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This paper aims to introduce an enterprise‐wide Web 2.0 learning support platform – SNAP, developed at Victoria University in Melbourne, Australia.

Pointing to the evolution of the social web, the paper discusses the potential for the development of e‐learning platforms that employ constructivist, connectivist, and participatory pedagogies and actively engage the student population. Social networking behaviours and peer‐learning strategies, along with knowledge management through guided folksonomies, provide the back‐bone of a social systems approach to learning support.

The development of a cloud‐based read‐write enterprise platform can extend the responsiveness of the learning institution to its students and to future e‐learning innovations.

The full potential of e‐learning platforms for the development of learning communities of practice can now be increasingly realised. The SNAP Platform is a step in this direction.

The purpose of this paper is to discuss how communication and cooperation in inter‐organizational networks may bring about organizational learning. A case study of 13 inter‐organizational school networks in Germany is carried out for this purpose.

Results of a quantitative survey assessing the performance of the 13 networks are presented. A subsequent qualitative survey of two highly innovative networks takes into account the learning effects in school practice. The analysis is predicated on an activity theoretic view on learning and development.

Two levels of consideration are distinguished: the learning platform where representatives of the schools regularly meet and the operational work at the schools. The perception of how the representatives in the network learned how the colleagues at the schools who are not directly involved learned and how the school as a whole learned is appreciated differently. Outcomes vary from “exchange of new ideas” to “implementation of school development.”

The paper is based on empirical research carried out at one point in time. A longitudinal study of inter‐organizational network performance could shed more light on the dynamic validity of the model.

Understanding networks allow to appreciate their outcomes. The outcomes of this paper provide guides on how to design more effective learning networks.

The conceptual model distinguishes between two network levels, its interrelated learning effects and the different stages of learning and development. Learning networks can be assessed due to the learning categories, and success factors can be identified.

This study aims to investigate which a priori factors documented in the literature and new factors that influence employees’ self-regulated microlearning behavior and the utilization of internal microlearning platforms in organizations.

The authors conducted a single-case study on a Swedish retail group that had developed an internally-built microlearning platform, collecting data through semistructured interviews with 13 informants.

The authors have identified eight factors that affect employees’ self-regulated microlearning processes. In addition to confirming the presence of five factors from previous research, the authors have discovered the influence of three new factors on self-regulated learning. These new factors are prioritization, other learning platforms and relevant content.

The study conducted a unique investigation into the factors influencing employees’ self-regulated learning strategies and their impact on the utilization of microlearning platforms. Previous research has given limited attention to this research topic and associated questions, making this study a valuable contribution.

The dropout rates of open e-learning platforms are often cited as high as 97%, with many users discontinuing their use after initial acceptance. This study aims to explore this anomaly through the lens of affordances theory, revealing design–reality gaps between users' diverse goals and the possibilities for action provided by an open IT artefact.

A six-month case study was undertaken to investigate the design implications of user-perceived affordances in an EU sustainability project which developed an open e-learning platform for citizens to improve their household energy efficiency. Thematic analysis was used to reveal the challenges of user continuance behaviour based on how an open IT artefact supports users in achieving individual goals (e.g. reducing energy consumption in the home) and collective goals (lessening the carbon footprint of society).

Based on the findings, the authors inductively reveal seven affordances related to open e-learning platforms: informing, assessment, synthesis, emphasis, clarity, learning pathway and goal-planning. The findings centre on users' perception of these affordances, and the extent to which the open IT artefact catered to the goals and constraints of diverse user groups. Open IT platform development is further discussed from an iterative and collaborative perspective in order to explore different possibilities for action.

The study contributes towards research on open IT artefact design by presenting key learnings on how the designers of e-learning platforms can bridge design–reality gaps through exploring affordance personalisation for diverse user groups. This can inform the design of open IT artefacts to help ensure that system features match the expectations and contextual constraints of users through clear action-oriented possibilities.

The implementation of the national education and lifelong education should break through the traditional learning mode in the digital era. A seamless learning environment is the intelligent form of deep integration of digital learning environment and physical learning environment. The development and construction of seamless learning space and platform is a new trend of international mobile learning research and practice. So, the purpose of this paper is to build a seamless learning platform of the open education system by expanding and improving the connotation and extension of seamless learning, based on the theories of mobile learning, ubiquitous learning and open education, combining with the characteristics of the big data era.

A seamless learning platform model will be constructed through constructing five modules including resource integration module, requirement module, management module, teacher integration module, and carrier module, using interdisciplinary research methods (combined with economics), functional analysis, model methods and exploratory research methods. Finally, this paper attempts to realize the application of a seamless learning platform in open education through the strategic path of public-private partnership (PPP).

Seamless learning platform model given by this paper can effectively eliminate the problem of information asymmetry between learner-demander and educational manager through the effective management of carrier fusion module. Furthermore, it can effectively integrate the learning resources and teachers of the open education system and social individual education system, and provide high-quality shared learning resources and diverse stratification teachers to students and social workers through PPP project cooperation ways.

There are many papers on the study of open education and resource construction. However, few papers have studied how to effectively integrate and optimize various existing scattered online resources, including various system courses, teachers and platform systems. The paper provides an effective way to solve the above sub-problems and the realization path/model reference for the effective and accurate promotion of lifelong sustainable learning for all.

The purpose of the study is to investigate the use of social media platforms in teaching/learning in the period of lockdown caused by the COVID-19 pandemic in Nigeria.

The study adopted a survey method and an online questionnaire was designed using SurveyMonkey for data collection from students in the Department of Library and Information Science (LIS) in some universities in Nigeria. In total, 1,290 students and five lecturers participated in the survey from five universities in Nigeria. To supplement the data from the questionnaire, the five LIS lecturers were engaged in an interview.

The study found that Zoom and WhatsApp were used by the lecturers to deliver lectures to their students. Lecturers are always available, the opportunity to store lectures and files for re-use at convenience, allows for collaborative learning, sharing learning materials, freedom in asking lecturer questions and conducive learning at home were mentioned as some of the benefits of receiving an online lecture. Some challenges associated with electronic teaching and learning were also identified. The LIS lecturers interviewed mentioned some benefits and challenges of engaging in electronic teaching during the period of lockdown due to the COVID-19 pandemic in Nigeria.

The research offered educators an additional method for teaching and learning in situations where physical contacts are not possible. Because electronic learning platforms are free and can be used at liberty, they require self-discipline and more responsibility from students and lecturers, which might be a challenge. It requires lecturers to generate new skills, be cognitively sensitive and well-sequenced.

Teacher/students relationship can be improved significantly with the use of social media platforms for teaching and learning.

The study reported the use of social media platforms such as WhatsApp, Zoom in the teaching/learning process in the university system in a developing country context.

As educational institutes began to address the challenges posed by COVID-19, e-learning came to the foreground as the best bet left. This study is in quest of revealing engineering student's perceptions of the available e-learning platforms, thus surfacing the underlying bottlenecks. Further, it aims at providing solutions that would help enhance the e-learning experience not only in pandemic times but also in the long run.

This holistic research begins with a comprehensive comparative study about the available e-learning platforms, followed by a primary data analysis through an online survey of 364 engineering students from various colleges and branches. The collected data was analyzed to detect bottlenecks in online learning and suggestions are given for solving some challenges.

On a five-point Likert scale, the available e-learning platforms garnered ratings ranging from 2.81 to 3.46. Google meet was the most preferred platform. However, with a net promoter score (NPS) of 30.36, Microsoft Teams emerged as the most satisfying platform. Technical shortcomings clubbed with psychological and biological factors were found to be taking a toll on e-learning.

This innovative research is based on the perceptions of engineering students hailing majorly from Indian cities, and hence, it may be having educational stream bias and geographical bias. The research could be further extended to cover rural areas and global trends in e-learning.

The research offers a thorough analysis of e-learning platforms, as seen through the lens of engineering students. Furthermore, the analysis does not constrain itself to the technicalities and thus proves to be an all-encompassing one, potent enough to surface critical issues marring the e-learning experience.

This paper aims to explore workplace learning practices within two types of crowdwork – microwork and online freelancing. Specifically, the paper scopes and compares the use of workplace learning activities (WLAs) and self-regulatory learning (SRL) strategies undertaken by microworkers (MWs) and online freelancers (OFs). We hypothesised that there may be quantitative differences in the use of WLAs and SRL strategies within these two types of crowdwork, because of the underpinning differences in the complexity of tasks and skill requirements.

To test this hypothesis, a questionnaire survey was carried out among crowdworkers from two crowdwork platforms – Figure Eight (microwork) and Upwork (online freelancing). Chi-square test was used to compare WLAs and SRL strategies among OFs and MWs.

Both groups use many WLAs and SRL strategies. Several significant differences were identified between the groups. In particular, moderate and moderately strong associations were uncovered, whereby OFs were more likely to report (i) undertaking free online courses/tutorials and (ii) learning by receiving feedback. In addition, significant but weak or very weak associations were identified, namely, OFs were more likely to learn by (i) collaborating with others, (ii) self-study of literature and (iii) making notes when learning. In contrast, MWs were more likely to write reflective notes on learning after the completion of work tasks, although this association was very weak.

The paper contributes empirical evidence in an under-researched area – workplace learning practices in crowdwork. Crowdwork is increasingly taken up across developed and developing countries. Therefore, it is important to understand the learning potential of this form of work and where the gaps and issues might be. Better understanding of crowdworkers’ learning practices could help platform providers and policymakers to shape the design of crowdwork in ways that could be beneficial to all stakeholders.

The research goal is to understand what factors affect users' knowledge and information learning and sharing on social media platforms. This study focuses on the impact of platform characteristics on users' behavior. Specifically, the purpose of this study is to investigate (1) what factors affect users' learning and dissemination of knowledge and information on social media platforms, (2) whether knowledge and information learning behavior will have a positive effect on sharing behavior and (3) try to establish an impact model of users' learning and sharing behavior about knowledge and information.

This study proposes an impact mechanism model to test these hypotheses. To achieve this, the authors collected data from 430 users who have used the social media platforms to acquire and share knowledge and information to test the hypothesis. The tools SPSS 26.0 and AMOS 23.0 were used to analyze the reliability, validity, model fits and structural equation modeling.

The results show that the learning of knowledge and information can influence the sharing behavior on social media platforms. Users' platform-based trust and platform-based satisfaction affect their knowledge and information learning and sharing on the platform. Factors affecting users' trust in social platforms include privacy protection effectiveness and network effects. And, perceived usefulness and perceived ease of use are related to users' satisfaction with social media platforms.

This study constructs an impact model on the learning and sharing of knowledge and information. The model takes the information system continuance model as the theoretical framework and integrates other factors, including the network effect, the effectiveness of privacy protection and trust. Most of the hypotheses of this research were confirmed. The conclusions provide practical guidance for the dissemination of knowledge information and platform management.

The massive expansion of digital platform has been responsible for the widespread progressive engagement created amongst learners and educators. The practice of requiring student feedback on online learning services ensures that teacher education continues to advance its strategic approach to online learning. This paper aims to examine the level of accessibility and adaptability of digital technology with particular focus on Malaysia, by elaborating the value of superior learning service and practical adaptability of online learning during the pandemic era.

This study was conducted using qualitative approach of data collection, namely via structured interview. The listed respondents included 30 higher learners who participated in the study by providing feedback on the issues encountered during the research process.

The findings revealed that the strategic enhancement of digital accessibility continued with digital adaptability to sources of learning services would contribute to advancing achievement of digital learning pathway.

Increasing accessibility to digital platforms in digital learning system can help to shape the digital environment. Digital expansion can create unlimited boundaries for online knowledge acquisition.

The social implication refers to acquiring the abilities developed through online engagement with peers by actualising and exploring information together with continuous inter-connectedness of sharing pathway in online platform. The instructor would need to give a proportional gateway to make learners experience the digital environment for future education.

This study aims to assess the value of developing accessibility of digital technology for students' online learning services during the pandemic and beyond. A well-structured plan would enable digital learning capabilities and mutual accessibility amongst learners. This can allow digital abilities to be transformed into collaborative teamwork amongst learners.