contributions are severely critical and all are worth study.

Details

New Library World, vol. 46 no. 9
Type: Research Article
DOI: https://doi.org/10.1108/eb009272
ISSN: 0307-4803

To view the access options for this content please click here
Article
Publication date: 1 October 2004

Training and human resource issues in small e‐businesses: towards a research agenda

Harry Matlay

A great deal has been written in recent years about the internet and the emergence of e‐businesses operating in the global e‐economy. Although a small proportion of the…

HTML
PDF (73 KB)

Abstract

A great deal has been written in recent years about the internet and the emergence of e‐businesses operating in the global e‐economy. Although a small proportion of the expanding literature on this topic is based on empirically rigorous research, the bulk of publications tend to be of limited value to small business owner/managers. Furthermore, these publications present a superficial or idealised view of economic transactions that take place over the internet. In terms of general approaches to e‐business, there exist a limited number of “core” theoretical and practical publications to guide a wide range of stakeholders and interested parties, including small business owner/managers. Conspicuously missing from the burgeoning specialist literature is the topic of training and human resources in relation to the adoption and management of small e‐businesses. To redress the imbalance, this article proposes a tentative framework for a research agenda in training and related human resource issues, to support and inform a rapidly growing sector of small e‐businesses, both in Britain and in other industrially developed or developing countries.

Details

Education + Training, vol. 46 no. 8/9
Type: Research Article
DOI: https://doi.org/10.1108/00400910410569641
ISSN: 0040-0912

Keywords

  • Training
  • Human resource management
  • Electronic commerce
  • Small to medium‐sized enterprises

Access
Only content I have access to
Only Open Access
Year
  • Last 12 months (1)
  • All dates (29)
Content type
  • Article (19)
  • Book part (9)
  • Earlycite article (1)
1 – 10 of 29
Emerald Publishing
  • Opens in new window
  • Opens in new window
  • Opens in new window
  • Opens in new window
© 2021 Emerald Publishing Limited

Services

  • Authors Opens in new window
  • Editors Opens in new window
  • Librarians Opens in new window
  • Researchers Opens in new window
  • Reviewers Opens in new window

About

  • About Emerald Opens in new window
  • Working for Emerald Opens in new window
  • Contact us Opens in new window
  • Publication sitemap

Policies and information

  • Privacy notice
  • Site policies
  • Modern Slavery Act Opens in new window
  • Chair of Trustees governance statement Opens in new window
  • COVID-19 policy Opens in new window
Manage cookies

We’re listening — tell us what you think

  • Something didn’t work…

    Report bugs here

  • All feedback is valuable

    Please share your general feedback

  • Member of Emerald Engage?

    You can join in the discussion by joining the community or logging in here.
    You can also find out more about Emerald Engage.

Join us on our journey

  • Platform update page

    Visit emeraldpublishing.com/platformupdate to discover the latest news and updates

  • Questions & More Information

    Answers to the most commonly asked questions here