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1 – 10 of over 8000
Article
Publication date: 1 November 1996

Xiao Honggen and Jeremy R. Huyton

Investigates the interrelationship between tourism and leisure, based on a questionnaire survey and on personal communication with international tourists, hospitality workers and…

7158

Abstract

Investigates the interrelationship between tourism and leisure, based on a questionnaire survey and on personal communication with international tourists, hospitality workers and local residents. Adopts an integrative approach in the case study of the two coastal cities of Xiamen and Quanzhou, in the Fujian Province of the People’s Republic of China. Concludes that superficial homogeneity in social phenomena of two cities in close vicinity does not justify an actual similarity in the interaction between tourists and residents and the integration of tourism and leisure.

Details

International Journal of Contemporary Hospitality Management, vol. 8 no. 6
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 10 August 2020

Manlord Chaturuka, Rodney Graeme Duffett and Norbert Haydam

The main purpose of the study is to determine international leisure tourist perceptions with regard to crime, to assess the influence of demographic factors and to investigate the…

Abstract

Purpose

The main purpose of the study is to determine international leisure tourist perceptions with regard to crime, to assess the influence of demographic factors and to investigate the influence of prior, during and post-visit measures on international leisure tourists’ crime perceptions.

Design/methodology/approach

A personal intercept interview survey was used to collect the data at popular Cape Town (CT) tourist attractions via structured questionnaires. A generalized linear model was used to statistically assess respondents’ crime-related perceptions. Qualitative data was also generated via individual in-depth interviews, which were conducted among nine international leisure tourists.

Findings

The study found that international leisure tourists exhibited favorable sentiments regarding crime preparations; general safety information; post-visit crime related perceptions but were less positive about security safety information during their visit. International leisure tourists maintained that crime did not inhibit their activities and was not worse than anticipated during their visit. A majority of tourists indicated that they were not deterred by crime and would revisit CT.

Research limitations/implications

The research was limited to a single city and to English-speaking international leisure tourists. The study was cross sectional in nature and the number of data collection sites was limited to four of the popular tourist attractions in CT.

Practical implications

The study showed that a relatively high number of international leisure tourists had either witnessed or experienced crime in CT. Hence, a separate South African Police Service tourism protection unit could be established to help circumvent crime in CT.

Originality/value

The study used both quantitative and qualitative approaches to provide a comprehensive overview of international leisure tourist crime perceptions, which included prior, during and post-visit measures, of one of the top tourist destinations in the world. Additionally, this study is one of the few recent endeavors to assess the influence of a broad range of demographic and crime-related factors on international leisure tourists’ prior, during and post-visit crime perceptions in an African developing country.

Details

Safer Communities, vol. 19 no. 4
Type: Research Article
ISSN: 1757-8043

Keywords

Article
Publication date: 5 June 2020

Girish Prayag, Martin Joseph Gannon, Birgit Muskat and Babak Taheri

Recognising tourists’ increasing desire for authentic destination-specific experiences, the hospitality industry has responded by increasing provision of innovative culinary…

2368

Abstract

Purpose

Recognising tourists’ increasing desire for authentic destination-specific experiences, the hospitality industry has responded by increasing provision of innovative culinary activities. This study aims to use the concepts of serious leisure and terroir to examine how knowledge, physical environment and service quality influence co-creation within the culinary tourism context.

Design/methodology/approach

Following cooking class participation, 575 domestic Iranian tourists were surveyed. These educational classes provide opportunities to learn about local foods alongside peers in an interactive setting. Consistent with the benefits of serious leisure, this consumption context could prove conducive to stimulating co-creation.

Findings

Prior knowledge strongly influences tourists’ reflective and recreational motives for participation (i.e. the benefits of serious leisure). This shapes how tourists evaluate physical environments and service quality therein; influencing value co-creation and supporting serious leisure as the conceptual lens through which to understand experiential culinary consumption.

Research limitations/implications

The proposed conceptual model was tested on domestic tourists following class participation. However, in suggesting that visually-stimulating, tactile premises with the olfactory appeal can encourage co-created experiences, the findings are relevant to service touch-point management more generally.

Originality/value

Recognizing the influential role played by the physical and social aspects of experiential consumption, the serious leisure framework improves an extant understanding of value co-creation.

Details

International Journal of Contemporary Hospitality Management, vol. 32 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 1 February 1997

I.R. Murray and G.F. Sargent

This paper describes the provision of a feasibility study for the development of a county leisure information service for a shire county in England, and discusses how the…

Abstract

This paper describes the provision of a feasibility study for the development of a county leisure information service for a shire county in England, and discusses how the structural and political issues that arise are likely to be generic to any service of this type. Analysis is given of the current provision of leisure and tourist information systems, both on traditional forms of media and on the World Wide Web. A solution is proposed that enables the Local Authority and other information providers to avoid unnecessary duplication of existing databases. The argument is developed that existing leisure services must become integrated with Web developments if they are to reach potential customers, who are defined as belonging to two separate categories — county residents and visitors. Recommendations are made that would enable the target audience to be reached by establishing a Leisure Information Web System to reach audiences who maybe anywhere on the Net; and to develop Web kiosks, for use in public places, which may operate offline. The paper also discusses the possible managerial and financial implications of running this service.

Details

The Electronic Library, vol. 15 no. 2
Type: Research Article
ISSN: 0264-0473

Article
Publication date: 29 April 2020

Matthew Tingchi Liu, Yongdan Liu, Ziying Mo and Kai Lam Ng

Travel websites allow tourists to share their thoughts, beliefs and experiences regarding various travel destinations. In this paper, the researchers demonstrated an approach for…

1611

Abstract

Purpose

Travel websites allow tourists to share their thoughts, beliefs and experiences regarding various travel destinations. In this paper, the researchers demonstrated an approach for destination marketing organisations to explore online tourist-generated content and understand tourists' perceptions of the destination image (DI). Specifically, the researchers initiated an investigation examining how the destination image of Macau changed during the period of 2014–2018 based on user-generated content on travel websites.

Design/methodology/approach

Web crawlers developed by Python were employed to collect tourists' reviews from both Ctrip and TripAdvisor regarding the theme of “Macau attraction”. A total of 51,191 reviews (41,352 from Ctrip and 9,839 from TripAdvisor) were collected and analysed using the text-mining technique.

Findings

The results reveal that the frequency of casino-related words decreased in reviews by both international and mainland Chinese tourists. Additionally, international and mainland Chinese tourists perceive the DI of Macau differently. Mainland Chinese tourists are more sensitive to new attractions, while international tourists are not. The study also shows that there are differences between the government-projected DI and the tourist-perceived DI. Only the “City of Culture” and “A World Centre of Tourism and Leisure” have built recognition with tourists.

Originality/value

Given the easy accessibility of online information from various sources, it is important for destination marketing organisations to analyse and monitor different DI perspectives and adjust their branding strategies for greater effectiveness. This study uncovered the online DI of Macau by using text mining and content analysis of two of the largest travel websites. By analysing and comparing the differences and relationships among the frequently used words of tourist-generated content on these websites, the researchers revealed some interesting findings with important marketing implications.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 33 no. 2
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 1 January 1996

Salvador Antón i Clavé, Francisco López Palomeque, Manuel J. Marchena Gómez, Sevilla Vera Rebollo and J. Fernando Vera Rebollo

The Geography of Tourism in Spain is now at a par in terms of its scientific production with other European countries. Since the middle of the '80s the quality and volume of…

453

Abstract

The Geography of Tourism in Spain is now at a par in terms of its scientific production with other European countries. Since the middle of the '80s the quality and volume of contributions is analogous to the rest of the European Union, although as a part of University Geography in Spain it has not achieved the level of dedication reached by other subjects considering the importance of tourist activities to the economy, the society and the territory of Spain. It could be said that the Geography of Tourism in Spain is in the international vanguard in dealing with Mediterranean coastal tourism, with the relationships between the residential real estate and tourism sectors and with aspects related to tourism and leisure in rural and protected areas.

Details

The Tourist Review, vol. 51 no. 1
Type: Research Article
ISSN: 0251-3102

Keywords

Article
Publication date: 22 March 2013

Wieslaw Alejziak

The purpose of this paper is to identify tourist activity inhibitors (causes of non‐participation in tourism), assess their impact strength and analyze the social disproportion…

3880

Abstract

Purpose

The purpose of this paper is to identify tourist activity inhibitors (causes of non‐participation in tourism), assess their impact strength and analyze the social disproportion and exclusion in terms of tourism participation. The paper also presents the deficiencies in the research methods and proposes modifications that pertain to method and terms.

Design/methodology/approach

Empirical studies pertain to Polish residents' leisure trips in 2005. The sample (1,026 persons) fulfills the requirements for the general Polish population, aged 15 years and older. The statistical methods used were the χ2 test, the tau B‐Kendall rank correlation coefficient, factor analysis, cluster analysis, and ANOVA. The analyses include the top ten reasons for non‐participation in leisure trips, and are divided on the basis of the length of such trips (longer than seven days and shorter than seven days).

Findings

The research reveals great social diversity in tourism, which results from numerous interdependent factors. However, both the standards and the attributes of tourist activity are a measure of social diversification and exclusion rather than their cause. The analyses that this research carries out indicate the existence of deficiencies in terms of methodology employed in the identification of causes of not participating in tourism. These deficiencies pertain mainly to the randomness of inhibitor selection by different authors and various institutions for this particular activity. Subsequently this situation creates an obstacle when comparing results of studies. Another issue deals with the quite vague distribution of causes in the surveys, which on the other hand prevent respondents from giving clear answers. The cluster analysis carried out for trips lasting a week or longer reveals that the first cluster (60 percent) is the most uniform, being made up of people who most often lack money, and seldom mention the other inhibitors. The second cluster (20 percent) is much more diverse, and consists of people who often indicate a few factors – lack of money, lack of time, household obligations, and spending vacations in their place of residence.

Research limitations/implications

Empirical studies were carried out exclusively among Polish residents and included only leisure trips.

Practical implications

Research that diagnoses and partially forecasts the standards and attributes of tourist activity serves as a foundation to support the functioning of the entire tourist industry. The practical significance of this research is determined by the fact that people are constantly seeking to increase the demand for tourist products.

Originality/value

Knowledge about people not participating in tourism is insignificant. This article pertains to the above‐mentioned group of people, focusing especially on the causes of non‐participation. It presents a critical analysis of studies and points out the diversity and inconsistencies in methodology. Problems of the lack of participation in tourism and social exclusion apply to social sciences, especially sociology and economy.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 7 no. 1
Type: Research Article
ISSN: 1750-6182

Keywords

Open Access
Article
Publication date: 31 July 2018

Blanca Garcia Henche

The theoretical framework of this study focuses on the trends towards experiential tourism and new communication channels in the tourist sector. The specific areas of action that…

11368

Abstract

Purpose

The theoretical framework of this study focuses on the trends towards experiential tourism and new communication channels in the tourist sector. The specific areas of action that are covered in this research work focus on: a definition of experiential tourism, an analysis of markets as a resource of experiential tourism and communication strategies and the use of social media by the markets of Madrid to interact with the new experiential consumer.

Design/methodology/approach

This paper is arranged as follows: first, a review of the documents on new tourist sector trends towards the demand of experiential tourism, on marketing 2.0 and on social media has been carried out; second, communication strategies of the food markets seen as tourist resources are described herein, including results of the research in the use of social media; and finally, conclusions of the study are developed.

Findings

According to the conceptual approach and after reviewing the documents cited in this paper, it is possible to conclude that food markets are tourist resources that shall be exploited as “experiential providers” for a market niche that is increasingly demanding and expects to have a “tourist experience”. The present paper contributes to the literature on experiential tourism, including new communication strategies as a tool to contact experiential tourists. Accordingly, an analysis is carried out of a specific product/resource, such as the food markets of Madrid as resources or experiential leisure centers, and a study on product strategies (offer of experiences) and communication strategies on their experiential tourism offer fundamentally based on social media and websites.

Research limitations/implications

Although this work represents an in-depth study of the food markets analyzed, the research could be extended to other markets or to other cities that are also working with markets as experiential tourism resources, though not in a structured design as in Madrid.

Practical implications

This work is different from previous studies for several reasons. In the first place, food markets are integrated as elements for the study of experiential tourism as tourist resources, and second, commercial interaction and other types of productive activities in urban centers are considered. In particular, social relations and collaboration between small retailers in markets, their managers and the institutions responsible for tourism management in the city of Madrid are barely analyzed in the literature. This includes the collaboration between public (Madrid City Council), cultural and business institutions (Madrid Fusión and Gastrofestival), hospitality and other businesses (established in the food markets) to promote cultural experiences and historic tourism.

Social implications

The performed study has several implications for employers and policymakers. As historical, cultural and experiential tourism are growing trends throughout the world, new tourist consumer profiles must be analyzed. There are new groups of tourists looking for unique experiences and “local” activities, eager to visit renovated urban historical centers with a developed experiential leisure offer. This tourist activity facilitates the rebirth of the traditional food markets and promotes the creation of jobs and new opportunities for traditional businesses as shown in the present case study focused on the markets of Madrid.

Originality/value

The present paper contributes to the literature on experiential tourism, including new communication strategies as a tool to contact experiential tourists. Accordingly, an analysis is carried out of a specific product/resource, such as the food markets of Madrid as resources or experiential leisure centers, and a study on product strategies (offer of experiences) and communication strategies on their experiential tourism offer fundamentally based on social media and websites. The role played by food markets in the creation of an experiential tourism offer in Madrid and the communication strategies generated by them is described in this research. This study not only sheds light on the changes undergone by the tourist demand, specifically urban tourism but also it helps understand some of the strategies that big tourist cities are implementing in historic centers to reduce the risks of mass tourism.

Details

Journal of Tourism Analysis: Revista de Análisis Turístico, vol. 25 no. 1
Type: Research Article
ISSN: 2254-0644

Keywords

Book part
Publication date: 22 August 2017

Anita Zatori and Meghan Beardsley

The tourist experience has matured in its body of literature, but researchers still debate the best way to measure and define the concept. The purpose of this paper is to analyze…

Abstract

The tourist experience has matured in its body of literature, but researchers still debate the best way to measure and define the concept. The purpose of this paper is to analyze and compare memorable and on-site tourist experiences from theoretical, empirical, and methodological perspectives. A review of the literature is used to identify and describe the next evolutionary research step which is the quality-of-life (QOL) aspect of tourism experiences. It is argued that the evolving focus on QOL attributes is fueled by the theories and concepts of service-dominant logic. The paper argues that value (co)created on all sides of the equation (e.g., customer or company) must be considered when carrying out research. The paper also finds that different value outcomes for the individual customer occur in both on-site and memorable experience contexts. The findings contest an earlier theoretical argument, suggesting that memorable tourist experiences provide more value than on-site tourist experience.

Article
Publication date: 11 October 2021

Friedericke Kuhn, Florian Kock and Martin Lohmann

The severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) pandemic has drastically affected the public discourse on tourism in news reporting and on social media…

Abstract

Purpose

The severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) pandemic has drastically affected the public discourse on tourism in news reporting and on social media, potentially changing social perceptions of travel and its utility for conspicuous consumption. Prestige enhancement is a common tourist motivation, yet, as tourists have been portrayed as irresponsible and even dangerous during the pandemic, the benefits of travel for personal prestige may have been affected. The purpose of this study is to monitor changes in tourists’ personal prestige during the early pandemic in 2020.

Design/methodology/approach

The authors developed an innovative study design implicitly measuring the personal prestige of tourists shown on experimentally manipulated social media posts. Three measurement waves were issued to compare the personal prestige of tourists just before, during and after the first lockdown situation in Germany.

Findings

Differences regarding evaluations of tourists’ prestige were found for prestige dimensions of hedonism, achievements, wealth and power, suggesting that prestige ascription to tourists has been affected by the changing discourse on leisure travel.

Originality/value

This study contributes to the discussion of the socio-psychological effects of the SARS-CoV-2 pandemic on customer benefits of leisure travel. It exposes possible impacts of the pandemic on tourisms’ value for conspicuous consumption and prestige enhancement.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 16 no. 1
Type: Research Article
ISSN: 1750-6182

Keywords

1 – 10 of over 8000