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1 – 10 of 31The aim of this study is to investigate the creation of a virtual presence in personal blogs through self‐presentation and self‐disclosure. Five elements of self‐presentation and…
Abstract
Purpose
The aim of this study is to investigate the creation of a virtual presence in personal blogs through self‐presentation and self‐disclosure. Five elements of self‐presentation and self‐disclosure were examined: the way bloggers present themselves in their blogs; the degree and frequency of disclosure of personal information in the blogs; the feelings or reactions bloggers have when posting or receiving a comment; the significance blogs have in the bloggers' lives; and the subjects bloggers write about in their blogs.
Design/methodology/approach
An online survey was designed for the study and 90 bloggers from six Latin American countries who maintain a personal blog participated in the study. In the first phase a statistical analysis yielded quantifiable demographic data about the participants, the personal information they disclose in their blogs, and statistical data on feelings involved in blogging. In the second phase a content analysis examined the bloggers' textual answers using open coding.
Findings
Findings show that bloggers created a virtual presence in their blogs perceived as a “protected space”. Bloggers reported feeling satisfied and drained when posting a new comment in their blog. Bloggers in this study described their blogs as being a part of their selves, a communication tool, a writing tool and their favourite hobby.
Originality/value
This study is relevant to the field of information behaviour because it provides an example of the fulfillment of different information needs through the creation of a virtual presence on a blog and examines the dichotomy present in blogging between the private and the public spheres.
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Cristina Navarro, Angeles Moreno and Ansgar Zerfass
Listening to and conversing with stakeholders has become a basic requirement for the survival of any organization in a society with insistent demands for transparency and…
Abstract
Purpose
Listening to and conversing with stakeholders has become a basic requirement for the survival of any organization in a society with insistent demands for transparency and dialogue. The purpose of this paper is to examine how Latin American practitioners are using social media for corporate and networking purposes, and their perceptions about which social media activity is more relevant for organizational stakeholders.
Design/methodology/approach
A population of 803 public relations professionals from 18 Latin American countries working on different hierarchical levels, both in communication departments and agencies across the region, were surveyed as part of a larger online survey. For this research, five questions about social media usage have been included in the first edition of the Latin American Communication Monitor (LCM) project.
Findings
The study shows that despite the massive incorporation of social media into communication strategies of organizations, Latin American professionals report less intensive use of these collaborative channels than do peers in the Asia-Pacific, but they are in line with colleagues from Europe. Practitioners report a cautious optimism on the success achieved in the social media arena, as well as an insignificant use of these tools for professional networking purposes.
Research limitations/implications
This paper touches only four sections of the LCM 2014/2015. Participant fatigue may have negatively impacted the quality of the data. A large sample of professionals was approached, but a much small number initiated and completed the online survey. This resulted in the lack of representation of some countries in the subcontinent. In the future, greater participation is needed to allow for a more comprehensive comparative analysis.
Practical implications
This research provides a more in-depth look at the current state of public relations practice in Latin America and the use of social media channels to communicate with stakeholders. Even if social media continue to create unprecedented opportunities, social media platforms have not been widely adopted by professionals in the region, probably due to the lack of appropriate structures, cultures and strategies for participative modes of social media communication.
Social implications
This dearth of knowledge about how PR professionals use social media affects the engagement process, and as a result, the reputation, legitimization, satisfaction with and trust in organizations. Without listening carefully to stakeholder needs, satisfying these needs and establishing a real conversation, organizations will not be able to attain the sought-after engagement that leads to a stable and lasting relation with the public.
Originality/value
Although numerous articles on the situation of public relations in different Latin American countries have been published, this research is first attempt to investigate the use of social media channels in the subcontinent through opinions of a representative sample of professionals.
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Maria Knoll and Jenny Bronstein
The study aimed to investigate the information disclosure behavior of women bloggers who suffer from infertility by examining their self-disclosure as it relates to the anonymity…
Abstract
Purpose
The study aimed to investigate the information disclosure behavior of women bloggers who suffer from infertility by examining their self-disclosure as it relates to the anonymity patterns they adopted.
Design/methodology/approach
A survey was distributed to approximately 300 authors of infertility blogs, 135 bloggers answered the request to take part in the study. The survey gathered basic demographic and blogging practice data, and measured different elements of the bloggers' discursive and visual anonymity as well as their patters of self-disclosure.
Findings
Findings reveal that the majority of respondents identify themselves on their blogs and only a small percentage decided to be totally anonymous, and about half of the bloggers post actual photos of themselves and their lives. The participants reported a high rate of self-disclosure, revealing sensitive information, letting their defenses down, disclosing highly intimate details about their lives, writing openly about their infertility treatments on their blog. No significant correlation was observed between visual and discursive anonymity and the perceived self-disclosure of participants. Results show that the more anonymous the bloggers are, the more afraid they become that their blog may be read by people they know offline. On the other hand, the more identifiable the bloggers are, the more willingness they show to share the content of their journal with people they know offline. The majority of participants expressed concerns that blogging could negatively impact their lives.
Originality/value
This study explores an alternate explanation through the examination of the bloggers' self-disclosure patterns as they relate to the degree of anonymity adopted.
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Jason Gainous, Kevin Wagner and Tricia Gray
The purpose of this paper is to theorize the heightened exposure to information via the internet can lead citizens to be more critical about political conditions in their…
Abstract
Purpose
The purpose of this paper is to theorize the heightened exposure to information via the internet can lead citizens to be more critical about political conditions in their countries because using social media increases the likelihood of being exposed to dissident information. Further, the authors argue that the degree to which information is restricted, or internet access is limited, across countries can decrease this effect simply because the likelihood of exposure to a dissident flow is diminished.
Design/methodology/approach
The authors used survey data from the 2010 Latino Barometer to estimate a series of multilevel models to test whether citizens’ attitudes about the political conditions and about democracy in their respective countries worsen, and whether this effect is stronger in countries with higher internet freedom.
Findings
The results confirm that social media use has a negative influence on citizens’ attitudes about their national political conditions. In addition, respondents from those countries with more internet freedom tended to have more positive attitudes about their democracy and political conditions, generally. However, as a result of more internet freedom, the negative effects of internet and social media use on these attitudes was more pronounced in countries with more internet freedom.
Originality/value
These results suggest that the flow of information via the internet has substantial effect on how people feel about their government. This could be consequential for political stability, particularly in countries the conditions are not favorable. That said, these results also suggest that governments can actively decrease the odds of this dissidence building by controlling the flow of information.
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Mounira M. Charrad, Amina Zarrugh and Hyun Jeong Ha
We examine frames expressed during the Arab Uprisings that toppled authoritarian regimes in Tunisia, Egypt, and Libya in 2011. Through a visual analysis of 3,506 photographs taken…
Abstract
We examine frames expressed during the Arab Uprisings that toppled authoritarian regimes in Tunisia, Egypt, and Libya in 2011. Through a visual analysis of 3,506 photographs taken at protest sites, we identify a new type of master frame, the “reclamation” master frame, in which protestors assert their right to what they feel they should have but has not been delivered or has been stolen from them by dictators. In the cases we consider, protestors reclaimed their right to (1) integrity of governance; (2) a proud nation, and (3) the dignity of the victims of state violence. They framed their struggle as a redefinition of the relationship between state and citizens. Identifying the master frame of reclamation as central to the Arab Uprisings, we argue that it helps us understand how protestors sustained mobilization over days and weeks in the face of brutal repressions. We suggest that it opens avenues for research on protests in authoritarian regimes.
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“Guantánamo lawyers” are a variegated group of lawyers from diverse practice settings, backgrounds, and beliefs. Drawing from interview and archival data, this chapter explores…
Abstract
“Guantánamo lawyers” are a variegated group of lawyers from diverse practice settings, backgrounds, and beliefs. Drawing from interview and archival data, this chapter explores why these lawyers have mobilized to work on Guantánamo matters. What processes engender “heterogeneous mobilization” (i.e., mobilization from different practice settings, and diverse professional, as well as political backgrounds, and beliefs) of lawyers? What are the impacts of such mobilization on the work of lawyers? Adopting a social movement lens and a contemporary historical perspective, this chapter identifies lawyers’ perceptions of their role vis-à-vis the “rule of law” as the most significant cross-cutting motivation for participation. The overlap in human rights orientation of legal nongovernmental organizations (NGOs) and the legal academy, and the corporate pro bono practice at top law firms, facilitates collaborative lawyering between lawyers. Despite some potential limitations of such collaborations, heterogeneous mobilization appears to contribute, at least in the case of Guantánamo, to a greater likelihood of resistance by lawyers to the retreat from individual rights in the name of national security.
Much of the criticism directed toward banking in China revolves around self-dealing in relationships between bankers and their clients. Corruption, nepotism, high levels of…
Abstract
Purpose
Much of the criticism directed toward banking in China revolves around self-dealing in relationships between bankers and their clients. Corruption, nepotism, high levels of non-performing loans, and the inefficiency of government-directed lending have all been laid at the door of embedded guanxi networks. While valid to an extent, this criticism ignores two important, related points: guanxi networks bring disciplining mechanisms as well as the potential for corruption, and those mechanisms may improve banking governance.
Methodology/approach
Employing theory from relationship banking, information economics, and the business ethics of guanxi, I examine how monitoring by netizens will lead to greater disclosure.
Findings
Relationship banking in a Chinese context – with the influence of guanxi in banking – further increases reputational costs when self-dealing is uncovered. Costs of bad banking behavior are increasing just as benefits from staying rich increase. Increased disclosure affects chances of staying rich as disclosure increases the chance that a corrupt relationship will lead to loss of wealth and reputation.
Research limitations/implications
This paper presents a theoretical construct informed by selected examples. An empirical analysis of netizen monitoring leading to improved banking governance would provide additional support for the theoretical construct.
Practical implications
Bankers, financiers, and government officials must be aware of monitoring by netizens, which forces more ethical financial contracting.
Social implications
Rather than weakening financial system governance, guanxi may begin to strengthen the disciplinary measures inherent in relationship banking as information disclosure increases and private sector monitoring grows.
Originality/value
This paper provides an extension to private monitoring theory in financial contracting which may be applied to netizen monitoring in other regions and countries.
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