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The purpose of this paper is to report results of a research project which investigated how two UK National libraries categorise their core business purpose together with an assessment of the role and relevance of additional (or value‐added) services in their strategic thinking, future planning and performance measurement.

This is a qualitative interpretive study, using a collective case study methodology, with the National Libraries of Wales and Scotland as the core cases. Semi‐structured interviews were conducted with senior managers in both institutions, together with focus groups with librarians and library assistants, selected using purposive sampling. All instruments were piloted; data from the respondents were recorded, coded, classified and cross‐checked to ensure validity and rigour, using themed interview schedules to facilitate analysis.

It is difficult to be definitive as to core and additional services as individuals have differing interpretations of the terms. Changing customer demands and expectations, technological developments and the impact of a dynamic and complex economic environment suggest it is more meaningful to reconceptualise services according to the extent to which they contribute to achieving basic business purpose at any one time.

Libraries must demonstrate efficiency and effectiveness in service provision, and in relation to achieving primary purpose and resource priorities in order to survive. Examining the relevance of defining and distinguishing core and added‐value services in relation to performance assessment and strategic vision addresses a gap in existing knowledge.

Examines the current state of library development in Ethiopia against the economic, social, cultural and educational background of the country. Outlines the problems facing libraries in Ethiopia, and demonstrates the performance of the public library service to be grossly inadequate. Explains the need for a national library plan to improve the situation and examines the possibilities for such a plan.

This is the second in a series of three articles describing the automation system, based on McDonnell Douglas' URICA package used in the Department of Printed Books at the National Library of Wales. A description of the Cataloguing Module is given, including developments to respond to changing working practices and problems inherent in the original system design. The Retrospective Record Conversion procedures are described and the likely impact of CD‐ROM technology is recognised. Finally the Enquiry/Public Access and Circulation modules are described giving short‐comings of the existing system and suggested ways to improve the facilities in the future.

The purpose of this paper is to present the results of a study to examine, determine and propose the optimal approach to develop impact assessment indicators for the UK Web Archive.

The paper analyses the existing literature on impact assessment frameworks for digital resources and the types of impact in related fields to set an approach to develop an impact assessment plan. Primarily drawing from the Balanced Value Impact Model, the approach consists of three stages: context setting, indicator development and indicator evaluation.

The development of a set of potential impact assessment indicators for the UK Web Archive shows not only an optimal approach for the development but also recommendations for web archiving organisations.

The research did not carry out follow-up interviews regarding the feedback from UK Web Archive's staff. Adoption of the new set of indicators will further this development.

The staff's duties influence their prioritisation of the indicators, so discussions among partners will be helpful in recognising different perceptions, unnoticed strengths and potential values. A progressive accumulation of assessment and improvements from the current state and small regular evaluations will be also helpful to demonstrate the impact and value to the stakeholders in the future.

This paper proposes a set of 13 potential indicators for the UK Web Archive of which functionality was checked against set quality criteria and tested through semi-structured interviews and survey submissions with the UK Web Archive staff members.

A growing share of the literature in the fields of marketing and organizational theory is focusing on the uses of the past. This paper aims to propose an analysis of these uses over the long run and concludes that these uses of the past may themselves be historicized.

The paper uses accounting textbooks published in French from the seventeenth to the nineteenth century. This study uses historical and organizational literature to account for observed variations.

Two conceptualizations of the past can be found in the sources from the period studied, depending on the period one considers, each of them leading to a different marketing strategy. In the first one, the past is presented as providing most or even all the value of what is offered in the present, as past experience serves as a stepping stone to a better product. The second conception breaks with these mostly positive views and presents the past as a dangerous routine, from which one must be freed to innovate.

Studying marketing uses of the past over the long run allows us to identify a limited set of possible sales pitches using the past to promote work and to identify the constraints orienting these pitches at any given time.

The process of developing and implementing UK legislation for the legal deposit of electronic and other non‐print publications has been lengthy and remains incomplete, although the Government has consulted on draft regulations for implementation in 2013. The purpose of this paper is to provide a short account of progress and review the experience, analysing several factors that have influenced the legislative process and helped shape the proposed regulations. It summarises the regulatory and non‐regulatory steps taken by the UK legal deposit libraries to address the legitimate concerns of publishers and describes some of the practical implications of implementing legal deposit for non‐print publications.

The paper draws upon the personal experiences of the authors, who have been directly involved in the legislative process and negotiations with publishers and other stakeholders.

The paper provides new information and a summary of key issues and outcomes, with explanations and some insights into the factors that have influenced them.

This paper provides new information about the development of legal deposit in the UK and a review of the issues that have affected its progress.

To compare and contrast national collection management principles for hard copy deposit collections and for digital deposit collections.

A selective overview and summary of work to date on digital legal deposit and digital preservation.

That the comprehensive nature of traditional print deposit collection often absolves national libraries from the more intractable problems of stock selection; whereas the difficulty of collecting the entire national digital web space means that intelligent selection is vital for the building of meaningful digital deposit collections.

These are indicative and partial insights based on small scale interrogation of trial digital deposit collections: the issue of collection development and selection biases in digital collection building needs greater in‐depth research before hard and fast recommendations about collection management criteria can be arrived at.

The principles outlined may offer practitioners in national libraries some useful insights into how to manage their digital deposit collections.

This paper emphasises the social and political aspects of digital deposit issues, rather than the legal or technical aspects.

1895 saw the dawn of film – a new publication medium that we associate particularly with the century that has just ended. The survival of films and of information about them has been severely hampered in the UK by the absence of legal deposit. At the beginning of the new century, proposals to remedy that situation would not only benefit film but might, for the new digital media, help to prevent the loss of treasures on the scale of that suffered by film in the twentieth century.

This paper aims to assess the legal and regulatory framework for mobile banking (M-banking) in Tanzania. The technological development in information and communication technologies has converted a mobile phone from a simple communication device to a very complex instrument that allows people to perform various digital transactions and extra operations such as web browsing and email reading. Such tremendous developments have brought in place the regime of M-banking. The birth of M-banking has brought legal and institutional challenges that were not anticipated before. It has complicated the traditional role of the telecommunication regulator and financial regulator in the business and caused legal gaps that need to be bridged.

To disclose the legal gaps and bridge them, the study used doctrinal legal method and comparative study to learn the experience of international legal instruments and policies and laws of other jurisdictions. This paper has evaluated the contribution of international legal instruments and legal frameworks of foreign jurisdictions such as Kenya and the Philippines.

It has been revealed that the prevailing laws regulating M-banking in Tanzania do not adequately address and bridge the existing legal gaps. There is a need to enact a specific law regulating M-banking and confer such powers to a specific institution to deal with regulatory issues.

This paper stresses the importance of enacting new laws that will offer room for financial inclusion in the digital economy and protect consumers against financial risk. It also intends to act as a catalyst and change agent in policy and legislative development in the M-banking industry. It would also bring special attention to addressing consumer rights, security and risky issues surrounding the M-banking industry. Although several other authors in Tanzania have written in this area, they have not clearly focused on disclosing the existing legal gaps resulting from the convergence of the financial and communication sectors. This paper is therefore trying to offer an extensive discussion on the legislative development in the M-banking industry in Tanzania.