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Layla Hasan, Anne Morris and Steve Probets
The purpose of this paper is to develop a methodological usability evaluation approach for e‐commerce websites in developing countries.
Abstract
Purpose
The purpose of this paper is to develop a methodological usability evaluation approach for e‐commerce websites in developing countries.
Design/methodology/approach
A multi‐faceted usability evaluation of three Jordanian e‐commerce websites was used, where three usability methods (user testing, heuristic evaluation and web analytics) were applied to the sites.
Findings
A four‐step approach was developed to facilitate the evaluation of e‐commerce sites, mindful of the advantages and disadvantages of the methods used in identifying specific usability problems.
Research limitations/implications
The approach was developed and tested using Jordanian users, experts and e‐commerce sites. The study compared the ability of the methods to detect problems that were present, however, usability issues not present on any of the sites could not be considered when creating the approach.
Practical implications
The approach helps e‐commerce retailers evaluate the usability of their websites and understand which usability method(s) best matches their need.
Originality/value
This research proposes a new approach for evaluating the usability of e‐commerce sites. A novel aspect is the use of web analytics (Google Analytics software) as a component in the usability evaluation in conjunction with heuristics and user testing.
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Reem Hamdan, Allam Hamdan, Bahaaeddin Alareeni, Osama F. Atayah and Layla Faisal Alhalwachi
This study aims to investigate the moderation role of the percentage of women in the country labour force in the relationship between firm-level governance factors (board size…
Abstract
Purpose
This study aims to investigate the moderation role of the percentage of women in the country labour force in the relationship between firm-level governance factors (board size, institutional ownership, ownership concentration, board independence, performance, firm size, firm’s risk and sector) and women on boards (WOBs) in publicly listed firms in Gulf Cooperation Council (GCC) countries.
Design/methodology/approach
The study relied on a sample of 436 publicly listed firms in 2018 in six GCC countries (Bahrain, Kuwait, Saudi Arabia, Oman, Qatar and the United Arab Emirates).
Findings
The study concluded that the percentage of women in the country’s labour force has a moderation role in the relationship between board size and WOB, as well as firm market performance and WOBs. However, ownership concentration, firm size, firm risk and firm sector do not affect the percentage of WOB; consequently, the percentage of women in the country’s labour force did not have a moderation role in the relationship between these variables and the percentage of WOBs.
Originality/value
The study incorporates an institutional level variable which is the percentage of women in the country’s labour force in a firm-level relationship mostly understood by agency theory.
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Amina Buallay and Layla Alhalwachi
This study aims to examine the relationship between board gender diversity and environmental disclosure (ED) in the banking sector.
Abstract
Purpose
This study aims to examine the relationship between board gender diversity and environmental disclosure (ED) in the banking sector.
Design/methodology/approach
Data pooled from Bloomberg database on 2,116 banks from the period of 2007 to 2016 ends up with 7,951 observations. Panel regression model that include random effects was used to test study hypothesis.
Findings
The findings showed that when female board members were between 21% and 50%, it had a significant positive effect on the ED disclosure. Furthermore, the results showed that bank located in non-OPEC countries have better gender diversity in their board and greater ED than non-OPEC countries. Moreover, the results demonstrated that the board diversity and ED are better in banks that are located in countries that ranked 26–50 in oil production.
Originality/value
Although findings of this research clearly discussed the importance of board diversity in enhancing ED, the results of this study give us a crucial signal as a wake-up call for regulators to start considering women quota on board for higher ED.
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