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Article
Publication date: 8 February 2016

Leader inclusiveness, psychological diversity climate, and helping behaviors

Amy E Randel, Michelle A. Dean, Karen Holcombe Ehrhart, Beth Chung and Lynn Shore

The purpose of this paper is to examine how psychological diversity climate and leader inclusiveness relate to an employee’s self-reported propensity to engage in helping…

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Abstract

Purpose

The purpose of this paper is to examine how psychological diversity climate and leader inclusiveness relate to an employee’s self-reported propensity to engage in helping behaviors toward the leader or work group. The authors also tested whether these elements operate differently for women and racioethnic minorities.

Design/methodology/approach

A sample of 534 respondents completed electronic surveys. Hypotheses were tested with hierarchical multiple regression.

Findings

Results indicate a positive relationship between leader inclusiveness and leader-directed and work group-directed helping behaviors, particularly when accompanied by a positive psychological diversity climate. These relationships were stronger for racioethnic minorities and women relative to racioethnic majority members and men for leader-directed helping.

Research limitations/implications

Data were self-report. Future research should incorporate data from other sources and additional outcomes.

Practical/implications

Leaders who act inclusively can obtain measurable benefits with respect to employee helping by reinforcing a diversity climate.

Social/implications

Leaders should act in ways that demonstrate that they are inclusive; coupled with a positive diversity climate, this may encourage all members to engage in helping behaviors, which may have a positive impact on society at large.

Originality/value

The authors addressed the call in past research for sending consistent signals across the organization regarding the value of diversity and inclusion.

Details

Journal of Managerial Psychology, vol. 31 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JMP-04-2013-0123
ISSN: 0268-3946

Keywords

  • Diversity
  • Leadership
  • Inclusion
  • Helping

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Article
Publication date: 12 September 2016

The role of servant leadership in fostering inclusive organizations

George Gotsis and Katerina Grimani

The purpose of this paper is to provide an integrative framework of servant leadership and employees’ perception of inclusion. The authors argue that servant leadership…

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Abstract

Purpose

The purpose of this paper is to provide an integrative framework of servant leadership and employees’ perception of inclusion. The authors argue that servant leadership embodies an inclusive leadership philosophy that is in a position to facilitate feelings of belongingness and uniqueness among diverse employees.

Design/methodology/approach

A theoretical model capturing the effect of servant leadership in shaping climates for inclusion, is developed. The authors elaborate on research streams focussing on climates for inclusion, and examine servant leadership as a potential predictor of inclusion. In this respect, the authors posit that inclusive practices mediate the servant leadership and inclusion relationship, while leaders’ inclusiveness beliefs moderate the servant leadership and inclusive practices relationship.

Findings

The model introduces mediating mechanisms that intervene in the indirect relationship between servant leadership and climates for inclusion. In so doing, the authors seek to identify how organizational practices supported through servant leadership behaviors address employee needs for belongingness and uniqueness. The model predicts multi-level beneficial outcomes for social identity groups.

Practical implications

The paper identifies a bundle of organizational practices facilitating employees’ perceptions of inclusion, by placing an emphasis on how servant leaders can enact and implement practices in view of attaining inclusiveness pursuits.

Social implications

Servant leadership is inclusive by empowering diverse employees and fostering equitable and more humane workplaces, as well as by being more sensitive to various societal expectations.

Originality/value

The paper is intended to explore precisely how servant leadership can help inclusive ideals to thrive in diverse work environments.

Details

Journal of Management Development, vol. 35 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/JMD-07-2015-0095
ISSN: 0262-1711

Keywords

  • Inclusive leadership
  • Inclusive practices
  • Stewardship
  • Servant leadership
  • Climate for inclusion

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Book part
Publication date: 7 May 2019

Inclusive Leadership: A Scientometric Assessment of an Emerging Field

Arash Najmaei and Zahra Sadeghinejad

Inclusive leadership is exhibiting signs of an emerging field of theory and practice. The purpose of this research is to systematically map this emergence and its various facets.

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Abstract

Purpose

Inclusive leadership is exhibiting signs of an emerging field of theory and practice. The purpose of this research is to systematically map this emergence and its various facets.

Design/Methodology

Citation information from 91 records on inclusive leadership were extracted from Scopus and analyzed using a series of citation and co-word techniques.

Findings

We identified six clusters of keywords that underpin the current state of research on inclusive leadership. We also unraveled a trend that suggests research on inclusive leadership is moving from a simple approach to leadership on healthcare and education to become a universally desirable style of leadership in parallel with the global increase in the importance of diversity and inclusion.

Originality/Value

This study is the first attempt to develop a complete map of the domain of inclusive leadership. It also provides management researchers and practitioners with a tool for evaluating inclusive leadership publications and provides a systematic and objective means of determining the relative importance of the field in the development of the inclusive leadership research.

Paper type

Bibliometric literature review (Meta analytic review)

Details

Diversity within Diversity Management
Type: Book
DOI: https://doi.org/10.1108/S1877-636120190000022012
ISBN: 978-1-78973-172-9

Keywords

  • Inclusiveness
  • inclusion
  • diversity
  • leadership style
  • bibliometrics
  • leadership development

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Article
Publication date: 7 August 2017

The role of spiritual leadership in fostering inclusive workplaces

George Gotsis and Katerina Grimani

Inclusion is of critical importance to creating healthier workplaces, if the ongoing dynamic of workforce diversity is taken for granted. The purpose of this paper is to…

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Abstract

Purpose

Inclusion is of critical importance to creating healthier workplaces, if the ongoing dynamic of workforce diversity is taken for granted. The purpose of this paper is to designate the role of spiritual leadership in fostering more humane and inclusive workplaces.

Design/methodology/approach

The authors review the extant literature on two distinct research streams, inclusion and inclusive leadership, and spiritual leadership, elaborate a mediation model, identify antecedents and outcomes, and articulate a set of propositions reflecting key findings.

Findings

The authors advance a conceptual model according to which inclusive practices founded on spiritual values will mediate the positive relationship between spiritual leadership and a climate for inclusion. They argue that calling and membership as components of spiritual wellbeing will reinforce employees’ experience of both uniqueness and belongingness, thus affecting their perceptions of inclusion and inducing multi-level beneficial outcomes.

Practical implications

Spiritual leadership assumes a preeminent role in embracing and valuing diversity: it embodies a potential for positioning inclusive ideals more strategically, in view of enabling employees unfold their genuine selves and experience integration in work settings.

Social implications

Spiritual leadership helps inclusive goals to be situated in their societal context; inclusion is thus viewed as both an organizational and societal good, embedded in social contexts, and pertinent to corporate vision, mission and philosophy.

Originality/value

The paper examines spiritual leadership as a predictor of climates for inclusion. Drawing on spiritual values, spiritual leaders display a strong potential for inclusion, facilitating diverse employees to experience feelings of both belongingness and uniqueness in work settings that assume high societal relevance.

Details

Personnel Review, vol. 46 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/PR-11-2015-0286
ISSN: 0048-3486

Keywords

  • Inclusive leadership
  • Critical
  • Diversity management
  • Spiritual leadership
  • Inclusive practices
  • Climates for inclusion

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Article
Publication date: 5 June 2020

Inclusive leadership: new age leadership to foster organizational inclusion

Sunaina Chetan Kuknor and Shubhasheesh Bhattacharya

This paper aims to investigate the relationship between inclusive leadership (IL) and organizational inclusion (OI) in literature and explores the contribution of IL and…

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Abstract

Purpose

This paper aims to investigate the relationship between inclusive leadership (IL) and organizational inclusion (OI) in literature and explores the contribution of IL and OI in human resources development (HRD).

Design/methodology/approach

The systematic literature review was undertaken from peer-reviewed journals. In total, 68 articles were critically analyzed to be included in the review highlighting the relationship between IL and OI.

Findings

The paper provides insights into leader behaviors that foster IL and how it differs from other styles of leadership. The paper also proposes a theoretical model to show the relationship between IL and OI.

Practical implications

The study will facilitate creating awareness in practitioners and academicians who think inclusion is mostly concerned with disabled learners, which is misleading. The paper will help the concerned stakeholders to formulate HRD practices to foster an inclusive culture at work.

Originality/value

The paper explores an area less researched and is among the few review papers investigating through the relationship between IL and OI and how they impact HRD practices in an organizational set-up.

Details

European Journal of Training and Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/EJTD-07-2019-0132
ISSN: 2046-9012

Keywords

  • Organizational inclusion
  • Diversity
  • Inclusive leadership
  • Servant leadership
  • Leader behavior
  • Inclusive culture
  • HRD

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Article
Publication date: 23 February 2021

An empirical study of the relationship between inclusive leadership and business model innovation

Yangchun Fang, Xinxing Dai and Xudong Zhang

To better understand factors that lead to business model innovation (BMI) in organizations, this study argues that inclusive leadership is the primary source that…

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Abstract

Purpose

To better understand factors that lead to business model innovation (BMI) in organizations, this study argues that inclusive leadership is the primary source that motivates employee engagement in boundary-spanning activities, which fosters BMI by generating and integrating employee knowledge through boundary-spanning exploration.

Design/methodology/approach

This paper analyzes the relationships between inclusive leadership, boundary-spanning exploration and BMI to discover how they influence each other. This is achieved by a survey of more than 30 enterprises in Zhejiang Province, China. The survey data are analyzed using SPSS.

Findings

Inclusive leaders who display characteristics of openness, accessibility and availability have a positive effect on BMI and boundary-spanning exploration; openness and accessibility have more significant positive effect on BMI and boundary-spanning exploration.

Research limitations/implications

Because this study covers only in Zhejiang Province, in China, the findings may not be easily generalizable to other contexts. Other factors, such as organizational structure and contextual characteristics, could also be added as antecedents in a future investigation. Moreover, the scales could be revised more suitable for China in the future.

Practical implications

The empirical findings can be used as guidelines for firms seeking to take advantage of inclusive leadership and to help firms motivate their employees to engage in boundary-spanning exploration to acquire, generate and integrate knowledge from diverse sources to promote BMI.

Originality/value

This study provides insights that will be of value by adding to the theoretical foundation of our understanding of the antecedents to firms' BMI. This study argues that employees' boundary-spanning exploration is important to BMI as well. Inclusive leadership is crucial to stimulate boundary-spanning exploration by employees. Therefore, how to encourage inclusive leadership in firms is well worth examining.

Details

Leadership & Organization Development Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/LODJ-11-2019-0484
ISSN: 0143-7739

Keywords

  • Inclusive leadership
  • Boundary-spanning exploration
  • Business model innovation

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Article
Publication date: 8 December 2020

Enhancing employees’ knowledge sharing through diversity-oriented leadership and strategic internal communication during the COVID-19 outbreak

Yeunjae Lee, Weiting Tao, Jo-Yun Queenie Li and Ruoyu Sun

This study aims to examine the effects of diversity-oriented leadership and strategic internal communication on employees’ knowledge-sharing behavior during a crisis…

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Abstract

Purpose

This study aims to examine the effects of diversity-oriented leadership and strategic internal communication on employees’ knowledge-sharing behavior during a crisis situation, coronavirus (COVID-19) outbreak in particular. Integrating knowledge sharing research with internal crisis communication literature as well as self-determination theory, the mediating roles of employees’ intrinsic needs satisfaction are also identified.

Design/methodology/approach

An online survey was conducted with 490 full-time employees in the USA across industry sectors during the COVID-19 outbreak.

Findings

Results suggest that diversity-oriented leadership contributes to transparent internal communication during a crisis and increases employees’ satisfaction of autonomy, competence and relatedness needs. Transparent internal communication also increases employees’ intrinsic needs satisfaction, which in turn fosters their job engagement and knowledge-sharing behavior during the crisis.

Originality/value

This study is one of the earliest studies to demonstrate the effectiveness of diversity-oriented leadership and strategic internal crisis communication in enhancing employees’ knowledge-sharing behavior, especially in the context of COVID-19.

Details

Journal of Knowledge Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/JKM-06-2020-0483
ISSN: 1367-3270

Keywords

  • Knowledge sharing
  • Self-determination theory
  • Job engagement
  • Internal crisis communication
  • Diversity-oriented leadership
  • Transparent internal communication
  • Intrinsic needs satisfaction

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Article
Publication date: 4 April 2016

Diversity as an aspect of effective leadership: integrating and moving forward

George Gotsis and Katerina Grimani

The purpose of this paper is to elaborate an integrative framework that positions diversity considerations in a continuum of various leadership theories. The authors thus…

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Abstract

Purpose

The purpose of this paper is to elaborate an integrative framework that positions diversity considerations in a continuum of various leadership theories. The authors thus seek to differentiate between distinct leadership styles and assess their potential in fostering inclusive leader behaviors.

Design/methodology/approach

The authors proceed to a brief review of the extant literature on diversity leadership by distinguishing between diverse followers and diverse leaders on one hand, and leadership styles in diverse and heterogeneous teams, on the other. The authors then provide a rationale for leadership theories that are more likely to support leader inclusiveness and foster inclusive leader and follower behaviors.

Findings

Four distinct theoretical frameworks capturing the importance of emerging leadership theories (ethical, authentic. servant and spiritual leadership) for informing caring and inclusive climates, are introduced. The authors thus seek to delineate leadership styles effectively entrenched in organizational environments valuing, affirming and supporting diversity, which can better fit to inclusiveness goals.

Practical implications

In view of designing and implementing inclusive initiatives, organizations should consider the specific context in which diverse leaders operate and through which diverse followers interact with diverse leaders. In so doing, corporations should encourage leadership styles that effectively combine goal attainment with an unconditional affirmation of the intrinsic value of diversity.

Originality/value

The paper offers certain insights into the particular conditions that may help organizational leaders implement inclusion strategies facilitating thriving and fulfillment of diverse employees. In this respect, the authors elaborate on distinct leadership frameworks that are more pertinent to, and commensurate with inclusiveness objectives.

Details

Leadership & Organization Development Journal, vol. 37 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/LODJ-06-2014-0107
ISSN: 0143-7739

Keywords

  • Authentic leadership
  • Ethical leadership
  • Servant leadership
  • Spiritual leadership
  • Diversity leadership
  • Leader inclusiveness

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Book part
Publication date: 9 August 2016

Harnessing Global Mindset to Positively Impact Advances in Global Leadership through International Human Resource Management Practices

Gretchen Vogelgesang Lester, Meghna Virick and Rachel Clapp-Smith

One of the biggest challenges facing global organizations is the ability of leadership and International Human Resource Management (IHRM) professionals to capture the…

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Abstract

One of the biggest challenges facing global organizations is the ability of leadership and International Human Resource Management (IHRM) professionals to capture the positive outcomes of a diverse workforce while fostering inclusion amongst its workers. New theory based upon optimal distinctiveness theory has challenged researchers to approach inclusion in a holistic manner, transcending political boundaries and cultural meanings of diversity to instead promote the uniqueness of individuals within-group belongingness. This chapter proposes a theoretical model that suggests leader capabilities such as global mindset can foster inclusiveness while reaping the benefits of unique backgrounds and diverse ideas. Two important individual-level outcomes of inclusiveness are presented: creativity and psychological safety. Also discussed are implications for strategic IHRM through recruitment, selection, talent management, and performance management activities.

Details

Advances in Global Leadership
Type: Book
DOI: https://doi.org/10.1108/S1535-120320160000009010
ISBN: 978-1-78635-138-8

Keywords

  • Global mindset
  • strategic international human resource management
  • creativity
  • psychological safety

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Article
Publication date: 11 July 2016

Diversity as a contributor to leadership effectiveness: Leadership styles to optimize employee skills and group outcomes

This article aims to focus on leader–follower interactions in contexts where diversity plays an important role, and it provides practical advice for implementing…

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Abstract

Purpose

This article aims to focus on leader–follower interactions in contexts where diversity plays an important role, and it provides practical advice for implementing inclusiveness in the workplace through different leadership styles.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Theories on leadership that take diversity into account are more inclusive and, currently, necessary in view of modern social contexts and global concerns. Current leadership theories should acknowledge and promote diversity as an added value and identify in which way inclusive leadership principles shape inclusiveness climates in organisations which value, affirm and support diversity.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organisations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most-pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Strategic Direction, vol. 32 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/SD-04-2016-0053
ISSN: 0258-0543

Keywords

  • Diversity
  • Transformational leadership
  • Shared leadership
  • Inclusive leadership

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